glasgow life programme presentation
DESCRIPTION
TRANSCRIPT
Background?
• NHS Greater Glasgow Cancer Plan 2005 - 2010
• Partnership with Macmillan for pilot
• Easterhouse (high cancer incidence and risk factors)
• Macmillan Funded pilot in partnership with NHS
What is Macmillan @ Glasgow Libraries?
Information
•Printed, online, signposting
Emotional Support
•A place to meet others in a similar situation & time to talk about
the impact of cancer
Referring/signposting to partner agencies
•Benefits advice, Counselling, Complementary therapies, Physical
Activity (CANmove), Macmillan Support Line
Chi Gung
•Gentle movement and meditation classes
A ‘one stop shop’ for information and support on the
non-clinical aspects of living with and beyond cancer
Why Libraries?
• Network of venues
• Much more than just books
• Library staff are information
professionals
• Existing infrastructure
• Trusted by communities
• Sustainability
A Strategic Partnership
• Glasgow Life
– Host Organisation
– Management and governance
– Venues
• Macmillan Cancer Support
– Funding provider
– Expertise and support
Glasgow City Roll-out
• 35 venues across the city
• Tiered approach to level of service
– 5 purpose built facilities, providing drop in services,
on site services such as benefits advice, counselling,
complementary therapies
– 21 drop in spaces in community libraries and leisure
facilities
– 9 Information points
• Roll out completed by end of 2014
Operational
In development
Capital builds
Information Point
Drumchapel
Easterhouse
Royston
Springburn
Dennistoun
Castlemilk
Langside
Pollok
Cardonald
Gorbals
Partick
Hillhead
Scotstoun
Mitchell
GoMA
Bridgeton
Baillieston Shettleston
Riddrie
Elderpark
Maryhill
Pollokshields
Woodside
The story so far
• 19 services
• 2769 attendances, 1297 individuals
• 5500 information leaflets
• 550 attendances at chi gung
• 185 complementary therapy sessions
• 98 counselling sessions
• 4131 volunteer hours donated
• Partnership forum
Sustainability • Transformational change for libraries
• Glasgow Libraries committed to integrate
service into Libraries core business
• Volunteering Programme
• Programme evaluation • Significant investment in staff training and
support
• Potential to extend to other long term conditions
• Welfare Reform & Physical Activity Programmes
Volunteering
• Volunteer-led services
• Target of 300 volunteers
over 3 years
• Robust recruitment &
selection process
• Flexible menu of volunteer
roles
Volunteer roles
• Cancer Information and Support Volunteer
• Volunteer Chi Gung instructor
• Local Researcher
• Volunteer photographer
• Office Volunteer
• Volunteer speaker
• Representation on sub-groups
• Events Volunteer
• Volunteer community ambassador
Volunteering Highlights • 140+ volunteers in year 1
• Ownership of services by
volunteers and service users
(co-production)
• Working towards University
Accredited training for Volunteers
• Diverse volunteer population
– Language Register (13 languages)
“Volunteering with Macmillan @ Glasgow Libraries is really
rewarding. Each day is different and you are dealing with a
wide range of issues from emotional to financial.
I really look forward to going to my weekly slot at
Dennistoun Library. I have also helped with fundraising
and it was fun helping at Marks and Spencer for
Macmillan’s World's Biggest Coffee Morning.
Volunteering here is a wonderful experience.”
Joy, Macmillan @ Dennistoun Library
Thank You
Craig Menzies
Macmillan Service Delivery Manager
0141 287 2906
www.glasgowlife.org.uk/macmillan
@MacmillanGL