go big or go homeaway with jira and confluence

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Go big or go MICHAEL KUHL • SR. MGR. IT OPS • HOMEAWAY • @MEKUHL HomeAway

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Page 1: Go Big or Go HomeAway with JIRA and Confluence

Go big or go

MICHAEL KUHL • SR. MGR. IT OPS • HOMEAWAY • @MEKUHL

HomeAway

Page 2: Go Big or Go HomeAway with JIRA and Confluence

© 1997 Columbia Pictures

Spring

Page 3: Go Big or Go HomeAway with JIRA and Confluence

© 1997 Columbia Pictures

Summ

er

Page 4: Go Big or Go HomeAway with JIRA and Confluence
Page 5: Go Big or Go HomeAway with JIRA and Confluence

The four stages of admin Y e a h , I ’ d a d m i n t h a t .

I a m s o a d m i n i n g t h i s .

L e t ’ s n o t o v e r d o i t !

I t g e t s b e t t e r .

Page 6: Go Big or Go HomeAway with JIRA and Confluence

Yeah, I’d admin that.

Page 7: Go Big or Go HomeAway with JIRA and Confluence

All right, I'm in. 'Cause there's some next level sh!t going on and I'm OK with that.

© 1997 Columbia Pictures

Page 8: Go Big or Go HomeAway with JIRA and Confluence

We’ve got admins now!

bit.ly/lucychocolate

Page 9: Go Big or Go HomeAway with JIRA and Confluence

We went big on JIRA

0!

20000!

40000!

60000!

80000!

100000!

120000!

140000!

160000!

180000!

200000!

2011! 2012! 2013! 2014! 2015!

Issues!

Issues!

We got admins!

Page 10: Go Big or Go HomeAway with JIRA and Confluence

We went big on Confluence

0!

100000!

200000!

300000!

400000!

500000!

600000!

2009! 2010! 2011! 2012! 2013! 2014! 2015!

Pages!

Pages!

We got admins!

Page 11: Go Big or Go HomeAway with JIRA and Confluence

Getting your arms around things.

§  Consolidate Ownership

§  Process Lite §  Socialize

Page 12: Go Big or Go HomeAway with JIRA and Confluence

Learn Atlassian’s fit

§  Licenses, Budget, Growth

§  Usage patterns

§  Team and Mgmt Perception

Page 13: Go Big or Go HomeAway with JIRA and Confluence

Make a plan

Tell Your Boss

Page 14: Go Big or Go HomeAway with JIRA and Confluence

I’m so adminning this.

Page 15: Go Big or Go HomeAway with JIRA and Confluence

Admins Serve

Servant Teammate Leader

Page 16: Go Big or Go HomeAway with JIRA and Confluence

your teammates your apps you

Take Care

Page 17: Go Big or Go HomeAway with JIRA and Confluence

Mentoring, but not meddling

But, get ready…..

Page 18: Go Big or Go HomeAway with JIRA and Confluence

Let’s not overdo it!

Page 19: Go Big or Go HomeAway with JIRA and Confluence

You know you’ve reached it…

© 1997 Columbia Pictures

Marketing does JIRA Lobbyist do Confluence

Page 20: Go Big or Go HomeAway with JIRA and Confluence

Atlassian Marketplace

Risk, reward, responsibiity Evaluating function, adoption

Page 21: Go Big or Go HomeAway with JIRA and Confluence

I can stop adding plugins anytime

Stop counting. There’s 42.

Page 22: Go Big or Go HomeAway with JIRA and Confluence

Standards and Practices Graveyard of bright ideas

Shaking Snow Globes

Page 23: Go Big or Go HomeAway with JIRA and Confluence

It gets better.

Page 24: Go Big or Go HomeAway with JIRA and Confluence

Confluence Chills

0!

100000!

200000!

300000!

400000!

500000!

600000!

2009! 2010! 2011! 2012! 2013! 2014! 2015!

Pages!

Pages!

Peak JIRA

Page 25: Go Big or Go HomeAway with JIRA and Confluence

It gets evolved

DB Team on JIRA!• Mktg Ops Customer!

DB Team on JIRA!• Mktg Ops on JIRA!

DB Team on JIRA!• Mktg Ops JIRA v2!• Mktg Creative on JIRA v1!

Page 26: Go Big or Go HomeAway with JIRA and Confluence

It gets deeper

HomeAway Monitoring Operations Center

Page 27: Go Big or Go HomeAway with JIRA and Confluence

It gets bigger

tororo reaction / Shutterstock.com

Moved 600+ Developers

CSR, Dev, Facilities, Finance, Help Desk, Hosting, PMO, Product Mgmt, Sales Ops, Training…

Page 28: Go Big or Go HomeAway with JIRA and Confluence

It gets done