Radical Candor

Kim Malone Scott Co-Founder & CEO

#GoalSummit

A Personal Story

Care Personally

Challenge Directly

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Challenge Directly

The Give a Damn Axis

Be more than just ”professional”

Bring your whole self to work

#GoalSummit

Why are people in the next building such morons?

Non-members

Foe

Members

Friend

#GoalSummit

The reduction of alien societies to the status of inferior species, not fully human, who can be degraded without conscience.

“ John Doerr

General Partner, KPCB

EO WILSON ON HUMAN NATURE

Pseudospeciation

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The Give a Damn Axis

Pseudospeciation

Apathy

“Professional”

Give a Damn

Love

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The Willing to Piss People Off Axis

Challenge Directly

”If you don’t have something to nice to say, don’t say it at all.” Now it’s your JOB to say it.

#GoalSummit

Not just your job, but your moral obligation.

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The source of everything respectable in man either as an intellectual or as a moral being is that his errors are corrigible… Wrong opinions and practices gradually yield to fact and argument.

“ John Doerr

General Partner, KPCB

JOHN STUART MILL ON LIBERTY

Radical Candor

Manipulative Insincerity

Ruinous Empathy

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Challenge Directly

Obnoxious Aggression

Radical Candor

Manipulative Insincerity

Ruinous Empathy

Car

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rson

ally

Challenge Directly

Obnoxious Aggression

Radical Candor

Manipulative Insincerity

Ruinous Empathy

Car

e Pe

rson

ally

Challenge Directly

Obnoxious Aggression

Radical Candor

Manipulative Insincerity

Ruinous Empathy

Car

e Pe

rson

ally

Challenge Directly

Obnoxious Aggression

Radical Candor

Manipulative Insincerity

Ruinous Empathy

Car

e Pe

rson

ally

Challenge Directly

Obnoxious Aggression

#GoalSummit

Things You Can Do

Give it. Get it. Encourage it. Use a tool.

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#GoalSummit

Give it humbly. helpfully. immediately. in person. in private if criticism. in public if praise. without personalizing.

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Get it

Have a go-to question.

Embrace the discomfort.

Listen with the intent to understand, not respond.

Reward the candor.

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Embrace it

Don’t triangulate.

Don’t stir the pot.

Do encourage people to work it out directly.

Do recommend they escalate together.

#GoalSummit

Use a tool

Radical Candor

Manipulative Empathy

Ruinous Empathy

Obnoxious Aggression

#GoalSummit

Use a tool

Radical Candor

Manipulative Empathy

Ruinous Empathy

Obnoxious Aggression

#GoalSummit

Use a tool

“This first step towards change is awareness.”

Radical Candor

Manipulative Empathy

Ruinous Empathy

Obnoxious Aggression

#GoalSummit

But first…

#GoalSummit

…Put On Your Own Oxygen Mask

You can’t give a damn about others if you don’t give a

damn about yourself.

#GoalSummit

Thank You!