giles colborne the challenge of simplicity
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Simplicity
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Colbourne
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What did you want to be?
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.co.ukresearch led design
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.comresearch led design
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user experiences aregetting smaller
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Zune 1.0 vs Zune 2.0
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113
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To do list
- Call Ken- Write presentation- Cinema tickets- Fish fingers?
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People are crying out for less
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Why is there a move to simplicity?
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Simplicity ≠ Usability
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Efficiency Effectiveness Satisfaction
Measuring usability
Source: ISO 9241-11
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Efficiency Effectiveness Satisfaction
Traditional system
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Efficiency Effectiveness Satisfaction
Call centre
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Efficiency Effectiveness Satisfaction
Web site
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Efficiency Effectiveness Satisfaction
Simplicity
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Simplicity is not...
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Removing features
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Adding instructions
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Breaking it into steps
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The achievement of maximum effect with minimum means
Dr Koichi Kawana
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Simplicity in user interface designrefers to experience, not artefacts
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‘It just works’
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Experience occurs at many levels
Physical dimensions & handling
Input mechanisms
Visual / output
Correspondence between program model and mental model
Eco-systems of software / devices
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The achievement of maximum effect with minimum means
Dr Koichi Kawana
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A process for simplicity
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Guidelines
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A process for simplicity(guidelines in a specific order)
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Understand context
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What is minimal?Go
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What is minimal?January 2002
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Understand context
What effect is the user trying to produce?
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Understand context
What does the user know?
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Just simple enough
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What is minimal?January 2002
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Shrink, Hide, Embody
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By removing the irrelevant
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you emphasise what really matters
Many hands make light work
A bird in the hand is worth two in the bush
Buy one get one freeJust do it
Today is the first day of the rest of your life
Don’t forget to put the cat out
Simply betterOne, two, three, go!
To dare is to do
Some day I’ll fly away
Meeting at 13:40
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By removing the irrelevant
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you emphasise what really matters
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Just simple enough
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Travel planneran incredibly complex
problem
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Related web sitesLorem ipsum dolor sit amet »
More mapsStreet map »RAA Map (PDF, 132kB) »
<image>
TITLE
SUBHEADING
Home | Regions | Experiences | Events | Wine & Food | Accommodation | Transport | General information
Stunning scenery Search
Travelplanner
Wild West Theme Park
Intro text Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi commodo, ipsum sed pharetra gravida, orci magna rhoncus neque, id pulvinar odio lorem non turpis.
Suspendisse id velit vitae ligula volutpat condimentum. Aliquam erat volutpat. Sed quis velit. Nulla facilisi. Nulla libero.
Nullam sit amet enim.
Vivamus pharetra posuere sapien. Nam consectetuer. Sed aliquam, nunc eget euismod ullamcorper, lectus nunc ullamcorper orci, fermentum bibendum enim
Travellers’ tipsLorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi commodo, ipsum sed pharetra gravida, orci magna rhoncus
<image>
Wild WestThings to do
Region map Interactive map
Biggermap Show on map
<image> Royal HotelHotel
<image> Chez GerredFood & drink
<image> Marine WorldThings to do
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Booking Options
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3 Items (Delete)
View my travel planRecommendationsWhat’s this?
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Add folder
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Related web sitesLorem ipsum dolor sit amet »
More mapsStreet map »RAA Map (PDF, 132kB) »
<image>
TITLE
SUBHEADING
Home | Regions | Experiences | Events | Wine & Food | Accommodation | Transport | General information
Stunning scenery Search
Travelplanner
Wild West Theme Park
Intro text Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi commodo, ipsum sed pharetra gravida, orci magna rhoncus neque, id pulvinar odio lorem non turpis.
Suspendisse id velit vitae ligula volutpat condimentum. Aliquam erat volutpat. Sed quis velit. Nulla facilisi. Nulla libero.
Nullam sit amet enim.
Vivamus pharetra posuere sapien. Nam consectetuer. Sed aliquam, nunc eget euismod ullamcorper, lectus nunc ullamcorper orci, fermentum bibendum enim
Travellers’ tipsLorem ipsum dolor sit amet, consectetuer adipiscing elit. Morbi commodo, ipsum sed pharetra gravida, orci magna rhoncus
<image>
Wild WestThings to do
Region map Interactive map
Biggermap Show on map
<image> Royal HotelHotel
<image> Chez GerredFood & drink
<image> Marine WorldThings to do
<image> BudgetCar rental
Booking Options
email to a friend
3 Items (Delete)
View my travel planRecommendationsWhat’s this?
Unsorted (4 items)
<image>
Wild WestThings to do
1
Add folder
Welcome Jon Update profile | Sign out | Help
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Organise
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197
2 6 4 835
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What numbers did you just see?
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1 2 3 4 5 6 7 8 9
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Don’t make them wait
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Test
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GOMS KLMCard & Moran
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A process for simplicity
Eliminate waiting
Organise
Shrink, Hide, Embody
Understand the users’ context
Test
Spend time up front thinking
Spend time later checking
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The road to hell is paved with good intentions
Linear step-by-step processes - taking control of what the user does next
We’ll let the user decide
What if the user wanted to...
Instructions
Long lists
Home pages
Error messages
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A process for simplicity
Eliminate waiting
Organise
Shrink, Hide, Embody
Understand the users’ context
Test
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Perfection is achievednot when there is nothing more to add
but when there isnothing more to take away
Antoine de Saint Exupery
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No matter how cool your user interface,less would be better
Alan Cooper