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1 NOTICE INVITING BID GOVERNMENT OF TELANGANA * * * * * Web Site : www.aarogyasri.telangana.gov.in TENDER DOCUMENTON E PROCUREMENT PLATFORM FOR Identification of Service Provider for supply of manpower toBack Office Support Services for Aarogyasri Health Care Trust for a period of twelve (12) monthsfrom the date of Commencement of Services. Short Tender Notice No : Lr.No: AHCT/HR/5386/2014 – 2 (1), dated: 24.02.2015 Description of Supplies : Identification of Service Provider for supply of manpower to Back Office Support Services for AHCT, Telangana State Name of the Agency and Address : ……………………………………….. ……………………………………….. ……………………………………….. Implementing Agency: Aarogyasri Health Care Trust, (Government of Telangana) Door No. 8-2-293/82/a/ahct, Road No. 46, Jubilee Hills, Hyderabad-500033. Phone: 040-23547107

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Page 1: GOVERNMENT OF TELANGANA · GOVERNMENT OF TELANGANA * * * * * Web Site : . TENDER DOCUMENTON E PROCUREMENT PLATFORM FOR . Identification of Service Provider for supply of manpower

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NOTICE INVITING BID

GOVERNMENT OF TELANGANA

* * * * *

Web Site : www.aarogyasri.telangana.gov.in

TENDER DOCUMENTON E PROCUREMENT PLATFORM

FOR

Identification of Service Provider for supply of manpower toBack Office Support Services for Aarogyasri Health Care Trust for a period of twelve (12)

monthsfrom the date of Commencement of Services.

Short Tender Notice No : Lr.No: AHCT/HR/5386/2014 – 2 (1), dated:

24.02.2015

Description of Supplies : Identification of Service Provider for supply of manpower to Back Office Support Services for AHCT, Telangana State

Name of the Agency and Address

: ……………………………………….. ……………………………………….. ………………………………………..

Implementing Agency:

Aarogyasri Health Care Trust, (Government of Telangana) Door No. 8-2-293/82/a/ahct,

Road No. 46, Jubilee Hills,

Hyderabad-500033. Phone: 040-23547107

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Tender Notice No: LR.NO: AHCT/HR/ 5386/2014-2 (1), dated: 24.02.2015

The AHCT invites bids from qualified Outsourcing Agenciesfor Back Office Support Service for Aarogyasri Health Care Trust for a period of twelve (12) months from the date of Commencement of Services.

The bidder should have sufficient understanding of the required works and importance of manpower in an office. The agency shall fulfill the requirement relating to the manpower as ordered from time to time. As the staff of the agency will have accessibility to the general records of the office, it is incumbent of the part of the agency and the staff to observe ut-most discipline and due care in handling the records so as to avoid damage, theft and leakage of information. Any lapse on this account shall be treated as violation of contract and consequently invite/invoke punitive clause of bid document. Further, the agency shall be responsible for making good of the damages, if done.

S No

DELIVERABLES

The Service Provider/ agency has to provide manpower for the under mentioned categories.

Resource Quantity Unit Price Per Month

1 Facility Manager 1 20,000

2 DPO 5 14,000

3 DEO 7 12,000

4 Driver 2 10,500

5 Attender 9 8,200

Note:

a. The bidder has to quote overall percentage (%) of Administrative Cost per unit

per month where Administrative cost includes charges of training, drinking water,

transport etc.Service Tax is excluded from the unit price quoted.

b. Salaries to the employees are to be paid as mentioned above. There shall be no change in the salaries which are mentioned above.

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The qualification, experience, skills & other requirements of these deliverables are as follows:

S No Deliverables Qualification Experience Other Requirements

1 Facility Manager

The candidate shall be an MBA graduate with computer knowledge

Minimum 2 years of experience in the field of Hospitality, and protocol arrangements

Make arrangements for conducting of trainings, logistics, protocol arrangements and initiate files for the deliverables.

2 DPO P.G./M.B.A./ M.C.A or Graduate with PGDCA/DIPDE

Minimum of 3 to 5 years of experience, having speed of 30 words per minute in English

Initiate files for the deliverables and keep the records in good condition.

3 DEO Graduate with Diploma in Computer Applications

Minimum of 3 to 5 years of experience, having speed of 30 words per minute in English

Initiate files to the superior officers and keep the records in good condition.

4 Drivers

Minimum 8th

Minimum of 3 to 5years of experience in driving the vehicles.

standard pass with valid Driving license for light/ medium vehicles

Supported by Medical fitness certificate issued by a Civil Asst. Surgeon or any Medical Officer of equal status satisfying the minimum physical and visual standards. Physical standards: Minimum height of 5.5” with correlated weight. Visual standards: Eye sight must be certified to possess the visual standards specified below with glasses. Eye Distance vision Near vision Right 6/6 (Snellen) 0.5 (Snellen) Left 6/6 (Snellen) 0.5 (Snellen)

5 Attenders Minimum 7th Minimum of 3 to 5 years of experience

standard pass Should possess communication skills.

Note: All the staff of above categories should know and speak the languages of Telugu, English and

Hindi.

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1. The number of personnel to be deployed by manpower agency may be varied from time

to time as decided by the Trust. The present requirement on each category detailed as

above.

REQUIREMENTS

2. The Trust may require the Service Provider to dismiss or remove from the site of work,

any person or persons, employed by the Service Provider, who may be incompetent or

for his, her / their misconduct or services being not required and Service Provider shall

forthwith comply with such requirements.

3. The Service Provider has to provide the Photo Identity Cards to the persons employed by

him / her for carrying out the work. These cards are to be constantly displayed and their

loss reported immediately.

4. All services shall be performed by persons qualified and skilled in performing such

services.

5. The Service Provider shall replace immediately any of its personnel, if they are

unacceptable to the Trust because of security risk, incompetence, conflict of interest and

breach of confidentiality or improper conduct upon receiving instructions from the Trust

in writing or oral.

6. The Trust shall not be liable for any loss, damage, theft, burglary or robbery of any

personal belongings, equipment or vehicles of the personnel deployed by the Service

Provider.

7. The Service Provider’s personnel working should be polite, cordial, positive and

efficient, while handling the assigned work and their actions shall promote goodwill and

enhance the image of this Trust. The Service Provider shall be responsible for any act of

indiscipline on the part of persons deployed by him.

8. The Service Provider’s personnel shall not divulge or disclose to any person, any details

of office, operational process, technical know-how, security arrangements and

administrative / organizational matters as these are of confidential / secret nature.

9. The Service Provider’s personnel shall not claim any benefit / compensation/absorption /

regularization of services with the Trust under the provisions of Industrial Disputes Act.,

1974 or Contract Labour (Regulation &Abolition) Act, 1970. Undertaking from the

persons to this effect will be required to be submitted by the Service Provider to the

Trust.

10. The person deployed shall not claim any master & servant relationship against this Trust.

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11. The Service Provider shall ensure deployment of suitable people from proper background

after investigation by the local police, collecting proofs of identity like driving license,

bank account details, previous work experience, proof of residence and recent

photograph and withdraw such employees who are not found suitable by the office for

any reasons immediately on receipt of such a request.

12. The character and antecedents of each personnel of the Service Provider will be got

verified by the Service Provider before their deployment and a certification to this effect

is to be submitted to the Trust, in the form of Affidavit.

13. The Service Provider shall ensure proper conduct of Persons deployed in Trust Campus

and enforce prohibition of consumption of alcoholic drinks, paan, smoking, loitering etc.

14. The transportation, food, medical and other statutory requirement in respect of each

personnel of the Service Provider will be the responsibility of the Service Provider.

15. Working hours would be normally 8 hours per day between 09.00 A.M. to 05.30 P.M.

during working days including half an hour lunch break. However, the concerned person

may have to work beyond office hours, in the exigencies of work.

16. The personnel may be called on a Second Saturday, Sunday and other gazette holiday, if

required. They may be allowed Compensatory off as per the Trust norms.

17. The Service Provider shall provide the required personnel for a shorter period also, in

case of any exigencies as per the requirement of the Trust. The Service Provider shall

provide a substitute well in advance if there is any probability of the person leaving the

job due to his/ her own personal reasons. The payment in respect of the overlapping

period of the substitute shall be the responsibility of the Service Provider.

18. Payments to the Service Provider shall be made on monthly basis as per the bill preferred

by the Service Provider. The Service Provider shall be responsible for the contribution

towards PF and ESI wherever applicable. Proof of payment of both employer or

employee contribution towards PF, ESI, and Service Tax for the last month shall be

furnished with the next month bill.

19. The agency’s staff will work under the overall supervision of the authorized officers of

Trust.

20. The agency is hereby informed to open individual bank accounts so that the wages will

be credited directly to their bank accounts. The Service Provider /Agency shall ensure

that individual Bank Accounts of members are opened in their respective names and all

payments shall be done through e-Transfer / online payment only as per the prescribed

rates issued from time to time by the Govt. Payment in cash is totally prohibited. A

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certificate to this extent should invariably furnish by the Service Provider every month to

the Trust.

21. The agency is required to credit the salary to all the manpower by 1st

22. The Service Provider shall be contactable at all times and message sent by email / Fax /

Special Messenger from Trust to the Service Provider shall be acknowledged

immediately on receipt on the same day.

of every month

irrespective of the bills being passed by Trust in the respective bank A/C of all staff. In

case of delayed payment the agency shall be liable to pay Rs.100/- penalty per day per

each staff member.

23. The rates quoted in bid must show service tax, service charge and other charges which

may be liable, besides the minimum wages rates as per the orders issued by the Govt.

from time to time.

24. The agency has to maintain EPF Account against every person employed with regional

Provident Fund Commission (Assistant Commissioner Pensioner Fund, Hyderabad).

25. The agency shall be responsible for any queries from Assistant Labour Commissioner on

issues related to EPF/ESI.

26. The agency shall submit the challan and documentary evidence in support of proof for

depositing EPF/ESI both employee and employers share in respect of workers engaged

by Trust and shall entertain queries in this regard from workers. Any non-compliance by

the Agency with regard to the above provisions shall lend to termination of contract and

forfeiture of security deposit / performance guarantee deposit.

27. The agency shall fulfill all the conditions stated in the agreement. If there is any violation

of contract conditions, the work will be cancelled without further notice.

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1. The bid will be selected based on Least Cost Based.

INSTRUCTIONS TO BIDDERS

2. The bid and all related correspondence shall be in English. 3. The bids are to be submitted on or before 01.00 PM, 02.03.2015.

The Bidder has to submitall the documents required as per the check list enclosed.

4. The prices shall be given in Indian Rupees. 5. The bid shall be valid for 30 days from the date of fixed for receipt of Bids. 6. The demand draft shall be taken in favour of “CEO, Aarogyasri Health Care

Trust” payable at Hyderabad. 7. The amount of bid security shall be Rs 50,000/- (Fifty Thousand only) 8. The time period within which the bid security of the unsuccessful bidders will be

returned is 30days

9. Time, date, and place for bid opening is: 03.30 pm, 02.03.2015.

and successful bidders shall be retained with Trust until the expiry of the contract period.

Aarogyasri Health Care Trust, Door No. 8-2-293/82/a/ahct, Road No. 46,Jubilee Hills, Hyderabad - 500033.

10. The Trust shall open the bids as per the following Bid Schedule:

Schedule of Bidding process (with times where applicable)

Bid Notification 24.02.2015

Last date for the submission of Bids 02.03.2015, 01.00 PM

Opening of Bids 02.03.2015, 03.30 PM

Declaration of Qualified Bidder 06.03.2015, 04.00 PM

Probable Date for issuing Letter of Award of Contract 08.03.2015, 05.00 PM

Tentative Effective Implementation Date 01.04.2015

11. The Trust shall prepare minutes of opening of Bids.

12. The bidder shall submit the technical & financial documents on e-procurement

platform. Only DD in original has to be submitted to Trust before the specified time

i.e., 01.00 PM, 02.03.2015. No hard copies other than original DD shall be submitted

to Trust Office.

13. The Trust shall evaluate and compare the bids as follows: a. Examine if the Bids confirms to technical specifications and Delivery time.

b. Prepare a technical comparative Statement, thus arrived at; and

c. In case necessary, the bidders maybe asked to demonstrate the product offered

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to a technical committee constituted for the purpose.

14. Clarifications:

a. To assist in the examination, evaluation and comparison of bids, the Authority

may, at its sole discretion, ask any bidder for clarification of its bid, including

breakdowns of its prices. Such clarification may be requested at any stage up to

the contract award decision. Requests for clarification and the responses shall be

in writing or by fax and no change in the price or substance of the bid shall be

sought, offered, or permitted except as required to confirm the correction of

arithmetic errors discovered by the Authority in the evaluation of the bids in

accordance with “Preliminary Examination of Bids”.

b. If the Bidder does not provide clarifications sought for within the specified time,

its Bid shall be liable to be rejected. Any such verification or lack of such

verification, by the Authority shall not relieve the Bidder of its obligations or

liabilities here under nor will it affect any rights of the Authority there under.

15. The Trust also reserves the right, at the time of award of contract to increase or

decrease by 50 Percent of the transactions specified in the schedule of deliverables

without any change in price quoted or other terms and conditions with no change in

payment.

16. The Trust also reserves the right to accept or reject the bids to annul the biding process

and reject all bids at any time prior to award of Contract, without there by incurring

any liabilities to the affected Bidder or any obligation to inform the affected Bidder of

the grounds for the Trust’s action. (Joint Venture is not applicable.)

17. Evaluation & Comparison of Bids:

• The method of selection adopted is

18. Letter of Acceptance shall constitute the formation of the Contract. This Letter of

Acceptance shall be sent, inviting the Service Provider to deliver the services in

accordance with the conditions of the Contract.

Least Cost Based.

19. The successful bidder shall give his consent to the Letter of Acceptance within seven

(7) days of receipt of the letter issued by Trust.

20. Within twenty (20) days from giving the consent to the Letter of Acceptance, the

Bidder shall sign and date the Contract and shall provide an unconditional and

irrevocable performance bank guarantee in the form and manner provided by the

Authority for the satisfactory completion of performance obligations including

warrant obligations and maintenance obligations, as applicable.

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21. The successful bidder will be expected to provide the services from 01st

22. Bidder must be ready to accept the extension of the contract by a further period of

three (3) Months on the same terms and conditions, if so desired by Authority.

January

2015.

23. Warranty: Normal Commercial warranty to be provided from the date of acceptance

of the equipment by the consignee.

24. Corrupt and Fraudulent Practices: It is the Trust’s policy that requires the bidders,

service providers and contractors and their subcontractor observe the highest standard

of ethics during the procurement and execution of such contracts and not to indulge

corrupt and fraudulent practices. The defaulter will be dealt with as per the Policy of

the Corruption

• Please note that the Bidder runs the risk of his bid being rejected if the

price schedule contains any conditions.

• Sign on all statements, documents, certificates submitting owning

responsibility for their correctness/ authenticity.

• The bidder is subjected to be black listed and the EMD forfeited if he is

found to have misled or furnished false information in the forms/

statements/ certificates submitted in proof of qualification requirements or

record of performance (Please see Corrupt and Fraudulent Practices).

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This invitation for bids is open to all bidders who fulfill the minimum eligibility criteria as laid herein.

Eligibility Criteria of the Bidder

Bids not complying with the ‘Eligibility Criteria’ are liable to be rejected and will not be considered for further evaluation. The bid should adhere to the minimum eligibility criteria specified.

Eligibility Criteria

S No Item

Criteria

Proof required Forms

Requirement Bidder

Single Entity

1 Firm Registration

The Bidder must be a Government Organization/ Public Sector/ Private limited Company/ Limited Company/ Partnership Firm having its registered Office in India

Must meet requirement

Copy of Registration

registered under Indian

Companies Act/ Incorporation

Certificate

--

2 Conflict of Interest No conflicts of interests as described. Must meet

requirement Letter of Bid Form 1

3 Penalty & Blacklisting

(i) The Bidder should never have been penalized by any organization for poor quality of work or breach of contract in the last three years.

(ii) The Bidder should never have been blacklisted by any Government department/Public Sector Undertaking in the last three years.

(iii) The Bidder should never have suffered bankruptcy/insolvency in the last three years.

Must meet requirement

Declaration of Bidder Form 3

Joint Venture is not applicable

Conflict of Interest: A Bidder shall not have a conflict of interest. All Bidders found to have a conflict of interest shall be disqualified. A Bidder may be considered to have a conflict of interest with one or more parties in this bidding process, if:

a. they have a controlling partner in common; or

b. they receive or have received any direct or indirect subsidy from any of them; or

c. they have the same legal representative for purposes of this bid; or

d. they have a relationship with each other, directly or through common third parties, that puts them in a position to have access to information about or influence on the Bid of another Bidder, or influence the decisions of the Trust regarding this bidding process; or a Bidder participates in more than one bid in this bidding process. Participation by a Bidder in more than one Bid will result in the disqualification of all Bids in which the party is involved. However, this does not limit the inclusion of the same Sub-Service Provider in more than one bid; or

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e. a Bidder or any of its affiliates participated as a consultant in the preparation of the design or technical specifications of the contract that is the subject of the Bid; or

f. A Bidder, or any of its affiliates has been hired (or is proposed to be hired) by the Trust for the Contract.

Qualifications of the Bidder

The following are the Qualification of the Bidder to participate in the Bid by submission of documentary evidence in its bid, the Bidder must establish to the Client’s satisfaction that it has the financial, technical, and production or performance capability necessary to perform the Contract, meets the qualification criteria and has a successful performance history.

Qualification Criteria

S No Item

Criteria

Proof Required Forms

Requirement Bidder

Single Entity

1 Financial Strength

(i) Historical Financial Performance: Submission of audited balance sheets, other financial statements acceptable to the Trust, for the last three (3) years to demonstrate the current soundness of the bidders financial position, profits, net worth positive and its prospective long term profitability for FYs 2013-14, 2012-13, 2011-12.

Must meet requirement

Audited balance sheets (Form 4a (2) of attachment

T1B)

Form 4a

(ii) Average Annual Turnover: Minimum average annual turnover of Rs One (1) Crore calculated as total certified payments received for contracts in progress or completed, within the last three (3) years i.e., FYs 2013-14, 2012-13, 2011-12

Must meet requirement

Audited financial

statements (Form 4a (3) of attachment

T1B)

Form 4a

2 Experience

Experience: A minimum experience in the following key activities: Offering admin support services with at least 30 resources for an government organization. Similar experience shall mean experience in staff outsourcing for office work.

Must meet requirement Form 4b Form 4b

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Form 1

II.iii Bid form

Letter of BID

(On Bidder’s letter head)

Date: ...............................................

Name of Contract: ......................................................

To:

Sir,

Having examined the bidding documents, including Addenda, the receipt of which is

hereby acknowledged, we, the undersigned, offer to [specify scope of the contract] under the

above named Contract in full conformity with the said bidding documents for the sum

specified in financial bid form or such other sums as may be determined in accordance with

the terms and conditions of the Contract. The above amounts are in accordance with the price

schedules attached herewith and are made part of this bid.

We undertake, if our bid is accepted, to commence performance and to achieve

completion within the respective times stated in the bidding documents.

If our bid is accepted, we undertake to provide an advance payment security and a

performance security in the form and amounts and within the times specified in the bidding

documents.

We agree to abide by this bid for a period of [ specify number ] days from the date

fixed for submission of bids as stipulated in the bidding documents, and it shall remain

binding upon us and may be accepted by you at any time before the expiration of that period.

Until a formal contract is prepared and executed between us, this bid, which consists

of the letter and Attachments 1 through [ ] hereto, together with your written acceptance

thereof and your notification of award, shall constitute a binding contract between us.

The bidder undertakes that there shall not be any Conflict of Interest against AHCT as

given in the definitions of the contract of this bid document.

We understand that you are not bound to accept the lowest, or any bid you may

receive.

Dated this........ Day of ........................ 2015

.............................................................................................. (Signature)

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In the capacity of

............................................................................................. (Position)

Duly authorized to sign this bid for and on behalf of

..................................................................................... (Name of bidder)

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Attachment B1

Bank Demand Draft for Bid Security

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Form 2

Attachment B2

Power of Attorney for signing of Bid Know all men by these presents, We,.........(name of the firm and address of the registered office) do hereby irrevocably

constitute, nominate, appoint and authorize Mr. /Ms (Name), son/ daughter/ wife of………and presently residing at

………,who is presently employed with us and holding the position of……………, as our true and lawful attorney

(herein after referred to as the “Attorney”) to do in our name and on our behalf, all such acts, deeds and things as are

necessary or required in connection with or incidental to submission of our bid for Name of Bid [insert: Name of Bid from

Bid data sheet] proposed by _____________(the “Authority”) including but not limited to signing and submission of all

applications, bids and other documents and writings, participate in bidders’ and other conferences and providing

information/ responses to the Authority, representing us in all matters before the Authority, signing and execution of all

contracts including the Agreement and undertakings consequent to acceptance of our bid, and generally dealing with the

Authority in all matters in connection with or relating to or arising out of our bid for the said Scheme and/or upon award

thereof to us and/or till the entering into of the Agreement with the Authority.

AND we hereby agree to ratify and confirm and do hereby ratify and confirm all acts, deed sand things done or

caused to be done by our said Attorney pursuant to and in exercise of the powers conferred by this Power of Attorney and

that all acts, deeds and things done by our said Attorney in exercise of the powers here by conferred shall and shall always

be deemed to have been done by us.

In witness whereof we,……………………..,the above named principal have executed this power of attorney on

this ……………………… day of ………., 2015.

For……………………………..

(Signature, name, designation and

address)

Witnesses:

1.

2.

Accepted Notarised

(Signature, name, designation and address of the Attorney)

Notes:

The mode of execution of the Power of Attorney should be in accordance with the procedure, if any, laid down

by the applicable law and the charter documents of the executants (s) and when it is so required, the same should be

under common seal affixed in accordance with the required procedure.

The Power of Attorney should be executed on a non-judicial stamp paper of Rs. 50 (fifty) and duly notarised by a

notary public.

Wherever required, the Bidder should submit for verification the extract of the charter documents and documents

such as a board or shareholders resolution/ power of attorney in favour of the person executing this Power of Attorney for

the delegation of power hereunder on behalf of the Bidder.

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Form 3

Attachment T1A

Bidder’s Particulars and Eligibility Criteria

1. Company Profile

.1 Name of the Company

.2 Registered Office of the Company

.3 Firms Registration Number (under Companies Act, 1956):

.4 Firms Registration expiry date (Validity):

.5 Firms Registration Date:

.6 Legal Status (e.g. incorporated private company, unincorporated business, partnership, proprietary firm, etc.):

.7 Registered address:

.8 Year of commencement of Company:

.9 Brief description of the Company including details of its mainlines of business

.10

Details of authorized signatory of the Bidder

Name:

Designation:

Company:

Address:

Phone No:

Fax No:

E-mail address:

2. Please State the following correctly:

(i)Has the Bidder ever been penalized by any organization for poor quality of work or breach of contract in the last three years?

Yes No

(ii)Has the Bidder ever failed to complete any work awarded to it by any public Authority/entity in last three years?

Yes No

(iii)Has the Bidder been ever blacklisted by any Government department/ Public Sector Undertaking in the last three years?

Yes No

(iv) Has the Bidder been suffered bankruptcy/insolvency in the last three years?

Yes No

Note:Ifanswertoanyofthequestionsat(i)to(v)isyes,theBidderisnoteligibleforthis Work.

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3. a. Office Network of theCompany in Hyderabad.

4. Documents to be submitted:

a. Copy of Firm’s Registration Certificate

b. Service Conformity Certificates(If any)

c. Other Relevant documents (duly listed)

5. Details of Bank Draft:

a. Towards the Bid Security amount of Rupees Fifty thousand only: 6. Responsiveness Checklist:

The following documents are to be submitted by the bidders:

S No Item Yes/ No

1 Form 1: Letter of Bid Yes No

2 Form 2: Power of Attorney For Signing the Bid Yes No

3 Form 3: Attachment T1A Yes No

4 Form 4a: Financial Strength Yes No

5 Form 4b: Experience Yes No

7 Form 4c: Current Works in Progress Yes No

8 Audited Profit & Loss, Balance Sheets for FY s 2013-14, 2012-13 and 2011-12.

Yes No

9 Demand Draft Yes No

10 Copy of ICAI Firm Registration Yes No

11 Copies of Work Orders and the Work Completion/ Satisfactory Letter given by the concerned clients

Yes No

12 Audited financial statements for FYs 2013-14, 2012-13 and 2011-12.

Yes No

Date:

Signature and Seal of Authorized Person

Place:

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Form 4a

Attachment T1B

From 4a- Financial Strength

Name of the Bidder:

1. Bidders shall provide financial information to demonstrate that they meet the requirements. Each Bidder shall complete this form. If necessary, separate sheets shall be used to provide complete banker information. A copy of the audited balance sheets shall be attached. Autonomous subdivisions of parent conglomerate businesses shall submit financial information related only to the particular activities of the subdivision.

Banker Name of the banker

Address of banker

Telephone Contact name and title

Fax Telex

2. Summarize actual assets and liabilities for the previous three calendar years. Based upon known commitments, summarize projected assets and liabilities for the next two calendar years, unless the withholding of such information by stock market listed public companies can be substantiated by the Bidder.

Financial information Actual: Previous Three

years

Projected: Next two

years

3 2 1 1 2

1.Total Assets

2.Curent assets

3.Total liabilities

4.Current liabilities

5.Profits before taxes

6.Profits after taxes

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3. Specify proposed sources of financing, such as liquid assets, unencumbered real assets, lines of credit, and other financial means, net of current commitments, available to meet the total cash flow demands of the subject contract or contracts as indicated.

Source of financing Amount

1.

2.

3.

4.

Attach audited financial statements—including, as a minimum, profit and loss account, balance sheet, and explanatory notes—for the last 3 years. If audits are not available, partnerships and firms owned by individuals may submit their balance sheets certified by a chartered accountant, and supported by copies of tax returns,

4. Abstract of Financial Capacities:

S. No Financial Year Annual Turnover (Rs) Net worth (Rs) Cash Profit (Rs)

1 2013-14

2 2012-13

3 2011-12

Average

Certificate from the Statutory Auditor

In case the Bidder does not have a Statutory Auditor, it shall provide the certificates from its charted accountant that ordinarily audits the annual accounts of the Bidder.

*Note:Please attach copy of printed Audited Annual Financial Statements.

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Form 4b

Form 4b

Experience Record

1. All individual firms must complete the information in this form with regard to the

contracts generally. The information supplied should be the annual turnover of the Bidder, in

terms of the amounts billed to clients for each year for work in progress or completed, at the

end of the period reported. The annual periods should be calendar years, with partial

accounting for the year up to the date of submission of applications. This form may be

included for Sub Contractor only explicitly permits experience and resources of (certain) Sub

Contractor to contribute to the Bidder’s qualifications.

A brief note on each contract should be appended, describing the nature of the work, duration

and amount of contract, managerial arrangements, Client, and other relevant details.

Use a separate page for each partner of a Joint Venture, and number these pages.

Bidders should not enclose testimonials, certificates, and publicity material with their

applications; they will not be taken into account in the evaluation of qualifications.

2.

S No

Name of

the

Contract

Client

Quantity

of

contract

(specify

the

measure)

Period of contract

Value of

contract

Completed

YES/NO

From To

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Name of Bidder or partner of a Joint Venture

Use a separate sheet for each contract

1 Number of contract

Name of contract

2 Name of Client

3 Client’s Address

4 Nature of similar work and special features relevant to the contract for which the Bidding documents are issued

5 Service Provider role (check one)

1. Prime Service Provider 2. Management Service Provider 3. Sub-Contractor 4. Partner in a Joint Venture

6 Amount of the total/ Sub Contractor/partner share (at completion, or at date of award for current contracts)

7 Equivalent amount:

Total contract: Rs_______________. Subcontract: Rs.__________. Partner share: Rs______________

8 Date of award/completion

9 Contract was completed _________ months ahead/behind original schedule (if behind, provide explanation)

10 Contract was completed Rs.______________% under/over original contract amount (if over, provide explanation)

11 Special contract/technical requirements

12 Indicate the approximate present total contract value of work undertaken by subcontract, if any, and the nature of such work.

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Form 4c Form 4c-Current Works in Progress

Name of the Bidder:

Bidders and each partner to a joint venture bid should provide information on their current

commitments on Bidders and each partner to a joint venture bid should provide information

on their current commitments on all contacts that have been awarded, or for which a letter of

intent or acceptance has received, or for contracts approaching completion, but for which an

unqualified, full completion certificate has yet to be issued.

Name of

contract

Trust, contact

address/tel/fax

Value of

outstanding work

Estimated

completion date

Average

monthly

invoicing over

last six months

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Price Bid Form

[Location, date]

To:

Sir,

We the under signed, offer to provide the services for [title of the Bid] in accordance

with your Bidding Document dated [date] and our bid (Technical and Financial bid). Our

attached financial bid is for the sum of [amount in words and figures]. This amount is

exclusive of the all local taxes.

Our financial bid shall be binding upon us subject to the modifications resulting from

contract negotiations, up to expiration of the validity period of the bid i.e.,[date].

We understand you are not bound to accept any bid you receive.

We remain,

Yours sincerely,

Authorized signatory:

Name and Title of Signatory:

Name of Firm:

Address:

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Form 5

Attachment F1

Form F1-Cost Breakup Table

S No Description Overall Percentage (%) of Administrative Cost

per unit per month

1 Overall percentage (%) of

Administrative Cost

*Note:

• The bidders have to quote overall Percentage of Administrative Cost per month

per unit and the Committee shall calculate the same for the given quantity per month

irrespective of Resource mentioned.

• Unit Price is exclusive of all applicable taxes.

• Bidder has to quote financials only online. No hard copies in respect of price and price bid shall be submitted.

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Aarogyasri Health Care Trust

LETTER OF ACCEPTANCE

[Date]

To: [Name of successful bidder]

[Address of successful bidder]

This is to notify you that your bid dated [enter date] for the execution of the [name of

the contract as given in the bidding data] for the contract price of the equivalent of [amount

in numbers and words, and name of currency/currencies], as corrected and modified in

accordance with the Instructions to Bidders, is hereby accepted by our agency. You are

hereby required:

(a) to submit the performance security / Performance Bank Guarantee [ specify as provided in

the bidding documents];

(b) to sign the attached contract agreement and return [ specify as provided in the bidding

documents ]; and

(c) to commence execution of the said contract in accordance with ‘ The Contract’

documents.

Authorized signature......................................………....

Name and title of signatory..........................................

Name of agency............................

Door No. 8-2-293/82/a/ahct, Road No. 46, Jubilee Hills, Hyderabad - 500033

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CONTRACT FOR PROVISION OF SERVICES

[NAME OF THE WORK]

Between

Aarogyasri Health Care Trust

And

[Insert: Name of the Service Provider]

Dated: _________________________

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THE CONTRACT

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CONTRACT AGREEMENT

THIS CONTRACT AGREEMENT is made

the [ insert: ordinal ] day of

BETWEEN

[ insert: month ], [ insert: year ].

(1) [ insert: Name of Trust ], a [ insert: name of Trust], and having its principal place of business at [ insert: address of Trust ]

(2) [insert: name of Service Provider], a corporation incorporated under the laws of [insert: country of Service Provider] and having its principal place of business at [insert: address of Service Provider] (hereinafter called “the Service Provider”).

(hereinafter called “the Trust”), and

WHEREAS

(A) The Trust vide its Bid Notification No. ________________________________invited

Competitive Bids for Identification of Service Provider for supply of manpower to

back Office Support Services for AHCT, Telangana State for a period of Twelve (12)

months from the date of Commencement of Services through competitive bidding

process;

(B) The Service Provider submitted their Competitive Bid for the aforesaid work,

whereby the Service Provider represented to the Trust that they had the required

professional skills, and in the said Bid the Service Provider also agreed to implement

and provide the Services to the Trust on the terms and conditions as set forth in the

Bidding Document and this Agreement(“the Scheme”); and

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NOW IT IS HEREBY AGREED as follows:

Article 1 Contract Documents

1.1 Contract Documents

The following documents shall constitute the Contract between the

Trust and the Service Provider, and each shall be read and construed

as an integral part of the Contract:

(a) This Contract Agreement and the Appendices attached to the

Contract Agreement and the Service Providers’ bid.

(b)

1.2

[ Add here: any other documents ]

Order of Precedence In the event of any ambiguity or conflict between the Contract Documents listed above, the order of precedence shall be the order in which the Contract Documents are listed in Article 1.1 (Contract Documents).

1.3 Definitions

Capitalized words and phrases used in this Contract Agreement shall have the same meanings as are ascribed to them in the General Conditions of Contract.

Article 2 Contract Price and Payment Terms

2.1 Contract Price

The Trust hereby agrees to pay to the Service Provider the Contract

Price in consideration of the performance by the Service Provider of

its obligations under the Contract. The Contract Price shall

be [insert: amount in words],[insert: amount in figures], as

specified in the Price Schedule.

The Contract Price shall be understood to reflect the terms and

conditions used in the specification of prices in the detailed price

schedules, including the taxes, duties and related levies if and as

identified.

Payment will be released every month after the submission of in-

voice on satisfactory performance and after deduction of penalty, if

any. There shall be paid no advance payment in any case. Percent of

payment shall be paid as specified in price schedules.

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Article 3 Effective Date 3.1 Effective Date

The time allowed for delivery of the Service shall be determined

from the date when all of the following conditions have been

fulfilled:

(a) This Contract Agreement has been duly executed for and on behalf of the Trust and the Service Provider;

(b) The Service Provider has submitted to the Trust the performance security and the advance payment security;

(c) The Trust has paid the Service Provider the advance payment; (d)

3.2

[specify here: any other conditions, for example, opening/confirmation of letter of credit].

Each party shall use its best efforts to fulfill the above conditions for

which it is responsible as soon as practicable.

If the conditions listed any are not fulfilled within two (2) months from the

date of this Contract Agreement because of reasons not attributable

to the Service Provider, the parties shall discuss and agree on an

equitable adjustment to the Contract Price and the Time and/or other

relevant conditions of the Contract.

Article 4 Appendixes

4.1 The Appendixes listed below shall be deemed to form an integral part of

this Contract Agreement.

4.2 Reference in the Contract to any Appendix shall mean the Appendixes

listed below and attached to this Contract Agreement, and the

Contract shall be read and construed accordingly.

APPENDIXES

Appendix 1 Description of the Services

Appendix 2 Project Plan (With deliverables and delivery schedule& SLAs)

Appendix 3 Performance Security forms (Bank Guarantee)

Appendix 4 Price Schedules

Appendix 5 Minutes of Contract Finalization Discussions and Agreed-to Contract Amendments

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IN WITNESS WHEREOF the Trust and the Service Provider have caused this Contract

Agreement to be duly executed by their authorized representatives on the day and year first

above written.

For and on behalf of the Trust

Signed:

in the capacity of [ insert: title or other appropriate designation ]

in the presence of

For and on behalf of the Service Provider

Signed:

in the capacity of [ insert: title or other appropriate designation ]

in the presence of

CONTRACT AGREEMENT

dated the [ insert: number] day of [ insert: month ], [ insert: year ]

BETWEEN

[ insert: name of Trust],“the Trust”

AND

[ insert: name of Service Provider ],

“the Service Provider”

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1. DEFINITIONS:

i. "Trust/ Purchaser" shall be Aarogyasri Health Care Trust.

ii. Agreement: Shall mean the deliverables with SLAs and the Annexure thereto signify

the contract period, terms and conditions etc.

2. NOTICES: All notices to be given under the contract shall be in writing and shall be sent by

personal delivery, registered post, Special courier, cable, telegraph, telex, facsimile,

electronic mail.

Notices shall be deemed to include any approvals, consents, instructions, orders,

certificates information and other communication to be given under the contract.

3. DISPUTE AND MUTUAL CONSULTATION: If any dispute of any kind whatsoever shall arise between the seller/service provider

and the Trust in connection with or arising out of the contract, the parties shall seek

to resolve any such dispute by mutual consultation. If the parties fail to resolve such

a dispute by mutual consultation within 28 days after one party has notified the

other in writing of the dispute, then upon expiry of notice, either party may proceed

to the notification of Arbitration.

4. ARBITRATION: Any dispute between the parties arising under or related to this contract Agreement

that cannot be settled amicably may be referred to by either party to be Arbitration

in accordance with the provisions of the Arbitration conciliation Act, 1996 or other

rules as may be mutually agreed.

The Arbitrations shall be held in Hyderabad; and the proceedings shall be in

English.

The Arbitration award shall be subject to the jurisdiction of Hyderabad High Court

at Hyderabad.

5. WAIVER: The failure of either party to enforce its rights under this contract at any time for

any period shall not be construed as a waiver of such rights.

6. SAVINGS (SEVERABILITY): If any provision of this contract is held unenforceable, then such provision will be

modified to reflect the parties’ intention. All remaining provisions of this contract

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shall remain in full force and effect.

7. ADDENDUM: The Trust and the Service Provider upon the mutual consent of both shall be

entitled to carry written addendum through separate addition to this contract with a

view to modify, alter, ratify, add or delete to the existing clauses of this contract in

such manner and to such extent as they may consider expedient in the interest of

and for the purpose of the Trust.

8. CONFLICT OF INTEREST: The Trust and Service Provider warrants that this contract is not likely to have any

conflict of interest with any of their organizational, financial, contract or other

interests relating to the works and services under this contract.

9. INDEMNITY: The Seller/ Service provider covenants to indemnify, keep indemnified and hold

harmless the Trust against all claims , demands, losses, expenses, costs, damages,

suits or proceedings made against , incurred or suffered in connection with the

Performance of the contract (whether or not involving a third party claim) of any of

its representations , warranties , covenants and undertakings under this contract.

10. JURISDICTION: This contract shall be governed by and construed in accordance with the prevailing

laws in India. Further, the parties agree that the competent courts or Forums at

Hyderabad; only shall have jurisdiction on all matters relating to this contract.

11. DAMAGES: That all damages caused by carelessness, negligence or non-performance of the

seller’s employees/workmen or any material is wasted or is misused by the

personnel/workmen of the seller will be to the account of the seller/service provider

who shall make good the same and shall be responsible or accountable for the

same.

12. SECURITIES: Performance Guarantee:

• The Performance Security shall be for an amount equal to 5 percent (5%) of the entire Contract Price.

• The Performance Security shall be released after the expiry of 30 days upon the expiration of contract.

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• Trust reserves the right to forfeit the bank guarantee provided by the Service Provider if the Trust is not satisfied with the performance of the Service Provider.

APPENDIX 1 Description of the Services

[Give detailed descriptions of the Services to be provided; Implementation schedule-dates for completion of various tasks; place of performance for different tasks; specific tasks to be approved by Trust etc.]

APPENDIX 2 Project Plan

(With Deliverables and Delivery Schedule& SLAs) [List format, frequency and contents of deliverables and reports; persons to receive them; dates of submission;]

APPENDIX 3

Performance Security Form (Bank Guarantee)

____________________________

[insert: Trust’s Name, and Address of Office]

Date:[insert: date]

PERFORMANCE GUARANTEE No.:[insert: Performance Guarantee Number]

We have been informed that on [insert: date of award] you awarded Contract No. [insert: Contract number] for [insert: title and/or brief description of the Contract] (hereinafter called "the Contract") to [insert: complete name of Service Provider] (hereinafter called "the Service Provider"). Furthermore, we understand that, according to the conditions of the Contract, a performance guarantee is required. At the request of the Service Provider, we hereby irrevocably undertake to pay you any sum(s) not exceeding [insert: amount(s)1

in figures and words] upon receipt by us of your first demand in writing declaring the Service Provider to be in default under the Contract, without cavil or argument, or your needing to prove or to show grounds or reasons for your demand or the sum specified therein.

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On the date of your issuing, to the Service Provider, the Operational Acceptance Certificate for the System, the value of this guarantee will be reduced to any sum(s) not exceeding [insert: amount(s) In figures and words]. This remaining guarantee shall expire no later than [insert: number and select: of months/of years (of the Warranty Period that needs to be covered by the remaining guarantee)] from the date of the Operational Acceptance Certificate for the System, 2

Advance Payment Security Form (Bank Guarantee)

and any demand for payment under it must be received by us at this office on or before that date. This guarantee is subject to the Applicable Law. _______________________ [Signature(s)]

________________________________ [insert: Trust’s Name, and Address of or Office]

Date:[insert: date]

ADVANCE PAYMENT GUARANTEE No.:[insert: Advance Payment Guarantee Number]

We have been informed that on [insert: date of award] you awarded Contract No. [Insert: Contract number] for [insert: title and/or brief description of the Contract] (hereinafter called "the Contract") to [insert: complete name of Service Provider] (hereinafter called "the Service Provider"). Furthermore, we understand that, according to the conditions of the Contract, an advance payment in the sum of [insert: amount in numbers and words, for each currency of the advance payment]

For each payment after the advance payment, which you will make to the Service Provider under this Contract, the maximum amount of this guarantee shall be reduced by the [insert: ninth or appropriate figure/proportion] part of such payment.

is to be made to the Service Provider against an advance payment guarantee. At the request of the Service Provider, we hereby irrevocably undertake to pay you any sum or sums not exceeding in total the amount of the advance payment referred to above, upon receipt by us of your first demand in writing declaring that the Service Provider is in breach of its obligations under the Contract because the Service Provider used the advance payment for purposes other than toward the proper execution of the Contract. It is a condition for any claim and payment to be made under this guarantee that the advance payment referred to above must have been received by the Service Provider on its account [insert: numberand domicile of the account].

3

At the time at which the amount guaranteed becomes nil, this guarantee shall become null and void, whether the original is returned to us or not.

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APPENDIX 4

Price Schedules

APPENDIX 5

Minutes of Contract Finalization Discussions and Agreed to Contract

Amendments