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Government to Citizen Mass Scale Government to Citizen Mass Scale Authorised Authorised Alerting, Alerting, by by Cell Broadcasting Cell Broadcasting . . Its about time Its about time . . By By Mark Wood, Hon Sec, CEASa international, for; Mark Wood, Hon Sec, CEASa international, for; ITU ITU Emergecy Emergecy Telecom Telecom 30 May 2007 30 May 2007 Yaounde Yaounde Cameroon Cameroon Mark.wood@ceasa Mark.wood@ceasa - - int.org int.org http://www.ceasa http://www.ceasa - - int.org int.org

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Page 1: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Government to Citizen Mass Scale Government to Citizen Mass Scale AuthorisedAuthorised Alerting, Alerting,

by by ‘‘Cell BroadcastingCell Broadcasting’’. . ““Its about timeIts about time””. .

ByByMark Wood, Hon Sec, CEASa international, for;Mark Wood, Hon Sec, CEASa international, for;

ITU ITU EmergecyEmergecy TelecomTelecom30 May 200730 May 2007

YaoundeYaounde CameroonCameroon

[email protected]@ceasa--int.orgint.orghttp://www.ceasahttp://www.ceasa--int.orgint.org

Page 2: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

‘‘Cell AlertCell Alert’’ System System Via Cell Broadcast.Via Cell Broadcast.

ByByCellular Emergency Alert Service Association (CEASa) .Cellular Emergency Alert Service Association (CEASa) .

CEASa is a notCEASa is a not--forfor--profit Voluntary organization which profit Voluntary organization which exists to further Humanitarian applications of Cell exists to further Humanitarian applications of Cell

Broadcasting for governmentBroadcasting for government--toto--citizen mass alerting. citizen mass alerting.

[email protected]@ceasa--int.orgint.org

Page 3: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

What the experts said;What the experts said;Bangkok, February 23rd 2005:Bangkok, February 23rd 2005:

The The ‘‘Orange ThaiOrange Thai’’ president and CEO said that the president and CEO said that the company would upgrade some of its cell stations to company would upgrade some of its cell stations to be able to broadcast messages alerting its mobile be able to broadcast messages alerting its mobile phone users using a technique called Cell phone users using a technique called Cell Broadcasting. After the tsunami event, Orange did Broadcasting. After the tsunami event, Orange did not have a chance to fulfill its role to not have a chance to fulfill its role to communicate to people because the capacity of its communicate to people because the capacity of its cell sites was limited, he said.cell sites was limited, he said.

The technique will allow the operator to broadcast The technique will allow the operator to broadcast streaming text messages to between 100,000 and a streaming text messages to between 100,000 and a million users a minute, he said, noting that the million users a minute, he said, noting that the process took less time than to send an SMS message process took less time than to send an SMS message and that every operator should coordinate in this and that every operator should coordinate in this project in order to create an efficient nationwide project in order to create an efficient nationwide warning system.warning system.

Under normal circumstances, this cell broadcasting Under normal circumstances, this cell broadcasting system could also be used as a direct marketing system could also be used as a direct marketing tool, he noted." tool, he noted."

Page 4: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

What the experts said;What the experts said;ETSI conference, Cannes, February 14th 2005:ETSI conference, Cannes, February 14th 2005:

Quotation from official statement from the Quotation from official statement from the European Union Commissioner for European Union Commissioner for Information, Society and Media, Viviane Information, Society and Media, Viviane Reading Reading

"New applications of mobiles are constantly "New applications of mobiles are constantly developing, we are currently investigating developing, we are currently investigating whether and how these networks could be whether and how these networks could be used for early warning of the public of an used for early warning of the public of an imminent threat or disaster, and what imminent threat or disaster, and what further actions would need to be taken, further actions would need to be taken, for instance to ensure a for instance to ensure a harmonisedharmonisedimplementation of cell broadcast across implementation of cell broadcast across the world's GSM networks and phones."the world's GSM networks and phones."

Page 5: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Covered in this presentation;Covered in this presentation;

•• TechnologyTechnology•• Political issuesPolitical issues•• International Harmonization. International Harmonization.

Page 6: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

There are five main points to There are five main points to remember about Cell Broadcast.remember about Cell Broadcast.

•• Uses the Uses the ‘‘Cell BroadcastCell Broadcast’’ (Area Information) feature (Area Information) feature that most mobiles already have built in; no need to that most mobiles already have built in; no need to build anything.build anything.

•• ‘‘DownlinkDownlink--onlyonly’’ true true ‘‘BroadcastBroadcast’’ means No limit to means No limit to scale; can talk to hundreds of millions at one time will scale; can talk to hundreds of millions at one time will not crash the networks.not crash the networks.

•• Uses capacity not taken by calls, so is immune to Uses capacity not taken by calls, so is immune to failure due to overloading as always happens during failure due to overloading as always happens during disasters.disasters.

•• We can target individual We can target individual ‘‘cellscells’’ (Towers) so it is geo(Towers) so it is geo--specific. You can tell one village to evacuate and specific. You can tell one village to evacuate and another to stay where they are.another to stay where they are.

•• We can secure it so that spammers hackers and We can secure it so that spammers hackers and spoofersspoofers cant get in, only authorized government cant get in, only authorized government officials. officials.

Page 7: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Advanced Broadcast Commander

Cell Broadcast Broker Server(Content Casting Center)

Cel@lert DirectVia web browser

Network X

Cell Broadcast Centre

Cell@lert

Network Y

Cell@lert system Components

Cell Broadcast Centre

Cell BroadcastReporter

HTML

CAP

BMRP

BMSP

BMSP

Page 8: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

The authority logs on to a web portal, and selects the geographical area where the broadcast will be sent

Page 9: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Then the text of the message and other details about the message are also proposed

Page 10: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

BSS Network

BSC

RBS

A-bis

BSC

RBS

A-bis

Cell Broadcast CenterCBC Flooding

ExpectedIn next hour

Cell Data

Cell Planner

Cell Broadcasting by the Network

BMSP

FromCBBS

GSM 03.49

If the Broker sees that all policy has been followed, then it is reformatted and Signaled to each network in turn. It is then broadcast to all mobiles campedOn the affected cells, which then alarm and display the message.

Page 11: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Impact on NetworksImpact on Networks

•• Is not affected by, or cause congestion, Is not affected by, or cause congestion, uses CBCCH uses CBCCH notnot TCH (not using traffic TCH (not using traffic channels). So it will work even in full channels). So it will work even in full overload situations such as disasters. overload situations such as disasters.

•• The Cell Broadcast feature needs to be The Cell Broadcast feature needs to be enabled by buying the feature from the enabled by buying the feature from the system vendor. system vendor.

Page 12: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Impact on Impact on phonesphones

•• To enable the feature, the user can To enable the feature, the user can switch it on from the switch it on from the ‘‘area informationarea information’’menu on his phone.menu on his phone.

•• Channels can be enabled from the menu Channels can be enabled from the menu system, or by oversystem, or by over--thethe--airair--activationactivation--teleserviceteleservice ( once the feature is ( once the feature is switched on, but right now the default switched on, but right now the default is off, we need to change that ). is off, we need to change that ).

Page 13: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Impact on Impact on regulationregulation

•• Urgent need for harmonized channel Urgent need for harmonized channel identification scheme to make it identification scheme to make it practical for travelers and tourists, and practical for travelers and tourists, and to prevent to prevent spammingspamming. .

•• Improvements to standards needed to Improvements to standards needed to make sure phones give priority to make sure phones give priority to emergency messages and give a distinct emergency messages and give a distinct tone. tone.

Page 14: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Political Issues;Political Issues;

•• Senders ( e.g. Police) must be authorized by Senders ( e.g. Police) must be authorized by national law. Messages must be authentic and national law. Messages must be authentic and follow national policy. follow national policy.

•• Resistant to Hackers Resistant to Hackers SpoofersSpoofers and Spammers.and Spammers.•• Not acceptable for warnings only to subscribers on Not acceptable for warnings only to subscribers on

one network, must be allone network, must be all•• EU law requires accountability, accordingly reporter EU law requires accountability, accordingly reporter

system is part of solution. system is part of solution. •• Government to Government communications in Government to Government communications in

order to reach closed user groups such as off duty order to reach closed user groups such as off duty reservists. reservists.

Page 15: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

International Agencies;International Agencies;

•• Senders, e.g. coordinators need to have Senders, e.g. coordinators need to have previously arranged accounts.previously arranged accounts.

•• The governments and networks must agree The governments and networks must agree to this facility being made available to relief to this facility being made available to relief agencies, and so MoUs must be provided to agencies, and so MoUs must be provided to control this. control this.

•• Can be used for call out of off duty staff. Can be used for call out of off duty staff.

Page 16: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Proposed InternationalProposed International‘‘CivicCivic’’ Channels.Channels.•• Exercise and test.Exercise and test.•• Maritime service channel. (IMO)Maritime service channel. (IMO)•• Aeronautical service channel. (ICAO)Aeronautical service channel. (ICAO)•• Amateur service channel. (IARU)Amateur service channel. (IARU)•• Scientific services (Scientific services (egeg ISNDRISNDR--PPW).PPW).•• UNDSS (UN Department of Safety and Security)UNDSS (UN Department of Safety and Security)•• Child securityChild security•• WHO (health related info)WHO (health related info)•• OCHA (IA CoOCHA (IA Co--ordination)ordination)•• Red Cross/ Crescent Movement.Red Cross/ Crescent Movement.

Page 17: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Diplomatic Issues;Diplomatic Issues;

•• National sovereignty must be respectedNational sovereignty must be respected•• National systems must fully integrate with National systems must fully integrate with

international projects.international projects.•• Should be complementary to but never Should be complementary to but never

compete with existing and proposed system.compete with existing and proposed system.•• Harmonized approach to language codes.Harmonized approach to language codes.

Page 18: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Computer Aided Dispatch andGIS management systems

Cell Broadcast Broker Server

Cel@lert DirectVia web browser

Cell@lert system Components

HTML

CAP

Activity Reports.

Page 19: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Computer Aided Dispatch andGIS management systems

Cell Broadcast Broker Server

Cel@lert DirectVia web browser Phone company X

Cell Broadcast CentreResident in network

Phone company Y

Cell@lert system Components

HTML

CAP

BMSP

Activity Reports.

Page 20: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Computer Aided Dispatch andGIS management systems

Cell Broadcast Broker Server

Cel@lert DirectVia web browser Phone company X

Cell Broadcast CentreResident in network

Phone company Y

Cell@lert system Components

Cell BroadcastCentre In pool

HTML

CAP

BMSP

Activity Reports.

Page 21: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Computer Aided Dispatch andGIS management systems

Cell Broadcast Broker Server

Cel@lert DirectVia web browser Phone company X

Cell Broadcast CentreResident in network

Phone company Y

Cell@lert system Components

Cell BroadcastCentre In pool

HTML

CAP

BMSP

Activity Reports.

Distribution to other media..

Page 22: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Computer Aided Dispatch andGIS management systems

Cell Broadcast Broker Server

Cel@lert DirectVia web browser Phone company X

Cell Broadcast CentreResident in network

Phone company Y

Cell@lert system Components

Cell BroadcastCentre In pool

HTML

CAP

BMSP

‘Trust Protocol Board’

Activity Reports.

Distribution to other media..

Page 23: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Computer Aided Dispatch andGIS management systems

Cell Broadcast Broker Server

Cel@lert DirectVia web browser Phone company X

Cell Broadcast CentreResident in network

Phone company Y

Cell@lert system Components

Cell BroadcastCentre In pool

HTML

CAP

BMSP

‘Gatekeeper’

‘Trust Protocol Board’

admission rules

Activity Reports.

Distribution to other media..

Page 24: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Computer Aided Dispatch andGIS management systems

Cell Broadcast Broker Server

Cel@lert DirectVia web browser Phone company X

Cell Broadcast CentreResident in network

Phone company Y

Cell@lert system Components

Cell BroadcastCentre In pool

HTML

CAP

BMSP

‘Gatekeeper’

‘Trust Protocol Board’

Invigilators

admission rules

Activity Reports.

Distribution to other media..

Page 25: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

Computer Aided Dispatch andGIS management systems

Cell Broadcast Broker Server

Cel@lert DirectVia web browser Phone company X

Cell Broadcast CentreResident in network

Phone company Y

Cell@lert system Components

Cell BroadcastCentre In pool

HTML

CAP

BMSP

‘Gatekeeper’

‘Trust Protocol Board’

Invigilators

admission rules

‘Read Only’Public access via internet for accountability

Activity Reports.

Distribution to other media..

Page 26: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

ITUITU--T SG2 Proposals;T SG2 Proposals;

•• 800800--899 Civic Advisories899 Civic Advisories•• 900900--999 Civic Emergency Alerts999 Civic Emergency Alerts•• 1090010900--10999 Mandatory messages. 10999 Mandatory messages.

The ITU-T proposes to become the registry for MI/SC codes for Civicpurposes. In the interim CEASa is operating a non binding voluntary code for participating trial systems.

Examples;Examples;

888 Turkish Language Civic messages.888 Turkish Language Civic messages.

920 Dutch Language Emergency Alerts.920 Dutch Language Emergency Alerts.

921 English Language Emergency Alerts.921 English Language Emergency Alerts.

Page 27: Government to Citizen Mass Scale Authorised Alerting, by ... · Government to Citizen Mass Scale Authorised Alerting, by ‘Cell Broadcasting’. “Its about time”. By Mark Wood,

‘‘Cell@lertCell@lert’’ SystemSystemByBy

CEASa. CEASa.

[email protected]@ceasa--int.orgint.org

The EndThe End