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    Green Brands,

    India Insights2011

    presented by:

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    Regulation, Transparencyand Choice

    Results from the2011 ImagePowerGreen Brands Survey

    T agPo Ba Sa o lag c o a, caig ci of o a ,co i ig coi. W agai aa li o i gigcoi (ia, Cia a Bazil) a oi lo coi (alia,Fac, a, Ui Kigo, a Ui Sa), a ail oligig.

    We uncovered several trends aecting consumer

    behaviour:

    Pressure on governments to lead green

    regulation

    Increased desire to buy green

    Transparency and choice driving buyer

    behaviour

    Consumers receptive to green advertising

    Interest in big-ticket green products

    P o go o la gglaio

    In most countries, concern about the state o theeconomy ell, while concern about the state o

    the environment grew. In line with this, the

    majority o Indians think the state o theenvironment is heading in the wrong direction

    and an overwhelming % want government to

    support more green innovation and regulation.This is consistent with the global trend where

    people put responsibility or the environment on

    the government rather than the private sector.The only exception to this was the US where

    consumers elt the private sector should be more

    prominent.

    With regards to consumer goods, people want

    governments to mandate producer responsibility

    and greater label clarity with respect to ingredi-ents and ood origin. There was also a signicant

    push or governments to drive companies to use

    recycled packaging.

    ca i o g

    Overall, consumers are less likely to cite hurdles

    to buying green compared to last year. A majority

    o respondents in India, China and Brazil say they

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    intend to spend more on green products in the

    next year. Consumers are putting a higher valueon green products with 4% o Indian consum-

    ers and 55% o Chinese consumers, willing to

    spend over 10% more on a product simplybecause it is green.

    In developed countries, price is named as thegreatest barrier to purchasing green. Most

    consumers here believe that green products andbrands are more expensive than their non-greencounterparts, and more than a third are

    unwilling to pay higher prices or green products.

    In the US and UK, only 22% and 1% o thosesurveyed would spend more than 10% on green

    products, respectively.

    Taac a coic iig aio

    The majority o respondents in India, China andBrazil cite lack o availability and inconsistent

    labelling as the major barrier to buying green.

    Limited availability o green products inmainstream stores is a major issue, but

    consumers also want clear and consistent

    labelling that discloses all materials andingredients. The lack o clear packaging and

    labelling standards in India makes it dicult or

    consumers to get the inormation they need tohelp make inormed choices.

    Conversely, consumers in Australia, France,Germany the UK and the US all cited packaging

    as their primary source o inormation on green

    brands and a major actor in determining what

    they will purchase.

    Co ci o g aiig

    Consumers in emerging nations are moretrusting o advertising, compared to their

    counterparts in developed nations. In India,China and Brazil, advertising and mass media

    editorial content (TV programs, newspaper

    articles) are the most inuential sources oinormation on green products. % o Indian

    respondents report that advertising about green

    products help consumers make more inormedchoices, and 57% o respondents indicate that

    TV advertisements have the greatest impact ontheir likelihood to buy green.

    In emerging countries, mass media plays animportant role in consumer education and

    companies should use these channels to increas

    awareness and inorm their customers o the reaand tangible value o their products, as well as

    their green attributes.

    i ig-ick g oc

    Respondents indicated they are most likely topurchase green products in the household,

    grocery, personal care, and packaged ood and

    beverage categories. This is in line with the

    on-going interest worldwide in purchasing greenor products that are in me and on me, but the

    categories poised or growth paint a new picture

    Consumers in all markets intend to go green on

    more big-ticket items during the next year. India

    China and Brazil show the biggest potential orincreased sales o environmental riendly

    automobiles. In India, 8% o consumers say the

    intend to purchase green auto this year which issignicantly higher than the 6% that purchased

    green auto last year. Consumers in the UK, US

    and France say they plan to buy more greentechnology brands this year.

    As consumers become more sophisticated onbuying green, demand or green big-ticket

    products will grow. Companies will have to adap

    their marketing strategies to show not only the

    environmental impact and related greenness otheir products, but also the larger end benets i

    order to meet their customers changing needs.

    a

    The 2011 ImagePower Green Brands Survey tellsus that greenness remains a major issue or

    consumers around the world, and that they

    expect green practices rom the companies theydo business with. There are huge opportunities i

    the Indian market or companies that establish

    their green credentials early.

    To read the complete survey, please visit

    slideshare.net/WPPGreenBrandsSurvey.

    Concern for the environmenttranslates into willingness topay for green

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    Over the last six years we havegauged green perceptions frommore than 30,000 consumers

    around the world.

    Right Direction rong track Undecided

    Do you think the state of the environment inthis country is headed in the right direction, or

    is it on the wrong track?

    respondents

    U.S.

    respondents

    U.K., U.S.

    (additional) respondents

    U.S.

    (additional) respondents

    China

    respondents

    Brazil, China,

    France, Germany,

    India, U.K., U.S.

    respondents

    Australia, Brazil,

    China, France,

    Germany, India,

    U.K., U.S.

    respondents

    Australia, Brazil,

    China, France,

    Germany, India,

    U.K., U.S.

    respondents

    U.K., U.S.

    IndIA dAtA: 20092011

    6%

    %

    %

    7%

    6%

    7%

    6%

    %

    7%

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    Most Important nd most important

    The following is a list of possible requirements your government could put in placePlease rate each initiative in terms of importance. Showing 8-10 on a 1-10 scale.

    GLObAL dAtA: 2011

    GLObAL dAtA: 2011

    Do you think your government should support more or less green innovation

    than it does now? Showing much and somewhat more.

    78

    95

    80

    92

    86

    95

    78

    73

    AUSTRALIA BRAZIL CHINA FRANCE GERMANY INDIA U.K. U.S.

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    How much more, in percentage terms, are you willing to spend on a product

    because it is green?

    In the next year, do you plan to spend more, less, or the same amount on

    green products and services?

    GLObAL dAtA: 20092011

    GLObAL dAtA: 2011

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    6

    GLObAL dAtA: 2011

    GLObAL dAtA: 2011

    What do you think are the biggest challenges to purchasing green products

    or services?

    Which of the following do you feel has the greatest impact on your likelihood topurchase green products?

    Biggest hallenge Second Biggest hallenge

    Second Biggest hallenge Biggest hallenge

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    8

    Key Contactsai Sigla

    Managing Director & Chief Executive, PSB, South Asia

    Ashwani Singla is the Managing Director & Chie

    Executive o Penn Schoen Berland, South Asia.

    In his two decade o experience in the communication & service industry,Ashwani has donned the role o a trusted advisor and strategist or building

    strong and eective communications strategy or top MNCs, Indian

    enterprises and emerging Indian MNCs across a wide range o sectors.

    Voted as one o the most well respected proessionals in India by the

    Holmes Report in its inaugural Asia Agency Score Card, Ashwani was

    named by Campaign India Magazine in its A list in 2009 & 2010 and among

    the top proessionals in Agency FAQs 2010 listing.

    Prior to his current role, Ashwani was the Chie Executive o Genesis

    Burson-Marsteller and Member o the Asia Pacic Board o Burson-

    Marsteller Worldwide. Under his tutelage o close to a decade, Genesis

    Burson-Marsteller went on to become Indias most trusted public relations

    & public aairs rm. Setting new standards o excellence, he has led someo the best cutting edge management practices in the communication

    industry.

    Little wonder that the rm became the rst Indian public relations

    consulting rm to receive the global Consultancy Management Standards

    (CMS) certication and recognised as the India Consultancy o the year by

    the Holmes Report in its inaugural Asia Agency Report Card.

    Ashwani has been an India board member o the International Association

    o Business Communicators (www.iabc.com) and has played an active role

    in the Public Relations Consultants Association o India (www.prcai.org)

    and the International Communications Consultancy Organization (www.

    iccopr.com).

    Passionate about sharing his experiences, he ofen dons the proessorial

    hat in teaching courses and conducting training programmes across the

    country. He has been invited to speak at several prestigious campuses and

    associations across the globe including the US, Europe and Asia Pacic. He

    was also been a jury member or the Asia Pacic region or the Gold Quill

    Awards. Ashwani is an honours graduate in Economics and holds a

    postgraduate qualication in International Business & a diploma in Hotel

    Management; Ashwani started his career with the hospitality division o ITC

    Ltd.

    l Ragaa

    Country Director (India), Landor

    Lulu Raghavan leads the Mumbai oce o Landor

    Associates and is responsible or overall client and

    employee satisaction. Among her key clients are

    Hindustan Construction Company, Mahindra, Taj Hotel

    Resorts and Palaces, and Tata Global Beverages. As client leader, Luluplays a vital role in helping her clients create protable growth by building

    leveraging, protecting, and managing their brand assets. Lulu works

    closely with the consulting and creative teams to ensure a synergy o rigo

    and creativity in all o Landors deliverables.

    In her more than 10 years at Landor, Lulu has worked in the San Francisco

    New York, London, and Mumbai oces. She has led corporate and

    consumer branding programs or a wide range o clients, including

    Alcatel-Lucent, American Express, Dow Corning, Fidelity Investments,

    Hewlett-Packard, Jet Airways, One&Only Resorts, Panasonic, Samsung,

    and Sony. Lulu is also a member o Landors global naming network.

    Beore joining Landor, Lulu was a brand consultant at Ogilvy Consulting in

    Mumbai. She has a BA in economics rom Davidson College in the UnitedStates and an MBA in international business and marketing rom S.P. Jain

    Institute o Management and Research in India. Lulu speaks Hindi, Tamil,

    French, English, and some Spanisha distinct advantage in developing

    unique brand names.

    Coac U:

    Sfali KaaDirector, Marketing

    [email protected]

    M: +

    PENN SCHOEN BERLAND, South Asia

    , Unitech Cyber Park

    Sector-, Gurgaon

    Haryana, India

    www.psbresearch.in

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    sty nvironmental artners (EEP) is a management consultancy working

    with corporate clients to build high-impact environmental strategiesthat create sustainable business value. EEP serves a range o companies,

    rom Fortune 500 to small business, in diverse industries including

    apparel, nancial services, industrial, and consumer packaged goods.EEP clients are executives whose responsibilities include corporate

    environmental aairs and sustainability, product line management,

    acilities management, and the highest levels o company or divisiongeneral management. They engage EEPs team o experienced

    environmental and business proessionals to help them build core

    capabilities, innovate, and dierentiate their companies throughenvironmental strategy. To learn more, please visit .co.

    ohn ole (C&W) is a strategic public relations agency dedicated

    to creating, building, and protecting the worlds most prolic brands.

    ith oces around the world, the agency is committed to breakingnew ground in the delivery o cross-channel media strategies, creative

    programming, and practice area excellence. C&W is recognized year

    afer year by clients and the industry or excellence in creativity, clientservice, digital communications, media strategy, senior management,

    and strategic counsel. C&W is a member o the Young Rubicam Brands

    network within WPP, a world leader in advertising and marketing services.

    For more inormation, visit coolf.co

    the 2011 ImAGepOwer Green brAnds survey wAs spOnsOred by:

    Landor Associates is one o the worlds leading strategic brand anddesign consultancies. Founded by industry pioneer alter Landor in 1941,

    Landor has a rich heritage o brand strategy and design leadership.

    artnering with clients, Landor drives brand-led business transormation.

    Landors holistic approach to branding builds upon the combined rigor o

    disciplined thinking and process and exceptional creativity. Landors

    work spans the ull breadth o branding services, including brandpositioning, brand asset management, brand architecture, brand

    research, brand valuation, packaging and structural design, branded

    experiences, brand engagement, corporate identity design and naming.

    Landor has 20 oces in 15 countries, including an oce in Mumbai led by

    Lulu Raghavan ([email protected]). urrent and past localclients include TATA, Mahindra, Jet Airways, Taj Hotels Resorts and

    alaces, a oee Day, Hindustan onstruction ompany and Mumbai

    First.

    Landor is part o , one o the worlds largest global communicationsservices companies. For more inormation, please visit landor.com

    enn Schoen Berland is a global strategic communication advisory

    rooted in the science o public opinion that specializes in messaging andstrategy or blue-chip political, corporate and entertainment clients. It

    has over 30 years o experience in leveraging unique insights about

    consumer opinion to provide clients with a competitive advantage, whatwe call inning Knowledge. enn Schoen Berland serves Fortune 100

    corporations and has helped elect more than 30 presidents and prime

    ministers around the world. enn Schoen Berland is a part o YRBrands and .

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