gordon brown resume

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Gordon Brown 2202 Tosca St.| Las Vegas, NV 89128 | (702) 630-9725 | [email protected] Case Worker …with over three years of dedicated case management experience. Strong case management abilities as demonstrated to promotion to resource manager within three months of beginning employment. Exceptional abilities in providing individualized case management to high-risk populations, including youth and re-entry. Experienced in high-volume case management. Bilingual in English and Arabic. WIA NV Trac Arabic Proficiency Career Guidance Resume Writing Case Management Application Assistance Job Readiness Instruction Community Outreach Professional Experience Case Management Managed a caseload of over 90 clients. Met with an average of 12 clients per week, not including walk-in and call-in clients. Performed orientations and client intake. Performed eligibility documentation and routinely conducted audits of over 200 case files. Utilized both NVTrac and internal tracking systems to maintain client files, including routine case noting and updates. Met individually with clients to provide vocational coaching, resume writing, assistance job searching, and assistance with both paper and online applications. Assisted clients in establishing clear and concrete vocational goals and both short and long term career plans. Provided clients with supportive services, pre-vocational services, and vocational training funding as required. Performed follow-up on all clients, documenting all common measures. Provided multiple one-week and three-week job readiness classes to all clients, providing key information on job search, application, interviewing, and job retention. Provided clients with weekly application workshops and mock interview practice. Met one-on-one with clients to create highly professional resumes. Created and sent out an average of100 personalized job lead lists per week, with an average of fifteen job leads per list. Community Outreach Performed community outreach and developed relationships with community partners. Represented organization at career fairs, rapid responses, and other community events. Solicited potential employers for information on

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Page 1: Gordon Brown Resume

Gordon Brown2202 Tosca St.| Las Vegas, NV 89128 | (702) 630-9725 | [email protected]

Case Worker…with over three years of dedicated case management experience. Strong case management abilities as demonstrated to promotion to resource manager within three months of beginning employment. Exceptional abilities in providing individualized case management to high-risk populations, including youth and re-entry. Experienced in high-volume case management. Bilingual in English and Arabic.

WIA NV Trac Arabic ProficiencyCareer Guidance Resume Writing Case Management

Application Assistance Job Readiness Instruction Community Outreach

Professional ExperienceCase Management

Managed a caseload of over 90 clients. Met with an average of 12 clients per week, not including walk-in and call-in clients. Performed orientations and client intake. Performed eligibility documentation and routinely conducted audits of over 200 case files. Utilized both NVTrac and internal tracking systems to maintain client files, including routine case noting and updates. Met individually with clients to provide vocational coaching, resume writing, assistance job searching, and assistance with both paper and online applications. Assisted clients in establishing clear and concrete vocational goals and both short and long term career plans. Provided clients with supportive services, pre-vocational services, and vocational training funding as required. Performed follow-up on all clients, documenting all common measures. Provided multiple one-week and three-week job readiness classes to all clients, providing key information on job search, application, interviewing, and job retention. Provided clients with weekly application workshops and mock interview practice. Met one-on-one with clients to create highly professional resumes. Created and sent out an average of100 personalized job lead lists per week, with an average of fifteen job leads per list.

Community OutreachPerformed community outreach and developed relationships with community partners. Represented organization at career fairs, rapid responses, and other community events. Solicited potential employers for information on hiring policies and employment opportunities on behalf of clients. Created and maintained strong relationships with employers in the Vegas Valley area. Maintained up-to-date knowledge of labor market trends and demands in Southern Nevada.

Employment History

Foundation for an Independent Tomorrow, Las Vegas, NV 11/2012- PresentCase Manager

Empowering 2 Excel, North Las Vegas, NV 10/2012-01/2013 PSR/BST Contractor

World Relief International, Wheaton, IL 07/2010-09/2010Volunteer Assistant Donations Coordinator

Education and Professional Development

Houghton College,Houghton, NY

Bachelor of Psychology05/2012

Houghton College,Houghton, NY

Bachelor of Writing05/2012