govia and donahue (2)

10
MEMBERSHIP STRUCTURE MEMBER VERIFICATION WEBSITE Welcome

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Page 1: Govia and donahue (2)

MEMBERSHIP STRUCTUREMEMBER VERIFICATIONWEBSITE

Welcome

Page 2: Govia and donahue (2)

Membership Structure

MEMBERSHIP Account Management

DispatchLocate Request/Service Area Management

Authorized ContactsPrimary OutputRegistered Assets

Additional Outputs

Page 3: Govia and donahue (2)

OKIE811 Email Blast

Request Account Information

Verify Account Information

Verify Service Area MSAM

Submit Verification form

“In the successful organization, no detail is too small to escape close attention.” - Lou Holtz

Member VerificationMarch 8th, 2016

Why Review Employee Changes Company Changes Assets Changes

Impact Locate Request Notifications Facilities exposed to damage Billing

www.okie811.org

Page 4: Govia and donahue (2)

Reviewing1. 2.

3.

Member Account and Billing Dispatch: Contacts, Outputs

Dispatch: Service Areas MSAM

OKLAHOMA

Page 5: Govia and donahue (2)

Submitting ChangesService Area ChangesMember & Dispatch Changes

SHAPEFILE (Digital file of mapping information)

KML & KMZ FILE

GRID LIST ( Add or Delete service areas by Range, Township, Section & Quarter Section)

JPEG (Digital Image File)

MSAM (Member Service Area Mapping An online map to view and your service areas Contact [email protected] to request a login)

Page 6: Govia and donahue (2)

Dial 811, press option 2 Notify CSR reason your

calling Member Services will

contact you to make changes

Call (800) 522-6544 x4003 [email protected]

Business Hours After-Hours

Member Disaster Relief Plan

Page 7: Govia and donahue (2)

Member Portal

What? Login for exclusive membership content

Where? Members Area of www.okie811.org

Who? Authorized contacts, as well as Billing, GIS, and Database

contacts. When?

Our current logins will be suspended for additional registration information soon.

Why? Utilizing the additional portal registration information, we will be

able to customize the website with pertinent information based on contact type.

Page 8: Govia and donahue (2)

OKIE811.ORG Member Areas

General Access

• New Membership Forms

• Frequently Asked Questions

Authorized Access

• Reports and tools available to all authorized contacts

Priority Access

• Membership and dispatch code setup verification and updates for Billing, Database or GIS Contacts.

Page 9: Govia and donahue (2)

?Questions

Page 10: Govia and donahue (2)

And the

winner is…