“Agency Work”Industry

Global 2011

PLAYERS

1

2

1,40,000 PRIVATEEMPLOYMENTAGENCIES

8,63,000 INTERNAL STAFF

1,79,000 BRANCHESWORLDWIDE

There are ���,��� private employment agencies and ���,��� branches worldwide, with PrEAs (Private Employment Agencies) employing ���,��� internal staff (Managers, HR consultants and back office people working in branches) in ����.

The Asia/Pacific region accounts for ��% of all private employment agencies, Europe represents ��% of all PrEAs and North America accounts for ��%.

China, Japan and the USA are the top three countries in terms of number of PrEAs, accounting collectively for ��% of all agencies worldwide.

NORTHAMERICA11 %

CHINA, JAPAN& USA67 %

ASIA/PACIFIC61 % 24 EUROPE

%

[1] [2]

[1] Based on data from 39 countries [2] Based on data from 30 countries

3

Asia/Pacific accounts for ��% of total number of PrEA branches, Europe accounts for ��%, and North America accounts for ��%.Japan, USA and the UK are the top three countries by number of branches, accounting together for ��% of all branches worldwide.

Europe accounts for ��% of all internal staff in PrEAs, Asia/Pacific for ��%, and North America for ��%.

The top three countries in terms of internal staff are Japan, Brazil, and the USA, accounting together for ��% of all internal staff worldwide.

NORTHAMERICA20 %

EUROPE26 %JAPAN, USA& UK74 %51ASIA/PACIFIC

%

JAPAN, BRAZIL & USA57 %

ASIA/PACIFIC23 %EUROPE32 %

4

Revenue

[3] Based on data from 43 countries 5

The top �� PrEAs worldwide accounted for ��% of global annual sales revenues in ����.30 %The global total annual sales revenues amounted to €��� billion.

JAPAN17 %UNITED KINDGDOM11 %23 USA

%

€259 Billion

The US is the world leader with ��% of global annual sales. The Japan represents ��% of the global agency work market. The UK remains the third largest market worldwide with ��% of global total annual sales revenues.

[3]

6

Europe accounts for ��% of global total annual sales revenues, Asia/Pacific for ��% and North America for ��%.

ASIA /PACIFIC25 %

NORTHAMERICA24 %41 EUROPE

%

Agency workers in numbers

7

[4] Based on data from 42 countries 8

The total number of agency workers worldwide amounted to ��.� million in full-time equivalents in ����.

US with �.� Million has the highest number of agency workers in full-time equivalents, followed by India with �.� Million and UK with � Million.

SOUTHAMERICA

14 %NORTH

AMERICA

24 %32EUROPE

% Europe accounts for ��% of total agency workers worldwide, North America for ��%, and South America ��%.

[4]

The profile of agency workers

9

[5] Based on data from 24 countries 10

Japan and the USA have greater number of older agency workers.

��% of agency workers in Japan are over �� years of age.

��% of agency workers in USA are over �� years of age.

��% �� Age ��% of agency workers in Europe are aged less than ��.

Europe

��% �� Age

JAPAN��% ��

Age

USA

[5]

[6] Based on data from 22 countries 11

In South Africa over ��% of agency workers are under ��.

��% SOUTH AFRICA

�� Age

In Brazil ��% of agency workers are under the age of ��.

��% BRAZIL

�� Age

��% agency workers have at best finished their secondary education.

In Japan ��% of agency workers view agency work as their desired form of work.��%

[6]

12

Agency workers are employed in a wide range of sectors represented most strongly in services and manufacturing.

Most agency work jobs require low or medium skill levels.

Reference

http://www.ciett.org/index.php?id=163

http://www.ciett.org/fileadmin/templates/ciett/docs/Stats/Ciett_EC_Report_2013_Final_web.pdf

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