global diversity and inclusion benchmarks
TRANSCRIPT
Canadian Centre for Diversity and Inclusion
Centre canadien pour la diversité et l'inclusion
Global Diversity and Inclusion Benchmarks (GDIB).EBDN + CCDI Community of Practice Event. March 11, 2015.
Cathy Gallagher-Louisy.Director, Knowledge Services.Canadian Centre for Diversity and Inclusion.
[email protected] @CatGL @CCDItweets #CDNdiversity
Agenda.
• Welcome and Introductions.
• About the CCDI.
• GDIB Presentation.
• Activity: Benchmark Your Organization.
• Discussion: How can you move your organization forward.
• Wrap up.
About the CCDI.
The Canadian Centre for Diversity and Inclusion is a unique national charity that that promotes diversity and inclusion in places of work and places of learning.
Our mission is to help improve the overall inclusivity of the Canadian workforce, and to develop the inclusive leaders of tomorrow.
About the CCDI.
Places of Work.
• Networking & learning events in 7 Canadian cities.
• Webinars (at least 2 per month).
• Cutting edge new research
and toolkits (free).
• Consulting, Training, and
Measurement Tools.
About the CCDI.
Places of Learning.
• Promote diversity and inclusion, and reduce prejudice and bullying by providing educational programs in Canadian high schools.
• #SeeDifferent:
National campaign
to raise awareness around
Inclusion amongst
high school students.
CCDI Founding 25 Employer Partners.
CCDI Employer Partners
TorontoPolice
Service
About the GDIB.
• Developed by a panel of 79 diversity and inclusion experts from around the world.
• Intent to define the leading practices in diversity and inclusion management for organizations.
• Covers a variety of D&I frameworks.
History of the GDIB.
• Early-mid 1990’s. Bench Marks for Diversity developed by Tennessee Valley Authority with a U.S. government grant.
• 2006. First GDIB developed – to create a globally applicable benchmarking tool, not U.S. specific.
• 2011. GDIB Updated with current best practices.
• 2014. Revised GDIB released in 2014 with modifications and updates to the 2011 version.
Global Definition and Scope.
• Benchmarks apply to all organizations around the world.
• Not limited to multinational organizations that work internationally.
• Not specific to a country, culture, D&I approach, sector, industry, or size of organization.
• Applicable to private sector (for profit), public sector and non-profit organizations.
D&I Conceptual Frameworks.
• Social Justice / Social Cohesion / Fairness and Equity / Overcoming Oppression.
• Cultural Competence / Multiculturalism / Interculturalism.
• Organization Development / Strategic Diversity Management.
• Legal and Compliance.
• Social Responsibility.
A benchmark is:
• An organizational standard of performance.
• Usually stated as an end result or outcome.
Benchmarking helps people in organizations achieve high-quality results or aspirations.
How the GDIB is used.
• Assess the current state of D&I in organizations.
• Compare the current state of D&I across multiple organizations. (aka “benchmarking research”)
• Set and/or stretch standards, and agree on the desired state of diversity and inclusion in organizations.
• Determine short and long-term D&I goals.
• Measure D&I progress.
GDIB Model.
Internal External
Foundation
Bridging
13 Categories in Four Groups.
• Recruitment, Development, and Advancement
• Benefits, Work-Life, and Flexibility
• Job Design, Classification, and Compensation
• D&I Education and Training
Internal.
• Assessment, Measurement, and Research
• D&I Communications
• D&I Vision, Strategy, and Business Case
• Leadership and Accountability
• Infrastructure and Implementation
Foundation
• Community, Government Relations, and Social Responsibility
• Products and Services Development
• Marketing, Sales, Distribution, and Customer Service
• Supplier Diversity
External.
Bridging.FoundationFoundation.
The GDIB Levels.
Each Category has Benchmarks in 5 levels:
• 0% D&I work not done.
• 25% Compliance mindset.
• 50% Beginning programs.
• 75% Seeing D&I systemically / a robust approach.
• 100% Current best practices.
GDIB Foundation Categories.
Category 1. D&I Vision, Strategy, and Business Case.
• Covers the organization’s overall approach to D&I, its articulation of the value of D&I, the requirements of managing D&I, and how D&I is embedded in the organization.
Category 2. Leadership and Accountability.
• Covers the responsibilities of the organization’s leadership in shaping, guiding, leveraging, and accounting for D&I.
Category 3. Infrastructure and Implementation.
• Explores the way the organization structures or organizes its D&I function so it can effectively carry out its D&I goals.
GDIB Internal Categories.
Category 4. Recruitment, Development, and Advancement.
• Describes the creation of a culture of inclusion that enhances professional excellence and supports selection, retention, and advancement. Ensures that D&I is an important part of hiring and selection.
Category 5. Benefits, Work-Life, and Flexibility.
• Describes the way work is organized and the extent of flexible work arrangements. Gauges the benefits and services provided to employees to meet their needs and concerns.
GDIB Internal Categories.
Category 6. Job Design, Classification, and Compensation.
• Explores the way jobs are designed, classified, compensated, and assigned. Includes assessment of reward and recognition systems and how an organization is fair and equitable.
Category 7. D&I Training and Education.
• Explores D&I awareness, skill-building training and education, and the integration of such training into all training and development. Explores the extent to which performance improvement and training are provided equitably.
GDIB Bridging Categories.
Category 8. Assessment, Measurement, and Research.
• Evaluates the way D&I is measured, whether the organization does research to support D&I strategies, and the organization’s assessment processes around diversity, inclusion, and organizational culture.
Category 9. D&I Communications.
• Describes how D&I is articulated, promoted, and embedded into the organization’s internal and external communication strategy.
GDIB External Categories.
Category 10. Community, Government Relations, and Social Responsibility.
• Covers the organization’s efforts to engage and invest in its communities. This category also covers government relations and social responsibility.
Category 11. Products and Services Development.
• Gauges the organization’s recognition of the diversity of its customer base and its effectiveness in designing and delivering products and services to current and future customers.
GDIB External Categories.
Category 12. Marketing, Sales, Distribution, and Customer Service.
• Surveys the organization’s recognition of the diversity of its customer base and its sensitivity to the nuances of language, symbols, and images used in its distribution, sales, and marketing strategies, thereby attracting and satisfying prospective and current customers.
Category 13. Supplier Diversity.
• This includes the processes of selecting, contracting, and interacting with the organization’s suppliers and vendors in a manner that supports and grows D&I values and goals along the supply chain.
More info.
• For more info on the Diversity Collegium and resources around the GDIB. http://diversitycollegium.org/
• To download the 2014 GDIB Benchmarks. http://diversitycollegium.org/GDIB_2014_Standard_US_Letter_Version.pdf
Activity.
• Benchmark your organization.
Upcoming Events
• HRIA 2015 Pre-Conference Workshop. “Overcoming Diversity Fatigue” featuring Michael Bach. April 21, 2015.
Register: http://www.hriaconference.com/overcoming-diversity-fatigue-0
• Community of Practice Event. Edmonton. June 17.
• D&I The UnConference. Calgary. June 18.
• Webinars:• March 12 & 30. Understanding Hidden Bias
• April 14 & 30. Aboriginal Inclusion.
• May 7 & 26. Evaluating Foreign Credentials.
• June 4 & 16. LGBT Inclusion / Self-identification.
• July 16 & 28. Employee Resource Groups in Canada.
• August 18 & 27. Cross-cultural Recruiting.
GRAZIE
OBRIGADO
Qujannamik
Nia:wen
Canadian Centre for Diversity and Inclusion
Centre canadien pour la diversité et l'inclusion
Thank you!EBDN + CCDI Community of Practice Event. March 11, 2015.
Cathy Gallagher-Louisy.Director, Knowledge Services.Canadian Centre for Diversity and Inclusion.
[email protected] @CatGL @CCDItweets #CDNdiversity