got content? how to build strong employee learning programs with off-the-shelf content - webinar...
DESCRIPTION
Have you ever had a fridge full of food, but nothing good to eat? The hunger for content and need for learning resources continue to grow as workplaces become more and more complex, the problems we face become more ambiguous and the sheer volume of information available threatens to overwhelm even the most tech savvy employee. Everyday employees absorb content as they seek to learn something new, answer questions, help customers or solve problems. www.bizlibrary.com/webinarsTRANSCRIPT
WEBINAR BROUGHT TO YOU BY:
? Are you currently using an off-the-shelf online content collection for your employee training and development?
a. Yes b. No
WHAT WE HOPE YOU’LL LEARN
How to incorporate off-the-shelf content into an effective employee learning strategy.
How to use off-the-shelf content to provide employees with easy access, simple search and just-in-time content.
How to find the right off-the-shelf solution for your organization.
CONTENT
STRATEGIC LEARNING OBJECTIVES
LEARN NEW SKILLS
MODIFY BEHAVIORS
IMPROVE EXISTING SKILLS
IMPROVE EMPLOYEE PERFORMANCE IN AREAS THAT IMPROVE ORGANIZATIONAL OUTCOMES
HOW does employee development accomplish
these objectives?
70:20:10 FRAMEWORK
OF MANAGERS felt their L&D function was INEFFECTIVE or VERY INEFFECTIVE in helping them ACHIEVE BUSINESS TARGETS
SOURCE: CORPORATE LEADERSHIP COUNCIL, L&D TEAM CAPABILITIES SURVEY 2011
76%
WHERE DID YOUR GREATEST LEARNING
OCCUR?
NOT ANTI-TRAINING BUT A FOCUS ON PERFORMANCE
EXPERIENTIAL : SOCIAL : FORMAL
70-20-10 FRAMEWORK
70% EXPERIENTIAL
20%
SOCIAL
10% FORMAL
TRADITIONAL LEARNING STRATEGY
NEXT GEN LEARNING STRATEGY
70% EXPERIENTIAL
20%
SOCIAL
10% FORMAL
TOP PRIORITIES FOR TRAINING
PROGRAMS IN 2014
SOURCE: Cox eLearning Consultants,
Learning Solutions Forecast: 2014 Edition
DEVELOP NEW
CONTENT
30% 29%
IMPROVE OR ENHANCE EXISTING CONTENT
Content Strategy
Immediate Personalized Democratic User-generated
Social Mobile Video
WHY VIDEO AND ELEARNING? COST
Reduce training budget without
sacrificing effectiveness
REACH More employees, at lower
cost
TRAVEL Reduce or eliminate travel costs
PRODUCTIVITY Ensure productivity and
minimize away from work
FEATURE BENEFIT
EFFICIENT Capable of teaching the same material in less time and reducing the
duration of class time
ADAPTABLE Addresses both formal and informal learning needs
AVAILABLE No need to schedule learning with a 24x7x365 solution
SCALABLE Reaches more employees faster and with greater consistency
EFFECTIVE Found to be as effective as face-to-face learning*
ECONOMICAL Cost -effective for any size audience
*U.S. Department of Education, Office of Planning, Evaluation, and Policy Development, Evaluation of
Evidence-Based Practices in Online Learning: A Meta-Analysis and Review of Online Learning Studies,
Washington, D.C., 2009, revised 2010.
ONLINE LEARNING MAKES SENSE
HOW TO USE OFF-THE-SHELF CONTENT
STAND ALONE LEARNING
OBJECT
BLENDED WITH ILT
LEARNING PLANS TO FILL SKILLS GAPS
SPEED TO COMPETENCY
At the level of an individual contributor, agility is demonstrated by the ABILITY TO QUICKLY SOLVE DAY-TO-DAY BUSINESS PROBLEMS, TO IDENTIFY NEW PROCESSES AND FRAMEWORKS FOR SPEED OF DELIVERY, TO CROSS GLOBAL AND FUNCTIONAL LINES without faltering, and to ACCEPT, RESPOND, AND INITIATE CHANGE. Employees who can IDENTIFY OPPORTUNITIES, ADAPT, AND THRIVE IN THE REALITY OF CHANGE have a propensity to be high performers. Given the RIGHT RESOURCES AND INVESTMENT IN LEARNING, these traits are achievable across the entire organization.
SOURCE: The Impact of Work Force Agility on Business
Performance, by John Ambrose
STAND ALONE
FOUNDATIONAL KNOWLEDGE
HIGH LEVEL OR BROAD-BASED SKILLS
PERFORMANCE SUPPORT
BLENDED WITH ILT
FLIP THE CLASSROOM
EMBED WITHIN THE INSTRUCTION
USE AS A FOLLOW-UP / REFRESHER
LEARNING PLANS
TIE TO KEY COMPETENCIES
FILL SKILL AND KNOWLEDGE GAPS
PROFESSIONAL CERTIFICATIONS
LEARNING PLANS
BUSINESS CHALLENGES: MARKETING, COMMUNICATION AND EDUCATION SERVICES FOR THE HEALTHCARE INDUSTRY
RAPID GROWTH
RAPID CHANGE
MAINTAINING CORPORATE
CULTURE
LEARNING PLANS
PROJECT LEADS, MANAGERS, DIRECTORS,
OFFICERS ALL STAFF
MANDATORY:
3 CORE SERVICES (BLENDED COURSES)
MANDATORY:
3 CORE SERVICES (BLENDED COURSES)
OPTIONS: COMPLETE 2 OF 4 Leading With EI
Coaching And Developing
The Voice Of Leadership
Leadership Lecture
OPTIONS: COMPLETE 2 OF 4 Know Thy Customer
How To Think Like Gates, Jobs
and Einstein
Emotional Intelligence
3 Videos from BizLibrary
LEARNING PLANS
LEADING WITH EMOTIONAL INTELLIGENCE
Applying the five main elements of
Emotional Intelligence to Leadership:
Self-Awareness
Self-Regulation
Motivation Empathy and Social Skills
LEARNING PLANS
COACHING AND DEVELOPING – HOW TO:
TRACK A – 3 Videos
Build Skills
Enhance Confidence Clarify Expectations
TRACK B – 3 Videos
Resolve Conflict
Encourage Flexibility Develop Motivation
LEARNING PLANS
THE VOICE OF LEADERSHIP SERIES CHOOSE 2 OF 4 – One Hour eLearning Course
Inspirational Leadership Self Assessment And Motivation
Effective Leadership Communication
Strategies The Power Of Leadership Messaging
SPEED TO COMPETENCY
ORGANIZATIONAL AGILITY
COMPETITIVE ADVANTAGE
NEW MARKET OPPORTUNITIES
SELECTING AN OFF-THE-SHELF CONTENT PARTNER
TOPIC AREAS QUANTITY QUALITY
SELECTING AN OFF-THE-SHELF CONTENT PARTNER
TOPIC AREAS What are the most important topic areas for
my organization?
COMMON TOPICS: management skills,
supervisory skills, leadership, desktop
computing, IT skills, HR, compliance, sales,
customer service, soft skills, emotional
intelligence
Do we need specialized or industry-specific
content?
SELECTING AN OFF-THE-SHELF CONTENT PARTNER
QUANTITY How many courses will we need?
Does it accommodate a variety of learning
styles and preferences?
SELECTING AN OFF-THE-SHELF CONTENT PARTNER
QUALITY Who builds the content and how is it
vetted?
How often is new content added or
updated?
KEY FEATURES AND FUNCTIONALITY OF OFF-THE-SHELF CONTENT
TYPE OF COURSE – VIDEO, ELEARNING, GAME, SIMULATION
MOBILE OPTIMIZED
SEARCHABLE
SOCIAL AND SHARING
In a world of learning and development where complexity is the enemy, BizLibrary has developed a simple and nimble approach to delivering high quality learning, anywhere, anytime.
MICHAEL ROCHELLE Chief Strategy Officer
Brandon-Hall Group
KEY TAKE-AWAYS
Off-the-shelf content makes it easy for employees to access and search so they can quickly find “just-in-time” content.
How to find a off-the-shelf content partner/provider for your organization.
Off-the-shelf content is a critical component to a next generation employee learning strategy.
www.bizlibrary.com/webinars
TUES: 9.16 EMPLOYEE TRAINING: WHY SHORT VIDEO GETS BIG RESULTS
THURS: 9.25 HOW TO MEASURE EMPLOYEE TRAINING EFFECTIVENESS AND IMPACT
TUES: 9.30 SINK OR SWIM? SUPPORTING THE TRANSITION TO NEW MANAGER
BIZLIBRARY.COM
Chris Osborn
Vice President of Marketing
@chrisosbornstl
Jessica Petry
Marketing Specialist
@JessLPetry
@BizLibrary