CONVERGENCEThe Journey to Visionary Innovation

GIL 2015:MALAYSIAThe Global Community of Growth, Innovation and Leadership

Frost & Sullivan’s Growth, Innovation & Leadership (GIL) Congress takes place across eighteen cities annually and is a platform to discuss key trends, creating new possibilities, business models and opportu-nities. This year, GIL Malaysia 2015 was held at the Mandarin Oriental Hotel, Kuala Lumpur, Malaysia on April 14 and attended by more than 260 delegates.

GIL 2015:MALAYSIA

GIL 2015: MALAYSIA | SUMMIT REPORT

The Global Community of Growth, Innovation and Leadership

Mega trends are transformative, global forces that define the future world with theirfar reaching impact on business, societies, economies, cultures and personal lives.

Mr. Barry Lim, Director, Frost & Sullivan Asia Pacific said that Malaysia’s social networking users are expected to nearly double to 25.6 million in 2020. The country is expected to have 125 million connected devices in 2025 with more than 58 million mobile subscribers.

“95 per cent of all netizens, or Internet users, will be active social network users, presenting a huge potential for digital marketing and eCommerce,” Mr. Lim said in his joint presentation with Ms. Archana Amarnath, Director of Visionary Innovation Research Group, Frost & Sullivan and Ms. Rhenu Bhuller, Partner and Senior Vice President of Healthcare, Frost & Sullivan at the congress. Together, they shared a total of 11 Mega Trends that Frost & Sullivan predicted for Malaysia.

Mr. Lim also said that the Internet economy (iGDP) market is expected to contribute 16 per cent (US$90 billion) to the GDP by 2025, up from 4.3 per cent in 2010 as the impor-tance of Internet and digitally-connected solutions grows in the economy.

“95 per cent of all netizens, or Internet users, will be active

social network users, presenting a huge potential for digital

marketing and eCommerce”

The Mega Trends –A Malaysian Perspective

Barry Lim, Director,Frost & Sullivan Asia Pacific

GIL 2015: MALAYSIA | SUMMIT REPORT

Mr. Manoj Menon, Senior Partner & Asia Pacific Managing Director, Frost & Sullivan said that disruption everywhere is a frighten-ing prospect for most companies unaware of new technologies that will soon arrive to threaten market position and send their strategy, R&D, and product development teams into tail spins.

He shared views from Frost & Sullivan's TechVision program to highlight the top 50 disruptive technologies with a powerful message around what you should do to get ahead of the threat.

Mr. Bhat also said that better access to capital to finance acquisitions for mid-sized companies and the organization of business-to-business matchmaking exercis-es would also help raise the competitiveness of Malaysian companies ahead of AEC implementation.

He added that further liberalization of sectors will result in cross-border invest-ments in the financial, infrastructure and logistics, energy, utilities, food, retail and healthcare sector.

In his presentation ASEAN Economic Community: Opportunity or Threat? What should you know and what should you do?, Mr. Nitin Bhat, Partner & Head of Consulting at Frost & Sullivan said that the ASEAN Economic Community (AEC) could push local companies to become regional power-houses.

“To increase the competitiveness of Malay-sian companies and prepare them better for further economic integration, local compa-nies need to move away from low-labor cost production operations. The Government also should invest heavily in upgrading technical and vocational training through closer collab-oration with private sector,” he said.

ASEAN EconomicCommunity:Opportunity orThreat?

Techvision: The Power PackedWorld of Top 50 Technologies

GIL 2015: MALAYSIA | SUMMIT REPORT

Nitin Bhat, Partner & Head ofConsulting at Frost & Sullivan

Frost & Sullivan’s key analysts took to the stage to share their latest research findings in the GIL Bytes Presentation, a rapid-fire session.

Below are key ideas from Frost & Sullivan’s analysts’ presentations:

“Wearables has the potential to impact virtually every consumer and enterprise regardless of demography, job function or industry vertical. Wearable tech will disrupt the status quo in many areas such as logistics, healthcare, security and impact efficiency of workers in construction and field engineering.”

WINNIE WONG (ICT)

“The sharing economy is already disrupting traditional businesses. It is a model that challenges rules and regulations. The sharing business is also a double edged sword.”

CHIA YI HAN (PUBLIC SECTOR)

“Healthcare delivery and payment model needs to change radically. We continue to pay for treatments rather than outcomes. Care coordination and primary care solutions should be the next step for Malaysia.”

NATASHA GULATI (HEALTHCARE)

“Aspects of natural resources pertaining to depletion of resources, environmental impact (pollution) and volatility in price of natural resources paves the way towards sustainable sources for renewable energy ”

KEITH LEE (BUSINESS, FINANCIAL SERVICES)

“Home care technologies to support aged-care have seen an exponential increase in demand globally. Elderly residential communities need to be constructed using an evidence-based approach. Augmenting elderly income could significantly reduce the cost impact of an ageing population.”

FAKHIRAH ROSLAN (HEALTHCARE)

“Crime rates are falling in most countries, while fear of crime is increasing. Fear of Crime is a larger problem than crime itself.”

ELMA BERISHA (CUSTOMER RESEARCH)

“Major Internet of Things initiatives and implementations in Malaysia - Smart Transportation: An Intelligent Transporta-tion System; Electronic Payment System; Traffic Management Systems ; Traffic Control and Surveillance System”

ANDREW MILROY (ICT)

“Future of Car - Improvements and innovations not just in products but entire ecosystem. Multilateral development expected in Human Machine Interface to address safety, comfort, convenience and connectivity”

VIVEK VAIDYA (AUTOMOTIVE)

GIL 2015: MALAYSIA | SUMMIT REPORT

GIL BYTES

Panelists at the summit included Ms. Ng Wan Peng, Chief Operating Officer of MDeC, Ms. Munirah Looi, Founder, President & Chief Executive Officer of Brandt International, and Mr. Isham Bin Ishak, Chief Operating Officer of SME Corporation.

This CEO Visionary Perspectives Panel was moderated by Ms. Rhenu Bhuller, Partner & Senior Vice President, Frost & Sullivan.

Question: What keeps you awake at night in 60 seconds?

“It has always been on how to stay relevant and to sustain a competitive organization to compete not just locally, but globally.”

MUNIRAH LOOI (Brandt International)

“Ensuring that I continue to keep my good people in the organization, making sure they can work together to achieve the common goal.”

NG WAN PENG (MDeC)

GIL 2015: MALAYSIA | SUMMIT REPORT

CEO VISIONARYPERSPECTIVES

GIL 2015: MALAYSIA | SUMMIT REPORT

GIL Exclusive:Legends of Asia The highlight of the conference was the GIL Exclusive: Legends of Asia session where Mr. Manoj Menon had a conversation on leadership with one of Malaysia’s prominent leaders who has made a remarkable transition from leading corporate businesses to holding cabinet positions in government, Dato’ Sri Idris Jala, CEO of PEMANDU and Minister in the Prime Minister’s Department.

By Manoj Menon First published on Manoj’s Linkedin

Conversations with Dato’ Sri Idris Jala

I first met Dato’ Sri Idris Jala when he was the CEO of Malaysian Airlines on October 16, 2008. He was receiving the Excellence in Leadership award for the commendable work he had done at Malaysian Airlines. He had managed to make the company profit-able in less than 2 years after the airline had posted its largest ever loss in its history in 2005.

His acceptance speech that evening in 2008 is still very clear in my memory. He talked about the six secrets of business transforma-tion that he had embarked on at Malaysian Airlines. These six precepts* as he called it include:1. Play the game of the impossible2. Use Key Performance Indicators as anchors3. Discipline of action4. Exercise situational leadership5. Building a winning coalition6. Accept “divine intervention”

*For more on these, please visithttp://blogs.worldbank.org/governance/six-secrets-minister-jala-s-transformational-leadership

On 14th April 2015, I had the opportunity to have a conversation with Dato’ Sri on the same forum – the Frost & Sullivan Growth, Innovation & Leadership summit - (seven years later) in a session aptly titled “Legends of Asia”. By this time he had added another feather to his cap. He had now spent the last five years as the Chief Transformation Officer of the Government of Malaysia.

His career is most unique in a way that it has traversed the private sector, the semi government sector and finally in govern-ment. Following are some of the lessons from this recent conversation:

• On whether the six secrets of business transformation was still relevant today – “The six principles are universal, what has changed is how you apply them. Leadership style for example changes from being directive at the beginning to empow-erment once the followers become compe-tent.

• To be a very successful leader you have to leverage both the emotion and intellect. If you use only one of the two, you are using only half your capability. We must evoke push to the hill our intellect as well as our emotion. Communication cannot be just done rationally, it has to reach out to the hearts of the people. Music helps me evoke the inner part of the soul, particularly the Blues. • What separates a good leader and a GREAT leader - Strength of Conviction- A great leader should have the ability to follow through on his conviction. He should feel deeply about the cause or idea he represents. There are always lots of compel-ling reasons to not follow through. Convic-tion is what separates a great leader from a good leader.

• Who has inspired him- Nelson Mandela and his ability to forgive and forget. He was able to forgive the people who kept him in jail for 27 years. The way he brought the nation together post-indepen-dence is remarkable.

• Vulnerability is a virtue. Every leader should know that he/she cannot control everything that happens in our life. This makes the leader humble. Humility is a great part of leadership. Humility should not be misunderstood with assertiveness or being directive. The graveyard is full of people who thought they are indispensable. Leaders should also know when to put a full-stop and let their teams continue the journey.

• The only way to develop your leadership is by doing it. No amount of education can help you become a great leader. Leadership is honed through experi-ence. Failure is the best teacher, but do not make it a habit. Do not repeat your failures. • “Finally, a leader is all about his or her followers.” This one statement was also repeated by Malaysia’s former Prime Minis-ter Tun Dr. Mahathir Mohamad later in the day at the Frost & Sullivan Malaysia Excel-lence Awards. Without the followers, there is no leader.

Dato’ Sri had the entire audience spellbound with his stories, humor and candor. He is undeniably one of the best communicators we have in Malaysia today. We wish him continued success as he leads PEMANDU through another transformation of becoming a financially self-sufficient organization.

GIL 2015: MALAYSIA | SUMMIT REPORT

“WIFI Emitted Tree”- Ernie, Frost & Sullivan

“Innovate to ZERO - Borderless Govern-ment”- Pn Yusma, Employees Provident Fund

“Wholesome data and image protection despite internet and social media”- Azleen Suraya, Petronas

“Absolute connectivity via the interaction of technology in every aspect of our lives through apps, smart phones and the internet”- Hannah, AJ Pharma Holding

“2025 Life Revitalised. I am now 50+. In 2025 60 + but I will feel 40+”- Sharon, PKT Logistics

“A decentralized economy where every-body is a boss & everything becomes possi-ble. Optimization everywhere. Self Regulat-ing Everytime! “- Gurpreet Singh, Biji Biji Initiative

“Klang Valley to be a truly connected, cycla-ble and workable smart mega city”- Clare Kenny Tipton, Sime Darby Property

“Harness energy form our daily movement & activity to power our homes & public spaces thereby help reduces thereby help reduce global warming”- Mary, EUMCCI

“One world order. One Currency”- Pravin Kumar, Leaderonomics

“Official individual digital identity. Globally recognized and used”- Ng Choy Koon, Sime Darby

“An air conditioning satellite within the ozone that can be set to any desired temp to fight global warming”- Max Van Veen, EUMCCI

At GIL Malaysia 2015, a vision tree was constructed to obtain perspectives of

participants and their vision for Malaysia in 2025. Response was

overwhelming and the participant with the most interesting and visionary

submission won an Apple Watch. Read on for some snippets from the tree.

“ZERO Language Barrier. Interpreter on the go - preserve cultural diversity in the business world ”- Dolly Lim, Malaysia Healthcare Travel Council

WINNING SUBMISSION

GIL 2015: MALAYSIA | SUMMIT REPORT

DELEGATES PROFILE

121

113

66

3116

39 44

5

47

9 262Companies Industries attendees

Aerospace& Defense

Transportation Business& Financial

Services

Chemicals,Materials& Food

Energy &Environment

Healthcare ICT Measurement& Instruments

PublicSector

GIL 2015: MALAYSIA | SUMMIT REPORT

COMPANIES IN ATTENDANCE Aegis BPO Malaysia Sdn Bhd

Air Products Malaysia

ALC Sdn Bhd

Allied Irish Holdings

Bank Negara Malaysia

Bayer Co. (Malaysia) Sdn. Bhd.

BP Healthcare Group

Bumiputera Demand Aggregation Programme

Celcom Axiata Berhad

Cofreth (M) Sdn Bhd

DNA Laboratories

EGA Group SDN BHD

EPU

EU-Malaysia Chamber Of Commerce & Industry

FMX(M) Sdn. Bhd

Genovasi Malaysia Sdn Bhd

GSK Consumer

Heitech Padu

i2M Ventures

Inovar Industries Sdn Bhd

Institut Darul Ridzuan (IDR) Perak

Integrated Commerce Sdn Bhd

Iskandar Investment Berhad

JNJ Management Consultants Sdn Bhd

Kansai Coatings Malaysia Sdn. Bhd

KeTTHA

KNM Group Berhad

Kumpulan Modal Perdana

Leaderonomics Media

Love on Wheels

Mahkota Medical Center Sdn Bhd

Malaysia Healthcare Travel Council

Malaysian Investment Development Authority (MIDA)

Malaysian Technology Development Corporation Sdn. Bhd.

MAMPU

Meditop Corporation (M) Sdn Bhd

MITI

Multimedia Development Corporation Sdn Bhd (MDeC)

National Association of Women Entrepreneurs of Malaysia

PEMANDU

Perbadanan Kemajuan Negeri Perak

Petronas

PIKOM

Pos Laju Malaysia

Protech Integrated Engineering Sdn Bhd

Royal Malaysia Polis

Sevengreen Sdn Bhd

Sime Darby Berhad

Sime Darby Property Berhad

Sri Ms Group

State Government of Victoria Australia

Sustainable Energy Development Authority Malaysia

Tasco Berhad

Technology Park Malaysia

Tenaga Nasional Berhad

Technology Innovation Resources Sdn Bhd

THINKING GREEN SDN BHD

Utas Maju Sdn Bhd

Wai & Associates Group

YTL Communications Sdn. Bhd.

Agensi Inovasi Malaysia

AIG Malaysia Insurance Bhd

AJ Pharma Holding Sdn Bhd

Alkarismi Technologies

Anacle System Sdn Bhd

Bank Simpanan Nasional

Brandt International

CCM Pharmaceuticals Sdn Bhd

Chemi-Pharm Ltd

DHL Global Forwarding

DuPont

Employees Provident Fund

Essens Global Marketing

Felda Global Ventures Holdings Berhad

Fujitsu

Greenpacket

Hap Seng Star Sdn Bhd

Hong Leong Investment Bank

Innopeak (M) Sdn Bhd

Inovar Resources Sdn Bhd

Institut Jantung Negara

International Specialist Eye Centre

Iskandar Regional Development Authority (IRDA)

July Systems Sdn Bhd

Kenny Rogers

Khazanah Nasional Berhad

KPJ Healthcare Bhd

KWAP

Leo Pharma

Maficomm Resources Sdn Bhd

Malaysia Automotive Institute

Malaysian Biotechnology Corporation Bhd

Malaysian Resources Corporation Berhad

Mamee Double-Decker Berhad

MCMC

Mediplex Sdn Bhd (Ramsay Sime Dabry Hospitals)

MIMOS

MOSTI

MYTV Broadcasting Sdn Bhd�

OSK Ventures International Berhad

Pemasaran Ramly Mokni Sdn Bhd

Permodalan Nasional Berhad

Petronas Chemicals Group

PKT Logistics Group Sdn Bhd

Prince Court Medical Centre

Ramly

Sanofi-aventis (M) Sdn Bhd

Servion

Siemens Malaysia Sdn Bhd

Silterra Malaysia Sdn Bhd

Sime Darby Property

Sonoco Products (Malaysia) Sdn. Bhd.

Standards Malaysia

Sunway Berhad

Tactilis Sdn Bhd

Telekom Malaysia Berhad

UMW Corporation

VADS/TM

Wong & Partners

Yuubi International Sdn Bhd

GIL 2015: MALAYSIA | SUMMIT REPORT

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About Frost & Sullivan

Frost & Sullivan, the Growth Partner-ship Company, works in collaboration with clients to leverage visionary inno-vation that addresses the global challenges and related growth opportu-nities that will make or break today's market participants. For more than 50 years, we have been developing growth strategies for the global 1000, emerg-ing businesses, the public sector and the investment community.

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