google analytics - podcamp toronto 2009

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February 21, 2009 Helen M. Overland | PodCamp Toronto 2009 HELEN M. OVERLAND PodCamp Toronto, 2009 Increasing Audience Share Using Google Analytics

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Want to know how your effective your social media and advertising campaigns *really* are? Find out some extra information you can get from your Google Analytics account - like the full referrer of a page!

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Page 1: Google Analytics - PodCamp Toronto 2009

February 21, 2009 Helen M. Overland | PodCamp Toronto 2009

HELEN M. OVERLAND

PodCamp Toronto, 2009

Increasing Audience Share Using Google Analytics

Page 2: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

February 21, 2009

Today:

1.Who Am I?

2.Use Your Tools

3.Find the Referring Page

4.Better Track Social Media Traffic

5.Actually Log In Sometimes

Helen M. Overland | PodCamp Toronto 2009

Page 3: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Who Am I?

February 21, 2009

Director, Search Engine Marketing with non~linear creations

– www.nonlinearcreations.com

Online marketing projects with large well-known brands

Proven success: have used creative marketing to generate

steady increases in sales on a limited 5% budget

Almost a decade of experience

Speaker at marketing conferences such as Search Engine

Strategies and Search Marketing Expo

Helen M. Overland | PodCamp Toronto 2009

Page 4: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Use Your Tools

February 21, 2009

Know What’s In Your Toolbox!

On-site Search Tracking Find out if you have usability barriers See what content people want

Custom FiltersVisitor SegmentsCustom Reports

Helen M. Overland | PodCamp Toronto 2009

Page 5: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Use Your Tools

February 21, 2009

Know What’s In Your Toolbox!

Set up on-site search tracking:

yoursite.com/index.php?q=test

q is the search parameter

Helen M. Overland | PodCamp Toronto 2009

Page 6: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Use Your Tools

February 21, 2009

Know What’s In Your Toolbox!

On-site Search TrackingCustom Filters

Exercise control over your data Gain better insight into visitors

Visitor SegmentsCustom Reports

Helen M. Overland | PodCamp Toronto 2009

Page 7: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Use Your Tools

February 21, 2009

Know What’s In Your Toolbox!

On-site Search Tracking

Custom FiltersVisitor Segments

Not all visitors behave the same

Find out how different segments behave

Custom Reports

Helen M. Overland | PodCamp Toronto 2009

Page 8: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Use Your Tools

February 21, 2009

Know What’s In Your Toolbox!

Visitor Segments

Helen M. Overland | PodCamp Toronto 2009

Page 9: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Use Your Tools

February 21, 2009

Know What’s In Your Toolbox!

On-site Search TrackingCustom FiltersVisitor SegmentsCustom Reports

Compile the information you need

Helen M. Overland | PodCamp Toronto 2009

Page 10: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Use Your Tools

February 21, 2009

Know What’s In Your Toolbox!

Custom Reports

Helen M. Overland | PodCamp Toronto 2009

Page 11: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Finding the Referring Page

February 21, 2009

Default Google Analytics:

Helen M. Overland | PodCamp Toronto 2009

Page 12: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Finding the Referring Page

February 21, 2009

Default Google Analytics:

The Information We Want:

Helen M. Overland | PodCamp Toronto 2009

Page 13: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Finding the Referring Page

February 21, 2009

How to Get Full Referring Page Information

Step #1 – Create a new profile & add this filter:

Helen M. Overland | PodCamp Toronto 2009

Page 14: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Finding the Referring Page

February 21, 2009

How to Get Full Referring Page Information

Step #2 – Create the following Custom Report:

Helen M. Overland | PodCamp Toronto 2009

Page 15: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Finding the Referring Page

February 21, 2009

How to Implement Full Referring Page Information

Step #3 – Wait a few hours, then check your custom report:

Helen M. Overland | PodCamp Toronto 2009

Page 16: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Better Track Social Media Traffic

February 21, 2009

Why?

Track referrers more accurately – know where to spend your efforts

Find out which services drive the most traffic

Spend more time interacting with networks that work for you

Helen M. Overland | PodCamp Toronto 2009

What to Track:

TwitterFacebookLinkedInBanner AdsEmail LinksEtc.

Page 17: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Better Track Social Media Traffic

February 21, 2009

How to Implement Campaign Link Tagging

Step #1 – Use the Google URL Tool to create the tracking link

http://www.google.com/support/analytics/bin/answer.py?hl=en&answer=55578

Helen M. Overland | PodCamp Toronto 2009

Page 18: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Better Track Social Media Traffic

February 21, 2009

How to Implement Campaign Link Tagging

Step #2 – Send the link out

Helen M. Overland | PodCamp Toronto 2009

Page 19: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Better Track Social Media Traffic

February 21, 2009

How to Implement Campaign Link Tagging

Step #3 – Wait a few hours, then check your campaigns

Helen M. Overland | PodCamp Toronto 2009

Page 20: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

Actually Log In Sometimes

February 21, 2009

Analytics Data on a Server is Useless

Log in, Look at trends: Total traffic Referring sites, pages & campaigns Popular content Look at your segments

Above all, make a decision and DO SOMETHING

Helen M. Overland | PodCamp Toronto 2009

Page 21: Google Analytics - PodCamp Toronto 2009

Increasing Audience Share Using Google Analytics

February 21, 2009

Summary:

Use the tools available to locate problems and increase content your audience wants

Track the full referrer of pages to increase understanding of how people see your site

Track your outreach efforts to see what’s working and drop what’s not

Actually Use the Data to make an action plan

Helen M. Overland | PodCamp Toronto 2009

Page 22: Google Analytics - PodCamp Toronto 2009

Thank You!

February 21, 2009

Helen M. Overland [email protected]

nonlinearcreations.comMsSEM.com

Follow Me: twitter.com/semlady

Download this presentation after Monday, Feb 23rd at:

cli.gs/analytics

Helen M. Overland | PodCamp Toronto 2009