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    GlaxoSmithKline

    August 6, 2008

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    GlaxoSmithKline (GSK) is involved with the development, discovery, creation and

    manufacturing of pharmaceutical and consumer health care products (finance.yahoo.com, 2008).

    The company was founded in 1935 and is located in Brentfort, the United Kingdom, where it has

    recently appointed Andrew Witty Chief Executive Officer of the company. GSK focuses much

    of its resources on prescription drugs as well as vaccines and over-the-counter medications. The

    company uses these products to treat conditions within the central nervous system, respiratory

    system, cardiovascular system, and anti-viral and anti-bacterial ailments. GSK also produces

    products within the consumer healthcare segment, such as Aquafresh and Sensodyne toothpastes

    and mouthwashes (finance.yahoo.com, 2008). The company has a strong presence in the

    United States, Europe, Asia, the Middle East and Africa.

    Self Appraisal

    GSK is a very geographically diverse company, having a strong presence domestically

    and internationally. The company does not solely focus on pharmaceuticals like several of its

    competitors; it has a diverse product line that hedges possible losses from drugs that may not

    receive FDA and European approval. GSK has taken a heavy stance on developing new drugs,

    with 39 of its 157 projects in clinical development being dedicated to new drugs. 34 of these

    projects are in late station development, close to gaining approval from regulatory boards (GSK

    Annual Report, 2007). In 2007, GSK received ten product approvals, including new products to

    treat breast cancer, allergic rhinitis, and skin infections.

    According to a January 2008 article in BusinessWeek, GlaxoSmithKline received

    European Union (EU) approval to launch its HPV vaccine Cervarix. This potential blockbuster

    has yet to receive FDA approval. The company is expected to launch four central nervous

    system drugs, two of which are anticipating $1 billion in revenues within five years

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    (BusinessWeek, 2008). Another four drugs are expected to hit the market within 2 years, but

    will not see as significant revenues. Unfortunately, GSK was set back by the FDA for safety

    concerns over its diabetes drugAvandia. This product had been a large success for the company,

    with sales achievements over 368 million (BusinessWeek, 2008).

    GSK saw an increase in sales from its best-selling asthma drugAdvair, which rose to

    3.5 billion (BusinessWeek, 2008). Officials are worried that sales are slowing though, due to

    the increasing pressure from generics which will soon hit the market. With the companys

    diverse portfolio of pharmaceutical and OTC products, losses from generics will be mitigated.

    During the past several years, GSK has become known as a social activist, improving

    access to products within the developing world. In 2000, the company was suing the South

    African government for voiding patents in the country. President Nelson Mandela felt that GSK

    was not giving patients access to HIV treatments (BusinessWeek, 2007). Since then, GSK has

    maintained a socially responsible image by providing drugs for AIDS and malaria patients. The

    company provides these treatments at not-for-profit prices. Selling the drug at cost has enhanced

    the image of the company, creating significant value among consumers. GSK sells its products

    at cost in over 80 different countries, giving preferential prices to some of the poorest nations.

    This work has given the company several advantages over its competitors. GSK has been able to

    draw top scientists, while boosting its image among world leaders. As of 2007, the company has

    14 different partnerships with the World Health Organization and nongovernmental groups

    (BusinessWeek, 2007). These partnerships have provided GSK with an opportunity to test its

    HIV vaccines will more lenient oversight.

    GlaxoSmithKline has continued to reduce costs within its organization by reducing total

    healthcare costs and expenditures (GSK Annual Report, 2007). In October 2007, GSK cut 1.5

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    billion in costs by reducing jobs and closing manufacturing facilities. The company expects to

    increase savings to 700 million year by 2010. The pharmaceutical giant is working to become

    more efficient by outsourcing jobs to nations with lower labor costs. This efficiency will allow

    the company to continue its expenditures in research and development. GSK uses Centres of

    Excellence for Drug Discovery (CEDD) to target disease areas. The company uses this approach

    to utilize small research and development teams to increase productivity. Two CEDDs were

    opened in 2007 to treat Immuno-inflammation and infectious diseases, which are currently

    headed by world-class scientists. By utilizing the knowledge of these scientists, GSK has

    developed value that cannot be replicated by other rivals (GSK Annual Report, 2007).

    The company continues to remain profitable by utilizing partnerships with universities

    and other companies. GSK opened a new clinical imaging center at Hammersmith Hospital in

    London, allowing the company to continue its research on cancer, stroke and neurological

    diseases. A facility was also recently opened in China in order to take advance of advancing

    sciences within the region. GSK currently has nine external product collaborations with

    companies such as: Anacor Pharmaceuticals and Oncomed Pharmaceuticals

    (yahoo.finance.com). By creating these partnerships, GSK has been able to share the costs of

    research and development, while utilizing the strengths other sources can provide the company to

    succeed. These companies provide GSK with new technologies which allow the company to

    further innovate its products to set itself apart from its competitors. Partnerships have also

    provided the company with a broad group of scientists to diversify thinking and knowledge

    (GSK Annual Report, 2007).

    During 2007, GSK reported revenues of 22.7 billion, a decrease of 2% from the prior

    year. Pharmaceuticals accounted for 85% of total sales; however, pharmaceutical sales

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    decreased 4% from 2006. Consumer healthcare products continued to growth, with revenues

    increasing 11% from 2006. The decrease in sales could be from the legal issues surrounding

    Avandia, which saw a reduction of 22% in sales. GSKs top selling pharmaceuticals include:

    Advair,Avandia,Lamictal, and Valtrex. The four products accounted for more than 6.7 billion

    in sales. The companys growth drivers,Arixtra, Avodart, Boniva andRequip accounted for

    sales of 892 million, a 47% growth from 2006 (GSK Annual Report, 2007). GSK was able to

    reduce research and development costs by 4%, but still saw a decrease in operating profit of 3%.

    GSK currently holds 7.6% of the market share, making it one of the top ten largest drug

    manufacturers in the world.

    Strategic Problems

    GlaxoSmithKline is facing several problems in the next several years. Several of the

    companys patents will be expiring in 2008, and with growing generic brand competition, the

    company expects possible declines during 2008. GSK can alleviate their future situation by

    focusing on their vaccines. The company saw in increase in sales from their vaccine products of

    20%. Vaccination products produced the second-highest revenues for the company, accounting

    for almost 2 billion in sales. In order for the company to fund the research for vaccinations, the

    company would need to develop more collaborative ventures with academic facilities and other

    companies. GSK would require heavier amounts of funding, due to the complexities of

    manufacturing vaccines. Regulations would be more stringent due to the biological nature of the

    product, with health authorities possibly asking for another control to ensure high quality (GSK

    Annual Report, 2007).

    The company has encountered higher regulation standards, where regional and national

    laws govern the testing, approval and marketing of pharmaceuticals. These regulations are a

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    main factor in determining the success of GSKs products. If products do not meet regulatory

    standards, then the patents for these products will be denied. Many of these regulations have led

    to several of GSKs potential blockbuster drugs to be removed from FDA consideration. Though

    the company does not need a presence in every nation, GSK needs to meet the demands within

    the United States to remain competitive. The FDA Amendments Act mandates rigorous safety

    reviews from the approval to post-marketing stages. The act also provides the FDA with tools to

    require a sponsor for post-marketing studies (GSK Annual Report, 2007). GSK has an

    opportunity to invest more capital in research facilities in Europe, as the European Union works

    to decrease over-regulation within the pharmaceutical industry. The company may be able to

    take advance of the loosening regulations, thus preventing the company from setting up costly

    facilities thousands of miles away.

    As consumers become more health and price conscious, GSK will need to find a way to

    make products more attractive to buy. In the United States, generic brands are becoming a

    growing industry. The current state of the economy and the rising healthcare costs have left

    Americans pushed to find pharmaceuticals at lower prices. In other nations, governments have

    strong influences on prices to consumers, which will determine the cost of supply

    pharmaceuticals. GSK continues to collaborate with academics and other companies to reduce

    prices for its customers.

    The company should shift its focus to the United States and Asia, where the population

    has been seeing a large increase in senior citizens. Many seniors will be in need of cancer

    treatments, as well as other ailments that affect their livelihood. GSK has an opportunity to

    market its products to seniors, who may be willing to pay more increase their lifespan. As the

    Presidential election nears, healthcare has become one of the leading national issues. If the

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    United States adopts a universal healthcare system, the market will expand with more patients

    having access to medications. GSK can take advantage of this by increasing its marketing of its

    cardiovascular drugs. The Medicare system will pay for the majority of prescription costs,

    making GSK products more attractive to consumers. An alternative marketing strategy would be

    stress the value of GSKs product, influencing consumers that what they are paying for is

    medical relief and continued independence. As GSK stresses the long-term value of its

    medication to consumers, it can inform its consumers that their contribution is allowing the

    company to increase its innovations while preventing disease and providing better treatments.

    Portfolio Analysis

    GlaxoSmithKline has an extensive portfolio of products that directed to eight main

    therapeutic areas:

    Therapeutic

    Area2007 (m) 2006 (m) % Change

    Respiratory 5,032 4,995 0.7%

    Nervous System 3,348 3,642 (8.1%)

    Anti-virals 3,028 2,827 7.1%

    Metabolic 1,514 1,875 (19.3%)Vaccines 1,993 1,692 17.8%

    Cardiovascular 1,554 1,636 (5.0%)

    Anti-bacterial 1,330 1,369 (2.8%)

    Oncology 477 1,069 (55.4%)

    Other 957 973 (1.6%)

    Total 19,233 20,078 (4.2%)

    The product portfolio for GlaxoSmithKline saw decreases in five of its eight therapeutic

    areas, most notably within the oncology medications. This line includes products for breast,

    ovarian, cervical and small cell lung cancer. Other products include treatments for leukemia,

    Hodgkins disease, and side effect from chemotherapy. Sales were led by recently approved

    Tykerb, which treats breast cancer. GSKs productZofran, which is primarily used to treat the

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    side effects of chemotherapy, provided the company a leadership position within the segment.

    Other major competitors within this segment include: Roche/Genetech, Novartis, Sanofi-Aventis

    and Bristol Myers. GSK holds a very small market position in this line of treatments, which may

    explain the small amount of sales (GSK Annual Report, 2007). Late in 2006, generics within

    this area became available, leading to the significant decrease in sales.

    GSKs position in metabolic pharmaceuticals dropped more than 19%, primarily due to

    safety issues withAvandia. Two other products within this segment include combinations of

    Avandia and other chemicals, which could decrease sales even further in 2008. GSK currently

    sellsBonviva, a treatment for osteoporosis, which is co-promoted with Roche. The companys

    major competitor in this segment is Takeda Chemical. Takeda and Eli Lilly just ended their co-

    promotion of their competing drugActos in 2007. Boniva competes with Merck and Sanofi-

    Aventis. All three companies will continue to see a decrease in sales in this segment as the

    genericFosomax has been introduced to the United States, United Kingdom, Germany and

    Canada (GSK Annual Report, 2007).

    Vaccine products significantly increased from 2006 by almost 20 percent. The company

    markets more than 30 vaccines worldwide, many of which are used to protect children and young

    adults from six diseases at a time (GSK Annual Report, 2007). Infanrix is GSKs combination

    vaccine, protecting individuals against diphtheria, tetanus, whooping cough, hepatitis B and

    polio. Infantrix is currently the only pediatric combination available in Europe. The company

    also manufactures several other vaccines which protect people from other wide-spread diseases.

    GSKs main competitors are in this segment are Sanofi Pasteur (SP), Merck, Novartis and

    Wyeth.

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    GSK has used its extensive resources to develop vaccination products into a profitable

    entity. With the companys HPV vaccine being approved for use in over 50 nations, GSK is in a

    position to excel within the market segment. The company currently has 24 projects in clinical

    develop, including seven in phase III trials (GSK Annual Report, 2007). In a market that

    struggles to find mass producers for third-world diseases and conditions, GSK has developed

    several drugs that can cure or prevent many ailments. By charging drugs at cost, the company is

    making a positive impact in developing nations. These societies can now afford to protect its

    citizens from treatable conditions that have plagued their nation for decades. Since there are still

    many developing nations, GSK has an excellent opportunity to push its vaccines into this market.

    GlaxoSmithKlines largest segments, respiratory and central nervous system disorders are

    driven by the growth ofSeretide/AdvairandPaxil. Advairis included in a very competitive

    segment which includes Merck and Pfizer. The companys asthma product does not have to

    directly compete with generics, which allows GSK to expand its market share. Within the

    central nervous system segment,Paxilmust compete with many branded drugs in the United

    States, as well as several generic brands (GSK Annual Report, 2007). This market segment is

    very saturated, making it an unfavorable place to quickly grab market share.

    The anti-viral segment has allowed GSK to grow significantly. The company is a pioneer

    in the HIV market, launching eight different drugs to expand the companies HIV portfolio. GSK

    must compete with Gilead, Bristol Myers Squibb, Abbott and Roche. Though these companies

    have their own lines of products, GSK has a significant amount of the segments market share.

    With the companys current presence in developing nations, sales within the market should

    continue to increase. GSKs anti-herpes drug Valtrex is a market leader, which compete with

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    NovartisFamvir. The company has secured marketing rights of GileadsHepsera in several

    key markets, allowing it extend its dominance within the sector.

    Strengths and Weaknesses

    GlaxoSmithKline has become widely known for its work with third-world nations. The

    company has spent more than 3 billion in research and development, much of it going to

    treatments in Africa. GSK has also found methods of cutting costs without effecting research

    and development budgets. By implementing the 1.5 billion Operational Excellence program,

    the company has been able to improve operational efficiency, while saving 700 million

    annually by 2010.

    GSK has excelled in keeping new innovations within its pipelines, especially when many

    of its patents are due to expire. With almost 160 projects in clinical development, GSK has been

    able to prepare to recoup potential losses from generics. The company has also formed several

    partnerships with other competitors, providing a broader knowledge base within the industry.

    Similarly, GSK has developed CEDDs, adapting its culture to decentralize much of its

    bureaucratic model. CEDDs allow scientists and researchers to have access to company

    technology, while breaking down facilities into research teams (GSK Annual Report, 2007). The

    goal of this culture is to get employees more actively engaged in their projects, while improving

    the quality and management of projects.

    A weakness that the company displays is that it has not brought pharmaceuticals to

    market quick enough to compete with generics. Though many drugs are currently in clinical

    trials, sales revenues declined in more than half of the companys business segments. As a

    result, sales declined 4%, including two segments that saw double-digit declines. Even as sales

    declined, GSK was unable to reduce its cost of raw materials. Cost of sales increased 6%,

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    wiping out savings from the reduction in selling and general administration costs. Competition

    is very high within the industry, and with competitors producing over-the-counter and generic

    medications, it is vital for GSK to produce timely treatments.

    Though revenues have declined since 2006, GSK has hedged many of its losses with its

    consumer healthcare business. The company diversified its business, balancing it with its

    pharmaceutical business. GSK produced a sales growth of 14%, due in large part by its

    successful launch ofalli, an OTC weight loss aid (GSK Annual Report, 2007). GSK has become

    a product that consumers switch to, bringing them to purchase many of GSKs OTC brands.

    With a presence in the OTC market, GSK can share its expertise and resources with its

    researchers in the pharmaceutical market. This extended business entity can provide GSK with a

    steady cash flow over the long-term, allowing the company to alleviate some of its losses from

    the pharmaceutical market.

    Objectives and Goals

    GlaxoSmithKline is working to have 34 of the companys key assets patented during

    2007. These products are currently in their late state development, and are expected to improve

    the companys position within the marketplace (GSK Annual Report, 2007). By working

    efficiently to successfully receive patents for its products, GSK would be able to increase its

    revenues, thus turning around the companys recent hardships. Along with their current pipeline

    of products, GSK is working to meet the needs of its customers. GSK is also looking to balance

    its business between its pharmaceuticals, vaccines, and consumer health products. As long as the

    consumer health business continues to flourish, GSK will have extensive amounts of available

    cash to take some risks in innovative products and research and development.

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    As regulators become more risk conscious, companies must be able to adapt their

    business models to evolve with new regulations. One method that GSK has approached to meet

    new standards is by working with local and national governments to ensure their products match

    respective regulations. While working with governments, GSK is planning to reduce its

    healthcare costs and lower its expenses in order to operate more efficiently (GSK Annual Report,

    2007). By adhering to government standards and improving efficiency, products will not be

    scrapped late in development, which causes the company to lose its investment in research and

    development. Another goal when reducing costs is to outsource more of the companys

    developing products to lower-cost nations. GSK will then be able to take advantage of cheaper

    labor and untapped personnel resources to reduce the cost of its products.

    GSK must decrease its prices in the United States and other nations in order to provide

    affordable products to its customers. As the Baby Boomers begin to retire, they will be relying

    on Medicare and other health benefits to pay for their pharmaceuticals. Since the healthcare

    industry has seen significant increases in prices, GSK must work to reduce its prices of its

    pharmaceuticals. If the company has to earn smaller margins on its products to influence

    customers to become brand loyal to its products, the company may generate greater success in

    the long-term.

    Within the next year, GlaxoSmithKline plans to expand its business into Brazil, Indian,

    China and Russia (BRIC). The corporation is aware of the growing populations in these nations,

    and most of its citizens can afford quality healthcare. This opens up a large market for the

    company, where its vaccines, anti-viral and cardiovascular products would strive. Many

    neglected diseases remain present in Asia, and GSK has the resources to meet these perils. Since

    the company focuses much of its efforts on unmet needs, its growing vaccination products would

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    benefit the citizens of these nations, while developing stronger relationships with the national

    governments to sell other products in the future.

    A future goal for GSK should be to continue expanding its vaccination product line to

    quell the needs of developing nations. Many diseases, including malaria and polio, have been

    eradicated in developed nation. These diseases remain in existence in third-world countries due

    to the lack of prevention and treatment. Currently, vaccine products are the fifth-highest revenue

    segment for the company. Many companies are shifting their focus away from respiratory

    products to other growing segments. The respiratory segment has become mature, and is flooded

    with many competitors and generic brands. Though the company produces a majority of its sales

    through this segment, a shift should be made to evolve with the changes in the marketplace.

    GSKs goal should be to increase its medical presence in Africa, as well as other nations that are

    in desperate need of medical attention. With GSKs cooperative programs with governments to

    provide drugs not-for-profit, a large opportunity presents itself. By forming strong relationships

    with these new nations and consumers, the company will be able to infuse other chronic

    pharmaceuticals into the marketplace.

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    Performance Based On Existing Strategy

    (In millions of Pounds) 2012 2007 Growth 2006 Growth 2005

    Revenue Pharmaceuticals 21,156 19,233 -4.2% 20,078 7.6% 18,661

    Consumer Health 4,528 3,483 10.7% 3,147 4.9% 2,999Total Revenue 25,684 22,716 -2.2% 23,225 7.2% 21,660

    Cost of Sales (6,010) (5,317) 6.1% (5,010) 5.2% (4,764)

    Selling, general, admin. (7,154) (6,954) -4.2% (7,257) 0.1% (7,250)

    R&D Pharmaceuticals (3,600) (3,219) -4.0% (3,353) 10.7% (3,030)

    Consumer Health (115) (108) 3.8% (104) -1.9% (106)

    Other operatingincome 713 475 54.7% 307 141.7% 127

    OperatingProfit 9,518 7,593 -2.8% 7,808 13.6% 6,874

    Profit before taxation 9,328 7,452 -4.4% 7,799 15.8% 6,732

    Profit after taxes 4,945 5,310 -3.4% 5,498 14.2% 4,816

    Gross Profit 76.6% 76.6% 78.4% 78.0%Gross Profit (Pharms) 71.6% 72.4% 75.0% 74.5%

    Net Profit 19.3% 23.4% 23.7% 22.2%

    Revenue/R&D 5.88$ 5.97$ 5.99$ 6.16$

    GlaxoSmithKline has had several years of increasing and decreasing revenues. When

    projecting sales five years out, a conservative approach was taken to assess what revenues would

    be. A conservative growth of 10% over the next five years was given, which would cover

    possible losses between 2008 and 2012. Assuming that the company would maintain the same

    gross profit from 2007, the gross profit for pharmaceuticals would decrease by almost 1%. The

    net profit ratio of the company would also fall 4% while following its current strategy. It is very

    difficult to gauge how some of the companys segments will fair within the next five years.

    Assuming that the companys revenues continue to increase by 6% annually within its consumer

    products, some lost revenues will be forged. The amount of money the company makes per

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    dollar spend on research and development will fall nine cents, showing a negative use of its

    investments. Though the company currently has a lot of products in its pipeline, many of its

    projects may not receive patents from the U.S. FDA. This snapshot of financial health for 2012

    makes many assumptions, and is not a fully accurate predictor for sales generated from future

    blockbuster products from GlaxoSmithKline.

    During the next five years, GSK may lose market share if it continues its current strategy.

    Should the predicted figures be correct, and the total market sales in the industry accumulate to

    $400 billion in the United States, GSK may lose market share (Datamonitor, 2005). It is vital for

    GSK to grow its market share in the United States in order to remain competitive among its

    rivals. With many of the companys patents due to expire within the next five years, GSK must

    produce more successful products that will overcome the potential losses from generic brands.

    Knowing that the sales figures above may be far from accurate, a secondary approach to

    GSKs financial future is warranted. GlaxoSmithKline has committed itself to improve its line

    of vaccine medications, as well as find another drug that will lead the company likeAvandia did.

    The company has few metabolic pharmaceuticals that can replace sales thatAvandia produced.

    With the companys continued production in anti-viral medications, sales should continue to

    increase as the company enters the BRIC countries. Anti-viral revenues grew 7% during 2006,

    and should continue to do so over the next several years. GSK has a vast and successful

    portfolio of HIV products, proving it has extensive knowledge within this segment. Anti-viral

    medications will prove to be a very successful segment for the company, becoming its second

    most profitable as sales slow within the central nervous system segment. Respiratory products

    saw a slight increase in 2007, but that trend may not continue in the future. 5 billion of the

    companys revenue is generated from this segment, the leading segment for GSK. As the

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    segment continues be flooded by generic brands other named-brand prescriptions, GSK must

    work to create more extensive value among its prescriptions to keep its price-conscious

    customers.

    Consumers within the industry are currently price-conscious, and this trend should

    continue into the next decade. GSK may struggle to keep many of its customers as it tries to

    implement its marketing strategy to create value for its products. The company plans to educate

    physicians and patients that the value of the medication should supersede its price. Medications

    that effectively treat chronic illnesses will allow people to live longer, more independent lives.

    Consumers may accept this idea, but if the healthcare system in the United States does not

    provide opportunities for people to purchase affordable medications, then consumers will turn to

    generics. Unless GSK and other major pharmaceutical companies can market value is more

    important than price, consumers will turn to generics.

    Gap Analysis

    GlaxoSmithKline is projected to be unable to reduce its cost of sales for its

    pharmaceutical products. Cost of sales is expected to increase by 700 million within five years,

    based on sales costs of 23%. This figure, however, may be overstated, due to the expectations of

    GSK to reduce expenses by 700 million by 2010. The company recently invested 1.5 billion

    into an efficiency program that should reduce expenses. With sales not growing as rapidly as

    expected, though, the company is still seeing a reduction in net profits. GSK will continue to see

    struggles within many of its product segments, investing capital in segments which have matured

    and have significant amounts of competition. These inefficient expenditures will force the

    company to continue its current pricing strategy, thus not improving the situation for its

    customers.

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    Though the company projected to expand their business in the BRIC nations, the

    company remained focused on its leading product lines. Instead of branching out and utilizing

    many of its products which have little competition, GSK continued marketing its respiratory

    products for asthma and COPD. Though the company has seen some growth, the influx of other

    substitute products will make the market extremely competitive. The segment will still be

    profitable, and may have greater success in the future due to the aging population. The rapidly

    changing age demographics in the United States may shift the companys prior objectives, thus

    leading to an increase in sales from its cardiovascular and respiratory drugs.

    A recent study by the Center for Disease Control found that AIDS patients have stopped

    taking their medications for fear of the side-effects of the drugs (Sternberg, 2008). Patients

    around the world have stopped taking their medications, at a time when new infections of the

    virus increased to more than 55,000 people between 2003 and 2006. Education of the treatments

    has not been sufficient enough, as many patients fear the side-effects more than the AIDS virus.

    This will impact projections that anti-viral medications will be successful. As patients

    discontinue treating their illness, revenues will decrease from anti-viral medications. HIV

    patients in the United States and around the world may show a decrease in demand for these

    products unless the side-effects from the drugs are minimized. In turn, these events will shift the

    focus predicted to other pharmaceutical segments.

    GSKs campaign will not be enough to influence patients that the value of the product is

    more important than the price. Many people treat pharmaceuticals like a commodity, and

    assume that all drugs will have the same effect. Price will be the key to consumers, and as GSK

    continues its current strategy, it will be unable to meet its objective. GSK will be unable to

    reduce its prices on most of its pharmaceuticals, since its cost of sales will continue to increase,

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    decreasing overall profit margins for the company. The recent downturn in the U.S. economy

    will affect many of the companys patients, including the Baby Boomers. Many of these

    individuals may have lost significant amounts within their savings, preventing them from

    focusing on the quality of their medication over the price. While many companies have reduced

    their healthcare plans and coverage, patients will be unable to afford premium medications,

    which will hurt GSK. Unless the company can reduce its prices through expenses or by

    decreasing margins, GSK will continue to lose sales to generic companies.

    Strategy Formulation

    During 2007, GlaxoSmithKline made significant changes within the company. The

    company saw the departure of its President of Pharmaceutical Operations and its Senior Vice

    President. Not only were there management changes, GSK implemented its Operational

    Excellence program in order to cut expenses. GSK has a positive outlook for 2008, with the goal

    that its 10 product approvals in 2007 will turn out to be large successes.

    When determining a successful strategy to implement, GSK must look at several

    variables, and how each will be affected by the strategy. The company needs to determine how

    must research and development will be required, as well as how the strategy will affect the end

    consumers. Currently, the company is looking to reduce its expenses, while providing cheaper

    products to its patients. If there strategy does not provide this, then it will be unsuccessful. The

    strategy will need to have an impact on the current needs of the market, as many international

    markets require certain products. The new strategy must be able to generate cash flow for the

    company, allowing it to have cash available for acquisitions and research. A final determinant is

    how competitors will react to GSKs strategy. If GSK has a strong position, then competitors

    will be unable to counter the companys strategy.

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    In order for GSK to remain a dominant leader in the pharmaceutical industry, it must take

    advantage of its business strengths. As of 2007, 26% of the companys revenues were accounted

    for by the anti-viral and vaccine segments. The segments were the only ones, besides the

    respiratory segment, to have positive growth in 2007. Within these segments, GSK is currently

    leading many of its competitors in overall sales. GSK was the pioneer company in anti-viral

    medications, developing a strong portfolio of drugs to compete against rivals and generic brands.

    The company specializes in the medications for herpes and HIV, with newly added HIV products

    that have increased sales by 465 million. Lexiva andKivexa have grown 39% and 13%,

    respectively, in sales, picking up the reduction in sales from the companys two largest sales

    producers. Kivexa has become the second most profitable drug in GSKs line, making it a

    significant threat to the rest of the market.

    The companys vaccine line has seen even stronger growth, increasing sales within the

    segment by almost 20%. GSK has a strong advantage over its many competitors in this segment,

    offering a drug Twinrix, which is the only available vaccine for hepatitis A and B. The drug can

    be used on adults and children. The other vaccines that dominate the segment includeInfanrix

    andPediarix, which protect against several diseases that have been ignored by many drug

    manufacturers. Though there are only five major competitors within this segment, GSK offers

    multiple drugs that compete against only one other drug. Vaccine sales grew significantly in all

    regions of the world, most notably a 44% grow in the United States, of the companys most

    prominent markets. European sales grew 14%, making vaccinations a strong cash-producing

    product for the company.

    Due to the limited competition within these two sectors, GSK can significantly increase

    its net sales and revenues during the coming years. Though the five competitors within the

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    vaccine segment are large corporations, GSK has effective products which can overcome

    pressures from rival drugs. The United States has a strong demand for vaccine products, as well

    as anti-viral medications. The culture within the country is to live a healthy lifestyle, which

    includes preventing illness and disease. Many of GSKs products would benefit Asia as well as

    Africa, where many diseases go untreated or have fallen off the radar of many pharmaceutical

    companies. GSKs relationship with foreign governments has made the company a strong

    partner in providing vaccines to third-world nations at the cost of the drug. Though margins are

    much smaller in Africa and Asia, the loyalty created with the government and physicians will

    lead to increased sales in other medications the company offers. Growth of sales in Africa and

    Asia climbed 10%, generating almost 4 billion. Though the market is smaller compared to

    Europe and the United States, GSK would be filling a desperate need for millions of citizens

    within these continents.

    GSK would need to utilize its Operational Excellence program, which plans to save the

    company 550 million within two years. Regulations for vaccines are much higher in the United

    States, and research and development expenses are higher. Due to the rising demand for

    vaccines from Baby Boomers, sales should offset expected increases in research. By

    implementing some of the companys savings into marketing its vaccine and anti-viral lines,

    GSK would see significant returns on investment within a short period of time. A factor that the

    company must consider is the price of these products. In the United States, anti-viral

    medications can be expensive, while vaccines typically are cheaper. Rising healthcare costs

    have pinched the spending for many consumers, which may have an effect on sales in the future.

    With the presidential elections approaching, and healthcare being a dominant issue, the United

    States may see a reform in its healthcare system. This would be extremely positive for GSK,

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    because a universal healthcare system or a reform within the system would make

    pharmaceuticals cheaper for Americans. Assuming that the economy heals during the next year,

    people will have more money available to spend on healthcare products.

    Another strategy that the company could implement would be to expand its consumer

    health products available. GSK currently hold leading global positions in all of its key consumer

    product areas. The company excels at producing OTC medicines, oral care products and

    nutritional supplements. Consumer health products increased sales in 2007 by almost 10%.

    GSK holds a dominant portfolio of products, including Nicorette gum, Breathe Right nasal strips,

    Tums, Fiber Choice, and Aquafresh toothpaste. Research and development costs are lower in

    this area, as cycle times for innovation have decreased. Consumers are demanding better value

    products that react quicker, making price not as important of a factor. GSKs products for

    smokers and antacids have gained significant recognition for their quality and effectiveness. As

    more aggressive competition arises from companies such as Johnson & Johnson, Proctor &

    Gamble, Wyeth and Colgate, GSK has expanded its product mix to compete with these

    companies. The consumer healthcare market provides the company with stable cash flow, which

    can be utilized in other growing segments of the company.

    GlaxoSmithKline could take advantage of its current strategy, where it is relying on 34 of

    its assets are in late clinical states. The release of 10 products in 2007 is expected to generate

    enough cash to keep the company profitable. Even though these products may be successful,

    GSK is predicting a low of 1 to 2% in revenues in 2008 (GSK Annual Report). The company is

    planning on its Operation Excellence program will reduce its expenses, making GSK look more

    profitable. Sales in 5 of its 8 product segments have lost revenues, two of which saw significant

    double-digit decreases. Research and development expenses are expected to remain stable, thus

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    preventing increases expenditures. The company admits, however, that many of its

    pharmaceuticals are extremely susceptible to generics and price controls. GSK could have

    significant losses if regulations change for their products, as well as possible losses from

    increased competition. Though the companys current strategy has worked well by relying on

    innovation, it may be time to switch direction.

    GlaxoSmithKline should focus on marketing its consumer healthcare products, as well as

    invest more cash in its anti-viral medications and vaccines. This combined strategy will take

    advantage of a growing segment that can produce significant cash flows. The consumer products

    will produce a growing amount of cash that will hedge against possible losses from the other two

    segments. The overwhelming demand for health products creates an opportunity for GSK to

    promote its consumer products. GSK can implement this strategy by focusing on the value of its

    products, while finding new uses by slightly modifying some of its brands. This will prevent the

    company from having to rapidly develop new products.

    By meeting prevention needs in the United States and the third-world, GSK can separate

    itself from many of its competitors by focusing on untapped markets. As the populations age in

    Asia and the United States, consumers will be looking to protect themselves from illness and

    disease, thus increasing the demand for vaccine products. With HIV and AIDS still a problem in

    developing nations as well as Europe and the United States, GSKs anti-viral treatments will fill

    a need that has yet to diminish. GSK must educate physicians and patients how to properly use

    its products to prevent some unintended side-effects. The future revenues of this combined

    strategy outweigh possible costs, making it a logical choice for the company. GlaxoSmithKline

    can revamp its focus by investing more in its growing product lines and consumer products,

    generating steadily growing cash flows for the company in the future.