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AGE VERIFIED

When it’s a question of age, Royal Mail delivers reassurance

Get set for growth

Alcohol is forecast to be the fastest growing food & grocery sector up to 2024†

Detach here

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Full Name Job Title

Company Name Address Line 1 Address Line 2 Address Line 3 Address Line 4

TOWN POSTCODE

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From artisan gin to vape refills…

Tick off Age Verification on delivery

* IMRG Press release May 2020 (growth period defined as January-May 2020).** E-Cigarettes Insight Report. Salience, Feb 2020.

† Pre-Covid-19 forecast. Global Data UK: Food & Grocery 2019-2024.

Beer, wine & spirits is forecast to be the second-strongest growth category online in 2020.* Vaping is also on the rise, with an expected market increase of 20% in 2020.**

Shoppers purchasing these goods want convenience, with flexible Tracked or Guaranteed next day delivery. Whether you’re selling alcohol, tobacco or e-cigarettes online, we offer a variety of ways to meet customer demand and build loyalty.

Royal MailPO Box 33Ross-on-WyeHR9 9WA

Business Reply Plus Licence NumberRLRL-EBYG-XAUG

We'll protect your reputation with our Age Verification service

RM

0723

9-N

AM

100% natural flavour

AGE VERIFIED

Tracked and Guaranteed delivery

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We’ll ensure it arrives in safe hands

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Full Name Job Title Company Name Address Line 1 Address Line 2 Address Line 3 Address Line 4 TOWN POSTCODE

81%of online shoppers want delivery updates††

Amend details alongside if incorrect

1. Complete your name:†

2. Complete your business name:†

3. Complete your telephone number (work):†

4. Complete your email address (work):†

∆ We deliver throughout the UK but there are restrictions to delivery guarantees in some areas. Please see appendix A: Delivery Speeds at royalmail.com/parcels-user-guide for full details.

Tick off Age Verification with the following services…

• Royal Mail Tracked 24® and Royal Mail Tracked 48®

• Royal Mail Special Delivery Guaranteed® by 9am or by 1pmNeed to be certain shoppers

are 18 or over? Dear <Name>

We'll help you meet legislation for items with a minimum age requirement and ensure they are only delivered to customers who are 18 or over, with our Age Verification service.*

A quick, friendly ID check and signature makes compliant, secure delivery a certainty with our Royal Mail Tracked® and Royal Mail Special Delivery Guaranteed® services. And if your item can’t be delivered, or the recipient is under-age, it will be returned safely back to you.

Let us help to protect your business and boost sales with responsible delivery from the UK's most trusted delivery provider for online shoppers.**

Yours sincerely

Grow your business and protect your reputation with Age Verification for a small additional charge.

Whether our vetted staff provide this service on your customer’s doorstep or at a Local Collect® pick-up point, it’s proof shoppers who click ‘buy now’ on restricted items† are aged 18 or over. Safeguarding against under-age sales reflects well on your business and prevents penalties.

* Royal Mail Age Verification Service Terms & Conditions can be found at royalmail.com/age-terms** Delivery Matters UK, 2020. Independently conducted by Trinity McQueen.

† We can carry alcohol, tobacco, e-cigarettes and vapes. Make sure we can deliver your items by checking our restrictions and prohibitions at royalmail.com/restricted

†† Delivery Matters UK, 2020, independently conducted by Trinity McQueen.

Keep customers in the know on the go with Tracked parcel notifications, ideal for e-liquid refills or crates of craft beer. If vintage champagne is needed next day for an important celebration, Royal Mail Special Delivery Guaranteed® will ensure it’s there in time to get the party started.

Royal Mail Tracked® includes:

• Notifications the day before and morning of delivery to increase first-time delivery success

• Inflight delivery options to switch to a nominated neighbour or safe place

• An estimated delivery window from 2 hours

• Up to £100 inclusive compensation.

Royal Mail Special Delivery Guaranteed® includes:

• Next day timed delivery by 9am or by 1pm. Perfect for a last-minute birthday bottle of vintage bubbly

• Money-back guarantee∆

• Up to £750 inclusive compensation.

To find out more return the reply card, call 0800 177 7239

or visit royalmail.com/ deliverover18

To find out how we can help your business, return the reply card, call 0800 177 7239†† or visit royalmail.com/deliverover18

Nick Landon Chief Commercial Officer, Royal Mail

† Mandatory fields.

Royal Mail Group would like to keep in touch with you about our products, services and offers that might interest you unless you have indicated an objection to receiving such communication by ticking the relevant box(es) below:

Post Telephone Email Text Customer reference number: <contactcode>

We may, on occasion, still need to send you important service messages. Royal Mail Group takes your privacy and security very seriously. For more details please read our Privacy Notice at royalmail.com/privacy-notice

†† We’re open Monday to Friday, 9am-5.30pm. Calls may be recorded and monitored for training and compliance purposes.

Royal Mail and the cruciform are trade marks of Royal Mail Group Limited. © Royal Mail Group Limited 2020. All rights reserved. Royal Mail Group Limited, registered in England and Wales, number 4138203, registered office: 100 Victoria Embankment, London, EC4Y 0HQ.