EDITION SWISSMEM

GoingGlobalBusiness And Technical EnglishA practical guide to using English in an international environment

Student’s Book Level B1www.swissmem-elearning.ch

Edition Swissmem

«GoingGlobal»Business English & Technical English

1. Auflage 2017Copyright © by Edition Swissmem, Zürich und WinterthurPrinted in Switzerland

Projektleitung Christian Grob, SwissmemRedaktion Dr. Fredi Schneider, dipl. phys. ETH / Christian Grob, SwissmeHaupt-Autoren Jürg Kellenberger, dipl. Masch. Ing. HTL/FH, dipl. Betriebsfachmann, eidg. dipl. Berufsfachschullehrer Hans-Konrad Sonderegger, dipl. Ing. HTL/FHNeben-Autoren Dr. Ernesto Engel, dipl. chem. ETH Doris Jensen, Sekundarlehrerin phil. I Joy A. Kocher, Berufsschullehrerin Ruth Lynn, Berufsschullehrerin Monika Pospischil, lic. phil. I Michel Rüfenacht, dipl. El.-Ing. HTL/FH, Berufsschullehrer André Schürmann, Berufsschullehrer Markus von Allmen, dipl. El.-Ing. FH/Wirtsch.-Ing. FH Dr. phil. Klara WeissSound Recording Movie and Sound, Marcello Rosenberger Speaker, Arthur BowlerLektorat Carmine Palumbo, Berufsschullehrer Michael Gehri, Berufsschullehrer Prof. Stefan Spinas, GymnasiallehrerLayout und Gestaltung Bruno Burger, Swissmem

Bestellcodes: XXGG L ISBN 978-3-03866-102-3 GoingGlobal – Lehrerversion – Print XXGG S ISBN 978-3-03866-103-0 GoingGlobal – Schülerversionversion – Print XXGG L_EB ISBN 978-3-03866-104-7 GoingGlobal – Lehrerversion – eBOOK XXGG S_EB ISBN 978-3-03866-105-4 GoingGlobal – Schülerversionversion – eBOOK

Bezugsquelle:Swissmem Berufsbildung, Brühlbergstrasse 4CH-8400 WinterthurTelefon +41 52 260 55 55Telefax +41 52 260 55 59vertrieb.berufsbildung@swissmem.chwww.swissmem-berufsbildung.ch

Alle Rechte vorbehalten. Das Werk und seine Teile sind urheberrechtlich geschützt. Jede Verwertung in anderen als den gesetzlich zugelassenen Fällen bedarf deshalb der vorherigen schriftlichen Einwilligung des Verlages.

Effective communication

First Meetings

On the phone

Written communication

Ordering

PageUnit Content Language focus

Greetings, introductions and responses

Asking questions, Leaving voice mail messages Ending a call

Memos and notes

Checking and giving information, describing defects, letters of complaint

8

14

18

24

1.1

1.2

1.3

1.4

Processes and operations

Technical documentation

Graphs and charts

Project planning

Safety at work and play

Technical processes

Quality control

PageUnit Content Language focus

Importance of quality control, controlling procedures, tolerances, protocols

must, must not, have to

Comparison of adjectives, comparative form, superlative form

‘Will’ Future

Conditionals

‘Will’ Future

Sentences without verbs

28

34

38

42

46

52

2.1

2.2

2.3

2.4

2.5

2.6

Working together

Professions and job description

Troubleshooting

A company visitor

Working abroad

Applying for a job

PageUnit Content Language focus

Present Simple, Present Perfect

Calling the helpline

Openings, endings

Infinitive of Purpose, (be) Going To Future,phrases to introduce a topic

Present Simple, Present Continuous, Past Simple, Present Perfect

58

62

68

72

78

3.1

3.2

3.3

3.4

3.5

Business English Technical English

Introduce yourself, greet otherpeople, make a request, behave in discussions

Make phone calls, take messages, make business appointments, deal with customers, ask for advice

Write emails, memos and notes, communicate efficiently with your co-workers, comm. efficiently with customers and suppliers

Order products, describe products, deal with order complications

Different types of documentation, give instructions or advice, write instructions, use of modal verbs

Create a graph, analyse and name different parts of a curve, compare data and information

Plan a project, make comparisons, make arrangements

Know my risks, how and why to dress for work, about safety signs and what they mean

Describing technical processes, making drinking water from saltwater, applications for solar panels

Different technical professions, typical activities and processes Difference between the Simple Present and the Present Perfect

Deal with customers’ complaints and problems, calling the helpline warranty sheets, failure reports

Present my company’s products and services, letters and agenda, talk to business partner, take part in a meeting, show a visitor around my company

Making travel arrangements, talking business, visiting a trade fair

Writing a curriculum vitae (CV), job advertisments, letters of application, job interviews

Modern technologies

Environmental protection

PageUnit Content

Content

Language focus

Language focus

Zero Conditional

Defining Relative Clauses

Second Conditional

Used for, used to

824.1

Information technology

Computer systems

PageUnit

1065.1

Resources

Grammar

Listening scripts

Vocabulary

268

276

300

316

4.2

4.3

4.4

4.5

New energy concepts

Modern transportation systems

Space exploration

Engines-how do they work?

86

90

94

100

5.2

5.3

5.4

5.5

Software and operating systems

Telecommunications

Networks and the internet

New computer technologies

112

116

120

126

Use / used to

Business English Technical English

The Earth as a ‘life support machine’, the greenhouse effect, carbon-oxigen cycle, global warming environ-mental pollution, waste management

Renewable and non-renewable types of energy, solar energy, wind energy, ambient heat

Different types of transportation, comparison of modern aircrafts, fastest jet of the future

Future space travel, goals of space missions, International Space Station (ISS)

How a car engine works, names of the parts of an engine, about the driving mechanism of tomorrow

Computer systems and accessories, how to buy a computer, what’s inside a computer

Operating systems, software installation, graphical user interfases

Working principles of telecommu-nications, communication satellites, mobile phones

Basics of networks and the internet, social networks, the 4th industrial revolution

3D printing, robotics, virtual and augmented reality

Materials

Technical documents

Standardisation

CAD / CAM

Machine elements

Design process

PageUnit Language focusContent

Simple present, gerund (-ing form)

Active and passive voice

Comparison

Imperative

this / that, these / those, here / there, relative clauses who, that, which

Modal verbs: must, have to, should

130

136

142

146

150

154

6.1

6.2

6.3

6.4

6.5

6.6

Mechanical engineering

Machine shop safety

Working with hand tools

Mechanised production

Assembly

Measuring instruments

Pneumatics

Start-up procedures

Repairs

Plastics

Plastics processing

PageUnit Language focusContent

mustn’t – don’t have to

Prepositions of place

-ing forms, sequence words

Active and passive voice

Modal verb ‘can’

Modal verb ‘should’

Apologising

160

164

168

172

176

180

184

188

192

198

7.1

7.2

7.3

7.4

7.5

7.6

7.7

7.8

7.9

7.10

Listening scripts

Vocabulary

308

342

Business English Technical English

Design

Types of materials, properties of steel, alloys and carbon, recycling codes

Types of technical documents, content of technical and user documentation

Need for standardisation, benefits of standards, common thread standards for screws

Using CAD / CAM, flow charts for CAD/CAM-production, one world programming commands

Classification of machine elements, different types of machine elements

Steps involved in the design process, general regulations and agreements, scale and title blocks

Risks at work, preventing accidents, personal safety equipment, how to use “mustn’t” and “don’t have to”

About different hand tools, how to describe where things are located, what you can do with a specific tools

Understand the functioning principle of a CNC machine, handle a machine breakdown

General terms used in assembly, use of collets in the machine tool industry, installation of threaded inserts

Importance of measurements, measuring instruments, inspection sheets, specification of features on parts and in drawings

What pneumatics is, different pneumatic elements, pneumatic diagrams

Transportation and installation of machines, peripheral components, start-up and machine acceptance procedures

Systematic troubleshooting, common reasons for malfunctions

Material characteristics of plastics, how to write an order, how to ask for something

About plastics processing, the functioning principle of an injection moulding machine, how to handle a breakdown, how to apologize to a customer, how plastic bottles are made

Automation

Electrical safety

Electrical manufacturing

Electrical control

Electropneumatics

Programmable controls

Electrical measurement

Commissioning procedures

Troubleshooting

PageUnit Language focusContent

Past simple, past continuous

Have to, should

Comparison, negative comparisons

Adverbs

Relative pronouns ‘which’ and ‘that’

Passive

Gerunds (-ing forms)

Could

204

208

212

216

220

224

228

232

8.1

8.2

8.3

8.4

8.5

8.6

8.7

8.8

Electronics

Electronics manufacturing

Electronics

Measurement methods

Analogue to digital converters

Logical devices

Microcomputer technology

Installation

Troubleshooting

PageUnit Language focusContent

Printed circuit boards (PCBs), electrostatic discharge, recycling electronic appliances

Electronic devices and components, capacitors and diodes, ordering electronic components

Electronic test equipment, settings and use of an oscilloscope, PC-based oscilloscope

A/D conversion, transformation of analogue signals

Functions of logic gates, symbols and truth tables, logic gate data sheets

Functionality of microcomputers, applications of microprocessors, hardware and peripheral devices

Software installation, temperature sensors, data loggers

Electric shocks or hazards, systematic problem analysis, localising errors

Have to, must, must not

Comparison of adjectives, Gerund (-ing forms)

Passive

236

240

244

248

252

256

260

264

9.1

9.2

9.3

9.4

9.5

9.6

9.7

9.8

Listening scripts

Vocabulary

308

366

These units contain one or several exercises which require a higher level of language skills. The according excersises are marked with a red dot.•

•

•

••

Business English Technical English

•

Causes of accidents, emergency behaviour in case of electrical accident, safety signs

Production processes, surface mount technology (SMT), crimping technology

Programmable controls, electrical controls, programmable automation controllers (PAC)

How to describe electropneumatic systems, function, pneumatic and electrical diagrams

Programmable automation controllers (PACs), programmable controls, SPS and computer programming

Different types of measuring instruments, electrical units

Safety check, commissioning and start-up procedures, function checks, acceptance protocols

Locate problems with electrical equipment, effective trouble-shooting, contactors and relays