giles insurance - how we leveraged the benefits of cloud computing
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Giles InsuranceCase HistoryIn association with InTechnology
Richard Corner – Group Operations Director, Giles Insurance
Richard Quine – Product Director, InTechnology
16th September 2010
How we leveraged the benefits of Cloud Computing and changed the way we do business
About InTechnology
About Giles
Turnover – £75million
Customers – 60,000
Insurance value – £300million
Ranked – Top 10 independent brokers
About Giles
1967 – 1 site – 1 person
2004 – 15 sites – 370 people
2010 – 40 sites – 1000 people
1986 – 2 sites – 20 people
We are here to sell insurance…
everything we do, musthave that primary goal!
The GilesModel
Fibre OfficeVOIP
DataPrint/Scan
DSL Office
VOIP
VOIP
VOIP
Print/Scan
Data
Motivators
We need a cost effective infrastructure and systems model
A simple model that can grow with the business withoutincurring massive cost and complexity
Provide us with a simple migration path for acquisitionthat can used over and over again
It has to be robust and secure
And remove the maintenance headache of servicingmultiple locations
Our business needsto be agile…
so does our technology!
Challenges
Altering staff workspace
Long term commitment with a supplier
Cost efficiency
Exit strategy
Results
Massive reduction in cost
The ability to move far more rapidly to meet business demands
Results
No need to run our own data centre
Internal resource is kept to a minimum – no needfor specialist
Simplified maintenance model
But…
we have access to a hugepool of highly skilledIT resource… on demand
Has it transformed our business?
What’s nextContinue to roll out VoIP
Roll out managed archive service
Further virtualisation of the estate
Extend the software range
Embrace social networking and collaborative tools
Continue to look for further opportunitiesto reduce cost
Leverage smart devices
What’s next
Imagine a world where technology can be purchasedlike gas or electricity, turned on and off like a tap.
Each month your itemised bill arrives showing the services you have used. You can choose to add moreservices as and when the business demands itby simply calling your provider.
Thank you.Any questions?