give your website rock star status in 2016

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1 © 2014 Deluxe Enterprise Operations, LLC All rights reserved. Brant Schmitz Director, Email & Marketing Automation Deluxe Give Your Website Rock Star Status

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Page 1: Give Your Website Rock Star Status in 2016

1© 2014 Deluxe Enterprise Operations, LLC All rights reserved.

Brant SchmitzDirector, Email & Marketing AutomationDeluxe

Give Your Website Rock Star Status

Page 2: Give Your Website Rock Star Status in 2016

2© 2014 Deluxe Enterprise Operations, LLC All rights reserved.

DELUXE & VERTICALRESPONSE: THE PERFECT MATCH VR acquired by Deluxe Corporation in July 2013 Joined Small Business-focused portfolio Marketing professionals based in San Francisco

and Shoreview, MN offices Webinars target small business owners and

nonprofits Popular topics include websites, logos & branding,

social media and more!

Page 3: Give Your Website Rock Star Status in 2016

3© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 3

AGENDA

Do you need a website? Laying your foundation Fundamentals of a website that

rocks! The Case for DIY The Case for DIFM Getting traffic to your new website

It’s not too late for a website revolution resolution!

Page 4: Give Your Website Rock Star Status in 2016

4© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 4

DO I REALLY NEED TO WORRY ABOUT A WEBSITE??

If they can’t find you online, chances are they’ll find the competition.

Short answer? Yes, especially when you consider:

80% of users have used the Internet to make a purchase

81% of users research online before purchasing

© 2014 Deluxe Enterprise Operations, Inc. All rights reserved.

Page 5: Give Your Website Rock Star Status in 2016

5© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 5

CONSIDER THIS. . .

“When looking for information to make a purchasing decision, 89.3% of consumers go directly to a company’s website.”

AllFacebook.com, 2012

Page 6: Give Your Website Rock Star Status in 2016

6© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 6

20% of local searches return the wrong information

6% of listings change each month (location, hours, directions, etc.)

50% of local searches are now mobile. Can your customers find you when they’re on the go?

CONSIDER THIS. . .

Page 7: Give Your Website Rock Star Status in 2016

7© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 7

LAYING YOUR FOUNDATION FOR A WEBSITE THAT ROCKS!

Page 8: Give Your Website Rock Star Status in 2016

8© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 8

What are your Objectives?

Who is your Target Audience?

What is your Content Plan?

What should it look like and how should it function?

Bells and Whistles?

How will you determine success?

What should your budget be?

LAYING YOUR FOUNDATION FOR A WEBSITE THAT ROCKS!

Page 9: Give Your Website Rock Star Status in 2016

9© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 9

12 FUNDAMENTALS OF A WEBSITE THAT ROCKS!

Page 10: Give Your Website Rock Star Status in 2016

10© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 10

1. KNOW YOUR TARGET AUDIENCE

Tailored content performs better

Page 11: Give Your Website Rock Star Status in 2016

11© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 11

2. MULTIPLE POINTS OF CONTACT

Don’t keep your customers guessing

Page 12: Give Your Website Rock Star Status in 2016

12© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 12

3. CONSISTENT VISUAL BRANDING

Gives you a professional and legitimate appearance

Page 13: Give Your Website Rock Star Status in 2016

13© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 13

4. MAKE PAGES EASY TO SCAN

We are creatures of habit. We read a certain way.

Page 14: Give Your Website Rock Star Status in 2016

14© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 14

5. MAKE SITE EASY TO NAVIGATE

Not finding what they are looking for drives customers away

Page 15: Give Your Website Rock Star Status in 2016

15© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 15

6. KEEP IMPORTANT INFO ABOVE THE FOLD

Can’t count on consumers to scroll

Summary of services or products

Examples of product or service

Business Name & Logo

Call to Action

Reinforce credibility and “why buy” or “why choose” us

What you do or offer

Navigation with clear headings

Special Offers

Page 16: Give Your Website Rock Star Status in 2016

16© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 16

7. HAVE CLEAR CALLS TO ACTIONDon’t make customers guess: Tell them what

you want them to do!

Page 17: Give Your Website Rock Star Status in 2016

17© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 17

8. ENSURE YOUR SITE LOADS QUICKLY

Customers are impatient — they won’t wait forever

Loading...

Page 18: Give Your Website Rock Star Status in 2016

18© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 18

9. DEVELOP CONTENT THAT BUILDS CREDIBILITY AND TRUST

Customers seek assurances — especially online

Page 19: Give Your Website Rock Star Status in 2016

19© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 19

10. INCLUDE SOCIAL MEDIA SHARING

Increases your authority, builds community

Page 20: Give Your Website Rock Star Status in 2016

20© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 20

11. OPTIMIZE TITLE AND DESCRIPTION TAGS TO IMPROVE SEARCH

Where you appear in search results has a direct correlation to sales

Title Tag: Descriptive, keyword-rich, specific – key contributor to rank

Meta Description: Keyword rich, explains what website is about

Meta Keywords: Match to search terms

Robot Tags: Control how site is crawled

Title Tag

Title Tag

Title Tag

Meta Description

Meta Description

Meta Keywords

Page 21: Give Your Website Rock Star Status in 2016

21© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 21

12. GOOD BALANCE OF TEXT AND IMAGES WITH TAGGING

Remember, images are searchable and crawlable too

H1 Tag

H2 Tag

Page 22: Give Your Website Rock Star Status in 2016

22© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 22

SO. . . DIY OR DIFM?

Skill Set Resources Maintenance Budget

It’s not too late for a website revolution resolution!

Page 23: Give Your Website Rock Star Status in 2016

23© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 23

BUILDING YOUR WEBSITE – DIY?

Wix SquareSpace Weebly Deluxe

It’s not too late for a website revolution resolution!

Page 24: Give Your Website Rock Star Status in 2016

24© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 24

DIY – I’M ALL IN!!

Minimal Technical Skills Easy to use Templates Drag and Drop Design Your Time, Your Budget

It’s not too late for a website revolution resolution!

Page 25: Give Your Website Rock Star Status in 2016

25© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 25

DIY – HELP!!

Less Flexibility in Design Unprofessional Results Maintenance and 3rd Party Apps Out Of Hand, Out Of Time. . .

It’s not too late for a website revolution resolution!

Page 26: Give Your Website Rock Star Status in 2016

26© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 26

BUILDING YOUR WEBSITE – DIY?

Deluxe Marketing Suite Website + Email + Social mktgsuite.deluxe.com

It’s not too late for a website revolution resolution!

FREE!

Page 27: Give Your Website Rock Star Status in 2016

27© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 27

SO. . . DIY OR DIFM?

Skill Set Resources Maintenance Budget

It’s not too late for a website revolution resolution!

Page 28: Give Your Website Rock Star Status in 2016

28© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 28

BUILDING YOUR WEBSITE – DIFM?

GoDaddy Ad Agencies Your Cousin’s Co-worker’s

Nephew’s Girlfriend Deluxe

It’s not too late for a website revolution resolution!

Page 29: Give Your Website Rock Star Status in 2016

29© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 29

DIFM – I’M ALL IN!!

Rely on Experts More Customization Options Stand Out From The Crowd You Don’t Know What You

Don’t Know. . .

It’s not too late for a website revolution resolution!

Page 30: Give Your Website Rock Star Status in 2016

30© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 30

DIFM – HELP!!

Customer’s Always Right. Right?

Reputable and Professional? Add-ons Add Up Where’s my control?

It’s not too late for a website revolution resolution!

Page 31: Give Your Website Rock Star Status in 2016

31© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 31

BUILDING YOUR WEBSITE – DIFM?

Deluxe Website Design Website + Logo + Email ww.deluxe.com/websites

It’s not too late for a website revolution resolution!

Page 32: Give Your Website Rock Star Status in 2016

32© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 32

3 STEPS TO GETTING YOUR WEBSITE FOUND

Page 33: Give Your Website Rock Star Status in 2016

33© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 33

1. MOBILE SITE IS A MUST!130 million+ smartphone users will search for

local products and service providers this year

Page 34: Give Your Website Rock Star Status in 2016

34© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 34

2. CLAIM YOUR BUSINESS LISTING ON GOOGLE

People search with Google — this is how they will find you

Page 35: Give Your Website Rock Star Status in 2016

35© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 35

YOUR GOOGLE LISTING

Page 36: Give Your Website Rock Star Status in 2016

36© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 36

3. GET LISTED IN ONLINE DIRECTORIES

Directories are the Yellow Pages of the Internet

Page 37: Give Your Website Rock Star Status in 2016

37© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 37

KNOW YOUR BASELINE. . .

www.deluxe.com

Page 38: Give Your Website Rock Star Status in 2016

38© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 38

KNOW YOUR BASELINE. . .

Page 39: Give Your Website Rock Star Status in 2016

39© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 39

ARE YOU BEING FOUND ON DIRECTORIES? Using the Deluxe online presence scan This Goodfella’s Pizzeria can get an

instantaneous analysis Including links directly to each

Goodfella’s Pizzeria

Page 40: Give Your Website Rock Star Status in 2016

40© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 40

CONFUSION Each error can cost you

rankings It’s not good enough to

be “close” in this game Missing online

presence is a lost opportunity

This is an ongoing problem that requires constant attention

Page 41: Give Your Website Rock Star Status in 2016

41© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 41

DIGITAL MARKETING = MULTIPLE TOOLS WORKING IN UNISON

PUBLIC RELATIONS

SOCIAL MEDIASEARCHMARKETING

EMAILMARKETING

DIRECTORYLISTINGS

BLOGGING/CONTENT

WEBSITE

Page 42: Give Your Website Rock Star Status in 2016

42© 2014 Deluxe Enterprise Operations, LLC All rights reserved.

Brant SchmitzDirector, Email & Marketing AutomationDeluxe

THANK YOU!

Website Hosting & Design

Search Engine Marketing

Email Marketing Social Media Marketing

WWW.DELUXE.COM

Page 43: Give Your Website Rock Star Status in 2016

43© 2014 Deluxe Enterprise Operations, LLC All rights reserved. 43

Upcoming Webinars• Jan 20 – Attract More Customers

with the Four C’s of Marketing

• Jan 26 – Subject Line Savvy

• Jan 28 – Social Media Marketing for Your Small Business

• Feb 3 – Creating a Successful Email