Graduate OpportunitiesTake the next step

Contents 16. THG Accelerator Programme

18. Marketing at THG

20. Ecommerce at THG

21. PR & Communications at THG

22. Finance at THG

23. THG Ingenuity

25. Supply Chain, Logistics, Operations at THG

27. FAQs

03. What do we do?

04. Be Part of Our History

06. Our Global Presence

07. THG Ecosystem

08. Internships and Graduate Opportunities

10. How to Apply

12. Take Control of Your Career

13. Technology at THG

What Do We Do?

THG is an end to end tech platform specialising in taking brands direct to consumers across the globe, powered by THG Ingenuity. Home to brands including lookfantastic, Myprotein, Glossybox and ESPA. We have more than 7,000 employees representing over 100 nationalities working across the globe.

We are headquartered in Manchester, UK, where we are currently building a landmark business campus that has capacity for more than 10,000 employees.

THG Ingenuity combines ecommerce technology, hosting, translation, and a complete fulfilment infrastructure. The platform continues to power THG’s $1.5bn annual turnover and now services a growing portfolio of international retailers.

Whether you’re looking for a career in marketing, software engineering, supply chain or finance, we have a graduate role for you.

Visit www.thg.com/graduates to find out more about THG and register your interest in our internships and graduate opportunities.

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Be Part of Our History

The Hut Group founded by Matt Moulding & John Gallemore.

Launched as a white label ecommerce provider.

2004Platform powers sites including

Zavvi, Asda and Tesco.

2005Topped The Sunday Times

Tech Track 100 league table.

2009

Acquired MyBag and lookfantastic®.

2010Acquired Myprotein™.

2011Platform internationalization step change.

155 integrated courier services, 195 shipping destinations, 60 languages.

2012Acquired Probikekit.

2013

Construction started on Omega – a one million square foot logistics

and manufacturing facility.

2014Acquired six beauty brands

including Illamasqua, GLOSSYBOX and ESPA.

2015Acquired IdealFit™, IdealShape® and Hale Country Club and Spa.

Omega officially opened.

2016Acquired Hanger Seven & UK2.

Platform rebranded as THG Ingenuity.

2017

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Be Part of Our History

Ingenuity Commercialisation - Rapid scaling of THG SaaS Commerce division (Nestle,

Johnson & Johnson and others).

2019

Started building THQ and THG ICON – our $1bn office and studio space at

Manchester Airport.

2019 Cont.

Opened 800,000 sqft manufacturing and fulfilment facility in Poland.

Won Queen’s Award for Enterprise in the International Trade category.

2018 Cont.Investment in beauty innovation

and Manufacturing.

Acquisition of Acheson & Acheson, a leading beauty product and development manufacturer.

2018

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Agree partnership with Singapore Airlines to charter 100+ flights, and confirms plans

to launch “THG Air”.

Ingenuity signs £100m+ of partnerships with global beauty brands and beauty owners.

Sales Surpass £1bn on Continued Profit Growth and Major Investment.

2020

Our Global Presence

We are a global company and our people reflect that. We have offices across the North West, from our innovative warehouse space, Omega, near Warrington to MediaCityUK, Manchester.

We are currently building our revolutionary headquarters, THQ, and our state-of-the-art content creation studio, ICON, at Manchester Airport.

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UK

A R E A O N E

Manchester

Northwich

London

Farnham

Frome

Macclesfield

Leeds

Warrington

EU

A R E A T W O

Berlin - Germany

Lisbon - Portugal

Lviv - Ukraine

Wroclaw - Poland

Stockholm - Sweden

USA

A R E A T H R E E

Arizona

Louisville - Kentucky

Logan - Utah

Lindon - Utah

New York City

San Antonio - Texas

Los Angeles

New Orleans

ROW

A R E A F O U R

Dehli - India

Dubai - UAE

Hong Kong - Japan

Melbourne - Australia

Sydney - Australia

Singapore

South Korea

Taiwan1

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4

4

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THG has become one of the world’s largest online retailers in beauty and nutrition and hosts dozens of leading brands.

Within each of the three divisions is a team of world-class talent, driving our full end-to-end service and powering THG’s success.

THG Ecosystem B R A N D S I N G E N U I T Y E X P E R I E N C E

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Internships and Graduate Opportunities

our technology experts, finding solutions to challenging problems and having a real impact from the start of their careers.

THG Accelerator:

We are passionate about investing in future technology talent. We developed the Accelerator Programme – a six-month programme established to train the next generation of innovators and entrepreneurs.

Marketing:

We have specialist teams of marketing professionals driving more than 700 million visits to our sites each year. They are responsible for increasing sales and

As we grow, we need a team of ambitious, hard-working and innovative people to grow with us. We hire over 150 graduates each year, and they all bring something unique to the table, no matter which team or division they belong to. Through working together and learning from each other, they help to propel THG further, faster.

O U R C O R E G R A D U A T E

R O L E S A R E I N :

Technology:

THG technology is led by world-class talent who have built ground-breaking solutions and pioneered projects all over the world. Our graduates work alongside

encouraging our 22 million+ customers to keep engaging with our brands.

Ecommerce:

Using analytics tools and our in-house reporting platform, our traders gain an understanding of the customer journey and how to optimise sales, measure performance, and define strategy.

Finance:

Our three-year Finance scheme aims to provide you with a varied and fulfilled in-house training programme, developing you into a confident and well-rounded finance professional.

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PR & Communications:

Our PR & Communications professionals shape the way we communicate with our customers, the media, suppliers, stakeholders and with each other. Our PR teams manage our brands’ public profiles and communications, while the Internal Communications division focuses on keeping everyone in the Group informed and connected.

THG Ingenuity:

THG Ingenuity is a full ecommerce solution that powers our own brands and third parties, from start to finish. The team includes technology experts, creative minds, manufacturing experts, logistics teams, operations, marketing and

O U R C O R E G R A D U A T E R O L E S A R E I N :

strategic thinkers who connect our brands to their customers worldwide. It has driven our own growth, and now THG Ingenuity is helping other global brands to evolve in the digital space too.

Supply Chain, Logistics & Operations:

Our Operations, Manufacturing, Supply Chain and Logistics teams ensure that our products are manufactured, stored, picked, packed and distributed from our fulfilment centres in the most efficient way possible. They are responsible for planning production, ordering raw materials, monitoring stock levels in all warehouses, organising transportation, and maintaining supplier and partner relationships.

Internships:

We offer 3-month, 6-month, and 12-month internships in THG Technology, and 12-month internships in Marketing across the Group.

Other:

We do offer other graduate roles throughout the year depending on business need including Buying, Merchandising, New Product Development and Compliance. These roles will be advertised on www.thg.com/careers.

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Applying for a role at THG

O U R A P P L I C A T I O N P R O C E S S V A R I E S D E P E N D I N G O N T H E R O L E Y O U ’ R E A P P L Y I N G F O R .

All of our graduate roles are advertised online at www.thg.com/careers.

We are an equal opportunities employer and will provide reasonable adjustments to support you throughout the recruitment process. If you are contacted by our Talent team for a phone interview or face-to-face meeting, please let them know what additional support you may need.

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Applying for an internship or graduate role in Technology:

A P P L Y O N L I N E

O N L I N E T E C H N I C A L T E S T

P H O N E I N T E R V I E W

T E C H N I C A L I N T E R V I E W

O F F E R

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Applying for the Marketing Internship Programme:

A P P L Y O N L I N E A N D C O M P L E T E A T H G M A R K E T I N G B R I E F

A S S E S S M E N T D A Y ( I N C L U D E S F A C E - T O - F A C E P R E S E N T A T I O N

A N D 1 - 1 I N T E R V I E W S )

O F F E R

Applying for other Graduate roles at THG

A P P L Y O N L I N E

P H O N E I N T E R V I E W

A S S E S S M E N T C E N T R E

O F F E R

Take Control of Your Career

We’re committed to supporting your personal and professional development throughout your career with us. You will have the freedom to manage your own career, as well as the tools, advice and support you need to succeed.

All of our graduates are enrolled onto an onboarding programme which is tailored to their role. It includes professional skills training, designed and delivered by our in-house Learning & Development team, THG Academy, as well as technical training which is delivered by our experts.

I N D U C T I O N W E E K :

Meet your team, learn about your division, and

reconnect with THG.

T E C H N I C A L S K I L L S

T R A I N I N G :

Learn from our industry-experts and

understand your role in more depth.

P R O F E S S I O N A L S K I L L S

T R A I N I N G :

Develop professional skills that will help you to navigate our fast-paced, exciting environment.

G R A D U A T E A M B A S S A D O R P R O G R A M M E

Enrol onto an optional Leadership & Development

Programme which will give you access to career coaching, mentoring and

additional training.

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Technology at THG W E O F F E R I N T E R N S H I P S & G R A D U A T E R O L E S I N :

Software Engineering (front-end, back-end and full-stack):

Our Software Engineers are an integral part of THG. They get involved in everything from scaling and customising our ecommerce platform to maintaining and improving our cloud-based warehouse management systems.

User Experience (UX):

Our UX experts design and optimise the digital experience users have when engaging with THG’s internal systems or external brands.

Information/Cyber Security:

Our Information Security specialists work across all areas of THG Technology to ensure our systems and processes are secure.

Product Management:

Our Product Managers evaluate and determine what gets built and delivered to our customers – they are the intersection between business, UX and technology.

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W E O F F E R I N T E R N S H I P S & G R A D U A T E R O L E S I N :

Data Science, Data Engineering & Business Intelligence:

Our people work together to build a data platform that supports enterprise reporting solutions; creating data-driven insights and scalable business solutions through analysis, programming, and modelling on our ecommerce platforms, warehouse systems and logistics.

Networking & Infrastructure:

Our Networking and Infrastructure team manage a multi-national live environment across multiple data centres. They provide the services and support required to ensure our technology teams have the software and platforms they need readily available at all times.

Project Management:

Our Project Managers apply processes, methods, knowledge, skills and experience to help our technology teams deliver a broad range of projects across the business.

W O R K I N G I N T E C H N O L O G Y

29 data centres support our websites with world-class hardware to ensure our

data is safe and our websites are fast.

550+ technologists work on our cutting-edge technology.

18 cities from Sydney to San Antonio are home to our offices and warehouses.

183 international sites are supported by our tech

platform, THG Ingenuity.

47 languages are available

on our sites.

75 different global courier services are integrated

into our platform.

700 million annual visits are made to THG operated websites.

140,000 orders are processed

each day.

23 payment methods are used to process customer purchases.

Working in Technology at THG has been an incredible experience. Since we work with

in-house solutions for almost everything, I have had the opportunity to work on a wide variety

of projects whilst learning about many different technologies. I was able to get stuck in straight away and given incremental responsibilities to

help me grow professionally.

STEWART WATSON GRADUATE DATA SCIENTIST

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THG Accelerator Programme

The THG Accelerator programme is aimed at university graduates from a non-computer science background who want to pursue a career in technology. You don’t need to any prior technical experience; you just need a degree and an aptitude for technology, programming and data science.

Our Accelerator programme introduces a wealth of diversity, experience and knowledge to the Technology division and we recruit graduates from a range of educational areas, including Maths, Chemistry and Geography.

We are proud to have developed an in-house training programme that has shown an encouraging 57% increase in the number of females joining the STEM industry over the past three years and we are constantly striving to do more to diversify the industry.

During the programme, you will learn about software engineering through a combination of academic and hands-on experience whilst working alongside a faculty of academic experts and THG technology gurus. Once you have completed the course and met the expected skill level, we will offer you a full-time role in one of our technology teams.

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You will learn programming fundamentals in Python,

object-oriented programming in Java and web development including operating systems

and databases.

You will learn computational thinking, advanced Python, Java, and web

development, data science, computer architecture, and practical applications.

You will complete projects in small groups, you will solve real business

problems and you will work alongside industry experts.

Once you have completed the 6-month training programme, you will

transition into a full-time role in one of our technology

teams and become a Graduate Software Engineer.

The Accelerator programme is an amazing opportunity for anyone who is looking to get into tech.

THG has a fast-paced working environment and from the start you are given a lot of responsibility,

which is really exciting. Since joining the Accelerator programme two years ago with a background in

Maths, I am now working in the Features team as a Software Engineer and a Manager for two Graduates

who have recently joined the company.

I would recommend the Accelerator programme to anyone who is looking to get into tech.

JADE ELLIOT SOFTWARE ENGINEER

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Marketing at THG W E O F F E R M A R K E T I N G G R A D U A T E R O L E S A C R O S S T H E G R O U P I N :

Pay Per Click (PPC):

Our PPC Executives drive traffic to our websites by bidding for ad placements in a search engine’s results page.

Search Engine Optimisation (SEO):

Our SEO Executives increase the quality and quantity of traffic to our websites using organic (non-paid) search engine results.

Affiliate Marketing:

Our Affiliate Executives work with external websites to generate sales from affiliate links.

Customer Relationship Management (CRM):

Our CRM Executives manage THG’s interactions with customers and potential customers via email, WhatsApp, SMS, and loyalty schemes.

Social Media:

Our Social Media Executives construct engaging posts and interact with our customers across our variety of social media channels for our brands.

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W E O F F E R M A R K E T I N G G R A D U A T E R O L E S A C R O S S T H E G R O U P I N :

Content:

Our Content Executives produce descriptive and captivating content for our sites, including blog posts and product reviews.

THG Marketing Internship Programme:

Our Marketing Internship programme provides second-year university students with an opportunity to complete two x 6-month rotations in Marketing teams (listed above) across the Group.

I’m glad I chose to do my placement year at THG – I’ve had more exposure and responsibility than I would have had at any other company. I’ve learnt

much more than I expected, both professionally and personally, and what’s more, I’ve had a lot

of fun doing it.

REBECCA MOY BRAND INTERN

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Ecommerce at THGW O R K I N G W I T H A V A R I E T Y O F T E A M S A C R O S S T H E D I V I S I O N , O U R E C O M M E R C E E X E C U T I V E S :

Strategically plan and execute new product launches, promotional events and marketing plans

Monitor key site metrics

Share valuable insights on consumer behaviour and trends using our in-house data and technology platform

Work with the Digital Marketing team to identify new and innovative ways to drive traffic to the brands’ websites, as well as developing and improving traffic from existing channels

I love working in the MP Apparel Brand team. I joined the business because of its fast-paced nature

and the infancy of the MP clothing brand, it’s great to be able to drive

a brand’s direction from the ground up. THG is the perfect place to kick-start a career by throwing

yourself in at the deep end.

JAKE BIRD BRAND EXECUTIVE

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Our PR teams shape the way we communicate with our customers, executing the global PR strategy for THG and our brands. They work alongside various teams such as Brand, Content, Social, Campaign and Digital to execute 360 campaigns and increase brand awareness amongst target audiences.

Working in Internal Communications at THG has allowed me to gain experience in so

many different ways. I have developed my writing skills, as copywriting is a huge part of the

role – from drafting technical pieces about complicated areas of the business to writing fun

news articles for the company intranet.

In the first few months of working here I was given a lot of responsibility on a major project

within Internal Communications, which I never expected so soon. I’ve learned so much in my first six months here and I’m excited to see how much

I grow over the next six months at THG.

 BRYONY BLACK INTERNAL COMMUNICATIONS

EXECUTIVE

PR & Communications at THG

Our Internal Comms team are responsible for keeping everyone in the company connected and up-to-date with the latest news. They create engaging content for our global network of 7,000 employees, amplifying brand campaigns internally and creating content for The Globe, our internal communications platform.

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Finance at THG

Our three-year Finance scheme aims to provide you with a varied and fulfilled in-house training programme.

Over the course of the programme, you will rotate through a minimum of four roles. You can do six-month placements in Operations, Finance, Central Finance, Transactional Finance and Group Finance, and a 12-month placement in a divisional finance team. We will also support you through your journey to becoming an ACA or CIMA qualified accountant by covering the cost of your tuition and exam fees.

All of our finance graduates are assigned a dedicated mentor who supports their development, both personally and professionally throughout the three years. They remain a constant point of contact while our graduates rotate around THG’s finance function, offering advice and guidance where necessary.

As a finance graduate, it was important to me to know I’d be

fully supported. THG stood out, not just because of its ambition

and major growth, but I knew from meeting with senior members

of THG Finance I’d get that support and more.

LUKE MILLS FINANCE GRADUATE

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THG Ingenuity

Initially developed to power our own brands, THG Ingenuity has been continually refined to facilitate sustainable growth and seamless expansion. Now operating 160+ localised websites and shipping to 193 territories, THG has harnessed the power of the Ingenuity platform to set the standard for achieving sustainable global growth in the beauty, wellbeing, and nutrition spaces.

Today, THG sits on top of a consolidated and extensive global network purposefully built for speed, scale, and security. That network is Ingenuity.

Create outstanding content that wins the hearts and minds of audiences, and gets people talking. A proven model for ecommerce success, powered by data-driven, best-in-class performance marketing.

Worldwide operations driven by on-the-ground logistics. A fully owned and managed global fulfilment infrastructure, from payments to courier.

Researching, developing and producing products in our own manufacturing facilities. Pioneering product development and innovation, our manufacturing sites reinforce THG’s position as a fully integrated, global digital leader within the beauty and wellbeing sectors.

24/7, worldwide operations providing the ability to deliver quality translations at scale. Connecting to a global audience with localised communication that mitigates cultural difference.

Dedicated infrastructure with 29 global data centres, this is superior hosting that adapts & grows as brands do. No matter the scale or sector, it’s performance businesses can trust.

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THG Ingenuity

To facilitate THG’s rapid growth, we need a team of technology experts, creative minds and strategic thinkers to connect global brands to customers all over the world.

W E O F F E R G R A D U A T E R O L E S I N :

Strategy:

Our Strategy Executives work within the Strategy Team to build solutions that connect our brands, and our clients’ brands, to customers across the globe.

Marketing:

Our Marketing Executives are responsible for creating memorable marketing brand experiences for our clients’ customers.

Data Science:

Our Data Scientists create data-driven insights and scalable business solutions for our brands and our clients through analysis, programming and modelling, warehouse systems and logistics.

Account Management:

Our Account Executives look after the day-to-day operations of our clients’ accounts.

Ecommerce:

Our Ecommerce Executives strategically plan and execute product launches, promotional events and marketing plans. They share valuable insights on customer behaviours and trends, and identify innovative ways to drive traffic to websites.

Business Development:

Our Business Development Executives screen potential business opportunities, examine risks and rewards, develop promotional strategies, and carry out competitor analysis and market research.

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Supply Chain, Logistics and Operations at THGW E O F F E R G R A D U A T E R O L E S T H R O U G H O U T T H E Y E A R I N :

New Product Development:

This team develops ground-breaking products to push THG into new markets, and to reach and grow our customer base.

Compliance:

The Compliance team ensures our products are compliant with the relevant regulations in different markets, enabling us to expand into new territories and increase our global footprint.

Procurement:

This team negotiates with suppliers to secure the best deals for raw materials, new machinery, and kit for our warehouses and for the supply of critical services.

Logistics:

To ensure our customers receive their orders as efficiently as possible, our Logistics team source the best couriers and negotiate the best prices and service.

Operations:

This team ensures that the orders can be picked, packed and despatched from our warehouses efficiently.

Engineering:

The Engineering team plan and implement improvements and extensions for our existing manufacturing and distribution centres.

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W E O F F E R G R A D U A T E R O L E S T H R O U G H O U T T H E Y E A R I N :

Data Analysis:

By analysing data from a range of sources and summarising key findings, our Data Analysts support all of the teams above and enable them to make informed decisions.

Supply Chain Planning:

This team plans for the production of goods in our factories and places orders for raw materials. They also order stock from trusted third parties and ensure that we have a high degree of availability across our sites.

FAQs

C A N I A P P L Y F O R M O R E T H A N O N E R O L E ?

Yes, you can apply for more than one of our graduate roles.

C A N I A P P L Y A G A I N I F I ’ M U N S U C C E S S F U L ?

You cannot apply for the same graduate role if you have been unsuccessful.

C A N I A P P L Y I F I ’ V E A L R E A D Y G R A D U A T E D ?

Yes, you can apply for our graduate roles if you have graduated in the last two years.

W H A T I S Y O U R P O L I C Y O N V I S A S P O N S O R S H I P ?

We can sponsor you for a Tier 2 VISA, provided you and the role you’re applying for meet the minimum skills requirement according to Home Office

guidelines. There must also be a business need to sponsor someone for the role. Unfortunately, we cannot sponsor you for a Tier 2 VISA if you are applying for our Finance scheme.

I S T H E R E A N A P P L I C A T I O N D E A D L I N E ?

Yes, all our graduate vacancies will have their deadline listed on the job advert.

C A N S P E C I A L A D J U S T M E N T S B E M A D E F O R M E D U R I N G T H E R E C R U I T M E N T P R O C E S S ?

Yes, we are an equal opportunities employer and will provide reasonable adjustments to support you throughout the recruitment process. If you are contacted by our Talent team for a phone interview or face-to-face meeting, please let them know what additional support you may need.

C A N I G E T F E E D B A C K O N M Y C V / A P P L I C A T I O N ?

Due to the high volume of applications we get, we cannot provide feedback on CVs and applications. However, we will provide feedback if you are unsuccessful at interview stage.

D O Y O U S P O N S O R U N I V E R S I T Y S O C I E T I E S ?

Yes, to enquire about sponsorship opportunities please email Graduates@thehutgroup.com

I H A V E N ’ T H E A R D B A C K . H A V E I B E E N U N S U C C E S S F U L ?

Due to the high volume of applications we get, we cannot always respond to every application. If you are unsuccessful, we still encourage you to apply again later in the year if we have vacancies available.

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Visit www.thg.com/graduates to register your interest in THG and be the first to find out about our internships and graduate roles.

If you have any questions about our graduate roles and internships, please email graduates@thehutgroup.com. Please do not send your CV to this email address as all CVs will be reviewed through our careers page.

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