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Getting to One: Consolidating Multiple Charts of Accounts during an Oracle E-Business Suite Upgrade to R12 Tuesday, April 20, 2010 10:30 AM - 11:30 AM Breakers K Bob Von Der Ahe Director, Global Projects Experian Global Corporate Systems Paul Phillips Manager Oracle EBS Development CARQUEST Technologies, LLC Helene Abrams Founder and CEO eprentise, LLC

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Page 1: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

Getting to One:Consolidating Multiple Charts of Accounts during an

Oracle E-Business Suite Upgrade to R12

Tuesday, April 20, 2010

10:30 AM - 11:30 AM

Breakers K

Bob Von Der Ahe Director, Global Projects – Experian Global Corporate Systems

Paul Phillips Manager – Oracle EBS Development – CARQUEST Technologies, LLC

Helene Abrams Founder and CEO – eprentise, LLC

Page 2: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Session Objectives

• Explore the real reasons companies decide that they

need a single global environment.

• Understand the benefits and ROI of a single instance

and single Chart of Accounts.

• Understand the process, design considerations, and

impact of changing to a global environment.

• Hear stories about the challenges of getting to one

instance and a single chart of accounts.

• Leverage new features in Oracle E-Business Suite R12

that enable and enhance global business.

Page 3: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Oracle E-Business Suite Customer Trends

Consolidate for operating a shared service center or a centralized data center.

Resolve duplicates and standardize data.

Merge all configuration, master, and transaction data.

Reorganize entities, sets of books, and operating units.

Reduce operating and maintenance costs.

Create a single source of truth.

Enable revenue optimization.

Page 4: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Experian (LON:EXPN)

• Global information services company.

• Provides data, analytical tools, and marketing services to organizations and consumers to help manage the risk and reward of commercial and financial decisions.

– Known for its comprehensive understanding of individuals, markets, and economies.

– Helps organizations find, develop, and manage customer relationships to make their businesses more profitable.

– Promotes greater financial health and opportunity among consumers by enabling them to understand, manage, and protect their personal information.

• Constituent of the United Kingdom's FTSE 100 index.

• 2009 Revenue $3,821 USD (millions).

• Clients in more than 65 countries.

• 15,000 employees in 40 countries.

• Oracle 12.0 – All Financials, All HR Modules

Page 5: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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CARQUEST

CARQUEST Auto Parts is the premier supplier of

replacement products, accessories, supplies and equipment

for virtually all makes of automobiles, as well as light and

heavy-duty trucks, off-road equipment, buses, recreational

vehicles and agricultural equipment.

Automotive aftermarket is worth more than $250 billion and growing annually

CARQUEST Auto Parts Stores are local, independently owned and operated

businesses with deep roots in their communities – 16,000 teammates

Private Company with 3,000 locations in North America and

43 years in business

CARQUEST Canada extends our network throughout Canada

Oracle 11i - GL, AP, AR, FA, PO, HR, Payroll

Page 6: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Why Change a Chart of Accounts?

Moving to a single global chart of accounts or a single global instance to operate a shared service center or reduce operational costs

Acquiring another company

Running out of segment values

Changing the reporting requirements

Re-ranging values to allow sequences in formulas, reports

Tracking the business differently

Recording intercompany transactions

Page 7: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Experian Business Drivers

• April 2008. Business case for Gemstone.

• Reduce IT cost structures: Quantifiable natural savings

– 3 instances: hardware, software, support teams

• Impediment to deployment of standard business processes and new functionality

– Shared service centers

• Enable labor arbitrage

• Establish a singular, centralized team to decide on assignment of ledgers, new account

values, logic for building cross-validation rules

• Enable revenue optimization: Hard to quantify, wide range

– Customers are global

– Many customers span regions

– Global brand Global standard service products

– Global standard data and business intelligence optimization

Page 8: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Experian Gemstone Deliverables & Principles

Deliver a global Oracle instance, enhanced reporting capabilities

and global shared services

Establish a single global accounting and HR system with a single

chart of accounts

Agree global processes for Finance and HR

• Establish Global Finance Shared Services organisation;

• Implement integrated reporting, planning and forecasting for Finance and

HR;

• Rationalise legal entities; and

• Optimise tax efficient structures.

Improve access to financial information and decision making support

Standardize processes, controls and SLA’s globally

Page 9: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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CARQUEST Drivers and Design Considerations

• Provide flexibility to facilitate growth and support global

instance

• Utilize standard Oracle functionality for reporting by

aligning balancing segment and cost center segment

with functional purpose

• Facilitate custom report development with

straightforward flexfield design by using each segment

for only one purpose

• Eliminate unused and obsolete segments

• Eliminate alpha data types

Page 10: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Key Dimensions of a Global Chart of Accounts

History – Why were there multiple charts of accounts in

the first place?

Obstacle to waving a magic wand and changing to single

COA?

Eliminate need for downstream Hyperion or other

financial reporting tool?

R12 considerations?

Page 11: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Considerations for Defining a Global Chart of Accounts

• Understand your Business Reporting Needs

– Operational

– Statutory and regulatory requirements

– Management reporting

– External financial reporting

– Profitability by customer and by product

• Team members in design process should be functionally aligned as opposed to geographically aligned

• Design flexibility for future changes

– Leave room between values to insert new values and ranges of values

– Each segment should have one single logical and clearly-defined purpose

Page 12: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Design Issues and Resolution

What issues did you encounter?

How did you decide and bargain within the organization?

What compromises did you have to make, and why?

Who participated in the design?

Any outside consultants or accounting firms?

Page 13: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Flexfield Components

Company Business

Unit

Cost

Center

Region Account

01 100 150 East 1111

02 100 210 West 2222

Example Structure

Segments, Values, Code Combinations

Segments

Values

01.100.150.East.1111 Code Combination

In Oracle E-Business Suite,

Chart of Accounts = Accounting Flexfield

Page 14: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Flexfields in the Form

Flexfields customize Oracle E-Business Suite to track the financials the way you want.

Accounting Key Flexfield

Code Combinations

Value Descriptions

Page 15: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Experian Before and After COAs

Unify COA v.3

Company

Country

Business Unit

Cost Centre

Account

Sub-Account

Sub-Analysis

Intercompany

Convergence, 2010 January 2010 June

Unify COA v.1

Company

Cost Centre

Account

Sub-Account

Project

Intercompany

Unify COA v.2

Company

Country

Business Unit

Cost Centre

Account

Sub-Account

Sub-Analysis

Intercompany

Page 16: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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CARQUEST Before and After COAs

COA v.2

Location (6)

Department (5)

Natural Account (10)

Sub Account (6)

Project (6)

Future 1 (6)

Future 2 (6)

COA v.1

Location (6)

Cost Center (5)

Natural Account (6)

Sub Account (6)

Project (5)

Future 1 (5)

Future 2 (5)

Page 17: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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COA Consolidation Process

• Who did what when?

• How were the global COA values finalized?

• What were the lessons learned?

• What advice do you have for others going through the

COA change process?

• What needed to be done with or for business users in

transition to a single COA?

• What design considerations do you have for others going

to a single COA?

Page 18: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Experian - Diamond Road Map

Unify – 11i

• Spain and

Hong

Kong

COA v.1

• Europe

COA v.2

COA v.2Unify – R12

• Europe,

Spain and

Hong

Kong

COA v.2

• US and

UK Global

COA v.3

R12

Upgrade

January 2009

FlexField

Europe

June 2010

Unify – R12

• Spain and

Hong

Kong

COA v.1

• Europe

COA v.2

UK – 11i

UK COA

US – 11i

US COA

UK “Open”

Custom

Extract &

Transform

Scripts II

US “Open”

Custom

Extract &

Transform

Scripts I

Unify – R12

Europe,

Spain and

Hong Kong

COA v.2

FlexField

HK & Spain

September 2009

Convergence

January 2010

Unify – R12

All

Countries

and

Regions

Global COA

v.3

Global

COA v.3

History

Europe

Spain

Hong Kong

UK

US

History

US

History

UK

History

Europe

Spain

Hong Kong

UK – 11i

UK COA

US – 11i

US COAHistory

US

History

UK

January, 2009 June, 2010

Page 19: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

Parts of COA Change Project Not Done by FlexField

• Objects where references to Accounts are Hard-Coded

– Interfaces

– Data Warehouse

– Reports

• Any objects that use Ranges of Accounts

– Approval Assignments

– Budget Assignments

• Rules that drive business logic based on Accounts

– Cross Validation

– Consolidation

– Account Derivation Rules

– Accounting Generator

– Roll-up Groups

– Security Groups

– Summary Templates

– Mass Allocations

– Costing and Revenue Recognition Rules

Page 20: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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R12 Preparation

Drill down detail

Statutory and regulatory reporting requirements

IFRS

Global visibility with local compliance

Subledger accounting with simultaneous accounting for all entities

Page 21: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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R12- Global Financial Management

Analytics

Transaction Entry

Accounting & Tax

Audit, Reconciliation

& Drilldown

XML Publisher Reporting

Operations in US, UK, France Simultaneous

Accounting for All

Entities

While Ensuring

Corporate

Visibility & Local

Compliance

Global Visibility, Auditability, and Control

US GAAP

• Global COA

• US Calendar

• $

US GAAP

• Global COA

• US Calendar

• £

US GAAP

• Global COA

• US Calendar

• €

French IAS

• Global COA• French Calendar

• €

Page 22: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Define Legal

Entities &

Associated

Rules

Set Accounting

Rules for All EBS

Apps

Define Multiple

Ledgers for

Rules and

Currencies

Ensure Complete

& Accurate Setup

via Online

Checklist

You Define the Rules

Page 23: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Lessons Learned

• Understand the overall business reasons and metrics for making the changes. Keep focus and momentum.

• Single COA

– Usually not difficult to design

– May take time to decide on account values

– Global organizations need a strong central group to control creation of account values and descriptions

• Steps to Single COA

– Enlist sponsor and organizational cooperation

– Plan well when there are multiple instances and COAs

– Run the conversion

• Users were able to find misclassified accounts easier

Page 24: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

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Results

Both CARQUEST and Experian projects went to successful completion precisely because they had top executives outside IT who were engaged and had a stake in seeing the projects through.

Even though only on v2 of their COA, Experian has achieved an estimated $2m in savings due to reductions in audit fees and finance costs as well a procurement savings.

Less maintenance for third-party systems

Common reporting (development and maintenance cost reductions)

Common security, cross-validation rules

Common hierarchies (reduced maintenance, fewer people to design)

Common, shorter close cycle

More visibility across organization

Common training for the entire organization

Page 25: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

Questions?

Page 26: Getting to One - Transformation Software for Oracle E ... · 3 Oracle E-Business Suite Customer Trends Consolidate for operating a shared service center or a centralized data center

Thank You!

Bob Von Der Ahe Experian Global Corporate Systems

[email protected]

Paul Phillips CARQUEST Technologies, LLC

[email protected]

Helene Abrams eprentise, LLC [email protected]