getting your number and what it means / going onto the ... · complaints occupational health ... to...
TRANSCRIPT
HSCB Health and Social Care Board
Getting Your HSCB Dental Number
and what it means for practitioners
Areas to be covered today
Part 1 HSC structures
Forms- HS48 & HS50
Minimum standards
GDS Regulations
Part 2 Record keeping
Pre treatment monitoring
Prior Approval
Post treatment monitoring
• Probity
• Referral Dental Officer
clinics
Part 3 Individual responsibilities
Part 4 Out Of Hours clinics
Part 5 Adverse Incidents/SAIs
Complaints
Referrals to specialists
Occupational health
Part 6 Prescribing issues
Part 7 Orthodontic Issues
Part 8 Useful websites
Evaluation
Part 1- HSC structures
Minister
PHA
DHSSPS
Reflects direct access by the Minister on issues of performance management
HSCB
LCGs
Trusts
GDPs/GPs/
Independent &
Private Sector/
Voluntary &
Community
NIMDTA
BSO
PCC
RQIA RQIA
Main roles of the players
DHSSPS – Formulates and sets policy, the GDS regulations and
the SDR, negotiates the new contracts and sets the budget for the Board
HSCB – Implements the policy, the GDS regs and the SDR set
by the DHSSPS, commissions services within the budget set by the DHSSPS, monitors performance, takes action if required. In relation to dentistry this is done directly with GDPs, salaried GDPs and Oasis.
Main roles of the players
RQIA
– Registers and inspects all dental practices where ANY
private work is carried out and inspects all practices
that declare themselves wholly health service
Trusts
– Are commissioned (in relation to dentistry) to provide
hospital and community dental services
Patient and Client Council (PCC)
– Advocate for the patient
Michael Donaldson
AD(D)
Judi McGaffin
Regional Lead – GDS
and Governance
Donncha O’Carolan
Regional Lead –CDS and
HDS and Public Health
10 Dental Advisers
Philip Colgan (RQIA)
Peter Jackson (Western LCG)
Jonathan Montgomery (Northern LCG)
Derek Maguire (Belfast LCG)
William Priestley (Belfast LCG)
Joe McGrady (South Eastern LCG)
Catherine McQuillan (Western LCG)
Gerry Cleary (North & West LCG)
Julie Kelly (Northern LCG)
Brid Hendron (Southern LCG)
Contact Numbers:
Directorate of Integrated Care:
Western Office 028 953 61010
Northern Office 028 953 62849
Belfast Office 028 953 63926
South East Office 028 953 63926
Southern Office 028 953 62104
Forms available from BSO
1 HS48 form
Completion and acceptance of the form
gives you entry onto the Board’s dental
list to provide General Dental Services.
Submission is followed by you being
supplied with your DS number to
identify you and pay you
2 HS50 - Block Transfer Form
Part 1 should be completed by the practitioner with whom
the patients are registered
It is very important that arrangements are made for the
patients to be transferred as BSO will cease the suffix “9”
at the end of the VDP/GPT contract and the patients will
therefore be deregistered.
Contact:
Gillian Weir Telephone 028 9536 3769
Business Services Organisation
http://www.hscbusiness.hscni.net/ (Handout)
Transferring or Leaving practice
• Contact Gillian Weir at BSO for advice on withdrawing from the Dental List
• Provide 3 months notice to BSO
• Completion of HS50- Block transfer form
• Make appropriate emergency cover/contact arrangements with the practice principal/other associates
• Inform your local Dental Adviser (DA)
• Contact GDC if withdrawing from register- otherwise you will appear on the next calendar year’s “Removals due to Non Payment list”, which is forwarded to your Dental Adviser
Minimum Standards for Dental
Care and Treatment (DHSSPS) Describe the standards of care to be provided from patient’s perspective.
There are 15 different standards specified.
Applicable to both health service and private care.
The idea is that these will form the basis of the RQIA practice inspections.
Cover areas such as;
- Choosing your dental service
-The quality of your care and treatment
- Medical and other emergencies
- Children, young people and vulnerable adults
http://primarycare.hscni.net/pdf/Minimum_Standards_for_Dental_Care_and_Treat
ment.pdf
General Dental Services
Regulations (Terms of Service) Five key areas:
a. Care quality
b. Infection Control standards met
c. Health and Safety Compliance
d. Radiological Regulations Compliance
e. CPD compliance (both clinical audit, and peer
review and GDC requirements)
f. Compliance with QA returns (practice based)
Failure to comply with GDS terms of service
The HSCB can refer the case to RPP (lay and
professional involvement) for a decision on the
way forward
RPP can refer the case for HSCB disciplinary
action, to the Reference Committee or to an
outside body e.g. NCAS or the GDC for further
investigation / action
Importance of Record-Keeping
Information Sharing
Recollection
Evaluation of care e.g. Periodontal
Clarification of disputes
Protection (Peace of mind !)
Positive Assurance
Regulation GDS regs, http://primarycare.hscni.net/3486.htm
GDC Standards for Dental Professionals 2005
Record keeping…..questions
A What should you send to the Board if
you are asked to send a patient's
dental record?
B How long have you got to send the
records to the HSCB?
Patient Record Definition
Everything relating to the patient’s treatment, i.e.
Record card, HS45, HS45PR, HS45DC, DB114(Ortho),
Radiographs, photographs, study models, receipts, lab
documents, Statements of Manufacture(SOM), details of
prescribed drugs, etc.
Medico legal... Referral letters and reports are also
included in the definition above.
Patient records must be retained for 6 years (GDS
Regs).
Claims Forms
A valid HS45PR form requires:
1) A Claim Reference Number
2) The dentist’s name, address and contract number
3) Evidence of exemption/remission seen/not seen
4) The patient’s DOB and CHI
5) Completed exemption/remission status
6) The patient’s signature(s) and dates(s) on parts C or D
and on part E.
RECORDS
what the Terms of Service say paragraph 25 (3) The dentist shall, during the period in which he holds any
records, forms, radiographs, photographs and study
models referred to in sub-paragraph (1) –
(i) Produce them on request to a dental officer of relevant
Board or a referral dental officer for inspection; or
(ii) Produce them to a referral dental officer, the
Committee, the BSO or the Board within 14 days of being
required to do so by a referral dental officer, the
Committee, the Agency or the Board
REQUIRED STANDARDS
Containing Sufficient information:
To satisfy ‘legal’ requirements must be Full, Accurate
and Contemporaneous (the content of records is the
responsibility of the dentist even when dictating to
someone else)
To verify treatment
To assure a third party e.g. HSCB, DHSSPS, GDC
Learning points from record calls
• Time for records to be received
by the HSCB exceeded 14 days
• Incomplete records forwarded
• Radiographic issues
• RCT radiographs
• 2 visit S&P….2nd visit not
recorded
• Item 1C –NB. pocket depths!
• Sedation claims…no “justification” or
consent recorded
• Dentures…. material and how many
teeth are being replaced not recorded
• Details of claim not matching notes
• LA details missing
• Prescription details missing
• See MDS 680 (handout)
Prior Approval Process
General Dental Service Regulations (NI) 1993 –
part vi
Treatment > £280 & discretionary items
Changes in SDR now include
• Time barred Scales and Polishes
• Bridgework replacing molar teeth
• Porcelain Veneers
• Cobalt/chrome dentures
Prior Approval ctd
Pre-treatment Examination – Dentist notified
by DB26
BSO Dental Officers on behalf of Dental
Committee
Dental Committee - Appeals Procedure
Current waiting times for approval = 6-8
weeks
Dental Committee
STATUTORY COMMITTEE
Chairman appointed by Minister
Members nominated by 4 Board LDCs, 1 DPC (BDA)
representative, 1 BSO nomination
Experienced GDPs
Meet approx every 3 weeks at BSO
Appeal to DHSSPS - CDO
Issues
Prior approval avoidance – consequences
Clinical necessity
Quality of submission; enclosures
Patient pressure / expectation
If you offer private provision when approval is
turned down….remember clinical necessity!!
Probity Strategy
Risk Management
Prevention
Detection
Deterrence
All governed by a DHSSPS Circular HSC (F) 46/2011 on
Post Payment Verification
See Probity Dental Assurance process and the code
clarification paper (handouts)
Some potential areas of concern
1. Volume of claims - outliers
2. Outliers in terms of treatment provided and not
provided - any patterns may be subject to
review
3. Number of split estimates
4. Average cost per claim.
5. EDI claims
RDS/RDO Remit
Monitor the quality of health service
dental work
Ensure probity of GDS claims
Provide information for policy makers
RDS what the
Terms of Service say paragraph 28 v
(5) Where a dentist –
a) has been notified that a patient has been requested to
submit himself for examination by a dental officer or
referral dental officer; and
b) Has not been notified that the examination has been
carried out or cancelled, he shall not, otherwise than in
an emergency, provide any care and treatment to that
patient and shall take all reasonable steps to facilitate the
examination
Referral Examinations Patients are randomly selected from any calim for
payment
Examination centres across N.I.
Dentist and patient notified
D4Ts/radiographs/models to be forwarded as
requested….Use the D4T for comments!!
Patient has a right to see the report
Never call a patient in to your practice prior to the RDO
examination unless they require to be taken out of pain
or are in need of urgent care…
RDS Codes
Code A = Satisfactory
Code B = RDO wishes to comment or
bring to the notice of the dentist
further treatment required since
HS45/EDI submission.
Code C = RDO does not agree with
the completed HS45/EDI submission
– A reply is required.
Code X = Dentist has claimed a fee for
radiographs which have not been
submitted. Radiographs required (never
call a patient back to take these
retrospectively)
Code D = RDO does not agree to a major
extent with the completed treatment/ or the
dentist has contacted the patient prior to
the exam for non-emergency treatment. A
reply is required
Code E = RDO disagrees fundamentally
with the completed treatment. A reply is
required
Codes D and E
Will always result in more patients/record
cards being called for examination
Notification to Regional Lead for GDS and
other Dental Advisers/Probity Division
Referral To Regional Professional Panel
(RPP)
Individual responsibilities
Cross Infection control---HTM-01-05,
IR(ME)R
Data handling and data protection
CPD and Clinical Audit and Peer Review
Mixing HS and Private care
NHS +
IV sedation
“Infection control is everyone’s business and it
is important that all members of staff observe
good infection control practice”
(Teare et al. J Hospital Infection 2001; 48:312-319)
In relation to endodontics remember that
files are single use, NOT single patient
IR(ME)R 2000
As per IR(ME)R 2000, all radiographs must be justified and
quality assured. (see handout) There should always be a
recorded clinical evaluation of the outcome of each
exposure (JRE). NB. Justification may only be
determined by examination of the patient
Poor quality radiographs may lead to fee recovery for that
and associated items. Grade 3 radiographs must always
have a report in the records (even if not making a claim)
IRR99 also applies
See handout “Prescribing radiographs in GD Practice” and
letter from Michael Donaldson of 19 Sept 2011
Data handling and data security
Personal legal obligation to protect and process
patient information in line with the Data
Protection Act 1998
Personal information can only be used for the
purposes that it is collected for and for HSC
monitoring purposes
Sanctions can be financial and there could also
be criminal convictions
See Handouts
CPD/ Peer Review
and Clinical Audit GDC provides annual update to the Board of
all registered practitioners’ compliance with
the GDC requirement i.e. 250 hours of CPD
every 5 years
Practitioners are required to participate in 15
hours of Peer Review or Clinical Audit every
3 years and must submit a report of their
activity to CAPRAP (BSO database)
Mixing HS and Private treatment
NHS/Private treatment in one course of
treatment- permissible with patient
consent
NHS/Private treatment on one tooth in
one course of treatment – not
permissible
Charging additional fees (NHS +)
Levying additional charges out with those
stipulated in the SDR would still constitute a
breach of the GDS regulations, even if the
patient has consented to such an additional
charge. Furthermore, if the patient is unaware
that the charge is additional to Health Service
charges, the practitioner may be open to an
allegation of fraud.
IV sedation main points to consider
• Policies and Protocols
• Skills
• Training and experience
• Low strength midazolam
• Rapid Response Report compliance
• Related Peer Review and Clinical audit
recommended
Other areas of individual responsibility
IRR 99
Health and Safety Legislation e.g.
COSHH, risk assessment/management,
workplace ergonomics
Medical Devices Regulations 2002
OUT OF HOURS ARRANGEMENTS
Under GDS regulations dentists are required
to make reasonable arrangements to secure
that a patient requiring prompt care and
treatment will receive such care and treatment
as soon as appropriate either from
him/herself, or from another dentist (HPSS
GDS Regulations NI 1993)
Aim: to provide an out of hours service for the relief of
dental pain, until patients can attend a dental practice
during normal working hours for a assessment and full
treatment of their dental complaint
Conditions treated at OOH Centres: •Bleeding
•Swelling
•Trauma
•Severe pain
NOT routine dental treatment- including recement of crowns, or repair to
dentures etc that does not involve the relief of dental pain
The out of hours payment to the dentists working in
the WLCG rota, in DUC, BHSCT and CAH rotas is
through the SDR
Out of hours care in the Western LCG is provided
by local rotas
Each out of hours site has a clinical lead:
• Belfast Sarah Lochhead
• Craigavon David Reaney
• Dalriada Derek Manson
Failure to attend your allocated session
When a session is allocated to a dentist, it is their responsibility that the
session is filled until another dentist agrees to cover their session for
them through the on-line rota system
If the dentist covering the session fails to attend, it will be classed as the
dentist who bought the session on the rota that failed to attend, not the
dentist who was originally allocated the session and subsequently sold it
through the on-line rota system.
Failure to attend an allocated session, for whatever reason, is taken
very seriously by the Board and will result in a fine of £240, and may
lead to a referral to the Regional Professional Panel
Indemnity
Indemnity NOT provided by Out Of Hours site
Dentists work under their OWN Indemnity
Dentists responsibility to ensure they have correct
and valid indemnity which covers them for working
at the OOH situation
Referrals
Onward referrals for extreme emergency,
beyond the competency of general dental
practice
Ring Ulster Hospital, and speak to on-call
dentist at Maxillo-Facial Department
Dental Charges
It is the dentists responsibility to advise which, if
any, dental charges are applicable and this should
be recorded in the patient’s clinical notes
The Board has developed a charge sheet that is
used at all sites and will be updated by the Board in
line with any changes to the SDR
What is an Adverse Incident?
“Any event or circumstance that could have
or did lead to harm, loss or damage to
people, property, environment or
reputation.”
This includes “near misses”
Significant Events, AI & SAI SAI
Adverse Incidents
Significant Events
•Significant Event: - Within Practice, discussed over coffee, specific to practice, solved by practice, no learning outside Practice
•Adverse Incident: - Within/involving Practice, could happen to another Practice, may/may not be solvable by Practice, potential learning for other practices (individual /trend)
•Serious Adverse incident: - As for AI but meets SAI criteria
GDS examples of AI (single event)
Prescription pad goes missing
The same local anaesthetic cartridge is used for 2 Patients
A patient is admitted to hospital with a spreading oral
infection after receiving dental treatment
A dentist finds untreated caries in a patient recently
discharged as orally fit by another dentist in the practice
When should an adverse incident be
reported? And to whom?
• It should be an immediate response to the
occurrence…don’t investigate first!
• If the incident is related to the sudden or
unexpected death of a patient then….within
24 hours
• All other adverse incidents should be
reported within 72 hours
Adverse Incident Reporting Summary
Why report?
Learn from incidents
Share knowledge
Prevent reoccurrence
Learning Culture – NOT Blame Culture !
Adverse Incident “Any event or circumstance that
could have or did lead to harm, loss or damage to people, property,
environment or reputation”
Complaints
Definition
“Any expression of dissatisfaction which requires
a response”
What you need to do …. • Have a designated complaints officer
• Develop a Practice-based complaints procedure.
• Develop a complaints leaflet
• Respond in appropriate timescales
• Monitor take cognisance of issues being raised
• Learn from complaints
Referrals
• Each practitioner is responsible for referring
patients for hospital/ specialist care, as
appropriate
• New practitioners should acquaint themselves
with local specialists
• Referral Guidelines for Specialist Hospital
Dental Services -
http://www.hscbusiness.hscni.net/services/2470.
htm
Please note: Criteria for referral : Available on the BSO website
Patients who do not meet the criteria outlined in the
guidelines will be returned to the referring practitioner
Trusts will refuse to see patients who have been referred to
them when the treatment required is available under the
General Dental Services but the patient does not wish to
pay
Guidelines for Oral Maxillofacial Services and Paediatric
Dentistry are almost finalised and will be issued soon
Occupational Health The HSCB provides an occupational health service for all
members of the dental team The contact details are ….
Belfast Trust (Belfast) 028 9504 0401
Southern Trust (Armagh) 028 3741 2473
Northern Trust (Antrim) 028 9442 4403
Western Trust (Derry) 028 7161 1407
Western Trust (Omagh) 028 8283 5395
Western Trust (Enniskillen) 028 6638 2342
South-Eastern Trust (Ulster Hospital) 028 9056 1300
Occupational Health Services
Screening service at the start of employment
This is a one off service and the onus is on the practitioner to inform OH
if their status has changed, eg a sharps injury with a NON sterile
needle, travel to an endemic TB area or high risk behaviour.
Following a sharps injury the clock is ticking so stop work and deal with
it immediately following the HSC flowchart, Management of Sharps
Incidents in Dental Practices & GP Practices
**REPORT TO HSCB AS AN ADVERSE INCIDENT**
Back pain management
Stress management
Dealing with stress
Practice can be stressful for many reasons -
Difficult patients
Regulatory inspections
Payment deadlines
Managing staff
HELP IS AVAILABLE – self referral or OH advice is available to all
dentists and their staff - contact your local OH department on the
numbers given
Other support services are also available locally – Samaritans, NIAMH,
Minding Your Head, Lifeline
DON’T SUFFER IN SILENCE
What can dentists prescribe?
For all prescriptions, dentists should only
prescribe medication
• that has uses in dentistry
• to meet the dental needs of the patient
• that he/she is competent in prescribing
NHS and Private patients
NHS patients
• Dentists can prescribe any medication in the DPF on
an NHS Rx
• Dentists can prescribe any medication not in DPF on a
private prescription (or purchase OTC)
Private Patients • Private Rx or purchase OTC
Points to Consider when Prescribing
• Is prescribing necessary: risks v’s benefits
• Check Medical History
• Caution in potential high-risk groups eg
• Pregnancy/Breastfeeding
• Elderly
• Children
• Patients on anticoagulants
Refer to BNF for further details
• Adequate patient information should be provided eg
clear instructions, benefits of medication, potential side-
effects and suitable disposal
Dental Prescribing of High Strength Fluoride Toothpastes
Dental practitioners may prescribe fluoride toothpastes containing
2800ppm or 5000ppm. It is essential that in doing so practitioners realise
they must fulfil the legal requirements for the prescribing of a medicine as
detailed in previous slide
Repeat prescribing
Repeat prescribing should not be undertaken without ensuring that clinical
monitoring of the patient is ongoing and they are complying with clearly
identified and recorded recall intervals
Clinical notes
Clinical records should record
Clinical indication for prescribing medication AND the prescription details
Any repeat prescription issued and reason why before the recall date for
the patient review
Writing Prescriptions For all NHS and private prescriptions, including for
CDs, the prescription must:
•be written (or printed) in indelible ink
•be signed in ink by the prescriber (ensure legible)
•be dated
•specify the prescriber’s address and profession
•include the name and address of the patient
•For POMs, include the age / date of birth for children
under 12 years
•Include details of the medication including
appropriate quantity and clear dosage instructions
Safe Prescribing • Avoid the unnecessary use of decimal points. Quantities of 1 gram or
more should be written as 1g etc quantities of less than 1 gram
should be written in milligrams eg 500mg, not 0.5g
• When decimals are unavoidable, a zero should be written in front of
the decimal point where there is no other figure eg 0.5ml, not .5ml
• Dose and frequency should be stated; for preparations to be taken
‘as required’ a minimum dose interval should be specified
• The names of medicines and preparations should be written clearly
and not abbreviated, using approved titles only
• The quantity to be supplied should be clear. The number of days
treatment should be indicated in the box provided on the NHS forms
Safety measures with prescriptions
A How do you ensure the prescription you write is correctly
managed
B How do you ensure that the prescriptions in the practice are
kept safely?
Prescription Security
When writing prescriptions: • Prescribe appropriate amounts for the clinical indication;
avoid ‘excessive prescribing’
• Draw a diagonal line across the blank part of the form
• For medication prone to abuse, write the quantity in
words and figures
• Ensure alterations are clear and initialled
• Make sure to familiarise yourself with and adhere to
the individual practice protocol
Prescription Security • Keep stocks of blank forms to the minimum necessary
• Store blank forms/pads in a locked cupboard at all times
• Do not leave blank forms/pads unattended
• Ensure prescriptions are collected by an authorised
representative
• Stolen or missing prescriptions should be
notified to the Local Medicines Management
Office, HSCB AND CFPS Fraud Hotline phone
number 08000963396
Which CDs can dentists prescribe?
-NHS prescriptions: CDs listed in the DPF only (See BNF) ie:
• Schedule 3: temazepam tablets and oral solution,
•Schedule 4: diazepam tablets and 2mg/5ml oral solution
•Schedule 5: dihydrocodeine 30mg tablets
-Private prescriptions: Any CD (Schedule 2-5)
Note: for all CDs, dentists should be able to justify clinical need
and quantities prescribed
Private Prescriptions for Schedules 2 and 3 CDs
•PCD1 Forms (obtained from BSO) must be used
•Prescribers must have a unique prescriber identification number
CD Monitoring
• Following dispensing, community
pharmacists forward private and NHS
prescription forms to the BSO
The HSCB is responsible for monitoring
CD prescribing (BSO data used)
Summary Drug Quantity to be queried
Diazepam 2mg / 5mg tablets > 10 tabs per script
Diazepam 10mg tablets Any quantity per script
Diazepam liquid 2mg/5ml Quantity > 50ml
Nitrazepam tablets Any quantity per script
Temazepam 10mg/20mg > 5 tabs per script
Temazepam liquid 10mg/5ml > 20mls per script
Dihydrocodiene 30mg tablets > 16 tabs or if routinely prescribed i.e. more than 2 prescriptions /
month for quantity > 16 tabs
Midazolam injection/oral Any quantity per script
The following should also be queried
All scripts for children
Prescribing of any CD not included in BNF dental formulary e.g. co-codamol, co-dydramol
Any prescription that does not have adequate dose and / or directions indicated
FRAUDULENT MEDICATION REPORT
WHAT IS A
FRAUDULENT
MEDICATION REPORT
(FMR)? The term Fraudulent Medication
Report is used by the Business
Services Organisation’s Counter Fraud
and Probity Services (CFPS)
department to describe incidents
involving a person(s) practicing some
form of deception or forgery or a
combination of both, in order to obtain
medication in greater quantities than
originally prescribed or to obtain
medication that was not prescribed to
them at all.
WHAT IS A FRAUDULENT MEDICATION
REPORT (FMR)?
The term Fraudulent Medication
Report is used by the Business
Services Organisation’s Counter
Fraud and Probity Services
(CFPS) department to describe
incidents involving a person(s)
practicing some form of
deception or forgery or a
combination of both, in order to
obtain medication in greater
quantities than originally
prescribed or to obtain
medication that was not
prescribed to them at all.
WHAT IS A FRAUDULENT MEDICATION REPORT
(FMR)?
The term Fraudulent Medication Report is used by
the Business Services Organisation’s Counter
Fraud and Probity Services (CFPS) department to
describe incidents involving a person(s) practicing
some form of deception or forgery or a combination
of both, in order to obtain medication in greater
quantities than originally prescribed or to obtain
medication that was not prescribed to them at all
The individual may be attempting to obtain the
medication for personal consumption or to sell
onto others
Counter Fraud and Probity Services investigate all
received reports of fraudulent medication activity.
The most common offence committed is Fraud by
False Representation which is a criminal office
against Section 2 of the Fraud Act 2006. If a
person is found guilty of fraud, depending on the
seriousness of the offence, they are liable to a fine
or imprisonment for up to ten years
FRAUDULENT MEDICATION REPORTS
TYPES OF INCIDENTS A Dental Practice/Practitioner may be contacted by a Pharmacy or BSO/HSCB
employee or the PSNI to inform them that one of their prescriptions has been
used in a potential fraud. Examples of incidents which might be reported or
queried are:
•Prescription item(s) which appear to have been altered, normally to increase
quantity and/or strength
•Drug items which appear to have been added to a prescription in different
handwriting
•Drug items poorly spelt, incorrect dosage or other prescribing abbreviations that
are not in keeping with the rest of the prescription
For further advice and guidance please refer to www.cfps.hscni.net/reportfmr/ or telephone the Fraud Hotline on 0800 096 33 96
Orthodontic Monitoring - Item 32
As with all practitioners working within the GDS,
specialist practitioners providing orthodontic
services may expect to have both Probity and
Quality of care reviews within their first year of
practice and on an ongoing cyclical basis: in
order to provide assurance to the HSCB and
also when requested to the DHSSPS
Retention
Item 3231/3232- note time requirements
Items 3233/34 – lab sheets form part of patient
record (also fulfil Statement of Manufacture
Directive march 2010)
Item 3237/3238 – Note Wenvac/Essix retainers
do not command higher fee
Incomplete Cases
• HS45s/EDI submission with comments should be
returned for re-approval, with details of all
treatment provided including appliances fitted,
number of visits/DNAs, objectives achieved/not
achieved, reason for discontinuation/transfer
• BSO Dental Advisers will make a decision on
partial fees, based on information received, and
payment will be issued in next schedule
Websites Forms including HS48 and HS50 forms
www.hscbusiness.hscni.net/services/2371.htm
Minimum Standards for Dental Care and Treatment http://www.dhsspsni.gov.uk/min_stds_dental_candt.pdf
Statement of Dental Remuneration http://www.hscbusiness.hscni.net/services/2069.htm
Other websites that may be of use
www.dhsspsni.gov.uk/pgroups/dental/dental.asp
www.hscboard.hscni.net
www.hscbusiness.hscni.net
http://www.hse.gov.uk/risk/index.htm
www.rqia.org.uk
www.gdc-uk.org