global dexterity - dr.andy molinsky

Download Global Dexterity - Dr.Andy Molinsky

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Global dexterity, your ability to work, live and function in different cultural environments has become an important skill set in our global world. Andy Molinsky, Brandeis professor, and author of the book "Global Dexterity" is teaching you how to develop global dexterity.

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  • 1. This is the category, etc. Andrew L. Molinsky, 2014 Global Dexterity Dr. Andy Molinsky Author of Global Dexterity (Harvard Business Press) molinsky@brandeis.edu
  • 2. Global Dexterity 2 The ability to adapt your behavior smoothly and successfully to the demands of a foreign culture, without losing yourself in the process Andrew L. Molinsky, 2014
  • 3. Easy Case of Cultural Adapta=on 3 Andrew L. Molinsky, 2014
  • 4. Easy Cases of Cultural Adapta=on 4 Andrew L. Molinsky, 2014
  • 5. Harder Cases of Cultural Adapta=on 5 Andrew L. Molinsky, 2014
  • 6. Vietnamese MBA Par=cipa=ng in Class 6 I know parQcipaQng in the US is required to get good grades but somehow deep inside I felt like I was doing something very wrong. I was trembling, sweaQng. I just could not look at the professor or my classmates in the eyes. I felt guilty. Andrew L. Molinsky, 2014
  • 7. Indian Self-Promo=ng at Networking Event 7 I feel that I am performing a sin, trying to become something that I am not, being arQcial and fake. I try to sell myself bragging about my abiliQes to a stranger and that feels so weird and selsh to me. It makes me feel like I am doing things to achieve my objecQves at all cost. Andrew L. Molinsky, 2014
  • 8. Three Challenges = Psychological Toll 8 AuthenQcity Challenge Resentment Challenge Anxiety Embarrassment Distress Guilt Anger FrustraQon Competence Challenge Psychological Toll Andrew L. Molinsky, 2014
  • 9. Paradox of Global Dexterity 9 To adapt your behavior, you need to be exible. But the disrupQve feelings you experience while trying to adapt make exibility very hard to achieve. Andrew L. Molinsky, 2014
  • 10. How to Develop Global Dexterity? 10 Andrew L. Molinsky, 2014
  • 11. The Solu=on! 11 Andrew L. Molinsky, 2014
  • 12. Four Step Plan 12 (1) Diagnose the new cultural code (2) IdenQfy your own personal challenges (3) Customize your behavior (4) Make the behavior into muscle memory Andrew L. Molinsky, 2014
  • 13. Step 1: Diagnose the Cultural Code 13 1. Directness How straighRorwardly youre expected to communicate in this par=cular situa=on 2. Enthusiasm How much posi=ve emo=on and energy youre expected to display 3. Formality How much deference and respect youre expected to demonstrate 4. Asser=veness How strongly youre expected to express your voice 5. Self-Promo=on How posi=vely youre expected to speak about your accomplishments 6. Personal Disclosure How much youre expected to reveal about yourself Andrew L. Molinsky, 2014
  • 14. Describing Achievements to Your Boss 14 Enthusiasm Rela=vely High: Its appropriate to show excitement for what you have done and accomplished. Low: American style enthusiasm is inappropriate for such a serious and formal discussion. Asser=veness Rela=vely High: You want to be seen as a go-gefer. You dont want to appear weak or Qmid. Low: American-style asserQveness is way too aggressive. Instead, you need to show deference and composure. Self-Promo=on Rela=vely High Within reason, you are expected to promote yourself. Aher all, thats the whole purpose of the discussion. Low: Speaking openly about accomplishments is taboo in most situaQons, and comes across as conceited. Andrew L. Molinsky, 2014
  • 15. Four Step Plan 15 (1) Diagnose the new cultural code (2) IdenQfy your own personal challenges (3) Customize your behavior (4) Make the behavior into muscle memory Andrew L. Molinsky, 2014
  • 16. Sandeep Learning to Network in US 16 Sandeeps Personal Comfort Zone 1 2 3 4 5 6 7 Low level Moderate level High level of self promoQon of self promoQon of self promoQon American Zone of Appropriateness 1 2 3 4 5 6 7 Low level Moderate level High level of self promoQon of self promoQon of self promoQon Andrew L. Molinsky, 2014
  • 17. Sandeep and Raj 17 SANDEEP RAJ Born Raised Family Values University Andrew L. Molinsky, 2014
  • 18. Rajs Personal Comfort Zone 18 Rajs Personal Comfort Zone 1 2 3 4 5 6 7 Low level Moderate level High level of self promoQon of self promoQon of self promoQon American Zone of Appropriateness 1 2 3 4 5 6 7 Low level Moderate level High level of self promoQon of self promoQon of self promoQon Andrew L. Molinsky, 2014
  • 19. Four Step Plan 19 (1) Diagnose the new cultural code (2) IdenQfy your own personal challenges (3) Customize your behavior (4) Make the behavior into muscle memory Andrew L. Molinsky, 2014
  • 20. How People Think You Have to Adapt 20 Andrew L. Molinsky, 2014
  • 21. The Reality of Cultural Adapta=on 21 Theres a range, and you just need to nd a place somewhere in the range. Andrew L. Molinsky, 2014
  • 22. Customizing Cultural Behavior is Like Having Your Suit Tailored 22 Andrew L. Molinsky, 2014
  • 23. Adap=ng Behavior is like being a Chef (and especially a fusion chef) 23 Andrew L. Molinsky, 2014
  • 24. Ways to Create Cultural Fusions 24 Tac=c Descrip=on Addi=on Add extra element that makes behavior easier for you, and s=ll appropriate Subs=tu=on Subs=tute one element for another without disrup=ng appropriateness Blending Create unique blend of two cultural behaviors Andrew L. Molinsky, 2014
  • 25. Cultural Fusions in the Food World 25 Cardomom Crme brle! Kimchi Burrito! Andrew L. Molinsky, 2014
  • 26. Less Successful Fusions Andrew L. Molinsky, 2014
  • 27. Create your own Cultural Fusion 27 Andrew L. Molinsky, 2014
  • 28. Four Step Plan 28 (1) Diagnose the new cultural code (2) IdenQfy your own personal challenges (3) Customize your behavior (4) Make the behavior into muscle memory Andrew L. Molinsky, 2014
  • 29. Step 4: Develop muscle memory 29 Andrew L. Molinsky, 2014
  • 30. Step 4: Develop muscle memory 30 PracQce in realisQc seings Get -- and give yourself -

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