gps personal alarm (3g) · 2017. 7. 25. · gps alarm how do i configure the gps personal alarm?...
TRANSCRIPT
GPS Personal Alarm (3G)Configuration & Action Commands
Please use this manual to configure, maintain and control your GPS Personal Alarm
3G Cell
Carrier
Network
Text the GPS Alarm
GPS Alarm replies
Where additional command information is needed, this will be explained here
Request to turn on/off functions
GPS Alarm confirms function enabled/disabled
GPS Alarm
How do I configure the GPS Personal Alarm?The Personal Alarm is a ‘text-to-set’ device, which means you need to text the Personal Alarm commands to enable/disable functions, and to obtain location information.
The following slides explain the various commands and configurations you can set on the Personal Alarm, and what each command does.
Additional FactsOther useful to know information will be included in these boxes.
Optional / Recommended / Essential
We will tell you if the command is Optional, Recommended or Essential
Configuration CommandsConfiguration commands are usually set once and set to support aspects of the personal alarm that are specific to
your location and individual device preferences
Michelle SOS1. Emergency/authorized contacts
You may set up to fiveprogrammed numbers on the Personal Alarm. At least onenumber is required to be set. When the SOS button is pressed, all authorized numbers will receive a ‘Help Me’ SMS, and the device will dial (call) the authorized numbers in-order until someone answers.
Note: Some landline/mobile voicemail services can have up to 5 minutes of recording time. If the Personal Alarm reaches a voicemail service, it will not dial the next emergency contact until the voicemail session ends – because of this, we recommend that all emergency contacts should review their voicemail recording length, and reduce them to 10 or 20 secs to avoid unnecessary emergency calling delays.
Additional Fact
Pressing the non-emergency call button on the side of the Personal Alarm will automatically call the secondauthorized contact.
If the second number is not set, this function will not work.
Essential
A1,xxxxxxxxx
Set mobile number 1 OK!
A2,xxxxxxxxx
Set mobile number 2 OK!
A1,
Cancel mobile number 1 OK!
A1, A2, A3, A4, A5, set your authorized numbers 1~5xxxxxxxxxx = The cell or landline number you want to set.
It is recommended to use the international format;
+1 for USA; +61 for Australia+44 for the UK+64 for New Zealand+353 for Ireland
i.e. To set primary number, text:A1,+13023171234 (American Cell Example)
To cancel/clear number, text A1, to the GPS(or A2, A3, A4, A5,) depending on which number you would like to remove (see left)
TZ-05
2. Set time zone
The Personal Alarm works all over the world, so you need to tell it where you are located, so it displays the correct timestamps when location information is sent.
The time is offset from Coordinated Universal Time (UTC)
Set time zone OK!
Additional Fact
Unfortunately the Personal Alarm cannot account for time zones that are not offset by a full hour.
(i.e. Central states and territories in Australia are +9.5 hours from UTC, so would need to set TZ+10 or TZ+09)
This is a device limitation and we hope to fix this function in future firmware release.
TZ+10
Set time zone OK!
Recommended
Note: Time zone command numerical values must be two digits (i.e. must be TZ-05, not TZ-5)
TZ-5
Format Error!
Examples of Time zones
United States CommandEastern Time Zone TZ-05Central Time Zone TZ-06Mountain Time Zone TZ-07Pacific Time Zone TZ-08
Australia CommandEast Coast TZ+10West Coast TZ+08
Michelle SOS
Name1,MICHELLE
3. Assigned device name
You can configure a name on the Personal Alarm, which will display in all SMS Alerts
Assigning a name
While not required, it is a good idea to set a name on the Personal Alarm. This personalizes the SMS content and provides you with an instant view of who needs help.
MICHELLEAdd name OK!
Additional Fact
Delete name OK!
Name0
If you have multiple Personal Alarms, you can track these all under one online account. Just contact us at [email protected] and ask us to combine your accounts.
Optional
Michelle SOS
AGPS1,-27.1234567,135.9876543
4. Assisted GPS (AGPS)
Assisted GPS (AGPS) is the method by which the Personal Alarm determines its location when there is no connection to overhead satellites (i.e. when indoors)
This method is more commonly known as ‘triangulation’ and is determined by calculating the distance the Personal Alarm is from the closest three (or more) cellular towers.
This method however is less accurate than a position using GPS satellites.
Assisted GPS (AGPS)
To set AGPS, we recommend you take the Personal Alarm outside in clear view of the sky. Then send the LOC command to the device. This will return Latitude/Longitude coordinates that you can use in the command shown to the left.
ExampleIf the LOC command returns Lat/Lon of -27.1234567 and 135.9876543 then your AGPS command would be;
AGPS1,-27.1234567,135.9876543
Note: There are no spaces in this command
AGPS on!
Additional Fact
AGPS off!
AGPS0
The Personal Alarm uses satellite and cellular signals to determine its location, but uses the cellular network to transmit this information to your cell phone and to the online live-tracking website.
Recommended
Michelle SOS
LED1
5. Turn LED’s on/off
You can also turn the LED’s on the side of the Personal Alarm ON and OFF depending on your preference.
LED’s
If you are using the Personal Alarm for surveillance purposes, it would be a good idea to disable the LED’s on the device.
LEDs off!
Additional Fact
LEDs on!
LED0
If you are not getting text replies from the Personal Alarm, try sending the command to turn-off the LED’s. If they turn off, then at least you know that commands are getting through to the Personal Alarm. This helps to speed-up troubleshooting and to narrow-down the potential issue.
Optional
Note: Turning off the LED’s will restrict your ability to see if the Personal Alarm needs charging, or if the device is connected to the 3G network and overhead satellites. When contacting VisionOneGPS Support, please ensure LED’s have been switched back on, if previously been set to ‘off’
Michelle SOS
PS1
6. Smart power saving mode
In this mode, the GSM chip is working and receives calls, texts and transmits location. The GPS chip is activated by motion, incoming calls and SMS. The GPS chip is off when there is no movement or no phone usage. Battery life is not wasted when the device isn't moving.
Under normal use, battery can last 3~7 days in this mode.
Smart Power Saving Mode
In this mode, the GPS chip is off when there is no movement or no phone usage/alarm/SMS. Battery life is not wasted when the device isn't moving.
GSM/GPRS chip is always working to receives calls, SMS and to transmit location upon request.
The GPS chip is activated by motion, incoming calls and SMS.
Power saving mode on!
Additional Fact
Please refer to the User Guide for a comprehensive list of the five power modes available on this device
1. Live-Tracking Mode2. Smart Power Saving Mode3. Deep Sleeping Mode4. Press Button Mode5. Time Interval Mode
Recommended
Michelle SOS
123456lock
7. Set Personal Alarm password
You can set-up a 6-digit password on the personal alarm, so that only the holder of the password can send commands to the device.
Once set, the Personal Alarm will only accept the commands with the password included (with the exception of the REBOOT and RESET! commands)
You may also change the default password to a 6-digit number of your own choosing.
Password Lock
If there is a chance that someone else knows the commands to changing the personal alarm settings, then it is recommended you enable the password lock on the device.
However in most cases only the authorized contacts know these commands, so it may not be a requirement for some.
Using the example above, when the password has been enabled, you will need to put the password in front of all commands. I.e. 666666LOC or 666666add
LOCK OK!
Additional Fact
UNOCK OK!
123456unlock
Changing your password will not enable the password on your device. So if you want to change the password, you will need to change the password, thenenable the password lock
I.e. You want to change your password to ‘666666’. First send the command 123456H666666, then 666666lock
To unlock, simply text 666666unlock
Optional
Note: Keep your password safe. If you lose this number, you will need to send the Personal Alarm back to the manufacturer to have this removed.
123456H666666
Password changed!
Michelle SOS
SMS0
8. Disable/enable SMS alerts
Depending on your circumstances, you may wish to disable SMS alerts. The means that the Personal Alarm will transmit alerts to the online live-tracking website only.
If you have configured an email address on the live-tracking website, then you will receive an email alert instead of an SMS alert
Disable/Enable SMS Alerts
When SMS alerts are disabled, none of the pre-programmed authorized contacts will receive alerts.
To re-enable this function, just SMS the command SMS1 to the Personal Alarm
SMS alert cancelled!
Additional Fact
SMS alert enabled!
SMS1
The SMS alerts function is enabled by default.
When an alert is sent by the holder of the Personal Alarm, all authorized numbers receive an SMS alert, so it is important that all authorized contacts are aware of the SMS alert process.
We recommend some texting with everyone involved before using properly.
Optional
Note: Email alerts typically take a bit longer to come through, as these messages need to be routed through the live-tracking website and sent back to you, whereas an SMS via your cell carrier network is traditionally the quicker method in receiving alerts.
Michelle SOS
CALL0
9. Out-going calls control
Depending on your circumstances, you may wish to disable the Personal Alarm call function. This means that the device will not initiate a voice call to the authorized numbers when this function has been disabled.
When enabled, this function initiates calls to the authorized contacts when the SOS button is pressed, or if there is a fall detected.
Disable/Enable Voice Calls
When voice calls are disabled, none of the pre-programmed authorized contacts will receive a call when the SOS button or fall detection trigger an alert.
To re-enable this function, just SMS the command CALL1 to the Personal Alarm
Set call 0 OK!
Additional Fact
Set call 1 OK!
CALL1
Pressing the side call button will not trigger a call to all authorized contact.
Instead, a call will be placed to the second programmed number (A2) on the contact list.
This call will not trigger an SMS alert either, as the side call button is for non-emergency use.
Recommended
Note: The fall detection function must also be enabled for contacts to receive a call when a fall is detected
Michelle SOS
Function CommandsFunction commands enable and disable functions on the Personal Alarm. These commands usually provide you with information about the device, its location and
if an alert has been triggered
LOW1
1. Set low battery alert
When your Personal Alarm’s battery drops below 20%, all authorized contacts will receive an SMS alert informing them of this.
The SMS will also contain current location coordinates and a Google Maps link to the device’s current location.
Low battery alarm
When the unit’s battery is less than 20%, it will send an SMS alarm “BAT: LOW!” to all authorized numbers.
When the battery drops below 15%, the blue LED will flash rapidly to warn the user to charge the device as soon as possible.
Low battery alarm on!
Additional Fact
Charging the Personal Alarm regularly will avoid situations where the battery runs low when you need it most.
Charging the device daily in the accompanying docking station will not deteriorate the battery life
LOW0
Low battery alarm off!
Recommended
Michelle SOS
Speed1,100
2. Over-speed alert
When enabled, the over speed function detects the speed the Personal Alarm is travelling at. You can set a speed threshold, and when this speed is breached, all authorized contacts will receive a text alert.
This alert will contain the current coordinates of the Personal Alarm, its recorded over-speed value, and a Google Maps link to its current location.
Over-Speed Commands
The speed is calculated in km/h, and must be entered as either a 2 or 3 digits value (01~255km/h)
Examples (with km/h to mp/h conversion)
Speed1,64 (64km/h = 40mp/hSpeed1,80 (80km/h = 50mp/h)Speed1,96 (96km/h = 60mp/h)Speed1,112 (112km/h = 70mp/h)
Set over speed alarm OK!100Km/h Current Speed: 0Km/h
Additional Fact
GPS speed calculations are more accurate than a vehicle’s speedometer because it is not affected by the same variables, including the vehicle’s wheel size or drive ratios.
Speed0
Cancel over speed alarm OK! Current Speed: 0Km/h
Optional
Michelle SOS
G1,1,0,050M
3. Geo-fence
A geo-fence is a defined perimeter that allows you to send SMS alerts when the perimeter is breached (either entering or leaving)
The Personal Alarm can set up to three geo-fences
Geo-fence Examples
Enable Geo-fence #1, 50 Metres, alarm on exitG1,1,0,050M
Enable Geo-fence #2, 5 Kilometres, alarm on enterG2,1,1,005KM
Enable Geo-fence #3, 500 Metres, alarm on exitG3,1,0,500M
Disable Geo-fence #1 (but not delete fence)G1,0,0,050M
Clear/Erase Geo-fencesG1,0 (Geo-fence #1)G2,0 (Geo-fence #2)G3,0 (Geo-fence #3)
Set Geo fence alarm 1 OK!
Additional Fact
A Geo-fence must be set when the blue LED is flashing fast.
This means that the Personal Alarm is connected to overhead satellites
There needs to be a connection to overhead satellites to set a Geo-fence, so this function may be difficult to set indoors where there is no signal.
G1,0
Geo fence alarm 1 off!
Optional
Geo-fence command: GX,Y,Z,nnnM/KM (no spaces)
Michelle SOS
FL1
4. Fall detection
The Personal Alarm has built-in fall detection.
Fall detection is suitable for seniors, lone workers or anyone at risk of falling and requiring assistance.
This function can send SMS alerts and call authorized numbers without the user needing to press the SOS button
Enabling Fall Detection
To enable, SMS the command FL1 to the Personal Alarm
This will enable SMS alerts for all authorized contacts when a fall is detected
To enable voice calling when a fall is detected, SMS the command FL2 to the Personal Alarm. When this function is enabled, the device will also call the authorized contacts (in order) until someone answers
To disable fall detection, send the command FL0 to the Personal Alarm.
Falling detection on!
Additional Fact
When this function is enabled, the Personal Alarm must detect threethings before an alert will be triggered
- Height (at least 1 Metre)- Angle Change- Impact
If all three aspects are not met, the Personal Alarm will not trigger an alarm
FL2
Set OK!
Optional
FL0
Falling detection off!
Michelle SOS
M1,050M
5. Movement alarm
The movement function sends SMS alerts to all authorized contacts when the Personal Alarm moves beyond the set parameters i.e. 50 metres; 100 metres etc.
Movement Alarm Command:M1,xxxM/KM
Enabling Movement Alarm
To enable, SMS the command M1,xxxM/KM to the device (no spaces)
M1 = Enable Movement AlarmXXX = Numerical distance value (3-digits)M/KM = Metres or Kilometres
Examples;M1,050M (Enabled; 50 Metres)M1,500M (Enabled; 500 Metres)M1,001KM (Enabled; 1 Kilometre)
To disable the movement alarm, send the command M0 to the Personal Alarm.
Set movement alarm OK! 50m
Additional Fact
The movement alarm needs to be stationary when set.
It is also recommended that the Personal Alarm has a clear line of sight to the sky, so it can get an accurate location to set this function
If the device is receiving its location by cellular triangulation only, its location may be inaccurate up to 200-300 metres
M0
Movement alarm off!
Optional
Note: The minimum distance you can set is 50 metres
Michelle SOS
V1,24H
6. Motion alarm
The motion function sends SMS alerts to all authorized contacts when the Personal Alarm moves after being motionless for the set time i.e. 5 mins; 8 hrs etc.
Practical uses would be to monitor loved ones. i.e. Set for 8 hours, and when the holder gets up and the morning, the device detects movement and sends a text alert to inform the authorized contacts that they are awake and moving around.
Motion Alarm Command:V1,xxS/M/H
Enabling Motion Alarm
To enable, SMS the command V1,xxS/M/H to the the device (no spaces)
V1 = Enable Motion AlarmXX = Numerical time value (2-digits)S/M/H= Seconds/Minutes/Hours
Examples;V1,90S (Enabled; 90 Seconds)V1,10M (Enabled; 10 Minutes)V1,24H (Enabled; 24 Hours)
To disable the motion alarm, send the command V0 to the Personal Alarm.
Set motion alarm OK!
Additional Fact
Motion alarms are best suited to situations where you expect the Personal Alarm to be motionless for a set period of time, and if the device detects motion after this time, it triggers an SMS alarm to the authorized numbers.
Practical uses include;- Monitoring people who live alone- Vehicle security- Lone worker monitoring
V0
Motion alarm off!
Optional
Michelle SOS
L1
7. Listen-in
When enabled, all authorized contacts can make a silence call to the Personal Alarm. The device automatically answers the call and allows the caller to hear the surrounding environment.
There is no voice indication that the call is in progress, however due to wire-tapping laws, the device does vibrate before it connects.
This is a one-way voice connection, so if the caller speaks, no sound will be emitted from the Personal Alarm.
Enabling Listen-in
To enable, SMS the command L1 to the Personal Alarm.
Then, to listen-in, simply call the cell number assigned to the Personal Alarm and wait for it to auto-connect.
To disable the Listen-in function, SMS the command L0 to the Personal Alarm.
Listen-in on!
Additional Fact
When the Listen-in function is enabled, an authorized contact will not be able to initiate a 2-way voice call with the Personal Alarm
However, if the Personal Alarm initiates a call when Listen-in is enabled, a 2-way call is always made.
So when not in use, it is recommended to have Listen-in disabled.
L0
Listen-in off!
Optional
Michelle SOS
Request CommandsRequest commands provide information to the user
regarding the location and status of the Personal Alarm.
LOC
1. Location request
Probably the most commonly used command, the location command provides the following information to the user when they SMS the command LOC
- Name (if set)- Date & Time- Latitude & Longitude - Speed- Altitude- Battery Percentage- Google Maps Hyperlink to
Personal Alarm location
Location Request
To request the location, SMS the command LOC to the Personal Alarm
The Personal Alarm will reply with the location
Time: 13/08/16 14:26:25Lat:-35.535314Lon:135.154789Speed:25Km/hAlt:2.0mBat:57%maps.google.com/Maps?q-35.535314, 135.154789
Additional Fact
The request for location will return the coordinates that the GPS is currently broadcasting.
If the Personal Alarm is not connected to overhead GPS satellites, then the accuracy of its location will be determined by cellular triangulation, which may be less accurate than if it were determined by GPS satellites.
Optional
Michelle SOS
ADD
2. Address request
An alternative to the location request, the Address Request is useful if you expect the Personal Alarm to be at a certain address.
This request is also useful if you need to know the exact physical address the Personal Alarm is at.
Address Request
To request the Address, SMS the command ADD to the Personal Alarm.
The device will reply with the physical address,
4561 North Tundra Drive, WestHollywood, CA 90452, USA
Additional Fact
The address information that is returned, is taken from the location of the Personal Alarm as positioned on Google Maps.
If the Personal Alarm is not located at a location that has a registered physical address, then Google Maps provides the nearest physical address to that location.
This ‘limitation’ is controlled by Google and is beyond the control of the device.
Optional
The address request command will only return a result when you have successfullyconfigured the Access Point Name (APN) connection to the live-tracking website.Please return to this command after completing the ‘Online Live-Tracking’ commands in this document.
Michelle SOS
Version
3. Version
The Version command returns;
- The device IMEI number- The device software version
Version
IMEI = International Mobile Equipment Identity (Number)
Your IMEI number is unique to your Personal Alarm and it is this number we use to track and trace the Personal Alarm via our online live-tracking website.
Without this number, we cannot track you online or create your online user account.
IMEI: 355854056595010GSM CSQ:7Soft:V07W.8601.1624
Additional Fact
When contacting VisionOneGPS Support, you should always state your Personal Alarm’s IMEI number.
Support can run a series of tests against this device using only the IMEI number, so it is imperative that this number is shared as soon as possible in the support process.
Optional
Michelle SOS
Status
4. Status
The status command returns the current device function settings, so you can see what is enabled, disabled, including the authorized numbers have been set-up etc.
Settings Status
To request the Status, SMS the command STATUS to the Personal Alarm
The Personal Alarm will reply with the device settings and current function statuses.
A1: 911A2: 3021065478A3: 3092225469A4: 3015126547A5: 3023172156Speed:0,110km/hGEO:0,0,0VB:0,24HMV:0,0AGPS:1LED:0TZ:-5.0LI:0PS:1DS:0,3MFL:0Bat:96%SMS:1LOCK:0CALL:1
Additional Fact
The status command is useful as a device management tool. It gives an overall view of the device functions setting and is extremely helpful when logging a support call with VisionOneGPS Support.
Optional
Michelle SOS
G1
5. Check APN, IP & port information
Once configured, you can use the following G1 command to retrieve the device setting for;
- Access Point Name Details- IP Address- Device Port Number
Address Request
To request the APN, IP and Port information, SMS the command G1 to the Personal Alarm
The device will reply with details. These will be similar to those outlined to the left, however the APN information will be specific you your SIM card provider
APN: tfdataUser name: Password:IP:www.smart-tracking.comPort:5050GSM CSQ:7GPRS:0,180S
Additional Fact
Checking your APN, IP and Port information is useful when troubleshooting connection issues to the online live-tracking website.
Sending this information to VisionOneGPS Support will assist support representatives in resolving your issue quicker.
Optional
Michelle SOS
Online Live-Tracking CommandsOnline Live-Tracking commands configure your Personal Alarm SIM card to communicate with the live-tracking website, so that it may send location information back
and forth, as necessary.
S2
1. Enable/disable GPRS
GPRS is a wireless data service that allow you to send information across the mobile phone network.
GPRS needs to be enabled to send location coordinate information to the live-tracking website, so that it may be presented on your online account.
Enable/Disable GPRS
To enable GPRS, SMS the command S2 to the Personal Alarm
To disable, SMS the command S0 to the Personal Alarm
Note: GPRS is enabled by default, however it is always a good idea to re-enable this setting as part of the online configuration.
GPRS on!
Additional Fact
How much data does the device use?
The device only needs to send binary location information, so only uses bytes and kilobytes of data at a time (which is very small)
In theory, if the device were to have all functions enabled and used to capacity for one month, we would estimate no more than 20~100mb of data being used.
Essential
S0
GPRS off!
Michelle SOS
IP1,smart-tracking.com,5050
2. Set IP & port information
You need to configure the IP and port information so your SIM card data service knows where to send the location information.
Set IP and port information
To set the IP and port information, SMS either of these commands to the Personal Alarm;
IP1,www.smart-tracking.com,5050
or
IP1,103.21.211.11,5050
Set IP OK!
Additional Fact
Are you tech savvy?
For those of you who have your own location server and wish to configure the Personal Alarm to work on your own platform, please contact VisionOneGPS Support to obtain the Server Protocol information.
Essential
IP1,103.21.211.11,5050
Set IP OK!
Michelle SOS
S1,wap.cingular,[email protected],cingular1
3. Configure APN
The APN (Access Point Name) is essentially your mobile provider’s internet link for data traffic.
Every provider has different APN settings, and they may also choose to use a Username and Password in addition to the APN.
Set APN
I will provide the three most common APN settings for the US
AT&TS1,wap.cingular,[email protected],cingular1
T-MobileS1,fast.t-mobile.com
US MobileS1,PWG
Set APN OK! GPRS Connecting…
Additional Fact
72% of support calls are APN related, due to the fact that these settings are unique to your SIM’s service provider.
Calling your service provider to confirm the correct APN settings is recommended, as APN information online may be inaccurate and/or out of date.
Essential
Note: Please refer to our APN documentation on our website for further assistance in identifying your APN settings (limitations apply)
Michelle SOS
TI30S
4. Set Time Interval
Time interval is the frequency that your Personal Alarm sends location data to the live-tracking website.
The lower you set your time interval, the more frequently the online live-tracking is updated, meaning it provides you with more accurate real-time location information.
Set Time Interval
The Time Interval command is;
TIxxS/M/H
TI = Time Intervalxx = Numerical values (must be 2-digits)S = SecondsM = MinutesH = Hours
ExamplesTI30S (Time Interval 30 Seconds)TI60S (Time Interval 60 Seconds)TI01M (Time Interval 1 Minute)TI45M (Time Interval 45 Minutes)TI02H (Time Interval 2 Hours)
Set updating time interval OK!
Additional Fact
The lowest frequency you can set on the Personal Alarm is 30 Seconds.
This means that your device will provide location information to the live-tracking website every 30 seconds.
The GPS tracking pin on the mapping application will therefore move and update every 30 seconds.
Essential
Note: Increasing the frequency of updates will increase the demand on the battery, meaning the battery will deplete quicker when the time interval frequency is high. I.e. Every 30 seconds will drain the battery quicker compared to every 2 minutes.
Michelle SOS
Maintenance CommandsMaintenance commands reset and clear information from
your device. Just like a home computer, the Personal Alarm benefits from a reboot or a reset from time to time.
Flush
1. Flush Stored Data
Your device has 8mb internal memory, and has the capability of storing up to 100,000 data points.
When troubleshooting location issues, it is advisable to flush old stored data points.
The ‘flush’ command clears historical location data from your device.
Flush Stored Data
Send the command FLUSH to the Personal Alarm.
The device will reply with confirmation, including some key attributes relating to its current location.
Additional Fact
Did you know?
Did you know you could play back your Personal Alarm’s historical location data?
Simply follow the instructions Video Tutorials section to learn how to do this.
Optional
Stored GPS data deleted!Date: 13/08/16Time: 14:26:25Speed:25Km/hAlt:2.0mBat:57%maps.google.com/Maps?q-35.535314, 135.154789
Michelle SOS
Reboot
2. Reboot Personal Alarm
The reboot command will shut down the Personal Alarm and restart it.
It will retain all the stored settings and configurations that have been set.
It will establish new cellular and GPS connections.
Set IP and port information
Send the command REBOOT to the Personal Alarm.
The device will reply with confirmation of the command before shutting down and restarting.
Additional Fact
Rebooting the device can resolve any number of issues you may be experiencing.
Always try a reboot before contacting VisionOneGPS Support
Optional
REBOOT OK!
Michelle SOS
Reset!
3. Reset Personal Alarm
The reset command will reset the Personal Alarm to its factory default settings.
After resetting the device, you will need to configure the device from the beginning again.
Reset to Factory Default Settings
Send the command RESET! to the Personal Alarm
Please note the (!) at the end of the command. This must be included.
The Personal Alarm will NOT reply with an SMS, but it will vibrate several times during its resetting process.
The LED’s on the side will flash inconsistently for 30-60 seconds until it reconnects to the cellular network and overhead satellites (where available)
Once LED’s return to normal, you may recommence with reconfiguring the device.
Additional Fact
Due to the wide variety of commands and settings the device has, sometimes it is necessary to reset the device to its factory default settings to resolve technical issues.
If you are advised to take this course of action, it is usually because all other troubleshooting options have been exhausted.
Optional
Michelle SOS
Additional InformationFurther information can be found on our website
www.VisionOneGPS.comOr by emailing our support team at