glow - august 2011 impact report

8/4/2019 GLOW - August 2011 Impact Report

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TABLE OF CONTENTS

Mission/Year In Review ...............1

Five-Year Impact..............................

2011 GLOW Scholars......................

Af iliate Partnerships ....................4

Financial Education .......................5

Volunteer Training..........................6

Three-Year Strategy .......................7

Long-Term Impact...........................8

GLOW was founded in 2006 with the mission to empower under-resourced students and their families with critical f inancial literacyand planning skills to help them succeed in college and life.

OUR SOLUTION builds the capacity of the college access and success ieldby delivering a low-cost, scalable, social enterprise that works to catalyzethe education ield, businesses, public agencies, and government to work collectively to increase college success rates. By equipping studentsand their families with tangible inancial skills like budgeting and debt management, GLOW’s goal is to break the cycle of poverty.

Impac t ReportFebrua ry 2011 to Aug ust 2011

In fall of 2010, GLOW embarked on a strategic initiative to expand itsservices and empower students across California to succeed in college andlife. After a year of program delivery, improving services, and learning,GLOW inalized its three-year strategic plan (see page 7 for details). Thisplan focuses on building the college access and success ield in order toincrease college success rates for under-resourced students. With anengaged board, af iliates (school and nonpro it partners), corporations, andother collaborators, GLOW is primed to begin expanding statewide.

To kick-start the 2011/2012 school year, GLOW co-hosted its irst-everAf iliate Summit on August 16, 2011, with the University of CaliforniaOf ice of the President. The Summit convened af iliates, corporate partnersand funders in order to build relationships and begin developing commonmetrics to better track and improve student outcomes. Groups exploredways to maximize GLOW’s model and leverage the collective knowledge of the group to strengthen the ield’s capacity. Exciting things to come!

Best,

Year In Review

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Numbe r of Af liates Per Year

Volunteers Trained Per Year

Five-Year Impact

Latino/a66%

AfricanAmerican

12%

Asian

9%

PacificIslander 2%

Multi-Ethnic5%

White/Caucasian

3%

Other3%

Since 2006, GLOW has experienced rapid growth driven by the critical need for its services andscalable partnership model. By improving its partnership engagement model, GLOW quintupled thenumber of students it empowered: ~ 800 students in 2010/2011 versus 184 students in 2009/2010.Over ive years, GLOW has trained more than 1,350 students, partnered with 20 community-basedorganizations and schools , and awarded 114 college scholarships totaling $312,000 . Ninety-three percent of students improved inancial literacy skills and knowledge with an average 42%improvement on pre versus post assessment tests. Forty-seven students enrolled in 1:2 matchedsavings accounts for their college education with GLOW’s partner organization--Opportunity Fund--with a total impact (saved and matched savings) of ~$64,500. More than 275 community volunteerstrained to serve as trainers and mentors in GLOW programs with over 1,335 volunteer-hours logged in2010/2011.

Numb er of StudentsParticipating Per Year

Demographics



Alejandra RebueltaUC Santa CruzEPA Phoenix Academy

Andrea LaraSan Jose State UniversityMission Graduates

Ashley OrnelasUC Santa CruzLeadership Public Schools, San Jose

Biby ChaconStetson UniversityFoundation for a College Education

David ArceSan Francisco State UniversityMission Graduates

Denise CastroUC MercedMission Graduates

Diana CudiaUniversity of San FranciscoMission Graduates

Edith GonzalezUC IrvineEPA Phoenix Academy

Elizabeth AguilarCSU Channel IslandsFoundation for a College Education

Erika MejiaUC Santa CruzCity Arts and Tech High School

Felix DiazSanta Barbara City CollegeEPA Phoenix Academy

Joanna GarciaSonoma State UniversityEPA Phoenix Academy

Juan MaganaUC Santa BarbaraEPA Phoenix Academy

Juna NguyenCity College of San FranciscoNFTE-San Leandro High School

Kyle DonnellySan Francisco State UniversityLeadership Public Schools, San Jose

Manuel ArceCity College of San FranciscoMission Graduates

2011 GLOW SCHOLARSHIP RECIPIENTSMaria FloresSaint Mary’s College of CaliforniaFoundation for a College Education

Maribel MendozaUC Santa CruzEPA Phoenix Academy

Maribel OsunaCity College of San FranciscoEPA Phoenix Academy

Michelle Chu YonSan Francisco State UniversityMission Graduates

Natalie BalladaresUC MercedEPA Phoenix Academy

Robert TruongUC Santa CruzLeadership Public Schools, San Jose

Sherman TeoUC San DiegoSan Leandro High School

GLOW Scholar with DistinctionLisandra “Jocelyn” CachuxUC Santa Barbara

East Palo Alto Phoenix Academy



Af lia te Partnership Mod el: Capac ity Build ing a nd Sc ale

GLOW’s low-cost, scalable partnership model aims to build the capacity of the college access andsuccess ield to increase college success rates for all under-resourced students. This past schoolyear GLOW collaborated with 15 excellent schools and nonpro f its (af iliates) to integrate GLOW’s

inancial education program into existing services and provide a more comprehensive college successprogram to 800 students. During curriculum integration, GLOW leverages the expertise and services

it learns from each and every af iliate and uses this information when working with each site to sharebest practices and provide critical and strategic analysis to help increase student outcomes. GLOWis actively preparing for its statewide expansion this fall to reach 4,000+ students in 2011/2012. Inaddition, GLOW is building its base of new corporate partners to recruit, train and deploy volunteermentors into af iliate sites to further support af iliates’ capacity to deliver student success.

2010/ 2011 Student Partner Af liates

GLOW partnered with 15 af iliates and integratedits inancial literacy curriculum into existing af iliateprogramming to increase student inancial literacy andenhance student success. This pre-packaged curriculumand “train-the-trainer” program allows af iliates to easilyintegrate GLOW’s curriculum within their own, therebyenhancing their own capacity and improving the odds of student success. List of GLOW Af iliates:

• Cash for College• San Leandro High School• Year Up

GLOW training UC Santa Cruz and Cal-SOAP staff

Statewide Exp ansion

This fall GLOW is continuing to collaborate with itscurrent Bay Area af iliates and expanding statewidewith new af iliates. By serving thousands of more under-resourced students statewide, GLOW will drive downits cost per af iliate to parter with and per student cost:maximizing every dollar to leverage impact.

• The University of California Of ice of the President -Signed on as a three-year partner with GLOW to providetraining to their Early Academic and Outreach Program(EAOP) staff to serve high school studentsstatewide through campus directed of ices.

• California Student Opportunity and Access Program(Cal-SOAP) - GLOW signed on San Francisco and SanJose and continues to discuss partnership with Cal-SOAP’s 13 other regional directors.

• College Track - Signed on as three-year partner withGLOW to integrate GLOW programming and training at all their sites - Oakland, San Francisco, East PaloAlto, Aurora CO and New Orleans LA.

• Cash for College - GLOW delivered programming to Cashfor College students via webinar and presented to Cashfor College’s board about statewide partnership.



Financ ial Literac y & College Financ ial Planning

2011 GLOW Summit - Af iliates, Funders, and Corporatepartners discussing best practices and impact

Curriculum Top ic Enhanc em ents

• Financial Planning and Budgeting• Financial Service Providers• Savings and Checking Accounts• Credit Basics• Credit Cards• Predatory Lending• Debt Management • Scholarship Basics• College Costs• FAFSA Step-By-Step• Federal Aid: Grants and Work Study• Understanding Federal Loans

• Interpreting Your Award Letter• Reducing Financial Gaps• Budget Support and Review Sessions

2010-2011 Student Impac t

• Total number of Participants = ~800• Program Retention Rate = 78%• FAFSA Completion Rate = 98%• Seniors Securing Financial Aid = 77%

• Number of GLOW Scholarships Awarded = 24

Metrics and Salesforc e.c om

GLOW hired a Program Impact Associate and formed aProgram & Impact Advisory Committee to better measureand evaluate program success. With the help of GLOW’sBoard Fellows from the Stanford Graduate School of Business, three primary student outcomes were identi ied

as the programmatic impact of GLOW’s curriculum.

1. Financial Responsibility - Students demonstrateinancially responsible habits by managing debt and

personal inances.2. College Financing - Students secure the funds needed

to attend and graduate from college.3. Accessing Financial Services - Students utilize their

knowledge of inancial services to make responsibledecisions.

In addition, GLOW identi ied four key metrics to collect from af iliate partners to help benchmark and serve asindicators for college access and success.

• GLOW Program Completion• Knowledge/Awareness of the three impact areas• College Attendance• College Graduation

By working with af iliates to collect student andprogram data, GLOW aims to standardize metrics anddata de inition, share best practices on measuring data,

and leverage resources to increase the capacity of theeducation ield to increase college success rates.

GLOW has been redesigning its Salesforce.com (SFDC)system to accommodate statewide expansion, enhancemetrics integration and donor management efforts. Byintegrating SFDC in every day staff operations, GLOW ispromoting a data-driven, impact conscious culture.

GLOW’s Financial Education program has evolved from a linked two-year program for high schooljuniors and seniors to a four-year continuum from freshman to senior year. In addition, the newcurriculum includes more interactive activities and discussions that are driven by student participantsand supported by GLOW’s trained team of volunteer mentors. GLOW’s curriculum consists of 26learning modules that are allocated into one-hour time blocks to provide af iliates greater lexibilityin scheduling workshops both in and after school. Af iliates work with GLOW to pick and integrate themodules that compliment existing curriculum and serve their students’ needs.



Volunteer Tra ining and Manag em ent

Volunteer Spotlight

Tricia Panaguiton is a new GLOW volunteer and has beenattending workshops at different af iliate sites throughout the Bay Area. She has not only empowered studentswith con idence on how to navigate college planningand having an adult role model, but she too learned andgained from the experience. Taking time off from work tomentor students is a great opportunity and puts her lifein perspective. She shares this with coworkers and says, “Ilove doing this, this is fun.”

Another Volunteer James Meister shares, “I have enjoyedvolunteering over these past four months at Foundationfor A College Education. It has been enjoyable, especiallywith the continuity in working with the students and their

parents. I look forward to more involvement with GLOW.”

One returning volunteer, Linda Olvera, shares that GLOWhelps connects the teachers with the volunteers. Oneteacher met with the volunteers just before the workshopand Linda said, “this was very good for the new volunteersbut it also made us all feel important and appreciated.”

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Tricia provides mentorship and coaching to a student that prepared his irst ever budget spreadsheet for college.

GLOW hired a volunteer coordinator for the irst time to help coordinate and manage its volunteerintake and training program. This new position allowed GLOW to provide better trainings, recruit morevolunteers, and enhance the volunteer experience. This increased the number of students receivingmentorship and mentor-student interaction time. In addition, with the help of Stanford’s AlumniConsulting Team and the hiring of a director of corporate partnerships, GLOW launched a CorporateEngagement Program to raise corporate investments coupled with engaging, training, and deployingemployee volunteers to GLOW’s af iliate sites. GLOW hopes to build on last year’s momentum andbooster volunteer engagement and interaction with students, provide classroom management tips,online training resources, and continue to make enhancements based on volunteer feedback.

2010/ 2011 Volunteer Impac t

• Hired Volunteer Coordinator• 10 Volunteer Orientations/Trainings Held• Trained 112 Volunteers (trained 55 in 2009/2010)• 12 Volunteers Returned as Trainers/Mentors• 1 GLOW Alumni Returned to Serve as Mentor• 1,334 Volunteer Hours Logged

Corporate Engagement Program GLOW launched its corporate engagement programafter a Stanford Alumni Consulting Team assisted inresearch and planning. Utilizing single (Adopt-A-Site)and multiple site program options, GLOW is workingwith corporate and inancial institutions to providea high impact volunteering experience that aligns acorporation’s community investments, grants andvolunteering synergistically to increase corporatecommunity engagement. The program allows employeesto see and experience the impact that GLOW’s curriculumand their investment has on student lives. GLOW is talkingwith over 20 potential corporate and inancial partnersincluding:

• Burr Pilger Mayer LLP• CISCO• Citi• Comerica Bank • eBay• First Republic Bank • KLA Tencor• Silicon Valley Bank • Tech CU• Union Bank • Wells Fargo



PROBLEM STATEMENT

Youth from under-resourcedcommunities have reducedopportunity to attend and graduatefrom college. These students areoften dropping out of college or donot attend. Schools and nonpro itsworking to address this problem ,much like their youth, face reducedfunding due to budget cuts and a lack of capacity to do so.

The mission and vision of GLOW isto craft a four-pronged interventionstrategy that will address the above.

4-PRONGED STRATEGY

1. Af lia te PartnershipMod el: Capa c ity Buildingand Sc aling

• Engage and collaborate withschools and nonpro its to leveragetheir collective expertise andshare best practices with the ield;amplifying learning and impact.

• Build comprehensive collegesuccess program by integratingGLOW’s curriculum into af iliates’existing services in order toenhance student outcomes.

• Train af iliate staff (Train-the-Trainer) to deliver GLOW’s

inancial education program totheir students.

• Identify and standardize keystudent success metrics. Aim isto align GLOW af iliates’ efforts,foster more collaboration and beable to better measure, track, and

evaluate ield-wide impact.

2. Financial Education& College FinancialPlanning

• Build and provide comprehensiveinancial education curriculum to

af iliates. This program integrateseasily into existing collegereadiness and success programs,

and builds inancial literacy.• Curriculum teaches basic inancialskills and how to inance college.

• Curriculum is interactive withsmall group break out discussionsthat are facilitated by volunteermentors. GLOW manages anddeploys mentors into sites tosupport af iliate students.

3. Volunteer Training andManagement

• Recruit and train volunteers toserve as mentors. These mentorssupport af iliate trainers as theydeliver GLOW’s curriculum tostudents during small group break outs. Mentors interact and serve asadult counselors to students.

• Target inancial and corporatepartners to help recruit employee

volunteers to serve as mentors.Aim of partnership is to builda pipeline of mentors, support and build relationship withaf iliates, and generate funding tounderwrite GLOW’s programmaticcosts.

GLOW has a three-year strategic (2011-2014) growth plan to build the capacity of schools, nonpro itsand under-resourced communities throughout California by catalyzing the education ield, businesses,public agencies, and government to work collectively to increase college success rates. GLOW’s VISIONis to enable all highly motivated students to overcome the challenges of inancial literacy and funding,empowering them to graduate from college and reach their greatest potential.

Three-Year Stra teg y: Theory of Change

4. Resource Mana ger: Poo l,Ag grega te, & CoordinateEfforts

• Research, identify and collaboratewith new partners to enhancestudent offerings, programmaticdelivery, and build capacity of education ield to increase studensuccess rates.

• Work with af iliates to aggregatescholarship data and provide aresource page to their studentsthat list and breakdownscholarships by student needsand pro iles. Provide a focusedscholarship list based on under-resourced student demographics.

• Encourage asset buildingby promoting IndividualDevelopment Accounts (IDAs)

available through OpportunityFund. These IDAs provide 1:2matched savings for college.

• Recruit and partner with inancialand corporate partners to alignefforts and deploy their inancial,intellectual and social capital intocollege success efforts. Engage,recruit, train and manage theiremployees to serve as volunteermentors to facilitate GLOW’scurriculum delivery.

• Seek foundations, corporations,and individuals that providescholarships and partner withthem to target GLOW af iliates’students.

• Work with school/nonpro it/corporate partners and otherscholarship programs to sponsorGLOW Student Scholarships andcombine efforts to identify highneed students with funding gaps.



Long -Term Impac t

Student Financ ial Literac y

GLOW alumni understand the basicsabout college costs and funding toenter and graduate from college:tuition, expenses, savings, inancialaid, FAFSA, scholarships, work-studyand loans. They utilize inancialliteracy concepts and tools to plan andmanage their college inances, makingdecisions about loans and the need foremployment in their college careers.They access inancial services andmake responsible inancial decisions.

GLOW Sc holar Alum ni

GLOW alumni continue to use soundjudgment when making inancial andinvestment decisions for life. Theyexercise inancial responsibility inmaintaining checking and savingsaccounts and appropriate credit cardspending.

GLOW alumni are pioneers and rolemodels for those who follow in theirfootsteps. They transfer knowledgeand implement acquired skills intheir homes and communities,educating parents, siblings, peers, andcolleagues. They become advocates

for underserved communities to beiscally responsible and access funding

to gain college degrees and careers.They help break the cycle of povertyand succeed in college.

275 5th Street, San Francisco, CA 94103Phone: (415) 348-6310 • Fax: (415) 680-2445

[email protected]

www.glowfoundation.org

Program Capacity

GLOW is a nationally recognizedleader in its ability to partner withschools and nonpro its and buildtheir capacity to increase collegesuccess rates. In particular, schoolsand nonpro its will have curriculum,training, and additional resources todeliver inancial education programsthat enable students from low incomeand under-resourced communitiesto enter and graduate from college.In addition, GLOW is seen as the leadnonpro it for the inancial industryto recruit, train and manage theiremployees as volunteer mentors.

• Donate Online.• Send a check directly to our mailing address below.• Visit GLOW’s Causes and donate at

www.causes.com/campaigns/142625• Promote us on Facebook

GLOW is a 501(c)3 non-pro f it organization. All donations are tax deductible tothe full extent of the law. Tax id# 56-2590044.

Ways to Support GLOW

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glow - august 2011 impact report

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