grant thornton consulting · 2018-03-19 · grant thornton consulting 3 grant thornton consulting...

Delivering solutions for growth

Grant Thornton Consulting

Grant Thornton

Consulting

2 Grant Thornton Consulting

We specialise in bringing strategy to life. That’s where we are different from others: we design and deliver solutions for growth and measure our success on the success of our clients.”

Paul Billingham National Managing Partner Grant Thornton Consulting

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Grant Thornton Consulting 3

Grant Thornton Consulting works with you to devise and implement the right strategy to deliver sustainable growth.

Grant Thornton Consulting

Strategy & Growth

Performance Improvement

Business Risk

Technology Advisory

Human Capital

We make it our business to deeply understand your business and take a hands-on and practical approach to the design and delivery of all advice.

Above all, we are committed to delivering the outcome, working with you to ensure your success wherever in the world you operate.

Grant Thornton Consulting brings together specialists with deep expertise in each of the five key areas that are critical to dynamic, growing organisations:


Where are you playing to win and grow, now and into the future?

It’s essential that leaders take a thorough approach to strategy design and execution to properly chart the long-term and short-term course, consider the capabilities and resources required, and build the systems and processes that will ensure success.

Strategy & Growth

Our Strategy & Growth team works with C-Suite and business owners to identify, test and articulate their strategy for growth, and to help execute and deliver on that strategy to create sustainable success and profitability within their business.

At its simplest: we are specialists in the design and delivery of executable strategy.

Our services

Strategy

Growth & sustainability

C-Suite support

Board advisory

Strategy & Growth

Most businesses fall into one of two camps: those struggling to grow and those struggling with growth. We understand the characteristics of fast growers, and the strategic and operational settings required to power them forward.


How we can support youStrategy developmentGood strategy results from making the right strategic choices. Making the right choices is about asking the right questions. We work with clients to help them define the right questions to explore, and enable them to constructively challenge themselves to think broadly, but with focus, as they seek to find the answer.

We support our clients across all stages of strategy design and detailed short- and long-term planning, right through to execution. We work with clients to align (and re-align) their business model, management, communications and risk management to deliver the optimal future state of their businesses.

Growth & sustainabilityIn our experience, sustainable growth comes from a balanced portfolio of organic and inorganic investments, appropriate to your market conditions and maturity. We support our clients in the detailed development and execution of both aspects of growth strategies through our:

• extensive experience in supporting clients to determine the most profitable future customers, products or channels for growth and how to access them; and

• deep capability in research, assessment and qualification of acquisition opportunities to identify the best fit for growth by M&A – including adviser selection and helping you transact through our Financial Advisory teams.

Board advisoryBeing a Director has never been more challenging – it has become commonplace to talk about the VUCA world: a world of increasing volatility, uncertainty, complexity and ambiguity.

Boards and their members don’t have the luxury of contemplating these issues. They stand at the front line of dealing with them. We understand first-hand the challenges and risks faced by Board members, made even more difficult by constantly evolving regulation, an increasingly litigious environment and declining levels of public trust in public and private institutions.

Our team supports Boards in developing appropriate responses to the changing environment, working with individual Board members and Boards as a collective, based on our real world experience of the Boardroom environment. Whether considering strategy, governance, financial oversight or risk, we have the experience and up-to-date perspective on the most appropriate Board responses across a range of industries.

C-Suite supportThe traditional function of the CFO, COO, CIO and CMO has evolved from being fundamentally operationally-focused and overseeing the implementation of strategy, to now also including effective stakeholder management, value creation and broad-based leadership, including devising strategy.

Our team advises, mentors and supports C-Suite executives to be personally successful, aligning personal ambitions and capability development to the needs of the business.


Performance Improvement

Our Performance Improvement team helps businesses develop effective operations powered by profitable business strategies. An organisation can only implement its strategy – be profitable, serve its customers, undertake a transaction, expand – if its current and future operations support its growth plans.

We work with clients to test current operational structures and ensure they reflect their profitable business and growth strategies, and establish where and how a more cost-effective and efficient structure can be implemented.

We also help clients to respond swiftly to market changes, identify growth opportunities, minimise costs and help business leaders analyse their businesses to find opportunities for performance improvements that will lead to growth and an improved profit position.

How we can support youOperational deal servicesOur team provides practical advice to ensure the greatest possible outcome and value from business transactions. Providing an integrated approach to supporting your M&A journey, we work with you through all stages of the deal to maximise deal value and performance, through a robust approach to strategic planning, stakeholder engagement, value mapping and change management.

Driving valueOur team provide clients with leading performance and profit improvement solutions through their expertise of solving complex cost, efficiency and profitability challenges.

With origins and a wealth of expertise in retail, our GNC Group team understands the problems and challenges businesses face right across the entire value chain and draws upon this experience to design, build and implement bespoke solutions to complex challenges across any industry.

Operating model transformationDelivering on strategy inevitably requires changes to be made to the operating model – and such change can be highly disruptive if not managed well. We support leadership teams in both public and private sectors to improve operational effectiveness and efficiency to deliver change management programs which minimise disruption and optimise results.

Accessing government fundingState and Federal government policies change regularly depending on the political climate, election cycle and state of the budget. Understanding the myriad of government-backed grants and similar schemes available for businesses is complex. Our team works with clients to identify the best government and industry-focused programs to leverage their position, the preparation of formal funding applications and conducting the compliance reporting and monitoring required under many government programs.

Our services


GNC GroupIn 2017, our strategic and operational advisory expertise was significantly boosted through our merger with GNC Group Consulting Pty Ltd., a Melbourne-based consulting firm with operations in Australia and south-east Asia.

GNC Group Consulting was founded in 2010 by former retail executives, Nick Johnston, Jamie Downs and Luke Ritchie. It has since grown to include more than 50 consultants with offices in Melbourne, Sydney and Malaysia. The team provides profit optimisation capability to some of the largest retailers, consumer products and property companies in Australia and south-east Asia.

Working together, we provide clients in these sectors and beyond with specialised advisory services including commercial finance, category management, end-to-end supply chain management, process optimisation, technology strategy, and property services.


How we can support you Organisational transformationWe partner with organisations considering or undergoing business transformation. We will work closely with you to understand your business requirements, current operations and strategic objectives. With this understanding, we design comprehensive, staged transformation plans that unlock the potential in your workforce and people.

Leadership and talent developmentPeople are central to an organisation’s success. An engaged, motivated and capable workforce provides a stable foundation for organisations to respond to growth and change. Leadership is pivotal in driving an engaged workforce which in turn creates a culture that sustainably supports performance.

We offer development programs targeting executive leaders and middle management that are designed specifically to meet your current and future leadership requirements. Our objective is to set your business up for sustainable success, considering both your current and future talent pipeline.

Our Human Capital team works alongside clients to support them in the development, engagement and retention of high performing leaders and teams. We partner with organisations across Australasia to ensure that they are equipped with people strategies, initiatives, processes, systems and structures to help realise strategic ambitions.

Human Capital

Through the provision of leadership, human resource, culture and organisational advisory services, our Human Capital team supports private and public organisations and their people to transition through change and continue on a trajectory of growth. Depending on your objectives, we tailor our project teams to shape and deliver well-rounded and rigorous initiatives, programs and strategies that directly address your unique business requirements.

Human resourcesIn today’s lean business environment, having access to leading practice human resource advisory knowledge and skills may be limited. We offer mid-sized businesses HR specialist support to assist with the tough human resource questions. Some of our offerings include creating sophisticated performance management frameworks, designing orientation and induction programs that truly engage, developing talent and workforce management strategies, and embedding effective recruitment and talent retention initiatives. Our highly specialised and talented HR professionals offer tailored advice to ensure that you are getting the most out of your people investments.

CultureWe work in close partnership with organisations, helping leaders to create an organisational culture that supports the achievement of strategic objectives. We help align the culture to your business’s ambition so that strategic objectives become reality. Working closely with your senior leadership team, we map your current and desired culture, and then develop initiatives that target a culture shift in the desired direction. Our initiatives can be rolled out across the entire organisation, enabling maximum impact. Our team can support throughout all phases of change, ensuring that the change process rolls out smoothly, successfully and, most importantly, to ensure that the desired culture sticks.

Our services


Technology Advisory

Technology provides organisations with some of the greatest opportunities to grow and compete through driving innovation, enabling greater scale and reach, responding to powerful insight from data analytics, commoditising and monetising your data and enhancing profitability through improved operational effectiveness.With all this opportunity also comes disruption, complexity and challenge.

Our Technology Advisory team works with businesses to design, execute and optimise their digital investments and transformation strategies. Our experts take a hands-on approach to delivering outcomes and solutions that align technology investments to your growth strategy.

How we support youDigital transformationDigital transformation is all about evolving the business model to drive growth. We work with clients to unlock the capability that technology and data analytics can have to support the implementation of their strategies, future-proof the business and drive performance. Our team makes the complex simple – delivering cost-effective and appropriate systems, processes and outputs that support an organisation’s growth ambitions.

Technology investmentsWe work with organisations to effectively align their businesses and technologies and to re-think their technology investment for growth. The right technology selection can give an organisation a competitive edge, better support the direction in which they plan to head, help to win new business, commoditise data to provide great insight and uplift performance.

IT risk and assuranceTechnology is an enabler for businesses, but it also represents a risk if not managed effectively. Our team provides expert advice on IT controls in our clients’ business operations function, specialist assurance certification and cyber security consulting, all aimed at reducing risk to acceptable levels.

Cybersecurity As your business gains information system efficiencies, it also gains the burden of protection from breaches, both purposeful and accidental. Keeping up with the fast and furious pace of cyberthreat is daunting but mandatory. Our cyber risk professionals help you build cybersecurity strategy into your overall business strategy to fend off third-party, criminal and internal risk, and guard proprietary and customer data.

Technology in M&AWe advise on technology integration and implications that arise across the lifecycle of any transaction. Services include technology due diligence, investment planning and risk assessments.

Our services


Business Risk

As your business grows, so do your responsibilities to manage risk.

Exposure to business risk will vary based on your size, location, industry, scale of operation and ownership structure.

How we can help youInternal auditInternal audit provides independent oversight and review of your organisation’s control environments to manage key risks, inform good decision-making and improve performance. It evaluates and improves your organisation’s risk-management controls, governance processes and procedures and assesses key functions and support services to ensure goals and objectives are supported effectively and regulatory responsibilities are met.

• Fully compliant with the International Standards for the Professional Practice of Internal Auditing, our offering includes:

– Setting up an internal audit function for the first time

– Delivering fully outsourced and co-sourced internal audit solutions

– Supplementing your existing team with qualified and experienced resources and subject matter experts as and when you need them

– Conducting peer reviews of internal audit functions.

Regardless of whether driven by internal or external factors, risks to your business have the ability to compromise your growth and capacity to meet strategic objectives.

Our team of Business Risk professionals has extensive experience in working with clients across a variety of industries to help spot, evaluate and improve areas of exposure or weakness. This includes a depth of experience working with clients from the Public Sector (at Local, State and Federal Government levels), Financial Services industry, Not for Profit and Health & Aged Care.

Control effectivenessControl effectiveness helps organisations identify and understand the risks inherent to key processes and assess effectiveness of existing controls. Our process reviews consider regulatory requirements, however they also focus on the efficiency and effectiveness of processes, providing tailored fit-for-purpose recommendations taking into consideration, industry, size and complexity of your business.

Risk managementAn effective risk management framework provides organisations with the confidence to act on future business decisions. A rigorous and disciplined approach to risk management helps safeguard business assets and achieve growth objectives.

We assist organisations through all the key stages of risk management, including:

• The development of Risk Policy, frameworks and Risk Appetite Statements

• The facilitation of discussions and workshops for identification, assessment, treatment, monitoring and reporting of risks and risk management.

Our services


ComplianceBusinesses are increasingly affected by legislative and regulatory changes. Our team provides comfort to C-Suite executives and Board members on compliance with key legislative and regulatory requirements, including legislation such as the Corporations Act, the Privacy Act and the WHS Act, and regulatory requirements set by industry bodies such as ASIC and APRA (APRA’s Prudential Standards).

Whilst our team works with clients across a variety of industries, we have particularly deep expertise and experience in advising and supporting clients in the Financial Services industry in the following areas:

Comprehensive reviews against APRA Prudential Standards

Risk Culture and Risk Maturity assessments

Conduct Risk Framework design, implementation and assessment

Corporate Governance reviews

3-Lines of Defence effectiveness

Policy development and reviews

Technology infrastructure advisory and reviews

AML/CTF Independent Reviews


“ Designing smart and executable strategies for sustainable growth is a defining challenge for all companies. The questions you ask yourself, and others, are critical.”

Greg Keith, CEO, Grant Thornton Australia


About us

Grant Thornton is one of the world’s leading organisations of independent assurance, tax and advisory firms.

These firms help dynamic organisations unlock their potential for growth by providing meaningful, forward looking advice. Proactive teams, led by approachable partners in these firms, use insights, experience and instinct to understand complex issues for privately owned, publicly listed and public sector clients and help them to find solutions.

Grant Thornton Australia has more than 1,200 people working in offices in Adelaide, Brisbane, Cairns, Melbourne, Perth and Sydney. We combine service breadth, depth of expertise and industry insight with an approachable “client first” mindset and a broad commercial perspective.

More than 40,000 Grant Thornton people, across over 130 countries, are focused on making a difference to clients, colleagues and the communities in which we live and work. Through this membership, we access global resources and methodologies that enable us to deliver consistently high quality outcomes for owners and key executives in our clients.

Contacts

Paul BillinghamNational Managing PartnerGrant Thornton ConsultingT +61 2 8297 2602E [email protected]

Ian McCallNational Head of Strategy & GrowthT +61 3 8663 6407E [email protected]

Mark PhillipsNational Head of Performance ImprovementT +61 3 8663 6328E [email protected]

Richard MayoDirector, Human CapitalT +61 2 8297 2406E [email protected]

Alex GelmanNational Head of Technology AdvisoryT +61 2 8297 2400E [email protected]

Mark GriffithsNational Head of Business RiskT +61 2 9286 5552E [email protected]

grantthornton.com.au

Grant Thornton Australia Limited ABN 41 127 556 389 ACN 127 556 389

‘Grant Thornton’ refers to the brand under which the Grant Thornton member firms provide assurance, tax and advisory services to their clients and/or refers to one or more member firms, as the context requires.

Grant Thornton Australia Limited is a member firm of Grant Thornton International Ltd (GTIL). GTIL and the member firms are not a worldwide partnership. GTIL and each member firm is a separate legal entity. Services are delivered by the member firms. GTIL does not provide services to clients.

GTIL and its member firms are not agents of, and do not obligate one another and are not liable for one another’s acts or omissions.

In the Australian context only, the use of the term ‘Grant Thornton’ may refer to Grant Thornton Australia Limited ABN 41 127 556 389 and its Australian subsidiaries and related entities.

Liability limited by a scheme approved under Professional Standards Legislation.

Offices Adelaide Grant Thornton House Level 3 170 Frome Street Adelaide SA 5000 E [email protected]

Brisbane Level 18, 145 Ann Street Brisbane QLD 4000 T +61 7 3222 0200 E [email protected]

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grant thornton consulting · 2018-03-19 · grant thornton consulting 3 grant thornton consulting...

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