government ict 2.0 london 2014 – open source drupal empowering government

Code for a better world:Open Source Drupal+ Government

Jeffrey A. “jam” McGuire - @horncologneOpen Source Evangelist, Acquia

Government ICT 2.0 QEII Conference Centre, London2014

Wednesday, 17 September 14

The fundamental Drupaldesign decision: empowerment


Angie “Webchick” ByronDrupal core committer


We the People


What is? How is?• Successful Digital Government?• Open Source Software?• Open Source Drupal?• How Drupal is delivering digital government now.• How do Acquia & partners fit into this picture?


With whom? http://goo.gl/FTSXiJ


With whom? http://goo.gl/SvozBh“We designed govCMS to save costs while empowering agencies to act independently. We’re supporting innovation by relying on Drupal, a technology proven in governments around the world. Open source technologies like Drupal, when paired with an open cloud platform like Acquia Cloud, are creating efficiencies in government and disrupting the way we deliver digital citizen experiences -- for the better.”

– John Sheridan, Australian Government CTO.


http://goo.gl/SvozBh

http://goo.gl/SvozBh

Who are you?Why are you here?


Jeffrey A. “jam” McGuire

Open Source Evangelist –Acquia

•acquia.com/podcasts

•slideshare.net/horncologne

•@horncologne

•[email protected]


mailto:[email protected]


What is successful digital government?

Definition of “success”


Successful digital government:1. Collaboration2. Transparency3. Participation4. Innovation


(Successful business)1. Innovation2. Cost Savings3. Efficiency4. Risk Mitigation


Open Source Drupal Delivers:1. Collaboration2. Transparency3. Participation4. Innovation

But what is open source? ...


Use it: for anything, anywhere, foreverStudy it: understand what you are usingModify it: fix it, make it betterShare it: redistribute, sell, give back

Open Source= Four Freedoms


"In the world of computer software, open source communities develop and improve ideas organically, based on concepts and practices that work. Driven by innovation contributed by individuals, open source simply means that a system is available to any who wish to contribute.

It provides the fastest possible rate of improvement for ideas."

One Way Forward: The Outsider's Guide to Fixing the Republic.

- Lawrence Lessig, 2012


Proprietary

IT CostsPersonnel

HostingBandwidth

Design(Recurring) Licensing fees

Vendor lock-in Data lock-in (buy it back?)

Vendor roadmapVendor release cycle

When it happens

Open Source

IT CostsPersonnelHostingBandwidthDesignNo licensing feesInvest in your teamInvest what/when you need1000s of vendorsYou own your dataYour roadmapWhen you need itWhen you need it


What is ?

Market Presence 1,500,000+ sitesGlobal Adoption 228 countriesExtensive Capabilities 20,000+ modulesBroad Community 1,000,000+ on d.oActive Development 20,000+ developersExpert Drupal Services 1000s of companies

World’s largest open source platform


Drupal delivers all this?1. Collaboration2. Transparency3. Participation4. Innovation

Let’s see ...


Drupal delivers collaboration1. Collaboration2. Transparency3. Participation4. Innovation


alert.mta.info


Saïd Business School


Goto.sbs.ox.ac.uk


Drupal delivers transparency1. Collaboration2. Transparency3. Participation4. Innovation


http://www.flickr.com/photos/centralasian/5329431523/sizes/l/in/photostream/

Transparency ...




Quality is a common outcomeof transparency.


Security is a common outcome of transparency.


Is Open Source Secure?“Continuous and broad peer review, enabled by publicly available source code, supports [our] software reliabilityand security efforts”David M. Wennergren, Department of Defense CIOClarifying Guidance Regarding Open Source Software

http://goo.gl/2DW2NE


“One interviewee from a global pharmaceutical organization believed that his open source WCM solutions were more secure than proprietary ones … Many also feel that the open code base is a particular advantage, as it allows organizations to explore potential security vulnerabilities.”

- Forrester Research, October 2012

Is Open Source Secure?


Auditing is only possiblethrough transparency.

(system of record, compliance, etc.) http://goo.gl/VRzZW


http://goo.gl/VRzZW

http://goo.gl/VRzZW

itdashboard.gov


22

The$Drupal$Distro$for$Data$Management$

Datasets:'are'collec,ons'of'resources'with'some'descrip,ve'metadata.''Resources:'files'(o;en'csv'or'other'tabular'data)''Organiza,ons:'create'a'dataset'and'upload'resources.''Data'consumers:'browse'datasets,'see'visualiza,ons'of'resources,'download,'use'API'


Drupal delivers participation1. Collaboration2. Transparency3. Participation4. Innovation


Peer to Patent


Help4OK


We the People


Drupal delivers innovation1. Collaboration2. Transparency3. Participation4. Innovation


“Users generally have a much more accurate and detailed model of their needs than manufacturers have ...”Eric von Hipple, Democratizing Innovation


More than 77 mobile apps built on the NY MTA real-time data platform powered by Drupal


Open Source software supported by a large, active community keeps you on the cutting edge of innovation.


1. Collaboration2. Transparency3. Participation4. Innovation

∴ Open Source Drupal== Successful Digital Government

Open Source Delivers:


Avoiding the queue ...Channel Shift in Government

Hugo Pickford-WardleChief Innovation Officer, Matterwww.experiencematter.co.uk

@hugopw // [email protected]




westminster.gov.uk


Chris RoyeWhy Surrey University chose Acquia

Chris RoyeRegional Director, Acquiawww.acquia.com

+44 7534 599 [email protected]




Surrey UniversityChose Acquia.

?

Why?


hosting company UniversityUniversity

IT

Website Development

ApplicationSupport

DrupalCode

Memcached, Varnish, DB

Running performant websites isn’t cheap or easy

Marketing


I’m pleased to say it’s working here ... Can’t be our fault!


We’ve checked.Everything looks okay here.


It could be us. Toby was doing something but he’s off today.


Marketing? No. We were at Starbucks brainstorming.


Can someone please tell me why our website isn’t up on Admissions day?


The Alternative:


University

The difference

Acquia

Website Development

Marketing


Dave GullyDelivering Drupal Success,Acquia Products and ServicesDave GullyRegional Manager, Acquiawww.acquia.com

+44 7557 275 [email protected]




•  Founded'Drupal'

•  Co.founded'Acquia'

•  Co.founded'Mollom'

•  Co.founded''Drupal'Associa7on'

•  Holds'a'PhD'in'CS'

•  Likes'photography,'chocolate'

•  @dries'


Acquia: the Digital Business Company •  Empowering Government to deliver

great digital experiences that integrate content, community and commerce

•  Acquia customers include European Commission, BBC, Oxford University, Brighton & Hove City Council, Kings College & Great Ormond Street Hospital

•  More than 500 employees,4,000 customers; Deloitte Fast 500 fastest-growing private company

•  EMEA HQ - Reading

Key Verticals •  Public Sector •  Financial Services •  Healthcare •  Higher Education •  High Technology •  Life Sciences •  Media & Entertainment •  Non-profit / NGOs


Acquia, the Digital Business Company

Continuous Delivery Cloud

Platform

Digital Engagement Services


Acquia Digital Lifecycle Management!

build

extend

maintain plan

test

launch & scale


Getting DLM right with Acquia !

build extend test plan

•  Drupal expertise in design, development, and hosting

•  Software solutions •  Development

tools •  Guidance and

project management

•  Digital marketing solutions for site search, personalization, translation, and analytics

•  Quality assurance tools that monitor application and infrastructure •  Expert

performance, security, and site audits

launch & scale maintain

•  Application assurance •  Global 24x7x365

support •  Cloud operations •  Digital marketing

tools

•  Launch preparation •  Elastic cloud

platform •  Application

assurance


We discussed• Successful Digital Government• Open Source Software• Open Source Drupal• How Drupal is delivering digital government now• How Acquia & partners fit into this picture


“Proprietary or open source doesn’t matter.”(Actually, it does.)


“100 money ...”


Open source licensesput me in control. Yours?


Thank you! Questions?Jeffrey A. “jam” McGuire

Open Source Evangelist –Acquia

•acquia.com/podcasts

•slideshare.net/horncologne

•@horncologne

•[email protected]


government ict 2.0 london 2014 – open source drupal empowering government

Government & Nonprofit

open source drupal

open source secure

open source softwarehttp

open sourcetechnologies

available source code

open sourcewcm solutions

successful digital government

open sourcecommuni t