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  • 8/13/2019 Gorkana CES 2014 Report US Says Zennie62Blog One Of Top Blogs At CES

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    CES 2014 : January 4-12, 2014

    Contents

    Introduction

    Talking Points

    Daily Trends

    Channels

    Products

    Emerging Trends

    Keynote Speakers

    Influencers

    Wrap Up

    Glossary

    2

    3

    4

    5

    6

    9

    10

    11

    12

    13

    This report is Gorkana Group. All products, reports, research and services are supplied pursuant

    to our standard terms and conditions of trading, a copy of which are available on request. No part

    of this report may be shown, presented or disseminated in any format, including electronic, to any

    company without Gorkana Groupsexplicit and written permission.

    1

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    CES 2014 : January 4-12, 2014

    Introduction

    Top Organizations

    Rank Organisation Volume Rank in 2013

    1 Samsung 88,981 1

    2 Google* 48,046 43 Sony 40,783 5

    4 Intel 32,213 6

    5 Apple 31,032 2

    6 Microsoft 29,395 3

    7 LG 18,192 8

    8 Logitech 13,901 -

    9 Audi 12,738 16

    10 T-Mobile 10,886 -

    11 Panasonic 10,813 11

    12 AT&T 9451 20

    13 Lenovo 9225 10

    14 Valve 8095 18

    15 Asus 8063 19

    16 Ford 6670 22

    17 Qualcomm 6520 9

    18 BMW 5954 -

    19 Toyota 5084 25

    20 Amazon 5083 -

    21 AMD 4382 -

    22 Blackberry 4177 17

    23 Huawei 3884 14

    24 Toshiba 3751 23

    25 Vizio 3677 -

    2

    *Google includes Android mentions.

    The following study provides an in depth analysis of 750,000 pieces of

    social media content (English language only) related to CES 2014. We

    used Gorkanas social media monitoring tool solution to source andanalyze these mentions and to draw insights from the data.

    The time period for the study includes all mentions from January 4-12,

    2014 and provides an insight into social conversations occurring in the

    buildup to the event, as well as post-event discussions. Content was

    sourced based on CES keywords, brand keywords, product keywords,

    participating personalities, and news organizations.

    This report provides insight into social media conversations broken down

    by talking points, daily trends, channels, product categories and emerging

    trends. Influencers were indentified using Traackr, an influencer

    identification tool, based on keywords.

    Samsung was the clear winner on social media, followed by Google and

    Sony. Wearables emerged as the top trend from the event. The key drivers

    of its coverage and the top personalities from the event are detailed in this

    report.

    Author: Sidharth Gopakumar

    Product Manager: Analysis & Insights

    [email protected]

    Inquiries: Lisa Jaycox

    Head of US Marketing & Communication

    [email protected]

    Rank Organization Volume Rank in 2013

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    CES 2014 : January 4-12, 2014

    Talking Points

    Michael Bays announcement of Samsungs

    curved TV resulted in him raking up 15,000

    mentions during the event. The

    announcement did result in increasing

    Samsung and its curved TVs profile in the

    non-technology community.

    During CES, Lenovo took the

    wrappers off a variety of products,

    including tablets, convertibles and

    notebooks. Amongst them, the

    ThinkPad X1 Carbon ultrabook

    generated the most buzz in social

    media, raking up over a thousand

    mentions. Techrepublic hailed this

    product as embodying the trend of

    contextual computing. Significantbuzz was also created by VP Dilip

    Bhatias interview with Engadget

    about Lenovosplans for 2014.

    Voice controlled smart beds caught

    the attention of talk show host Jimmy

    Fallon. His humorous tweet

    A new bed at CES gets firmer by

    voice command. So if you come home

    & hear spouse saying, Harder! Best

    case, it's a new bed. was retweeted

    1,200 times, raising the profile of

    Sleep Numbersnew feature-rich bedrange.

    T-Mobilehad a very successful CES, with its plan

    to pay early termination fees to switch over to its

    network resulting in nearly 11,000 mentions. Its

    CEO John Legere was a major focus of

    conversation for crashing and subsequently getting

    kicked out of AT&TsCES party. CNETstweet, T-

    Mobile is now the fastest 4G LTE network in the

    nation, @JohnLegere was retweeted 55 times.

    Although Apple didnt officially

    participate in the event, that didnt

    stop it being the 5th most talked

    about organization with 31,000

    mentions. Last years trend of the

    AppleEconomycontinued this year,

    with the announcement and releases

    of a slew of products linked to the

    iPad and the iPhone. The iPhone

    stun gun byYellow Jacket got CES

    excited and found its way into

    numerous CEStakeawaysarticles.

    Toyotas hydrogen-fuel-cell-powered

    sedan increased the visibility of Toyota

    at CES (over 5,000 mentions).Toyotas other concept cars excited

    commentators as well; IGNs video

    called Toyotas FV2 Tron-

    like(receivednearly 100 comments).

    Engadget was one of the most

    popular publications reporting at

    CES. Its article on Intels Edison

    was one of the most popular storieson Twitter, appearing in over 4,500

    tweets. TVs and hardware products

    stole the spotlight in the other product

    categories in Engadgetscoverage.

    3

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    26,239

    40,441

    84,22791,221

    135,190

    156,739

    123,555

    57,082

    34,197

    0

    20,000

    40,000

    60,000

    80,000

    100,000

    120,000

    140,000

    160,000

    180,000

    04-Jan-14 05-Jan-14 06-Jan-14 07-Jan-14 08-Jan-14 09-Jan-14 10-Jan-14 11-Jan-14 12-Jan-14

    Daily Trends

    Jan 6: Pre-show press events draw all the attention as brands

    preview some of their major products early. The launch of

    Samsungs UHD curved TV inadvertently overshadowed all

    other launches, in part due to Michael Bay walking off stage

    during the event. Accenture reveals results of the Digital

    Consumer Tech Survey, predicting trends for the next 12

    months.

    Jan 7: Coverage increases on theofficial first day of CES as

    momentum from the big product

    announcements of the previous day

    continues to build. Sony announces

    Playstation Now, further enhancing

    its cloud-based services.

    Jan 11-12: Post-event coverage reflects

    on the best of CES 2014, with Samsung,

    Lenovo, Sony and Pebble regularly

    topping CES highlights lists.

    Consideration was also given to CESs

    continuing relevance, with CNET

    commenting, Big companies choose tolaunch their big products at smaller

    events; places where they can control the

    tone, control the tempo, and control the

    access.

    Jan 4: Pre-show buzz begins to build, focusing

    on wearable tech, the internet of things and

    4K streaming. Acer and Pebblegrab attention

    with their computing range and smartwatch

    respectively, but rumors of the new Google

    Nexus 10 tablet by Samsung at CES resulted

    in nearly 3,000 mentions of Google and 2,200

    mentions of Samsung.

    CES takes place

    Jan 10:Awards elevate specific productsabove the crowd in their respective

    categories. Oculus Rifts CrystalCove

    prototype wins the 2014 Best of CES

    award.

    Jan 5: Samsung continues to set the

    agenda on social media; reports of its

    smarthomeproduct launches captured

    the imagination of tech enthusiasts.

    Nvidias computer chip crop circle

    publicity campaign help drum up

    interest in its Tegra 4 processor.

    Jan 9: The penultimate day of CES seesthe highest amount of coverage, with

    most big brands having decided to ramp

    up their presence. The WWE Network

    announce a digital streaming service,

    hoping to reinvent live content and 24/7

    programming.

    4

    Jan 8: Day two brings the launch of the

    much-discussed Project Christine by Razer,

    while T-Mobile held the biggest press

    conference of the day. Logitechs

    computing peripherals trend on social

    media, making it one of the most mentioned

    companies of the day.

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    3% 6%2%

    1%

    83%

    5%

    Blog News Forum Video Twitter Facebook

    Channels

    In the midst of the socialization of the

    internet News sites still held their authority

    (6% of CES content) due to their brand

    reputation and their ability to separate the

    wheat from the chaff, aided by a line up of

    star columnists and influencers who offered

    their expert opinions on all the developments.

    A combination of the brand value of Google

    and its aggregation capabilities made

    Google News the top news site to follow CES

    during the event (over 400 mentions). The

    other top influential sites were Engadget,

    CNET,Mashableand Techcrunch.

    Forum discussions of CES were predominantly focused on

    chatter around the announced hardware and gaming products.

    This channelsimportance to smaller product categories cannot

    be underestimated, as the highly engaged audiences using

    these forums are usually early adopters of new technologies.

    The gaming forum Neogaf.net was one the top forums during

    CES with 300 separate posts and multiple forum replies for

    each post.

    Compared to last year, Twitter increased its dominance

    as the de-facto news resource for the event. The

    platform accounted for 83% of all CES-related content.

    A majority of tweets were retweets that included a link to

    news, blogs, photos and videos from the show, as the

    likes of Mashableand CNEToffered live updates. Other

    popular tweeters during the event included the official

    Twitter handle of the event @intlces, @intel and

    @Samsungtweets. The official hashtag #CES2014

    trended strongly, appearing in over 250,000 tweets.

    #CES was used in around 38,000 tweets.

    Logitechs Twitter strategy for the event was

    instrumental in increasing the organizations media

    footprint. Hourly prizes for retweets and product reviews

    resulted in its hashtag, #logitechlive, topping the brand

    hashtag charts (13,000 tweets), despite facing stiff

    competition from heavyweights like Samsungand Sony.

    Video Posts largely featured keynotes, press conferences andhands-on reviews of the latest products demoed at CES.

    CNET was among the most prolific posters to YouTube and

    Metacafe, uploading 265 videos during CES. Although YouTube

    was the most popular site for videos with nearly 3,500 uploads, a

    notable difference from last year was the advance of Metacafeas a

    viable alternative.

    Facebook updates were utilized by organizations to

    spread the latest news, blogs and images (5% of overall

    content). Offering a more flexible content platform than

    Twitter, it was noticeable that there were more links and

    visual content on Facebook than the previous year. Day

    1 saw the highest volume of coverage on this platform.

    Samsungwas the most discussed brand on Facebook

    during the event and successfully used its corporate

    pages, including SamsungUSAand SamsungNotebook,

    to engage social media users. Liked by 1.2 million

    people, the SamsungUSA page (and other selected

    brand pages) had a separate SocialStationbrand tab

    to centralize all its blog, video and image content during

    CES. All content was embedded, reducing friction for

    engaging with the content and improving the overall

    experience for followers. LG also hosted a live blog

    brand tab on its pages.

    Blogs (3% of CES content) were very much the follow

    up channel for the more real time focused Twitter,

    allowing for in-depth analysis and discussions (in the

    comments section). Posts focused around live-blogging

    of press conferences and keynotes, the merits of new

    launches, hands-on reviews of the hot or unusual

    products, and discussion of the event itself.

    Techbuzzblog was one of the top bloggers, with 177

    posts during CES. Other prominent blogs included

    zennie62blog and Spartanpixel. On wearable tech,

    Techbuzzblog warned that Wearable tech is so

    fragmented, with so many ideas and separate apps

    and services, that theres no way every part can

    survive unless some standards and synchronicity are

    upheld.

    5

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    Many phone companies withholding majorannouncements until the Mobile World Congress

    resulted in Sony's Xperia Z1 range (4,600

    mentions) stealing the headlines in this sector.

    T-Mobile's(10,800 mentions) announcements

    had a significant impact on social discussions,

    with many users declaring their intention of switching to the network. Unique

    features like curved screens (LG Flex: 1,750 mentions) and phone-turned-tablets

    (Asus Padfone: 1,321 mentions) were also popular on video sites and videoreviews hosted on tech websites. #Android was one of the most popular hashtags

    for the sector (565 tweets), indicating the depth of Google's influence on the

    industry.

    Nvidia(9,500 mentions) created waves with itsdemo of the Tegra K1 chip processor. This

    product won awards in multiple categories at CES,

    helping Nvidiabeat direct competitor Qualcomm

    by 3,000 mentions. Intel(32,000 mentions) won

    Applause from most tech publications for

    championing the Internetof Thingsand the wearablesmovements. Social media

    users were enamoured with ProjectChristine(4,200 mentions) by Razer, asking

    the opinion of influencers like Tom's Hardware and Anandtech about what theproduct means for the future of modular computing. OnTwitter, a user-generated

    video review tweeted by @Logitech had the highest reach for the sector.

    Phones

    Products

    72,383 69,935 68,45663,019 60,026

    45,02035,742 34,047 30,470

    17,949

    0

    20,000

    40,000

    60,000

    80,000

    Phones Hardware &

    Peripherals

    TVs Automobi les Laptops &

    Tablets

    Gaming Audio Cameras &

    Imaging

    Health &

    Fitness

    Home &

    Lifestyle Tech

    Hardware

    6

    Me

    ntions

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    CES 2014 : January 4-12, 2014

    More than half of all gaming conversations

    took place on Twitter, as gamers discussed

    announcements and launches in detail,

    especially the Crystal Cove by Oculus Rift

    (6,300 mentions). Mashable pointed out that

    it "will change the way we engage with stories,play games and even approach medicine.

    Also, Valve'sSteam Machine and Sony'sPlayStation Now were hot topics of

    discussion on forums like Overclockersand Gamersintuition. Xboxsdirector of

    product planning made a statement (Theconsole as a single-purpose device is

    the past) that sparked a wider internet analysis on the state of the gaming

    industry.

    The progression towards unique and

    differentiated form factors for computing devices

    accelerated with the release of various products

    from multinationals and niche players.Samsung's Galaxy Pro series was one of the

    most popular product ranges (6,000 mentions)and although reviews were detailed, reviewers refrained from giving a final verdict

    until price details were available. Regarding companies, Microsoft and the

    Windows operating system ruled the social airwaves with respect to computing

    devices, with its owned media blog on Panasonics Toughpad being one of the

    most popular stories on Twitter (1,200 tweets). Microsoft actively ran social

    campaigns for products running on Windows.

    Ford, Audi, BMWand Toyota showcased

    their visions for the future of automobile

    transport and received high praise frompublications and car enthusiasts alike.

    The Guardian stated, If you were a fan of

    Knight Rider and dreamed of a car that could

    talk, drive itself and save you from peril, hold tight: it's coming" about BMWs

    driverless functionality. Surprisingly, it was Intel that set the agenda with its

    thought-leadership on the connected car and its partnerships with

    auto companies. @Intel was the most mentioned brand handle with respect to

    automobiles, present in 3,000 tweets.

    Predictably, @samsungtweets was the most

    mentioned tweeter, regularly updating followers

    on Samsung'sTV launches like its curved

    UHD range. Forums and blogs deconstructed thevarious announcements in detail, with users

    comparing Samsung's TVs to TVs from LG,

    Sonyand Panasonic.Wireddeclared: "Giant, bendable 4K TVs" as the key trend

    within the industry.Mutually beneficial partnerships between TV manufacturers and

    Netflix for 4K streaming helped Netflix achieve a combined total of 5,600

    mentions. The Verge published an in-depth piece on how Netflix wonCESand

    remarked, 4K may be the disruptive masterstroke that turns Netflix from a

    company that changes the way we watch TV to the one that changes the TV

    business.

    Products

    GamingLaptops & Tablets

    AutomobilesTVs

    7

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    CES 2014 : January 4-12, 2014

    This category (along with Audio) saw a high

    proportion of female tweeters, compared toother categories. Another standout trend was the

    comparatively high volume of tweets from

    South America for this category. Yet again,

    Samsung emerged as a clear winner,leading the mentions chart as well as trending on Twitter. Whirlpool's (1,500

    mentions) suite of products received kudos from publications aimed at mothers

    and families (Coolmomtech hailed the arrival of the Jetsons Era). Home

    automationwas a key message that propagated though social media, with users

    predicting the trend to consolidate over the next few years.

    A slew of fitness trackers and smartbands aided

    in drumming up interest in the event with the

    non-technology media. The RazorNabu

    emerged as the clear winner in social media

    conversations with nearly 3,500 mentions.

    DigitalTrends wrote, Mostimpressive though,itsan open platform that allows third-party apps. Whether yourea gamer or not,

    the Nabu has earned a spot on your wrist. Razor used its Twitter account to

    campaign for the Bestof CES" award and its followers responded by helping in

    maximizing the reach of the campaign and ultimately voting for the product.This

    product category was a dominant influence on wearable tech becoming the top

    trend from the event.

    Although there was a great deal of interest in

    the sector (#photography was one of the

    top product hashtags), Nikon(2,200 mentions)was the only major organization to launch a

    flagship still camera, although Sony and Canon

    did launch consumer models like Alpha 5000

    and PowerShot N100 respectively. Regarding camcorders, 4K was the key theme

    to emerge from the show. Sony's4K Handycam (700 mentions) stood head and

    shoulders above other products, with photography influencers highlighting its plans

    to start shipping in March, compared to other prototypes, as a key reason for its

    popularity.

    Social media was abuzz with audio technology

    developments (36,000 mentions), as both

    specialist audio companies and larger techconglomerates released multiple audio

    products. On Twitter, competitions for free

    products helped audio firms like Phillips (Phillips

    Dot Bluetooth speaker appeared in nearly 500 tweets) and DTS (#dtsplayfi was

    used in around 1,500 tweets) gain prominence. After the event, the tech press

    identified prominent trends within the industry. The Vergecommented on sound

    bars (driven by Vizio and LG) and wireless speakers (Samsung's products stood

    out) being the highlights of the event.

    Health & Fitness Home & Lifestyle

    Cameras & ImagingAudio

    Products

    8

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    CES 2014 : January 4-12, 2014

    Volume

    Wearable Technology (61,500 mentions) was the most prominent trend to

    emerge from CES 2014. Pre-event buzz about the topic was fuelled by health and

    fitness devices, and formed an important part of Intel's keynote speech. The

    release of a range of smartwatches and gaming devices added to the buzz.

    Google Glass

    Whether planned or not, GoogleGlass (4,500 mentions) did make waves at the

    event, partially because of the high volume of attendees wearing the product--

    occasionally to the mild annoyance of others. No one should have to be in a

    room with this many Google Glass wearers #ces2014 , tweeted @erfon. Manynew wearable tech products were compared to the Glass in their reviews,

    although rapper 50 Cent warned that the product takesaway all the privacy(7.3

    million followers on Twitter).

    Twitter

    Engadget's story on Intel's Edison was the most shared story on Twitter;

    #wearabletech formed a part of 3,387 tweets. Not surprisingly, Intel,Razerand

    Pebble were the top brand handles to be associated with this trend.

    Volume

    High Definition Displays accounted for 52,000 mentions, driven by TVs and

    computing devices that came with high definition displays.

    Twitter

    A story introducing Panasonic's4K Tablet was the most shared story on Twitter.

    Samsung, Panasonic and Microsoft were the most mentioned tweeters.

    #samsungces was the top brand hashtag, mentioned in over 200 tweets.

    4K

    Mashablepointed out, 4K Reaches Critical Mass at CES 2014,and predicted

    thatitwill become the new standard in high-res video, what 1080p is today.A

    key development highlighted by forums and blogs was the increasing affordability

    of this technology.

    Volume

    The Internet of Things raked up 3,300 mentions during the event, making 2014

    the year when it went from buzzword to market reality. Many new connected

    devices were on display throughout the halls of the Las Vegas Convention Center

    including various smart appliances, remote monitoring services, and autonomous

    vehicles.

    CiscoCisco's keynote address highlighted this trend as the Internet of Everything.

    This message quickly permeated into social conversations, with 1,200 mentions.

    CEO John Chambers was the 4th most popular keynote speaker, with the tech

    press buzzing about his prediction of the size of the IoT industry, while social

    media were more impressed with the appearance and contribution of actress

    Sarah Silverman.

    Emerging Trends

    Wearable Tech

    High Definition Displays Internet of Things

    12%

    8%

    6%

    24%15%

    7%

    28%

    Robotics

    Bendable/Curved Scree ns

    Cloud Computing

    High Definition Displays

    Internet of Things

    Start Ups

    Wearable Tech

    9

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    CES 2014 : January 4-12, 2014

    Marissa Mayer's keynote address was live blogged by numerous tech and

    mainstream publications. The mainstream press published articles on Yahoo!s

    refocus as a media company and her acquisitions plans, whereas tech bloggers

    and social media users were more concerned about her plans for Tumblr and

    the new Yahoo! News Digest. Forbes, clearly impressed, wrote an article about

    public speaking lessons that can be learned from her keynote style. The NextWeb remarked that the partnership with Saturday Night Live and the

    appearance of John Legend "reminded the audience members that Yahoo! is

    still very much about entertainment."

    Intel positioned itself at the forefront of the internet of things, and Brian

    Krzanich's address went a long way in re-emphasizing that message. His

    preview of wearable devices during the keynote on the opening night, set the

    ball rolling on wearables,establishing itself as one of the top tech trends of theyear. Influencers pointed out that Intel has shifted to tablets and wearables from

    phones and opined on what that meant for the overall direction of the

    industry. According to International Business Times: Intel (is) Betting Big on

    Wearables in 2014 to Avoid Repeating Mobile Mistake.

    The Sony CEO's cult following amongst PlayStation fans assisted him in

    gaining the third spot in the keynote speech rankings. The unique feature of the

    medias reaction to his keynote was the focus on his vision and plans, rather

    than the products being released or prototypes showcased. Sony ensured the

    keynote got sufficient coverage by live steaming the keynote and publishing a

    behind-the-scenes video on YouTubeand on its owned media assets after theevent. One of the headlines on The Verge proclaimed, "Sony returns to the

    swagger of its glory days.

    Keynote Speakers

    1

    23

    Marissa Mayer

    Brian Krzanich

    Kazuo Hirai

    Marissa Mayer: 5,200 mentions

    Brian Krzanich: 2,100 mentions

    Kazuo Hirai: 1,400 mentions

    10

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    CES 2014 : January 4-12, 2014

    Reach Score: 97

    Relevance Score: 92

    Resonance Score: 99

    Influencers

    Marc Perton

    Executive Editor, Engadget

    Lance Ulanoff

    Editor-in-Chief, Mashable

    Roger Cheng

    Executive Editor, CNET

    Marc Perton is the Executive Editor of Engadget. He

    has donned many hats in his tech news career, from

    Senior Editor at Engadget to Executive Editor for

    Consumer Reports, and then Director of Content for

    Gdgt.

    A 25-year industry veteran and award-winning

    journalist, Lance Ulanoff is an American tech and

    social media commentator. He is a former Editor-in-Chief of PCMag.com and PC Magazine and SVP of

    Content for PCMagDigital Network, and is now editor-

    in-chief at Mashable.com.

    Roger Cheng is the Executive Editor at CNETin charge

    of East Coast coverage and breaking news. He also

    covers mobile and prior to CNET, he spent nearly ten

    years covering technology at Dow Jones Newswires and

    the Wall Street Journal.

    Reach Score: 99

    Relevance Score: 99

    Resonance Score: 96

    Reach Score: 99

    Relevance Score: 99

    Resonance Score: 96

    11

    (Mashable.com)

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    CES 2014 : January 4-12, 2014

    Top Hashtag: #ces2014

    617KTweets

    Top Influencer:

    Marc Perton,

    Engadget

    750K

    mentions

    Top Keynote Speaker:

    Marissa Meyer, Yahoo

    Top Trend:

    Wearable

    Tech

    Wrap Up

    12

    Gl

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    CES 2014 : January 4-12, 2014

    Top Organizations rankings based on organization mentions, product mentions and majorbrands (of each organization)

    ContentArticles, blog/microblog posts, etc. containing mentions of a search term or phrase

    FollowerAn individual or organization engaging in social media, who regularly attends to thestatements made, or opinions expressed, by another individual or organization through a social

    media platform

    Influencer- An individual or organization with an established presence in social media, whoseopinions and posts are regularly read by a large number of people

    Traackr- Traackr is a technology company dedicated to locating, scoring and ranking the top

    online influencers for any topic or market, based on reach, resonance and relevance. For more

    information, please visit www.traackr.com.

    Reach Score- This is a measure of total audience size. Blog visitors, Twitter followers,

    YouTube subscribers, etc. go into scoring.

    Resonance Score- This is a measure of how much activity someone creates when theypublish. Twitter retweets, linkbacks, comments, etc. are factors of someone's Resonance.

    Relevance Score - This is a measure of how relevant someone is to a topic. Relevance is a

    factor of how often someone uses the keywords that drove the search; the timing of the

    keyword usage (more recent posts are weighted more heavily); the diversity of the keywords

    used by an influencer; and the placement of keywords (title vs. body).

    Glossary

    13

    For more information:

    Visit www.gorkana.us

    Call +1 646-722-1200

    Email [email protected]

    Author: Sidharth Gopakumar

    Product Manager: Analysis & Insights

    [email protected]

    Media Inquiries: Lisa Jaycox

    Head of US Marketing & Communication

    [email protected]

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