global marketing strategy - keebler cookies india
DESCRIPTION
Feasibility Study: Global Business Marketing Analysis for the potential distribution of Keebler Cookie Products within the Country of India.TRANSCRIPT
Cana Sun, Torrie Nguyen, Gustavo Terrazas, David Harris
http://www.youtube.com/watch?v=PmaYbBUhbIo&feature=relmfu
Keebler India
Country AnalysisLocated in Southern Asia, between Burma and PakistanArea: about one-third of the U.S.Climate: Varies from tropical in the south and moderate in the northTerrain: Himalayas in the north Deserts in the west Upland plain in the southPopulation: > 1.2 Billion Urban Population: 30%Major cities (population >7 million): New Delhi, Mumbai, Kolkata, Chennai
https://www.cia.gov/library/publications/the-world-factbook/geos/in.html
Country AnalysisInfrastructure
Airports: 352Railways: 39,751 milesPaved Roadways: 2,063,206 milesPorts: 7 major ports (Mumbai, Kolkata included)Communication:
Land Line: > 35 MILMobile: > 750 MIL usersInternet: > 60 MIL users
Ease of Doing Business rank: 122/181 *
Global Manufacturing Competitiveness Index (GMCI): 2/26*
https://www.cia.gov/library/publications/the-world-factbook/geos/in.html*http://globaledge.msu.edu/Countries/India/Indices
Target Market
Indian Families:Lower / Upper Middle Class:
•Mothers
•Children
•Fathers
Multi – Generational Households:• Older Family Members
http://www.indianmba.com/Faculty_Column/FC71/fc71.
• Most Indian Households still have a Traditional Patriarchal Structure for Decision Making
• Indian Middle Class Women (Mothers) have Increasing Household Spending & Purchasing
Empowerment
Decision MakersMiddle Class Indian Society Is In A Gender Role “Flux”
Traditionally Patriarchs
• Married Men
• Husbands / Fathers
• Older Family Members (M/F)
Women / Mothers (Middle Class)
• Changing Family Roles
• More Autonomy / Increased Decision
Making
Consumer Goods (FMCG)
2nd Incomes / Entering Workforce
http://articles.economictimes.indiatimes.com/2012-03-27/news/31245046_1_indian-women-women-power-consumer-spending
Influencers
Family Shops as a “Collective Unit”
Husbands
Mothers / Wives
Teens / Children
Older Generations
Highly influential on Decision Makers
http://www.indiabusinessview.com/news/100/mckinsey-survey-shopping-habits-india-china-and-brazil
Market EntryMarket Entry Mode: Control Posture
– Utilize Existing Foreign Direct Investment (FDI)
• Keebler Cookies: Parent Company Kellogg's U.S.A. • Alliance with Wholly Owned Subsidiary – Kellogg's India (1994)
Why?• Manufacturing Facilities / Warehousing (Exists) • Indian Distribution Channels / Promotion & Sales Agents (Established
Relationships)
– Assist in Local Product Adaption and Promotion Efforts
- Knows Local Culture / Business Environments
- Has Established Retailer Relationships
• Domestic Mfg - Lower costs / Decrease VAT (Tax / Tariffs)
Marketing StrategyProduct; Pricing; Distribution; Advertising
ProductNotable Snacking Habits in India:
-Value healthy aspect of snacks
- Busy Lifestyle Decrease in Snacking-50% of kids eat sweets before dinner daily
"Indian Mothers Recognize the Health Benefits of Soup." Knorr Soups Snacking Survey. Web. 18 Apr. 2012. <http://www.hul.co.in/mediacentre/news/2011/indian-mothers-recognize-the-health-benefits-of-soup.aspx>.
Pricing
http://articles.economictimes.indiatimes.com/2011-10-13/news/30275535_1_biscuit-prices-edible-oil-biscuit-industry
Name Avg. Price
Parle Rs 10 ($ 0.19)
Britannia Rs 10 ($ 0.19)
Sunfeast Rs 5 ($ 0.09)
PricingGeneral Shopping Habits:
Prefer buying familiar/popular brands*
Values opinion from their social circle *
Price Sensitive **
Strategy: Skimming
Average Price for Biscuits (2011): Rs 5 – 10 ( $0.09-0.19) USD
Recommended Product Price: Rs 12- Rs 15
*Taneja, Kanika. Mall Mania in India- Changing Consumer Shopping Habits. Diss. The University of Notthingham, 2007. Print.**"Consumer Buying, Customer Buying Behaviour, Buyer Behaviour, Buying Behaviour, Buyer Behavior, Consumer Spending Habits, Consumer Shopping Habits, Consuming Habits, Consumer Habit, Consumer Buying Habits, Consumer Habits." Brand Awaaz. Web. 18 Apr. 2012. <http://brandawaaz.biz/changing-indian-consumer-habits>.
http://articles.economictimes.indiatimes.com/2011-10-13/news/30275535_1_biscuit-prices-edible-oil-biscuit-industry
Distribution Channel
CONSUMERS
Distribution Agent
“Retail: Top companies in India,” moneycontrol,com, Retrieved 4-16-2012, http://www.moneycontrol.com/stocks/top-companies-in-india/total-assets-bse/retail.html
Retailers
“Retail: Top companies in India,” moneycontrol,com, Retrieved 4-16-2012, http://www.moneycontrol.com/stocks/top-companies-in-india/total-assets-bse/retail.html
Promotion
Push Strategy– Using agent to work directly with retailers
• Negotiation with retailers
Pull Strategy– Sales promotions
• Distribution of free samples at supermarkets and hypermarkets• Coupons in print ads
Advertising
45%
47%
3% 5%Types of Media Used in India
TelevisionPrintRadioInternet
Trade Promotion and Advertising. Doing Business in India: 2012 Country Commercial Guide for U.S. Companies. Retrieved 5/4/2012. http://www.buyusainfo.net/docs/x_8893831.pdf
AdvertisingTraditional media
Print: lower class• Newspaper• Magazines• Billboards
TV: middle class
AppealsQuality: price and nutritional benefitsYouth: cartoon character and colors
Trade Promotion and Advertising. Doing Business in India: 2012 Country Commercial Guide for U.S. Companies. Retrieved 5/4/2012. http://www.buyusainfo.net/docs/x_8893831.pdf
Keebler in India
Large population
– Growing middle class & purchase power
• Women’s role
Distribution channel
Push and pull strategies
Product quality