Global Disaster Information Network

Portal to a Global Information Marketplace

Presented to:TIEMS Conference

Sophia Antipolis, Provance, France June 3-5, 2003

Albert J. Simard

KnowledgeEconomy

DiverseWorkforce

InformationExplosion

SustainableDevelopment

FiniteResources

InternationalPartnerships

GlobalizationAccelerating Change

Life-LongLearning

ComplexTechnologies

Challenges in the 21st century

Sources: US National Science Foundation (NSF, 2001), UN

CitizenEngagement

Safety & Security

OutlineOutlineKnowledge management

Sharing information

Information market

Market infrastructure

Knowledge 101

Data - What are the Facts?(observations and measurements)

Information - What do they mean?(interpretation within a context)

Knowledge - How does it work?(relations between things, cause & effect)

Wisdom - What should I do?(experience and judgment)

Knowledge Management

Data, Information, and Knowledge

Data Information

Knowledge

Numbers Tables, statistics

Equations

Letters, words Text documents

Scientific papers

Signal amplitude

Voice Expert consultation

Bits Digital documents

Digital library

Grey scale Image GIS-based maps

Knowledge Management

External Knowledge

SharingSharing

ManagementManagement

PreservationPreservation

Lost Knowledge

Knowledge Organization

UseUse

Nature

CreationCreation

Internal Knowledge

Knowledge Management

Knowledge Processes

Drivers (problems, issues, government)

Organization (mandate, resources, culture)

People (analyze, reason, decide)

Content (facts, meaning, understanding)

Systems (information processes)

Technology (computers, communication)

ValueProcess

Production Stage

Data Database Information Knowledge ApplicationSearch

Knowledge Management

Knowledge Management GoalsManaging Knowledge

Integrating Knowledge

Sharing Knowledge

Preserving Knowledge

Hierarchy

Implementation

single organization: mandate,authority, resources

similar organizations: culture, interests, context

different organizations: general, few commonalities

supports other KM goals

Knowledge Management

Linking Past, Present, & Future

Past Present Future

Capture Preserve

Share Integrate

Learn Adapt

Infrastructure Content

Processes

Knowledge Management

A Definition

Developing organizational capacity and processes to capture, preserve, share, and integrate data, information, and knowledge to support organizational goals, learning, and adaptation.

Knowledge Management

IM and KM

Information Technology (infrastructure)

Information Management (organization,

business)

Knowledge Management (products &

services)

Systems (processes)

Knowledge Management

KM Framework

Strategic Infrastructure Content KM Processes

Function National Info. SystemCFS Info. SystemManagement Info.

MonitoringCFS databasesInfo. repositoriesDecision supportReporting

Preservation Sharing Dissemination Integration SynthesisChange Culture

Project NFIS-Secure channelCFSNet - designProject tracking …

Ecosystems OnLineFireM3BN database S&T Cluster…

Inventory assets Science synopsis Access policy Communications…

Scale Dimension

Knowledge Management

OutlineOutlineKnowledge management

Sharing information

Information market

Market infrastructure

A Model

Agency 1 Information

Agency 2 Information

Internal controls

Internal controls

External controls

Attributes Technology Infrastructure

Sharing Information

Controlling Information Flow

Context - issues, social, economic, nature

Institutional - organization, national, international

Content - domain, provider, user

Technology - computers, communication,

networks

Infrastructure - interoperability, metadata,

systems

Sharing Information

BenefitsMaking information more readily available when, where, and as needed.Lowering the cost of producing, providing, and using disaster information.Leveraging the efforts of existing disaster information and relief networks.Supporting more timely and better coordinated disaster response.Creating synergy to enable the production of new kinds of information. Increasing public awareness of how to plan for and respond to disasters.

Sharing Information

Barriers Information is fragmented and hard to find

Different languages, cultures, and mandates

Lack of methods to integrate information

Information is often not formatted to be useful when and where needed

Sharing information

PrinciplesPeople

Knowledge must be volunteered; it cannot be conscriptedPeople need time to provide and search for knowledgeSharing must be recognized, rewarded, and facilitatedA champion is insufficient; a majority must participate

InfrastructureBuild a real/virtual “place” for exchanging knowledgeIT greatly increases market efficiencyDon’t force fluid knowledge into rigid structuresDon’t focus excessively on systems; also consider content

Sharing information

MechanismsTalking (real, virtual)E-mail (individuals, list servers, distribution lists)Chat rooms, forums, discussion groupsCommunities of interest, informal networksGroupware (teams, working groups)Conferences, workshops, knowledge fairsData bases, information bases, knowledge basesDigital libraries (repositories, search, retrieval)

Sharing Information

Finding the Right Information

There are some excellent Web sites

Some order is emerging,

Most sites are hard to find

We need a structure for our information

Sharing Information

Organizing Emergency Information

Pre Eventprevention, mitigation, planning, preparedness

Eventmonitoring, warning, response

Post Eventrehabilitation, reconstruction, recovery

Sharing Information

OutlineOutlineKnowledge management

Sharing information

Information market

Market Infrastructure

A Business Model:

Supply (Providers)

Demand (Users)

Providers and users connect

through an Information

Market

Information market

Attributes

Price – reciprocity, repute, altruismTrust – visible, ubiquitous, top-downSignals – position, education, informal networksInefficiencies – incomplete information, asymmetry, localnessPathologies – monopolies, artificial scarcity, trade barriers

Adapted from Davenport (1998)

Information market

Autonomous providers and users

Diversity (mandates, jurisdictions, roles)

Trust (security, privacy, control)

Legal (accountability, responsibility, liability)

Certification (inclusion, authenticity, reliability)

Quality (completeness, timeliness, accuracy)

Infrastructure (standards, networks, systems)

Information market

The Provider Face

Provider FaceAcademiaAcademia

NG

Os

NG

Os

Priv

ate

Secto

rP

rivate

Secto

r

Public SectorPublic Sector

Government disaster

organizations

Universities, colleges, institutes, schools

Disaster-related businesses

Non-Government

disaster organizations

Information market

The User Face

Public, educators, youth, seniors, media

Policy advisors, decision makers,

regulators

User Face

PublicPublic

Pra

ctitio

ners

Pra

ctitio

ners

Polic

y M

akers

Polic

y M

akers

BusinessBusiness

Businesses for innovation and marketing

Scientists, managers, professionals, specialists

Information market

Information for Business

Information market

Plant Hardiness

Zones

General Information

(climate + elevation)

Information market

Information for PractitionersFire Monitoring, Mapping, and Modeling System

Information market

Information Facilitator Enable information search and retrieval

Support global database search and access

Create value-added information products and reports

Support networking among communities of interest

Assist providers with communication and cataloging

Help users with searching, reformatting, and interpretation

Information market

OutlineOutlineKnowledge management

Sharing information

Information market

Market infrastructure

Portals:

Gateways to cyberspaceLinks to related sourcesLimited contentAdd value to contentSearch capabilityOrganize informationCustomizable interface

Content

Portal

Market infrastructure

Market infrastructure

How (technical)• Databases• Technology• Scientific knowledge

What (subjects)• Type of disaster• Function• Libraries

Where (place)•Interactive maps•Place names•Latitude & longitude

Who (directories)•Organizations•Experts•Products & Services

When (time)•Events & meetings•Schedules•Time series

Why (about)• General • GDIN• Management

Populating the Information Space

When Where

What

Market infrastructure

Scale

Market infrastructure

Prototype Cube Design

Market infrastructure

CFS Bookstore

Market infrastructure

Rotating the Cube

Market infrastructure

CFS Forest Fire Site

Market infrastructure

Route to SuccessBuy-in by both providers and users is essential

Decisions made through consensus; not direction

Project goals directly support needs of participants

Think big; start small; early deliverables.

Close linkages to related external programs.

Summary

The Way AheadEstablishment

agreements, plans, funding

Designconcepts, architecture, projects

PrototypeBuild a key component

DevelopmentIntegrate components

ImplementOperationalize, maintain

Summary