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My presentation on 3-15-2012TRANSCRIPT
Social Media: Time To Get In The Conversation
Alex Lawrence: Vice Provost – Weber State University
Twitter: @_AlexLawrence (underscore before my name)
LinkedIn: /AlexOnLinkedIn
Facebook: /AlexLawrence
Blog: StartupFlavor.com
Google+: Gplus.am/Alex
Street Cred – Social Media
51,000+ Twitter Followers (Top 5 in Utah) 5,000+ Facebook Friends (public account) 50,000+ Blog Readers/Subscribers (active in 2011) 3,000+ LinkedIn Connections 1,000+ FourSquare Friends 1,000+ mobile apps downloaded Average 1,300+ clicks per link and 100K+ views per post
Which Networks and Profiles?LinkedIn, Google+, Facebook, Instagram, Twitter, YouTube & FourSquare
50M Users Put In Perspective
iPod
Internet
Radio
0 2 4 6 8 10 12 14
Years
Twitter Stats
500M registered users Adding 500,000 new accounts per day 300 million unique visitors per month 200 million tweets per day 1.2 billion tweets per week Largest VC raise in history = $800M
Facebook Stats
850+ million active users (once a week) 50% log on once per day 130 friends 350 million active mobile users per month 1 billion people logged in at same time 30 billion pieces of content (links, news, blog posts, photos) 70% of Facebook users are outside of the United States
Instagram Stats
15 million users & 400 million photos uploaded in 18 months
80% applied filters Took Flickr 2 years to get to 100 million photos Only on iOS! 7 employees
Mobile Market Stats
Average teen sends 1500 texts per month 76% of all phone subscribers use texting 8 trillion texts sent in 2011 US -- 18% smartphone market In 2009, 44% in 2011 Over 500,000 iPhone apps, 37% are free Within 5 years, mobile internet access > desktop
access
23% of Time Online (US) = Social Twitter and Facebook Users Under Age 35:
27% check status and post updates 10+ times per day
40% post updates while driving
30% use while on dates
64% post updates at work
Advertising $ Follow Eyeballs
1999 2009
Global Internet Ad Revenue
$55MM $106B
Ad Revenue Per User $9 $86
Global Internet Users
6MM 2.2B
How Do I Use Social For Business? Be yourself Don’t do or say something you wouldn’t mind sharing
with an investor, employer or partner Customers talk to each other online It’s not a commercial Real photos, custom backgrounds, detailed info Be yourself
Control Your Brand Or Someone Else Will
Due diligence on you via social – billboard worthy? Can you connect with customers? Talk to people you wouldn’t normally have access to
Mark Suster (iActionable intro) Hank Haney (golf tips from Tiger Woods coach) Robert Scoble (introduction to potential partner) Chad OchoCinco (cell phone number) CBR Venture Capitalist ($20M raise) Scott Anderson (Zion’s Bank CEO)
Convinced? Ok, At Least Try…
LinkedIn is a MUST 100% profile complete Use current photo Make sure everything is accurate Get recommendations Actively seek out connections in areas related to interests Investors, employers and partners will check you out here Paid account shows you who looks at your profile Keep it up to date IT IS YOUR RESUME
Activity Equals Influence
Either in or out Insincerity is obvious Listen to and talk about/with others Time – no quick fix, no quick results Encourage employees to be social, don’t block it! SEO value Rankings Clicks Customers
Suggestions and Tools
Send out using a scheduling tool like Bufferapp.com **Connect other networks (Twitter to LinkedIn, etc.) Be sure to reply to people where they replied to you Use a mobile application to share “live” updates Setup keyword searches and join conversations
Suggestions and Tools
Tweetdeck (multi-network) NutshellMail (daily email summary) Bufferapp.com (scheduling content – FB/Twitter) Google+ (many leaving to focus solely on this network) Twentyfeet.com (analytics) Crowdbooster (analytics/suggestions)
Where and What?
Which networks don’t you like, know of or understand? FourSquare Facebook Twitter Youtube Instagram Tumblr Google+ Klout Others?
Takeaways
Social media is not a toy for kids It is not a fad If you aren’t actively engaged now, you are behind Employers, partners, investors and customers are
there The great equalizer – influencers can be you You will need to use it for most businesses
Remember This…
“Realize that the social media success equation isn’t big moves on the chess board, it’s little moves, made every day that eventually add up to a major shift.” -Jay Baer