Advancing Enterprise Fluency™

—the communication and collaboration excellence

that drives high performance in a global economy—

one enterprise at a time

GlobalEnglish.com

92% of global employees report that English is required or important for their job

Only 7% feel their current Business English skills are good enough to do their job

Most business discussions today are in English between non-native speakers

Companies that maintain a strategic focus on employee communication delivered a 47% higher shareholder return, according to a recent study.1

1. Towers Watson 2009/2010 Communication ROI Study Report: Capitalizing on Effective Communication

Clients we work with:

The unintended consequences of global business growth

When you compete in a global economy with a workforce that has difficulty

communicating and collaborating with each other, communication

problems quickly become business problems. Internal and

external miscommunication affect innovation, speed to market, execution,

customer satisfaction, profitability and many other key measures of company

success. This conclusion is supported by a growing base of evidence,

which shows a clear relationship between effective business communication

and financial performance. We call this Enterprise Fluency™: the

communication, collaboration and operational proficiency companies must

have to drive high performance in a global economy.

English has become the de facto language of global business. Business

English is now the critical skill that fuels Enterprise

Fluency. Business English embraces the day-to-day professional world of

presentations, meetings and conference calls, and covers topics related to

business functions, such as marketing and finance, as well as topics related

to business sectors, such as banking and pharmaceuticals.

The facts are in. Enterprise Fluency is not just a nicety; it is business

critical for expanding your global footprint, entering new markets

and managing global talent. Global enterprises need a global

solution for improving Enterprise Fluency. The situation is

too pressing, and the stakes too high, for anything less.

Found from our FTP recreated PMS

An award-winning, on-demand solution that couples 11 levels

of structured learning of Business English with instant, on-the-

job support for work tasks in English—such as writing emails or

handling negotiations. Support for 15 languages enables non-

native speakers to grasp the material more effectively.

A mobile Business English app that makes our award-winning

Business English tools available on the go. Look up the

definitions, translations and pronunciation of everyday English

words as well as industry-specific, company-specific and topic-

specific words.*

This is the first-ever collaboration platform focused on global

communication and Enterprise Fluency: a secure online

workspace infused with robust social capabilities to help

native and non-native English speakers improve the speed and

quality of their work and leverage global and local expertise to

complete professional tasks in Business English.

These are adaptive online tests that accurately assess employee

levels of Business English proficiency and identify the skills

gaps across the enterprise.

Customized one-on-one personal coaching sessions accelerate

results with this blended Business English development

option that integrates GlobalEnglish Edge™ with native

English-speaking coaches who support employees’ specific

individual needs.

On-demand enterprise solutions to advance Enterprise Fluency™

The GlobalEnglish Suite advances Enterprise

Fluency unlike any other offering in the market—

it includes a comprehensive set of products for

on-the-job support, assessment, formal learning

and collaboration in Business English. With the

GlobalEnglish Suite, your employees get work

done. The entire suite is oriented toward practical

application for business so that employees can

work faster and with greater accuracy across all

skill levels. The resulting productivity gains are

significant and measurable. The GlobalEnglish

Suite includes a complete set of Web-based

reporting and administrative tools that span the

entire suite, making it easy to manage, measure

and track performance across the organization at

any time. Products comprising the GlobalEnglish

Suite include:

A global solution for a high-stakes problem

* Access to LinGo Pro is available only to Standard, Business and Enterprise subscribers as an add-on to our free app, LinGo™, which can be used to define, pronounce and translate everyday words.

Clients we work with:

Productivity

• 1+ hour per week/per individual

in improved productivity compounds

to more than $750,000 in savings

per year/1,000 employees

@ $15/hour rate

• 92% immediately use their new

English skills on the job

• 86% verbally respond to questions

or requests more effectively

• 85% read and respond to emails

more efficiently

Cost Savings

• 50-80% cost reduction when

compared to fragmented, multi-

vendor approaches.

• Cost savings from vendor

consolidation as well as

standardized sourcing and

management processing.

Employee Satisfaction and Engagement

Customers experience improved

customer satisfaction scores and

increased employee engagement.

Deep global and local expertiseGlobalEnglish takes a consultative

approach to advancing Enterprise

Fluency across global operations.

Our experienced professionals,

located around the world, develop

global and local implementation

plans that take into account cultural

nuances. They provide direct, native-

language support to companies

worldwide, including best practices

for developing, implementing and

sustaining a successful program.

Only GlobalEnglish’s solution offers

the scalability and efficiency large

organizations demand with limited IT

dependence due to its enterprise-strength

SaaS platform for easy deployment and

on-demand access to one thousand or

hundreds of thousands of employees.

No other solution provides such an

array of multi-channel delivery vehicles

so employees can not only customize

their experience, but learn by doing

with social collaboration, structured

e-learning and mobile apps.

Highly scalable and accessible

ROI and business impact visibilityOn-demand tools provide visibility into

reporting metrics across the enterprise,

and our annual reviews measure the long-

term business impact of our solutions on

your company’s Enterprise Fluency. More

than 500 leading global enterprises and

more than one million highly satisfied

employees see business results—and their

compounded value—every day.

Ongoing post- sales supportWe provide guidance and best

practices on how to implement

a pilot program, secure

ongoing executive sponsorship,

incorporate our service into

change management plans, drive

service uptake to targeted levels,

and report on local or global

performance metrics. Our unique

online Client Community also

enables customers to access

professional resources designed

for self-support of internal

marketing and deployment

campaigns.

Enterprise Fluency, powered by

GlobalEnglish, is a strategic imperative.

“English is not like any other capability in

the company. For us, it’s a fundamental business enabler.”

EVA D’ONOFRIO, CEO of Sistemi Informativi (an IBM Company), Italy

“Using GlobalEnglish, we’ve

seen on average about two

hours per week in efficiency gains

in our employees, and we’re seeing

70% savings in the number of training

programs we currently have in the Latin

America region.”

DAVID DISTLER, Vice President of Corporate Shared Services Latin America, Emerson, U.S.

“English is critical for our success. We

needed a solution that we could deploy

around the world, would help any level

and that would include tools that could

provide instant help on the job. The only service that could handle this huge challenge was GlobalEnglish. …

It always comes down to money and our

return on investment has been

excellent when measured in productivity

gains.”

TONy GLEESON, Former Global Director of Learning Programs and Solutions, Deloitte, U.S.

THE IMPACT OF ENTERPRISE FLUENCY™

Clients we work with:

GlobalEnglish Corporation World Headquarters8000 Marina Boulevard, Suite 810 / Brisbane, California 94005 USAPhone: +1-888-670-6070 / +1-650-246-6070 Fax: +1-650-246-6300