getting started with ppm benefits realization
DESCRIPTION
The topic of PPM Benefits realization is one we’re hearing more & more often in speaking with clients, prospects, and industry analysts. Even organizations with well-oiled project delivery machines often struggle with measuring the actual value they are creating. In this insightful webcast, you'll gain practical advice for addressing this next frontier of PPM practice. Susan Go, Senior Solution Consultant at PowerSteering Software, explores ways to create a reliable, repeatable process for measuring the business benefits derived from project outcomes and your PMO organization. She shares insights and tangible field examples gleaned from hands-on experience with hundreds of global deployments, so you'll come away with actionable tips for getting started with: *Defining, tracking, and measuring both quantitative and qualitative benefits *Leveraging a top-down portfolio management approach to drive business value *"Auditing" benefit validity at every phase, from estimation through project completion & beyond *Structuring the PMO to increase accountability, executive support, and organizational buy-inTRANSCRIPT
Getting Started With PPM Benefits RealizationTips for Forecasting, Measuring, and Improving PMO Business Value
Featured Presenter:Susan Go
Senior Solution ConsultantPowerSteering Software
Welcome! Thank you for joining us. A few things to note before we start:All attendee phone lines will be muted during the presentation.
You can access audio via teleconference or your PC. There is no hold music.
You may submit questions using the Q&A panel in the bottom right. Questions will be addressed at the end of the session.
We will email the slides and recording to all attendees within a few days.
PDU details are included at the end of this deck.
Leader, SaaS IT PPM
“PowerSteering users were consistent in their assessment of the product‘s usability, configurability, excellent reporting and support.”
IDC MarketScape: IT Project and Portfolio Management
The Leader in Cloud PPM
Leader, IT‐ & Business‐Driven PPM
“An effective combination of feature strength and low barrier of entry.”
Forrester Wave for Project and Portfolio Managment
Leader, Cloud‐Based PPM
“Provides strong top‐down portfolio management”
Magic Quadrant for Cloud‐Based Project and Portfolio Management Services
Innovator, Enterprise PPM
“A well‐rounded SaaS solution designed to provide top‐down visibility and key information that drives business results.”
Enterprise Project Portfolio Management Vendor Landscape
IT GovernanceNew ProductDevelopment
PerformanceImprovement
Business PMOProfessional Services
Automation
Select Clients
Agenda
• What is Benefits Realization?
• Types of Benefits
o Project and Program Benefits
o Strategic Benefits
o Organizational Benefits
• Case Study
What Is It? Why Do It?
Types of Benefits
Project and Program Benefits
Strategic BenefitsOrganizational
Benefits
Project and Program Benefits
• Revenue• Savings• % Increase• % Decrease• Customer/User Satisfaction
• Risk Avoidance
How To Get Started
Organization Buy-In
Ownership Validation
Organization Buy‐In
Organization Buy-In
• Need Top‐down support
• Everyone must participate
• Secure business co‐ownership
• Consensus on metrics
Ownership
Ownership• Business case ownership
• Accountability• Benefits ownership
Ownership: Business Case
Templates force compliance to process
Mandatory fields ensure business case is complete
Validation
Validation• Validate estimates• Validate progress• Validate results
Validation
Validation
How to Ensure Success
1. Start with a pilot group2. Assess a proper scope3. Have a consistent data collection
method4. Select the right metrics5. Recalibrate metrics6. Communicate and educate7. Make it mandatory8. Have meetings9. Manage the change10. Continuous process
Challenges
How to compare apples to apples
How to manage multiple beneficiaries
Strategic Benefits
Goals
Initiatives
Projects and Programs
Strategic Benefits
Organizational Benefits
Productivity BenefitsProcess Benefits
Organizational Benefits
Continuous Improvement & Benefits Realization
• Cost Savings driven• Bottom‐line impact
JCI uses PowerSteering Software to manage and track ~ 10,000 CI projects per year in plants and locations globally.
Projects include many CI methodologies, including Six Sigma, Lean Manufacturing, Lean Administration, Kepner‐Tregoe, Quality 8D, and “Just Do It” projects.
An important part of the project tracking is tracking financial benefits attained by the CI projects. Hard and Soft Savings attained by projects are tracked and consolidated from data provided from the system.
Online tools are used by individual plants and groups to manage projects and savings, as shown in the following sample screens.
Tracking Benefits Realization at JCI
Johnson Controls is a global leader in the building and automotive industries, offering products and services to optimize energy and operational efficiencies of buildings, automotive batteries and interior systems. 2011 global sales were $40.8 billion, and the company has more than 162,000 employees and 1,300 locations worldwide.
CI Projects Dashboard
Estimated savings for projects in sample portfolio.
Automated Benefits Tracking
Month by month tracking of savings and project status using Visual Portal graphs at
hypothetical plant
Please submit any questions you have in the Q&A panel of the WebEx console.
To contact the presenter directly, email [email protected].
PDU Claim Information
This webcast session entitles you to obtain 1 PDU towards your PMP certification as per the Project Management Institute (PMI).
This session appears on the www.pmi.org web site, in PMI’s Continuing Certification Requirements System: https://ccrs.pmi.org/Search.aspx
Course information:
Provider ID#: 2579
Provider Name: PowerSteering Software
Course ID: 20122507
Program Name: Getting Started with PPM Benefits Realization
Questions?