getting started

Veritas™ High Availability Agent Pack 2Q10Getting Started Guide

Veritas High Availability Agent Pack Getting Started Guide

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Veritas High Availability Agent Pack

OverviewThis Agent Pack is the release vehicle for Veritas high availability agents by Symantec. The Agent Pack includes the currently shipping agents for Veritas Cluster Server (VCS) and Veritas Cluster Server One (VCS One). The Agent Pack is released independently of the product release trains.

The agents are organized by platform into five directories: AIX, HP-UX, Linux, Solaris, and Windows. In the directory for each platform, the agents for a supported architecture or software distribution are further classified into three categories:

■ Application agents on page 18

■ Database agents on page 20

■ Replication agents on page 20

In addition:

■ Agents that can be used with Veritas Cluster Server One are currently grouped in a separate directory under each platform.

See “Veritas Cluster Server One agents” on page 22.

■ An Agent Builder tool for building custom agents is available in the application agent directory for each UNIX platform.

Information about supported versions of VCS and VCS One, applications, and operating systems is available at:

https://vos.symantec.com/agents

For additional information about VCS support, see “Agent support for minor versions of VCS” on page 23.

For the latest updates or software issues for agents on this release, see the following Technical Support TechNote:

http://entsupport.symantec.com/docs/282004

Contact your Symantec sales representative for details about the agents on this Agent Pack, additional agents under development, and agents available as part of Storage Foundation products or through Symantec Consulting Services.



4 Veritas High Availability Agent PackWhat’s new in this release

What’s new in this releaseThe Agent Pack release includes the following new features and changes.

For a list of enhancements and fixed issues, refer to “Enhancements and fixed issues” on page 7.

Common to all the agents■ The Agent Pack no longer ships on a software disc. Instead, the Agent Pack

is available in the form of a tarball from the following location:

https://fileconnect.symantec.com

The agents are also available as individual tarballs from the following location:


Application agents■ Enhanced ACC Library on the AIX, HP-UX, Linux, and Solaris platforms

■ Enhanced SAP NetWeaver agent on the AIX, HP-UX, Linux, and Solaris platforms

The Veritas agent for SAP NetWeaver on the AIX, HP-UX, Linux, and Solaris platforms now supports the Gateway and Internet Communication Manager (ICM) processes.

■ Enhanced SAP NetWeaver agent on the Windows platform

The Veritas agent for SAP NetWeaver on the Windows platform now supports the Gateway, Internet Graphics Server (IGS), and Internet Communication Manager (ICM) processes.

■ Enhanced SAP Web Application Server agent on the Windows platform

The Veritas agent for SAP Web Application Server on the Windows platform now supports enhanced second level monitoring for SAP Application Server running as Java. The agent uses the sapcontrol.exe utility provided by SAP to check the status of the Application Server running as Java.

■ Enhanced SAP NetWeaver agent on the AIX, HP-UX, Linux, and Solaris platforms

The Veritas agent for SAP NetWeaver on the AIX, HP-UX, Linux, and Solaris platforms now support Gateway and Internet Communication Manager (ICM) processes.

■ Support for PeopleSoft PeopleTools 8.41, 8.42, 8.43 on the AIX, HP-UX, Linux, and Solaris platforms


https://fileconnect.symantec.com

5Veritas High Availability Agent PackWhat’s new in this release

■ Support for SAP MaxDB 7.8 on the AIX, HP-UX, Linux, and Solaris platforms

■ Support for WebLogic 10.3.x (such as 10.3.1 and 10.3.2) on the AIX, HP-UX, Linux, Solaris, and Windows platforms

■ Support for Oracle Application Server on HP-UX 11iv2 and HP-UX 11iv3 on Itanium and PA-RISC

■ Support for Oracle e-Business Components on HP-UX 11iv2 and HP-UX 11iv3 on Itanium and PA-RISC

■ Support for Essbase on the AIX, HP-UX, and Linux platforms

■ Support for the following application agents on ppc64 platform (for Linux Red Hat Enterprise 5.0 or SUSE Linux Enterprise Server 10, 11 or both, as applicable)

■ ACC Library

■ AgentBuilder

■ Oracle Application Server

■ SAP LiveCache

■ SAP NetWeaver

■ SAP WebAS

■ WebSphere

■ WebSphere MQ

■ WebSphere MQ FTE

Database agents■ Support for the following database agents on the ppc64 platform (for Linux

Red Hat Enterprise 5.0 and SUSE Linux Enterprise Server 10, 11)

■ Informix

■ MySQL

■ SAP MaxDB

■ Support for MySQL on HP-UX 11iv2 and HP-UX 11iv3 on Itanium and PA-RISC

6 Veritas High Availability Agent PackWhat’s new in this release

Replication agents■ Support for the following replication agents on VCS 5.0 MP4 on Linux for

IBM Power Systems

■ DB2 HA/DR

■ DS4K Remote Mirror

■ MetroMirror/GlobalMirror

■ Mirrorview

■ NetApp SnapMirror

■ SVCCopyServices

■ SRDF

■ Support for HP EVA Continuous Access (EVACA) for HP EVA arrays on the AIX platform

■ Support for Oracle Data Guard agent for Oracle 11gR2 on the Solaris platform

■ Enhanced Oracle Data Guard agent with support for the following features for Oracle 11gR1 and 11gR2 on the Solaris and Linux platforms

■ Support for active physical standby

The agent now has two new action entry points for supporting active physical standby—activateStandby and deactivateStandby. The activateStandby entry point converts the physical standby database into active standby which results into the state changing from Mount to Read Only with redo apply. The deactivateStandby entry point converts the active standby database back into physical standby which results into the state changing from Read Only to Mount.

■ Support for flashback

The agent now has a new attribute, Flashback, and two new action entry points, flashbackRecover and getremoteSCN. It is used to recover the old primary when coming up after a crash. It works if and only the Flashback attribute is set to 1.

Note: For detailed information about the enhancements and installation instructions, see the Installation and Configuration Guide for the respective agent. These guides are available on the Agent Pack tarball.

7Veritas High Availability Agent PackEnhancements and fixed issues

Enhancements and fixed issuesThis section describes the enhancements that are part of this quarter's Agent Pack. It also lists the issues that have been fixed. The number in parentheses is Symantec’s internal tracking number.

Application agents

ACC Library■ Fixed the Proc:: RemoveIPCResourcesForUser sub-routine to handle shared

memory segments greater than or equal to 4 GB on the AIX platform. [2033509]

■ Updated the LogInt::Message sub-routine to avoid using halog(1M) inside Solaris zones during monitor and clean entry points. Logging for these entry points will be done to Agent_A.log only, and messages will no longer be logged to the engine_A.log which is in the global zone. The behavior for other entry points remains unaffected. [2065029]

SAP NetWeaver■ Removed validation of SAPMonHome during Online if SecondLevelMonitor

attribute is set to 0. [1993929]

WebLogic■ Earlier, on VCS 5.1, while importing the WebLogic type by executing the

WebLogic9Types51.cmd script, the AEPTimeout value was set to 0 instead of 1. This caused the agent to execute hatype command during every entry point. This issue is now fixed. [2050066]

■ The WebLogic agent now correctly matches the IP address given in the agent attributes. [2047384]

WebSphere MQ Windows ■ Fixed security issue related to agent installation on Windows 2008

platform. [1973511]

WebSphere MQ UNIX■ Improved cleanup of stray WebSphere MQ processes before resource

startup. [2016301]

8 Veritas High Availability Agent PackEnhancements and fixed issues

WebSphere■ Fixed issue that arose due to incorrect timeout value. The WebSphere agent

was not able to complete the required operations successfully in different entry points due to incorrect timeout value. [2036294]

Replication agents

HP EVA CA agent■ Fix to revert back the asynchronous mode of replication after failover.

[2037401]

SRDF■ Earlier, role swap of devices in dynamic RDF groups during failover was not

happening after changing device group name. This issue is now fixed. The logic of checking dynamic swap capability (swap file creation logic) is moved from Open entry point to Online entry point. This change also fixes the problem in AIX DLPARs, where role swap in dynamic RDF groups did not happen when there were remote SYMAPI connectivity issues initially and which were corrected thereafter. [2000678]

■ Earlier, role swap of devices in dynamic RDF groups during failover was not happening when devices were in "Partitioned" state. This issue is now fixed [2027962]

■ Earlier, role swap of devices in dynamic RDF groups during failover was not happening when device names in the RDF groups were changed from default. This issue is now fixed. [2027966]

9Veritas High Availability Agent PackKnown issues

Known issuesThis section describes some of the known issues that are part of this quarter's Agent Pack. For a detailed list of known issues for each agent, see the Installation and Configuration guide for the respective agent.

Application agents

Tibco EMS

ProblemThe agent is unable to online the 64-bit version of TIBCO Enterprise Message Service (EMS).

DescriptionThe VCS TibcoEMS agent uses the tibemsd binary to start TIBCO EMS. The tibemsd binary is not available on the 64-bit version of TIBCO EMS. Hence, the agent is unable to online the 64-bit version of TIBCO Enterprise Message Service (EMS)

WorkaroundCreate a symlink between tibemsd and tibemsd64 by running the following command in the directory where the tibemsd64 executable is located.

◆ # ln -s tibemsd64 tibemsd

TuxedoProblem

Issue with shared UNIX login on PeopleSoft 8.41, 8.42, 8.43 (Tuxedo 6.5) for Tuxedo agent

Description

In case multiple Tuxedo instances share the same administrative UNIX login, the Tuxedo agent relies on the Tuxedo utility TuxDir/tmipcrm to identify IPC resources pertaining to a particular Tuxedo instance. This Tuxedo utility is not shipped along with Tuxedo 6.5.

Workaround

Create a dummy executable 0-byte file at the TuxDir location.

To create the dummy executable file, as the Tuxedo user, run the following commands:

1 $ touch TuxDir/tmipcrm

10 Veritas High Availability Agent PackKnown issues

2 $ chmod +x TuxDir/tmipcrm

Note: This activity is not needed if dedicated UNIX logins are used.

Windows agents

VCS One agents for Microsoft SQL ServerThe VCS One agents for Microsoft SQL Server provide high availability and "Active-Active" support for Microsoft SQL Server 2005 and Microsoft SQL Server 2008 and its services in a VCS One cluster. In an Active-Active configuration, several SQL Server instances can run on a single system when required.

VCS One agents on Windows

ProblemThe agent attribute Help is not available in the VCS One Web GUI for the VCS One agents on Windows that are installed as a part of VCS One Agent Pack 2Q2010. [1975280]

WorkaroundYou must enable the Help manually. For instructions, contact Symantec Technical support.

SRDF agent on WindowsProblem

While uninstalling the SRDF agent on the Windows platform, the Agent Pack installer indicates that the uninstallation is successful; however, the installer does not remove the following files:

%VCSONE_HOME%\bin\SRDF\Actions\aya.pl

%VCSONE_HOME%\bin\SRDF\Actions\PreSwitch.pl

%VCSONE_HOME%\bin\SRDF\Actions\sigma.pl

Workaround

To clean up the system, you must manually remove these files.

11Veritas High Availability Agent PackHigh availability and clustering solutions

High availability and clustering solutionsHigh availability and clustering solutions are available for the applications that do not have individual agents. Information about these solutions is available in the form of white papers, application notes, and TechNotes.

The solutions that are currently available are as follows:

■ Symantec High Availability Solution for WebSphere Application Server in an Active/Active configuration

This solution is provided in the form of a technical white paper. The white paper explains how to use Symantec’s High Availability Solution for WebSphere Application Server (WAS) in the Active/Active configuration. The white paper is available at the following location:

http://seer.entsupport.symantec.com/docs/348102.htm

■ Symantec Data Center Availability Solution for SAP

This solution is provided in the form of a technical white paper which describes the overall SAP availability environment and the Symantec Data Center Availability Solution. The white paper offers a technical overview of both the local availability and global availability in the SAP environment, and describes a few scenarios using the Symantec solution. The white paper is available at the following location:


■ Symantec High Availability Solution for WebSphere Commerce

This solution is provided in the form of an application note which describes the overall WebSphere Commerce availability environment and the Symantec High Availability Solution. The application note also provides a technical overview of local availability in the WebSphere Commerce environment, and describes a few scenarios using the Symantec solution.

The application note is available as a PDF document on the Agent Pack tarball in the following directory:

agentpack_topdir/platform/vcs/application/websphere_comm

erce

■ Symantec High Availability Solution for TIBCO Enterprise Message Service

This solution is provided in the form of an application note which describes the overall TIBCO Enterprise Message Service availability environment and the Symantec High Availability Solution.

The application note is available as a PDF document on the Agent Pack tarball in the following directory:

agentpack_topdir/platform/vcs/application/tibco_agent/ vcs_version/agent_version/docs



12 Veritas High Availability Agent PackHigh availability and clustering solutions

■ Support for clustering Sun Proxy Server

The Agent Pack provides support for clustering Sun Proxy Server in a Veritas Cluster Server environment using the Agent Builder tool. For instructions, see the following Technical Support TechNote:


■ Support for clustering Sybase License Manager

For more information, see the following Technical Support TechNote:


■ Support for clustering Siebel CRM on Windows

The Agent Pack provides support for clustering Siebel CRM on the Windows platform in a Veritas Cluster Server environment using the Generic Service. For instructions, see the following Technical Support TechNote:


■ Support for clustering Lotus Domino on Windows

The Agent Pack provides support for clustering Lotus Domino on the Windows platform in a Veritas Cluster Server environment using the Generic Service. For instructions, see the following Technical Support TechNote:


■ Support for clustering JBoss Application Server on the AIX, HP-UX, Linux, and Solaris platforms

The Agent Pack provides support for clustering JBoss Application Server on the AIX, HP-UX, Linux, and Solaris platforms in a Veritas Cluster Server environment using the Agent Builder tool. For instructions, see the following Technical Support TechNote:


■ Support for clustering WebSphere Message Broker on the AIX, HP-UX, Linux, and Solaris platforms

The Agent Pack provides support for clustering WebSphere Message Broker on the AIX, HP-UX, Linux, and Solaris platforms in a Veritas Cluster Server environment using the Agent Builder tool. For instructions, see the following Technical Support TechNote:


■ Support for clustering Sybase IQ on the AIX, HP-UX, Linux, and Solaris platforms

The Agent Pack provides support for clustering Sybase IQ on the AIX, HP-UX, Linux, and Solaris platforms in a Veritas Cluster Server environment using the Agent Builder tool. For instructions, see the following Technical Support TechNote:









13Veritas High Availability Agent PackHigh availability and clustering solutions

■ Symantec High Availability Solution for Oracle Enterprise Manager Grid Control

This solution is provided in the form of a technical white paper which describes Symantec’s High Availability Solution. The white paper explains how the components work together and the high level architecture of Oracle Enterprise Manager Grid Control. The white paper also provides instructions about setting up the cluster and provides a sample resource configuration. The white paper is available at the following location:

http://support.veritas.com/docs/326657

■ Support for clustering Apache ActiveMQ

The Agent Pack provides support for clustering Apache ActiveMQ in a Veritas Cluster Server environment using the Agent Builder tool. For more information, see the following Technical Support TechNote:


■ Symantec High Availability Solution for Oracle e-Business Suite

This solution is provided in the form of a technical white paper which describes Symantec’s High Availability Solution. The white paper explains how the components work together and the high level architecture of Oracle e-Business Suite. The white paper also provides instructions about setting up the cluster and provides a sample resource configuration. The white paper is available at the following location:


■ Veritas Cluster Server Fire Drill for WebSphere to improve disaster recovery readiness

This technical white paper describes how to use Veritas Cluster Server Fire Drill with WebSphere to improve disaster recovery readiness. The white paper is available at the following location:


■ Veritas Cluster Server Fire Drill for WebSphere MQ to improve disaster recovery readiness

This technical white paper describes how to use Veritas Cluster Server Fire Drill with WebSphere MQ to improve disaster recovery readiness. The white paper is available at the following location:


■ Support for SRDF in the AIX VIO server environment

The support for SRDF in the AIX VIO environment is described in a technical white paper. The white paper is available at the following location:








14 Veritas High Availability Agent PackDirectory structure

Directory structureThe Agent Pack is organized by platform, and platform directories are further subdivided by software distribution (or architecture) and VCS or VCS One, and then by version. For example, the agent for WebLogic that is appropriate for use with VCS 4.1 on Solaris is located in the directory: solaris/sol_sparc/vcs/ application/weblogic_agent/4.1/5.1.7.0_agent

Note: For VCS 3.5 on the HP-UX platform and VCS 4.0 on the Linux and Solaris platforms, use the agents located in the following directory on the Agent Pack: platform/dist_arch/vcs/application/agent/4.1 For VCS 5.1 on AIX, HP-UX, Linux, and Solaris platforms, use the agents located in the following directory on the Agent Pack: platform/dist_arch/vcs/application/agent/5.0

The following table summarizes by category, the VCS agents and VCS One agents that are included in the Agent Pack. The agents in the categories

15Veritas High Availability Agent PackDirectory structure

application, database, and replication are the VCS agents, while the agents in the category vcsone are the VCS One agents.

Platform Category Agent

aix application apache_agent documentum_agent essbase_agent oracleapps_agent oracleas_agent powercentersvcmgr_agent saphotstandby_agent saplivecache_agent

sapnw_agent sapwebas_agent siebel_agent tibco_agent tuxedo_agent weblogic_agent websphere_agent webspheremq_agent

database db2_agent informix_agent mysql_agent

oracle_agent sapmaxdb_agent sybase_agent

replication dataguard_agent db2hadr_agent evaca_agent htc_agent metro_mirror_agent mirrorview_agent

ntap_agent pprc_agent srdf_agent srdfstar_agent svccopyservices_agent

vcsone db2_agent htc_agent informix_agent oracle_agent oracleas_agent siebel_agent

srdf_agent svccopyservices_agent sybase_agent weblogic_agent websphere_agent webspheremq_agent

16 Veritas High Availability Agent PackDirectory structure

hpux application apache_agent documentum_agent essbase_agent oracleapps_agent oracleas_agent powercentersvcmgr_agent saplivecache_agent sapnw_agent

sapwebas_agent siebel_agent tibco_agent tuxedo_agent weblogic_agent websphere_agent webspheremq_agent

database informix_agent mysql_agent oracle_agent

sapmaxdb_agent sybase_agent

replication dataguard_agent evaca_agent htc_agent metro_mirror_agent mirrorview_agent

ntap_agent srdf_agent srdfstar_agent svccopyservices_agent

vcsone htc_agent informix_agent oracle_agent oracleas_agent srdf_agent

sybase_agent svccopyservices_agent weblogic_agent websphere_agent webspheremq_agent

linux application apache_agent documentum_agent essbase_agent oracleapps_agent oracleas_agent powercentersvcmgr_agent saplivecache_agent

sapnw_agent sapwebas_agent tibco_agent tuxedo_agent weblogic_agent websphere_agent webspheremq_agent

database db2_agent mysql_agent informix_agent


replication dataguard_agent db2hadr_agent ds4kremotemirror_agent evaca_agent htc_agent metro_mirror_agent

mirrorview_agent ntap_agent srdf_agent srdfstar_agent svccopyservices_agent

vcsone htc_agent informix_agent oracle_agent oracleas_agent srdf_agent

sybase_agent svccopyservices_agent weblogic_agent websphere_agent webspheremq_agent


17Veritas High Availability Agent PackDirectory structure

Note: The WebSphereMQ agent located in the directories platform/dist_arch/vcs/application/webspheremq_agent and platform/dist_arch/vcsone contains the agents for both WebSphere MQ and WebSphere MQ FTE. The Documentum agent located in the directory platform/dist_arch/vcs/application/documentum_agent contains the agents for both Content Server and Connection Broker. The MetroMirror agent located in the directory platform/dist_arch/vcs/replication/metro_mirror_agent

contains the agents for both IBM Metro Mirror and Global Mirror.

solaris application apache_agent documentum_agent essbase_agent oracleapps_agent oracleas_agent powercentersvcmgr_agent saplivecache_agent sapnw_agent sapwebas_agent

siebel_agent sunjes_agent sunone_agent tibco_agent tuxedo_agent weblogic_agent websphere_agent webspheremq_agent

database db2_agent mysql_agent informix_agent


replication dataguard_agent db2hadr_agent ds4kremotemirror_agent evaca_agent htc_agent metro_mirror_agent

mirrorview_agent ntap_agent pprc_agent srdf_agent srdfstar_agent svccopyservices_agent

vcsone htc_agent informix_agent oracle_agent oracleas_agent siebel_agent srdf_agent

svccopyservices_agent sybase_agent weblogic_agent websphere_agent webspheremq_agent

windows application sapnw_agent siebel_agent sapwebas_agent

weblogic_agent websphere_agent webspheremq_agent

replication evaca_agent metro_mirror_agent

svccopyservices_agent


18 Veritas High Availability Agent PackVeritas Cluster Server agents

Veritas Cluster Server agentsThis section lists the Veritas Cluster Server agents and the supported applications. The agents are classified under the following categories:

■ “Application agents”

■ “Database agents”

■ “Replication agents”

Application agentsThe agents support all intermediate minor versions of the respective application

Application Agent

Application or Resource

PlatformAIX HP-UX Linux Solaris Windows

Apache Apache HTTP Server 1.3, 2.0, 2.2

IBM HTTP Server 1.3, 2.0

✔ ✔ ✔ ✔

Documentum Content Server 6.5

Connection Broker 6.5

✔ ✔ ✔ ✔

Essbase Essbase 11.1.1 ✔ ✔ ✔ ✔

PowerCenterSvcMgr

Informatica PowerCenter Service Manager 8.5, 8.5.1, 8.6, 8.6.1

✔ ✔ ✔ ✔

Oracle Applications

Oracle e-Business Suite

Oracle E-Business Concurrent Manager 11i (11.5.7, 11.5.8, 11.5.9, 11.5.10), R12 (12.0, 12.0.4, 12.0.6, 12.1.1)

Oracle E-Business Components 11i (11.5.7, 11.5.8, 11.5.9, 11.5.10), R12 (12.0, 12.0.4, 12.0.6, 12.1.1)

✔ ✔ ✔ ✔

Oracle AS Oracle Application Server 10g (9.0.4, 10.1.2, 10.1.3)

✔ ✔ ✔ ✔

SAP HotStandby SAP liveCache HotStandby 7.6

✔

SAP liveCache SAP liveCache 7.5, 7.6, 7.7

✔ ✔ ✔ ✔

19Veritas High Availability Agent PackVeritas Cluster Server agents

SAP NetWeaver SAP R/3 4.6C, 4.6D, 4.7 Enterprise SAP NetWeaver 6.20, 6.40, 7.00 mySAP Business Suite- based SAP NetWeaver 04 (kernel 6.40), 04s (kernel 7.00)

✔ ✔ ✔ ✔ ✔

SAP Web AS SAP NetWeaver 7.10 ✔ ✔ ✔ ✔ ✔Siebel Siebel CRM 7.7, 7.8, 8.0,

8.1✔ ✔ ✔ ✔ †

SunJES Sun Java System Messaging Server, Directory Server, Administration Server

2003Q4, 2004Q2, 2005Q1, 2005Q4,

Communications Suite 5, Communications Suite 6

✔

Sun ONE Sun ONE ✔

Tibco EMS TIBCO Enterprise Message Service 4.4.0, 4.4.1, 4.4.2, 4.4.3, 5.0.0, 5.1.1, 5.1.2, 5.1.3, 5.1.4

✔ ✔ ✔ ✔

Tuxedo Oracle Tuxedo 6.5, 7.1, 8.0, 8.1, 9.1, 10.0. 10.3

PeopleTools 8.41, 8.42, 8.43, 8.44, 8.45, 8.46, 8.47, 8.48, 8.49, 8.50

✔ ✔ ✔ ✔

WebLogic Oracle WebLogic Server 7, 8, 9.1, 9.2, 10.0, 10.3.x [such as 10.3 (10gR3), and 10.3.1 (11gR1)]

Windows: 9.0, 9.1, 9.2, 10.3.x

✔ ✔ ✔ ✔ ✔

WebSphere WebSphere Application Server 5.0, 5.1, 6.0, 6.1, 7.0

Windows: 6.0, 6.1

✔ ✔ ✔ ✔ ✔

WebSphere MQ WebSphere MQ 5.3, 6.0, 7.0

Windows: 6.0, 7.0

✔ ✔ ✔ ✔ ✔

Application Agent



20 Veritas High Availability Agent PackVeritas Cluster Server agents

Note: † There is no separate agent available for Siebel CRM on the Windows platform, however, support for Siebel CRM is provided through a generic service on Windows. For additional information, see the following Technical Support TechNote: http://entsupport.symantec.com/docs/301382

Database agents

Replication agents

WebSphere MQ FTE

WebSphere MQ FTE 7.0 ✔ ✔ ✔ ✔

Application Agent



Database Agent

Application PlatformAIX HP-UX Linux Solaris

DB2 DB2 Enterprise Server Edition 7.2, 8.1, 8.2, 9.5

✔ ✔ ✔

Informix Informix Dynamic Server 7.31–11.50 ✔ ✔ ✔ ✔MySQL MySQL 5.0, 5.1 ✔ ✔ ✔ ✔Oracle Oracle 9i R2, 10g, 11gR1, 11gR2 ✔ ✔ ✔ ✔SAP MaxDB SAP MaxDB 7.5, 7.6, 7.7, 7.8 ✔ ✔ ✔ ✔Sybase Sybase Adaptive Server 11.x–11.9.2,

12.0, 12.5, 15.0✔ ✔ ✔ ✔

Replication Agent Application PlatformAIX HP-UX Linux Solaris Windows

DataGuard Oracle Data Guard 10gR1, 10gR2

Oracle Data Guard Broker 10gR2

✔ ✔ ✔ ✔

Oracle Data Guard 11gR1, 11gR2

✔ ✔

Oracle Data Guard Broker 11gR1

✔

DB2 HADR IBM DB2 HADR ✔ ✔ ✔

DS4KRemoteMirror IBM DS 4000/5000 Metro Mirror

✔ ✔


21Veritas High Availability Agent PackVeritas Cluster Server agents

EVACA HP EVA Continuous Access

✔ ✔ ✔ ✔ ✔

HTC Hitachi TrueCopy ✔ ✔ ✔ ✔MetroMirror IBM DS 6000/8000

Metro Mirror and Global Mirror

✔ ✔ ✔ ✔ ✔

MirrorView EMC MirrorView ✔ ✔ ✔ ✔NetApp Network Appliance

SnapMirror✔ ✔ ✔ ✔

PPRC IBM Peer-to-Peer Remote Copy

✔ ✔

SRDF EMC Symmetrix Remote Data Facility

✔ ✔ ✔ ✔

SRDFStar EMC SRDF/Star ✔ ✔ ✔ ✔SVCCopyServices SVC Metro Mirror

SVC Global Mirror✔ ✔ ✔ ✔ ✔

Replication Agent Application PlatformAIX HP-UX Linux Solaris Windows

22 Veritas High Availability Agent PackVeritas Cluster Server One agents

Veritas Cluster Server One agentsReview the documentation for installing an agent with Veritas Cluster Server One before starting the installation of the agent.

The common installer for all VCS One agents is located in the directory: platform/distribution/vcsone/vcsone_ver. For example, the installer for VCS One 5.0 agent for Solaris x64 is located in the directory solaris/sol_x64/vcsone/5.0, while the installer for VCS One 2.0 agent for RHEL4_i686 is located in the directory linux/rhel4_i686/vcsone/2.0.

Cluster Server One Agent


PlatformAIX HP-UX Linux Solaris Windows ESX

DB2 DB2 Enterprise Server Edition 7.2, 8.1, 8.2, 9.5

✔

Informix Informix Dynamic Server 7.31–11.50

✔ ✔ ✔ ✔

Oracle Oracle 9i, 10g ✔ ✔ ✔ ✔Oracle AS Oracle Application

Server 10g (9.0.4, 10.1.2, 10.1.3)

✔ ✔ ✔ ✔

Siebel Siebel CRM 7.7, 7.8, 8.0, 8.1

✔ ✔

Sybase Sybase ASE 12.5, 15 ✔ ✔ ✔ ✔WebLogic Oracle WebLogic

Server 7, 8, 9.1, 9.2, 10.0, 10.3

✔ ✔ ✔ ✔

WebSphere WebSphere Application Server 5.0, 5.1, 6.0, 6.1, 7.0

✔ ✔ ✔ ✔

WebSphere MQ WebSphere MQ 5.3, 6.0, 7.0

✔ ✔ ✔ ✔

WebSphere MQ FTE

WebSphere MQ FTE 7.0

✔ ✔ ✔ ✔

HTC Hitachi TrueCopy ✔ ✔ ✔ ✔ ✔ ✔SRDF EMC Symmetrix

Remote Data Facility

✔ ✔ ✔ ✔ ✔ ✔

SVCCopyServices SVC Metro Mirror SVC Global Mirror

✔ ✔ ✔ ✔ ✔ ✔

23Veritas High Availability Agent PackAgent support for minor versions of VCS

Agent support for minor versions of VCSThe support information given in the agent documentation and the Agent Pack matrix does not always mention the minor versions of VCS supported by the Veritas agents.

The following table lists the minor versions of VCS supported by the agents corresponding to the base VCS version.

This information is applicable to the following Veritas agents which are available on the Agent Pack:

■ All application agents

■ All replication agents

■ Informix database agent

■ SAP MaxDB database agent

Base VCS version supported by the agent

Minor VCS versions supported by the agent

Supported platforms

VCS 3.5 Subsequent updates HP-UX

VCS 4.0 Subsequent maintenance packs AIX, Linux, and Solaris

VCS 4.1 Subsequent maintenance packs and rolling patches

HP-UX, Linux, and Solaris

VCS 5.0 Subsequent maintenance packs, rolling patches, and release updates

AIX, HP-UX, Linux, and Solaris

VCS 5.1 Subsequent updates AIX, Linux, and Solaris

24 Veritas High Availability Agent PackInternationalization (I18N) support

Internationalization (I18N) supportThe following tables lists the Veritas agents that have been internationalized. For a definition of the various levels, see “About I18N levels” on page 25.

Application Agent I18N Level

SAP NetWeaver Level 1

SunJES Level 0

Tuxedo Level 1

WebLogic Level 1

WebSphere Level 1

WebSphere MQ Level 1

Database Agent I18N Level

Oracle Level 1

SAP MaxDB Level 1

Sybase Level 2

Replication Agent I18N Level

EVACA Level 0

MetroMirror Level 0

MirrorView Level 0

SnapMirror Level 0

SRDF Level 0

SVCCopyServices Level 0

TrueCopy Level 0

25Veritas High Availability Agent PackInternationalization (I18N) support

About I18N levelsInternationalization support for the agents is available in various levels. This section provides a definition of each level.

■ Level 0. Base product (the English version) functions correctly on the local operating system

All features on the base product work correctly with the local operating system (OS) such as Japanese Windows or German Solaris without causing functional problems due to running on a local OS. However, the international characters such as double byte characters, accented characters or Unicode are not supported. Regional formats such as European Date formats or Japanese Time formats are not supported.

■ Level 1. Level 0 + Regional format and International character support

Level 0 plus, support for the regional formats such as European Date formats or Japanese Time formats. Additionally, support for the international characters such as double byte characters, accented characters or Unicode as input and output data.

■ Level 2. Level 1 + Localization ready (excluding Bi-Directional UI)

Level 1 plus, localizability engineering is complete except for the user interfaces (UIs) that have Bi-Directional architecture (such as Arabic and Hebrew).

26 Veritas High Availability Agent PackAdditional product information

Additional product informationThe following sections contain useful information about the Veritas high availability agents that are distributed on this Agent Pack.

Locating and displaying documentationDocuments on the Agent Pack are in Adobe Portable Document Format (PDF). To access the agent documentation, go to the following directories after uncompressing the tarball:

platform/dist_arch/vcs/application/agent/vcs_ver/ag_ver/docs

platform/dist_arch/vcsone/vcsone_ver/docs

Getting helpVisit http://www.symantec.com/business/support/assistance_care.jsp for product assistance. Use the Knowledge Base search feature to access resources such as TechNotes, product alerts, software downloads, hardware compatibility lists, and our customer email notification service. If you encounter an error when using a product, include the error number preceding the message when contacting Technical Services. You can also use the error number to search for information in TechNotes or documents on the Web site.

http://www.symantec.com/business/support/assistance_care.jsp

getting started

Documents

veritas agent

agent support

agents available

symantec product

additional agents

application agent directory

releasethe agent pack

database agents