GIP Monthly Meeting June 2014

How are you doing??

Agenda Backwards Planning and Using

OD for 14.15

A surprise from us!

Matching Behavior for

Summer Peak

MoS Update

Talent Capacity Updates

19% Growth in matching since maY 1

Entity TN Ma Growth

GREECE 113COLOMBIA 40BELGIUM 24CZECH REPUBLIC 18THE NETHERLANDS 12PANAMA 12MALAYSIA 11POLAND 10ITALY 7JAPAN 6

iGIp growth in Q2 Entity EP Ma

GrowthUKRAINE 54INDIA 13POLAND 12TUNISIA 12ARGENTINA 12SERBIA 12TURKEY 12MALAYSIA 11LUXEMBOURG 10SPAIN 9

oGIp growth in Q2

Indicator Last 90 days (completed)NPS 44 (38)RR 42% (30%)

% Promoters 59% (58%)Cases Open/Total Cases 51/83

Promoters Detractors

Communication by the Host LC (4%) Support by the host entity during the experience (8%)

Objectives of the Program (4%) Integration into the local chapter (5%)

The Selection Interview (4%) Accommodation (5%)

Net Promoter Score

Matching Behavior

Matching Behavior Rules

The #1 issue in matching is response time of EP

and TN Managers

Respond to all matching

communication within 48

hours

Have the matching

process with specific dates

completely planned Hold LCs

accountable for bad

matching behavior

OD for program planning

Any elects in the house??

We are growing our programs, but beyond that we are growing our entity

What is the OD

perspective of my entity?

What is the focus program?

What are the growth

rates of the

programs?

Which LCs are

growing in which

program?

Are all LCs focused growing

massively in max 1 program?

Is your program a focus program?

Grow more than 30%

Is your program NOT a focus program?

Grow less than 30%

OD for your program

Be aware of the focus LCs

of your program

Check how much they

need to grow for you to

achieve your national goal

Planning Input for MCVP Elects http://www.myaiesec.net/content/viewfile.do?contentid=10305850

Backwards planning for strategy planning

Session Objectives

Where you are: Current

State

Your ambition: Goals

With who you

are going

How to get

there?

How do you know where you are??

1. Assess the program current state

Past performance RMR &

SPs

SWOT analysis of program

Assess key strategies

1314

Past performance RMR &

SPs

You need to take a look at the backwards plan of your current state

See which KPI’s you want to move

Then make a backwards plan based on you realisation MoS

Let’s look at

the exchange

flow

# of Members in iGIP

# of Sales Meetings, or Sign-Ups

# of Customers

# of Raises

# of Matches

# of Realizations

iGIP

5,2805,44910,952

3,653~25,000

~8,000

3 Meet-ings/

Member

10 meet-ings/RA

3 TNs RA/Cus-tomer

50% MA Rate

97% RE Rate

# of Members in iGIP

# of Sales Meetings, or Sign-Ups

# of Customers

# of Raises

# of Matches

# of Realizations

5,2805,44910,952

3,653~25,000

~8,000

3 Meet-ings/

Member

10 meet-ings/RA

4 TNs RA/Cus-tomer

50% MA Rate

97% RE Rate

CLO meant to increase raises and contract size Global Planning meant to increase # of members, raises, and

matching rate Focus on Teaching and Marketing meant to decrease

meetings/RA and increase matching rate What number (or combination of numbers) do you think we can

change the fastest and the most?

# of Members in iGIP

# of Leads/sign ups

# of Raises

# of Matches

# of Realizations

5,2805,44914,272

100.000

~25,000

?? Mem-bers

/leads?

?? leads/RA

50% MA Rate

97% RE Rate

Marketing & oGIP synergy meant to increase ra, lead/ra, and quality of ra

GIP partnerships tried to increase ma with partners, ma rate, decrease ma time

Global Planning meant to increase # of members, raises, and matching rate

Focus on Teaching and Marketing meant to increase lead/ra, increase # ra and increase matching rate

THE TMP TLP NPS Survey is here!

Why the survey, How to do analysis and what is the connection of the NPS

Survey to the Team Minimums

Link to the survey explanation and how to do analysis – http://www.myaiesec.net/content/viewfile.do?contentid=10306268

Why do I as GIP responsible need to know this?

• MCVP GIP- Understand the member experience in your function- NPS Responses can be filtered by function- Come up with the right action steps with TM- Member Retention and Up-scaling- Connection of TMP/TLP NPS participants to growth and

quality

Why should I use the TMP TLP MyAIESEC.net changes?