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Global Food Manufacturer Reduces Downtime, Costs, Increases Quality with Manufacturing Intelligence Grantek Systems Integration Delivers FactoryTalk® Solution from Rockwell Automation to Provide Production Information Across 65 Plants Background Food manufacturers need to turn out a greater variety of packaged foods to satisfy a wide range of demographics. At the same time, they must address growing food safety and sustainability concerns. Producers must meet these challenges while improving the bottom line by making more product in a more sustainable and efficient manner. Challenge For one such global producer, meeting batch quality standards was further complicated by an acquisition strategy. While good for revenue, it left them responsible for food production in 65 locations across North America. Different plants had different equipment, varying manufacturing processes in place, and a wide-range of control and information solutions. Management was tasked with improving batch yields and getting production information from all locations fed into an SAP system. To properly investigate the root causes of batch loss, and make sure vested parties from the plant floor up to enterprise management had access to consistent and timely production information, the company needed a common information solution for process monitoring and reporting. FactoryTalk VantagePoint software creates a fully integrated portal environment to all levels of the food producer’s organization. Management now has access to real-time finance-driven KPIs across locations. Challenge Production data and information between multiple production processes, technologies and systems at 65 facilities wasn’t being utilized by key decision makers Lack of insight into root cause of batch loss Solutions Manufacturing Intelligence FactoryTalk VantagePoint software provides a comprehensive picture of the factors contributing to operational performance in easy to read, role-based dashboards, tapping information from FactoryTalk Historian SE, SQL servers and Microsoft SharePoint System Design and Delivery Rockwell Automation PartnerNetwork Solution Partner, Grantek, designed, configured and implemented the complete information solution Results Reduced line-stop occurrences by 50 percent • Increased transaction-completion speed from 25 minutes to less than two minutes Reduced failure resolution time by 15 hours per transaction Saved $200,000 per year on SAP admin expenses

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Page 1: Global Food Manufacturer Reduces Downtime Costs Increases ... · Global Food Manufacturer Reduces Downtime, Costs, Increases Quality with Manufacturing Intelligence Grantek Systems

Global Food Manufacturer Reduces Downtime, Costs, Increases Quality with Manufacturing Intelligence

Grantek Systems Integration Delivers FactoryTalk® Solution from Rockwell Automation to Provide Production Information Across 65 Plants

Background

Food manufacturers need to turn out a greater variety of packaged foods

to satisfy a wide range of demographics. At the same time, they must

address growing food safety and sustainability concerns. Producers must

meet these challenges while improving the bottom line by making more

product in a more sustainable and effi cient manner.

Challenge

For one such global producer, meeting batch quality standards was

further complicated by an acquisition strategy. While good for revenue,

it left them responsible for food production in 65 locations across

North America. Diff erent plants had diff erent equipment, varying

manufacturing processes in place, and a wide-range of control and

information solutions. Management was tasked with improving

batch yields and getting production information from all locations

fed into an SAP system. To properly investigate the root causes of

batch loss, and make sure vested parties from the plant fl oor up to

enterprise management had access to consistent and timely production

information, the company needed a common information solution for

process monitoring and reporting.

FactoryTalk VantagePoint software creates a fully integrated portal environment to all levels of the food producer’s organization. Management now has access to real-time fi nance-driven KPIs across locations.

Challenge• Production data and information

between multiple production

processes, technologies and systems

at 65 facilities wasn’t being utilized by

key decision makers

• Lack of insight into root cause of

batch loss

Solutions

Manufacturing Intelligence

• FactoryTalk VantagePoint software

provides a comprehensive picture

of the factors contributing to

operational performance in easy

to read, role-based dashboards,

tapping information from FactoryTalk

Historian SE, SQL servers and

Microsoft SharePoint

System Design and Delivery

• Rockwell Automation PartnerNetwork

Solution Partner, Grantek, designed,

confi gured and implemented the

complete information solution

Results• Reduced line-stop occurrences by

50 percent

• Increased transaction-completion

speed from 25 minutes to less than

two minutes

• Reduced failure resolution time by

15 hours per transaction

• Saved $200,000 per year on SAP

admin expenses

Page 2: Global Food Manufacturer Reduces Downtime Costs Increases ... · Global Food Manufacturer Reduces Downtime, Costs, Increases Quality with Manufacturing Intelligence Grantek Systems

Publication FOO-AP004A-EN-P – June 2013 Copyright © 2013 Rockwell Automation, Inc. All Rights Reserved. Printed in USA.

Solutions

The company turned to Grantek Systems Integration, a

Rockwell Automation PartnerNetwork™ program Solution

Partner for Control, Process and Information, who audited

the manufacturers existing information systems to provide

insight and counsel on the best solution for improving

production. Grantek’s audit revealed a lack of governance,

scalability and support needed for eff ective and effi cient

information sharing at the enterprise level. Additionally,

there were no standards around control system-to-SAP

interfaces, reconciliation or error handling. This was not

only making integration of plant-fl oor information with SAP

costly, the system was also unreliable. Many plants couldn’t

handle SAP outages, meaning information collected during

outages was simply lost.

To remedy this situation, Grantek implemented a manufacturing

intelligence solution utilizing FactoryTalk® VantagePoint and

FactoryTalk Historian SE from Rockwell Automation.

Grantek installed a framework that mapped and

blueprinted all of the customer’s manufacturing-facing

SAP modules for every production facility scenario, and

provided a bi-directional store and forward system so

SAP data collection would continue during outages. The

framework incorporates FactoryTalk Historian SE software

and a SQL server to collect and archive historical and real-

time data directly from the from production equipment,

and optimizes historical data storage.

The team implemented an open, Web-based reporting

platform using FactoryTalk VantagePoint software “

that aggregates information from multiple data

sources – SAP, Microsoft® SharePoint®, the historian and

SQL server – and provides easy access to real-time data

and key performance indicators via any Internet browser.

“FactoryTalk VantagePoint is unique because it allows

us to essentially create a yellow pages of the company’s

disparate information. They were able to leverage the

dashboards and drill down into data to understand

where problems were arising even without completely

understanding all of the technology that made the

solution possible,” said Ian Tooke, business solutions

practice manager for Grantek.

Results

After implementing the new framework and

manufacturing intelligence solution in the 65 production

centers, the company was able to reduce line-stop

occurrences reduced by 50 percent. For example, they

found inadequate materials to run production and

warehouse locations at all plants causing unscheduled

line stops, and were able to correct the issue by

interlocking the information from fl owing from SAP.

Additionally, the new system saved the company at

least $200,000 per year on administrative expenses, and,

each plant now runs without risk of data loss due to SAP

outages. Transaction completion speeds improved from

25 minutes to less than two minutes, and failure resolution

time per failure has been reduced by 15 hours.

“With true manufacturing intelligence at their fi ngertips

the manufacturing operations team was able to move

from a “fi x-it and restart mentality” to an “observe and

prevent” operating approach,” said Tooke. In a shorter

amount of time, the food manufacturer can now

manufacture more food at higher quality, driving dollars

straight to the bottom line.

The results mentioned above are specifi c to Grantek System Integration’s use of Rockwell Automation products and services in conjunction with other products. Specifi c results may vary for other customers.

Allen-Bradley, FactoryTalk, LISTEN. THINK. SOLVE. PartnerNetwork and Rockwell Software are trademarks of Rockwell Automation, Inc. Microsoft and SharePoint are trademarks of Microsoft Corporation. Trademarks not belonging to Rockwell Automation are property of their respective companies.

Grantek Systems Integration

4480 Harvester Road

Burlington, ON

Canada L7L 4X2

Phone: 905.634.0844

Fax: 905.634.9548

Email: [email protected]

Established in 1980, Grantek is a leading international (USA, CA, EMEA)

provider of Business Solutions and integrated automation services. Working

with multi-vendor environments, Grantek is experienced in a full range

of manufacturing projects ranging from packaging, process, material

distribution and plant wide integration. Their clients are some of the world’s

most respected producers of global brands, as well as niche manufactures

seeking improved performance and a competitive advantage.

Rockwell Automation and PartnerNetwork companies collaborate to help you develop an ongoing approach to plantwide optimization, improve your machine performance and achieve your sustainability objectives.