#great bosses tweet book01

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#GREAT BOSSES

tweetBook01

By S. Chris Edmonds, MHROD

Foreword by Garry Ridge

140 Bite-Sized Proven Ideas or

Being Each Employees Great Boss

E-mail: [email protected] Stevens Creek Blvd., Suite 210

Cupertino, CA 95014

An Actionable Business Journal

Book Excerpt


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140 Bite-Sized Proven Ideas or Being Each Employees Great Boss

BOOK EXCERPT Table of Contents

Foreword by Garry Ridge

Section I: What Is a Great Boss?

Section II: Great Bosses Inspire Growth

Section IV: Great Bosses Inspire ExcellenceSection VII: Be a GREAT Boss

About the Author
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3#GREAT BOSSES tweet Book01

ContentsThis is the Table o Contents (TOC) rom the book or your

reerence. The eBook TOC (below) difers in page count

rom the tradebook TOC.

Foreword by Garry Ridge 13

Section I

What Is a Great Boss? 15

Section II

Great Bosses Inspire Growth 29

Section III

Great Bosses Honor Relationships 43

Section IVGreat Bosses Inspire Excellence 57


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Section V

Great Bosses Ensure Accountability 71

Section VI

Great Bosses Spur Teamwork 85

Section VII

Be a GREAT Boss 99

About the Author 113

140 Bite-Sized Proven Ideas or Being Each Employees Great Boss


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#GREAT BOSSES tweet Book01 5

Foreword by

Garry Ridge

Great bosses are the glue between results and

relationships. I you want to be a GREAT boss,

ollow Chris Edmonds guidance!

Garry Ridge

President & CEO, WD-40 CompanyCo-author, Helping People Win at Work


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This introductory section ocuses on the potentialor leaders to be GREAT bossesto inspire

Growth, Relationships, Excellence, Accountability,

and Teamwork. When employees believe their

leaders are great bosses, they apply discretionary

energy to team and company goals. That energy

boosts productivity and creative problem solving.

Employees with great bosses are happier than

employees with mediocre or lousy bosses.

They serve customers delightully rather than

reluctantly. When leaders see their jobs as serving

team members kindly and with grace, remarkablethings happen.

Section I

What Is a Great Boss?


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1A great boss is a caring leader who

inspires employees best eorts and ideas,

and removes employee rustrations daily.

2Great bosses create sae, respectul

workplaces that enable top perormance

and deep gratication by team members,

all at the same time.


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3Great bosses act on their primary

responsibility o being servant leaders to

team members, not sel-serving leaders out

or their own gain.

4Employees o great bosses bring their

whole sel to worktheir skills, hopes,

dreams, and aspirations. They know their

bosses respect them.


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The rst responsibility o great bosses is to

inspire growth. Great bosses create avenues or

team members to learn new approaches, develop

new skills, and increase team members

condence to put those skills into action in the

workplace. Great bosses do not let team members

rest on their laurels or allow their skill sets to

stagnate. The only way great bosses can ensure

that their organizations talented, engaged team

members are held in the highest regard is to

continually boost their contributions and value tothe company.

Section II

Great Bosses Inspire Growth


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22Great bosses ask employees regularly,

What can I do to make your job easier?

They listen, learn, and rene to boost

perormance.

21Great bosses clariy team strategy and

goals, and set high standards or the team

and its players. Growth is everybodys

responsibility.


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24Great bosses inspire high standards in

team members, who themselves do not

tolerate less than their best each day.

23Great bosses dont tolerate Weve tried

that beore to new approaches. They

inspire the piloting o ideas, not the

discounting o them.


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Section IV: Great Bosses Inspire Excellence


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The third responsibility o great bosses is

to inspire excellence. Great bosses set clear

perormance expectations and coach teammembers on how to exceed them every

time. High standards met consistently help

diferentiate the teams contributions to the

company and to their customers. Great bosses

know that their organizations rightully

expect them to ensure that goal standards are

consistently met. Great bosses create work

environments that enable team members to

apply their knowledge and skills that serve

the teams perormance standards. They cant

demand perormancethey must inspire it,every day.

Section IV

Great Bosses Inspire Excellence


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Section IV: Great Bosses Inspire Excellence

61Great bosses make perormance

expectations plain and clear, and then

secure each team members commitment

to the standards and deadlines.

62Great bosses inspire sta to constantly

discover new ways to accomplish tasks,

boost efciency, and serve others.


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64Great bosses know every target cannot be

exceeded. They inspire the team to meet

standards or all tasks & exceed standards

on vital ones.

63Great bosses expect and praise aligned

behavior rom themselves and their team

members. Respectul workplaces boost

employee perormance.


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Section VII: Be a GREAT Boss


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You have a choice. Will you embrace these best

practices or will you choose to keep on doing

what youve always been doing? To boostemployee results and engagement, do GREAT.

Section VII

Be a GREAT Boss


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Section VII: Be a GREAT Boss

121Great bosses treat EMPLOYEES as their

primary customers. I employees eel

trusted, honored, and respected, they

thrive.

122Great bosses dont do leadership

behaviors. They engage in leadership

LOVE, serving team members so they can

thrive each day.


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124Great bosses promptly apologize to team

members and/or team when they make a

mistake or are wrong. They are in service

to others, not sel.

123Great bosses EXpect and INspect both

perormance and values. Misses in one or

both can lead to improvement plans with

clear deadlines.


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S. Chris Edmonds is a sought-ater speaker, author, and executive consultant.

CEO and ounder o The Purposeul Culture Group, Chris also serves as a

senior consultant with the Ken Blanchard Companies. Chris is the author o

#CORPORATE CULTURE tweet and co-author o #POSITIVITY at WORK

tweet, #SUCCESSFUL CORPORATE LEARNING tweet Book03: InstructionalDesign for Todays Professionals, and o Blanchards bestselling book Leading at

a Higher Level. Chris helps successul organizations increase perormance and

values alignment using his proven process. He has thousands o Twitter, Facebook,

Google+, and LinkedIn ollowers who look orward to his culture and leadership

tweets each day.

About the Author


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Getting #GREAT BOSSES tweet Book01

(http://www.thinkaha.com/books/great-bosses-tweet-book01/)

#GREAT BOSSES tweet Book 01 can be purchased as an eBook or $14.95 or

tradebook or $19.95 at http://www.thinkaha.com/books/great-bosses-tweet-

book01/ or at other online and physical book stores.

Please contact us or quantity discounts [email protected] or to be inormed

about upcoming titles [email protected] or phone (408-257-3000).
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