green cleaning for health 1.ppt · environment. to fully reap the rewards of a cleaning maintenance...

Green Cleaning for Health 1 0Green Cleaning for Health 1.0

• Avmor Ltd

Avmor Ltd. /Ltée. copyright 2009

• Instructor: Paul Goldin

Learning Objectives

Upon successful completion of this course the student will be able to:

D fi t d i ti• Define green terms and organizations. • Distinguish a more preferable green cleaning product from a less

preferable conventional cleaning product.• Understand the impacts of green cleaning practices on an organization.p g g p g• Identify the required tools, products and equipment that will help

contribute to better health.• Identify the numerous green cleaning technologies available.

Understand the importance of green cleaning relative to health• Understand the importance of green cleaning relative to health, environment and economics.

• Understand some of the challenges in developing and implementing a green cleaning program. g g p g

• Have a clear understanding of sustainability and what it encompasses.

Table of ContentsSection 1: Definitions

•Sustainability•Sustainable Product•Cleaning for Health•Cleaning for Health•4 Ps of Sustainability

Section 2: Why is Green Cleaning for Health important?•Health•Health•Environment•Economics

Section 3: Developing a Green Cleaning for Health ProgramSection 3: Developing a Green Cleaning for Health Program•Implementation•Management•Audits•Challenges•Challenges

Table of ContentsSection 4: 3rd Party Certifications

•Ecologo•Green Seal•Design for the Environment (DFE)•SWAN – Nordic Ecolabeling•EU Eco-Label Flower•LEED•BOMA Best•Cleaning Industry Management System (CIMS)

Section 5: Green Cleaning for Health Technologies•Hydrogen Peroxide•Alcohol Ethoxylates•Acid Salts•Microbials•Defining Product Characteristics •Health Hazards of Conventional Cleaning Chemicals

Section 6: Green Cleaning for Health Practices•Procedures•Tools and Equipment•Disinfection

Section 1 : DefinitionsSection 1 : Definitions

Section 1: Definitions

SustainabilitySustainability is about maintaining or improving the health of the y g gbuilt, natural, social and economic environment, without interfering with the ability of future generations to do the same.


Sustainable ProductA product that reduces the health and environmental impacts compared to similar products used for the same purposes.

A sustainable product takes the entire lifecycle of the product into consideration including raw materials, acquisition, production, manufacturing, packaging, distribution, reuse, operation and disposal of product.


Cleaning for HealthIt is the entire effort to maintain a healthy, safe and attractive building

hil i i i i h f l i t b ildi t t diwhile minimizing harmful impacts on building occupants, custodians, visitors and the environment.

A regular cleaning maintenance program is necessary to ensure highA regular cleaning maintenance program is necessary to ensure high indoor air quality as it helps to remove contaminants from the building environment.

To fully reap the rewards of a cleaning maintenance program, safer alternatives to traditional cleaning products should be used. In addition to benefits provided by traditional cleaning, green cleaning promotes p y g g g phealth and safety.

Cleaning to protect health without harming the environment.


4 P’s of SustainabilityPerformance•Products clean as well or better than conventional cleaning products•Products clean as well or better than conventional cleaning products.•Brightens and cleans quickly without harsh, damaging chemicals, residues or unpleasant odours.

PeoplePeople•Safeguards the health and safety of building operators, staff, visitors, employers and occupants.

•Reduced exposure to harmful gases and toxic solvents result inReduced exposure to harmful gases and toxic solvents result in significantly improved air quality.

•Reduced risk of skin irritations, eye injuries and asthma, or other liability costs.

•Reduced chemical sensitivity, janitorial complaints and staff absenteeism.


4 P’s of SustainabilityPlanet

P d h li i h d f h f l l i d• Products that eliminate the need for harmful cleansing agents and ensures the protection of the environment.

• Materials used should be safe on our water systems and aquatic life.• Biodegradability recycled content waste minimization hazardous• Biodegradability, recycled content, waste minimization, hazardous-

chemical content and energy conservation are considered in manufacturing, procurement of supplies, equipment and services.

PricePrice• A reduction in SKU’s simplifies your building operations, eliminates

dangerous chemical stockpiles and saves money in cleaning supplies, water consumption, waste removal and janitorial hours.water consumption, waste removal and janitorial hours.

• Highly concentrated sanitation solutions helps maximize cost savings.• Dilution control systems allows you to minimize chemical waste.• Priced competitively when compared to conventional cleaning p y p g

chemicals in the same category.

Section 1: QuizSection 1: Quiz

Section 1: Quiz

Question 1:What are the 4P’s of Sustainability?

A) Performance, People, Planet, PriceB) People, Planet, Price, ProtectionC) Performance, Planet, Protection, ProductD) Performance Planet Price ProductD) Performance, Planet, Price, Product

Section 1: Quiz

Question 2:What is Sustainability?

A) Sustainability is about improving the health of the built environment, without interfering with the ability of future generations to do the same.

B) Sustainability is about maintaining or improving the health of the built, natural social and economic environment without interfering with the abilitynatural, social and economic environment, without interfering with the ability of future generations to do the same.

C) Sustainability is about maintaining the health of the built, natural, social and economic environment.

D) Sustainability is about maintaining or improving the health of the natural environment, without interfering with the ability of future generation to do the same.

Section 1: Quiz

Question 3:____________________ is the entire effort to maintain a healthy, safe and attractive building while minimizing harmful impacts on building occupants, custodians, and the environment.

A) Sustainability B) Cleaning for healthB) Cleaning for healthC) Sustainable ProductD) Planet

Section 1: Quiz

Question 4:________________ involves the entire lifecycle of the product including raw materials, acquisition, production, manufacturing, packaging, distribution, reuse, operation and disposal of product.

A) Sustainability B) Cleaning for healthB) Cleaning for healthC) Sustainable ProductD) Product

Section 2 : Why is Green Cleaning for HealthWhy is Green Cleaning for Health

Important?

Section 2: Why is it Important?

• 6% of custodians will be injured by the commercial cleaning products they use.• According to the Western Regional Pollution Prevention Network (WRPPN) 20%

HEALTH:HEALTH:According to the Western Regional Pollution Prevention Network (WRPPN) 20% of these injuries are serious chemical burns to the eyes and skin. An estimated 35% of conventional cleaning chemicals can lead to blindness, severe skin damage or damage to organs through the skin

• About 1/3 of cleaning chemicals used today have ingredients that can harm you.g y g y• The typical custodian applies 58 pounds of these cleaning chemicals each year,

many of which contain potentially harmful ingredients.• In a 2008 study of 336 North American purchasers conducted by TerraChoice

Environmental Marketing, human health topped the list as the most important g, pp pissue to purchasers when presented with a list of environmental issues ranging from human health, energy conservation, recycled content, water conservation, and climate change.

• Choosing safer products and training staff in proper usage can help reduce the b f i j i d k ’ C i l i d lnumber of injuries, decrease Workers’ Compensation claims, and lower

insurance costs.


POOR INDOOR AIR QUALITY• Health Canada estimates that Canadians spend more than 90% of their time indoors. The

d b i ll d h d d / f l k l

HEALTH:HEALTH:

air inside can be 2‐10 times more polluted than outside and 1/3 of employee sick leave can be attributed to symptoms caused by poor indoor air quality.

• US EPA now places poor indoor air quality fourth on a list of 31 largest environmental threats in the US. It is estimated that nearly 25% of US residents are affected by poor indoor air quality, either at the workplace or the home. q y, p

• Volatile organic compounds contribute to air pollution, smog and climate change. VOCs, particularly those found in cleaning products, are also major contributors to poor indoor air quality.

• EPA studies show that indoor air quality is on average 2 to 5 times worse than outdoor airEPA k i d i li h T 5 H l h i k d ib i d i• EPA ranks indoor air quality among the Top 5 Health risks and attributes poor indoor air quality in part to cleaning chemicals used to clean workplaces

• WHO (World Health Organization) states that 30% of buildings worldwide have IAQ PROBLEMS. WHO estimates that 1 out of every 3 workers may be toiling away in a workplace that is making them sick.p g

• DOE (US Department of Energy) study shows a 6% increase in productivity w/ IAQ improvement

• EPA says >$60 Billion in lost productivity due to indoor air quality


POOR INDOOR AIR QUALITYHEALTH:HEALTH:

• Workers, both custodians and other employees, have stated that improving indoor air quality is a high priority for them. In a 2008 study of 336 North American purchasers conducted by TerraChoice Environmental Marketing, a survey of office tenants, for example, indoor air quality was ranked as the second most important attribute in an office spacemost important attribute in an office space.

LONG TERM ILLNESS AND SICK DAYS• According to Statistics Canada, ‘the average full‐time employee missed 7.8 days g , g p y y

of work in 2005, up from 7.0 in the year 2000.• In addition, the Canadian economy loses the services of roughly 1 out of every 20

employees, for an average of 11 weeks a year, to a long‐term sickness. • While these statistics quantify the entire Canadian workforce – not just custodial e t ese stat st cs qua t y t e e t e Ca ad a o o ce ot just custod a

staff – studies have shown that 1/3 of employee sick leave can be attributed to symptoms caused by poor indoor air quality.


VOLATILE ORGANIC COMPOUNDS• Volatile organic compounds contribute to air pollution smog and climate change VOCs

HEALTH:HEALTH:• Volatile organic compounds contribute to air pollution, smog and climate change. VOCs,

particularly those found in cleaning products, are also major contributors to poor indoor air quality.

• Commercial and industrial cleaning accounts for 7% of the annual VOC emissions in Canada (based on year 2000 levels). This suggests that VOC emissions from cleaning products are lik l t h t i d ff t th C di kf l ‘ ’likely to have a sustained effect on the Canadian workforce unless ‘greener’, more environmentally preferable products are used.

• According to the United States Environmental Protection Agency, VOCs are, “Volatile chemicals [that] produce vapors readily; at room temperature and normal atmospheric pressure, vapors escape easily.” VOCs are prevalent in thousands of consumer and industrial products including paints and paint strippers, adhesives, cleaning products, markers, furniture, pesticides, many building materials and even office equipment such as photocopiers and printers.

• VOCs can cause eye, nose and throat irritations; headaches; loss of coordination; nausea; damage to the liver, kidneys, and the central nervous system; and some are suspected todamage to the liver, kidneys, and the central nervous system; and some are suspected to cause cancer in humans.

• Reducing or eliminating the off‐gassing of VOCs may help to reduce these impacts on human health.


ASTHMA• 3 million Canadians have Asthma. It is the most chronic respiratory

HEALTH:HEALTH:

disease of children. Asthma is one of the leading causes of school absenteeism, accounting for over 14 million missed school days per year due to asthma exacerbated by poor indoor air quality.

• In Canada, the direct costs of asthma, measured in dollars spent on medical and nursing care as well as dollars spent on asthma medication are approximately $600 million

% of Canadian Adults with Asthma

8 0%

9.0%

medication, are approximately $600 million. • Canada has experienced a 37% increase in asthma rates from 1994.• These facts are significant because exposure to conventional

cleaning chemicals has been proven to be one of the largest contributors to both the development and aggravation of asthma.

• The Ontario lung Association identifies 2 different types of asthma4.0%

5.0%

6.0%

7.0%

8.0%

• The Ontario lung Association identifies 2 different types of asthma applicable to workplaces: Work‐aggravated asthma: People who already have asthma and have their condition work worsen at work. Occupational asthma: The development of asthma as a result of certain exposures at work. There are over 300 chemicals in the workplace known to cause occupational asthma.

0.0%

1.0%

2.0%

3.0%

1979 1988 1994 2001

• Janitorial workers also experience very high rates of occupational asthma – 625 cases per million workers in one study, or more than twice the rate for any other occupation.


CANCERHEALTH:HEALTH:

• 1970 = 1 case/5 Canadians AND TODAY 1 case / 2.5 Canadians

• Many conventional cleaning products contain

Incidence rate of cancer in Canada (as a % of the overall population)

45%

substances known to cause cancer. To reduce the number of cancer cases switch from conventional to greener cleaning products.

R t h t th t b t 1025%

30%

35%

40%

45%

• Recent research suggests that between 10 –16% of cancers can be related to known cancer causing substances in conventional cleaning products.

0%

5%

10%

15%

20%

p0%

1930 1970 2008

HALOGENATED crotoaldehyde Section 2: Why is it Important?

Man Made Compounds

COMPOUNDS chlorodifluoromethane chlorotrifluoromethane dichlorofluoromethane chloromethane

n-penanaln-hexanal furaldehyde n-heptanal benzaldehyde

All of these are found in a common

chloromethane trichlorofluoromethane dichloroethylene Freon 113 methylene chloride hl f

benzaldehyden-octanal phenyl acetaldehyde n-nonanal methyl furaldehyde

d lfood product.

Can you guess what?

chloroform 1,1,1 – trichloroethane carbon tetrachloride trichloroethylene chloropentane

n-decanaln-undecanal n-dodecanal KETONES acetone Can you guess what?p

chlorobenzene iodopentane 3-methyl-1-iodobutance chloroethylbenzene dibromodichloromethane

methyl ethyl ketone methyl propyl ketone methyl vinyl ketone ethyl vinyl ketone 2 pentanone

octanone acetaphenone

C5H10 O C4H6O2dibromodichloromethane

dichlorobenzene chlorodecane trichlorobenzene ALDEHYDES

2-pentanonemethyl pentanone methyl hydrofuranone 2-methyl-3-hexanone 4-heptaonone

acetaphenone 2-nonanone 2-decananone alkylated lactone phthalide OXYGENATED

C4H6O2C6H12 O C7H10 O C7H14 O2 C6H6O2 C6H14 O2acetaldehyde

methyl propanal n-butantal methylbutanal

3-heptaonone2- heptaonone methyl heptaonone furyl methyl ketone

OXYGENATED ISOMERS C4H6O C4H8O

C6H14 O2C6H16 O C7H8O2 C7H10 O2

HALOGENATED COMPOUNDS

crotoaldehyde l


Man Made Compounds

COMPOUNDS chlorodifluoromethane chlorotrifluoromethane dichlorofluoromethane chloromethane

n-penanaln-hexanal furaldehyde n-heptanal benzaldehyde

All of these are found in a common

trichlorofluoromethane dichloroethylene Freon 113 methylene chloride chloroform

yn-octanal phenyl acetaldehyde n-nonanal methyl furaldehyde n-decanal

food product.

Can you guess what?

chloroform 1,1,1 – trichloroethane carbon tetrachloride trichloroethylene chloropentane hl b

n-decanaln-undecanal n-dodecanal KETONES acetone

h l h l kCan you guess what?

chlorobenzene iodopentane 3-methyl-1-iodobutance chloroethylbenzene dibromodichloromethane

methyl ethyl ketonemethyl propyl ketone methyl vinyl ketone ethyl vinyl ketone 2-pentanone

octanone acetaphenone

C5H10 O C4H6O2 BREAST MILKd b o od c o o e a e

dichlorobenzene chlorodecane trichlorobenzene ALDEHYDES acetaldehyde

pe a o emethyl pentanone methyl hydrofuranone 2-methyl-3-hexanone 4-heptaonone 3 heptaonone

2-nonanone2-decananone alkylated lactone phthalide OXYGENATED

C6H12 OC7H10 O C7H14 O2 C6H6O2 C6H14 O2

BREAST MILKacetaldehyde methyl propanal n-butantal methylbutanal

3-heptaonone2- heptaonone methyl heptaonone furyl methyl ketone

OXYGENATED ISOMERS C4H6O C4H8O

C6H14 O2C6H16 O C7H8O2 C7H10 O2


CLIMATE CHANGE

ENVIRONMENT:ENVIRONMENT:

• Global average surface temperature has increased by about 0.6 degrees Celsius since 1990

• Sea levels are rising by about 1 cm per decade

• Arctic sea ice thickness has declined by 40% in the past 40 years

• Major glaciers throughout the world are retreating

• Lake ice is forming later in the autumn and melting earlier in the spring

• Precipitation in the Northern Hemisphere has increased, particularly as intense rainfall


ENVIRONMENT:ENVIRONMENT:• 8 billion pounds of chemicals

• 4.5 billion pounds of paper

• 1 billion pounds of equipment and other supplies

• Many raw materials from conventional cleaning products are limited and bl (i l ) hi h d l d h lnonrenewable (i.e: petroleum), which means once depleted, they are no longer

available for future generations.

• VOCs from conventional cleaning products are emitted to the outdoors and contribute to atmospheric smog formationcontribute to atmospheric smog formation.

• Traditional cleaning products can contain harmful ingredients that can find their way into drinking water, lakes and streams, adversely affecting plant and animal life, threatening public health and adding to pollution.

• Switching to green products can help conserve precious natural resources for future generations.


Every year about six million tonnes of

ENVIRONMENT:ENVIRONMENT:million tonnes of pollutants are released into the air by New Brunswick industries - all of it legally released withof it legally released with permission from the Department of Environment and Local Government.

The release of cancer-causing chemicals alone has risen from 82,700 kg in 1995 to 413, 500 kg in

00 i f2002 - an increase of about 500 percent. Core Chemicals (red) are a common set of chemicals consistently reported

to Environment Canada's National Pollutant Release Inventory (NPRI). Supplementary Chemicals (yellow) are all chemicals reported

excluding those chemicals listed as a core chemical.


Every year about six million tonnes of

ENVIRONMENT:ENVIRONMENT:million tonnes of pollutants are released into the air by New Brunswick industries - all of it legally released with permission from the Department of Environment and Local Government.

The release of cancer-causing chemicals alone has risen from 82,700 kg in 1995 to 413, 500 kg in 2002 - an increase of2002 - an increase of about 500 percent.

Core Chemicals (red) are a common set of chemicals consistently reported to Environment Canada's National Pollutant Release Inventory

(NPRI). Supplementary Chemicals (yellow) are all chemicals reported excluding those chemicals listed as a core chemical.

Source: http://www.elements.nb.ca


Releases to the air of carcinogens byNew Brunswick Industries in kilograms (1995-2002)

ENVIRONMENT:ENVIRONMENT:

Core Chemicals (red) are a common set of chemicals consistently reported to

New Brunswick Industries in kilograms (1995-2002)

y pEnvironment Canada's National Pollutant Release Inventory (NPRI) during 1995-2002.

S pplementa ChemicalsSupplementary Chemicals (yellow) are all chemicals reported excluding those chemicals listed as a core h i lchemical.

Source: http://www.elements.nb.ca


ECONOMICS:ECONOMICS:Implementing a green cleaning program can result in the following:

• Occupant and worker productivity increases

• Reduce energy consumption

• Reduce water consumption

• Using fewer chemicals will reduce inventory and purchasing costs.

• Less waste by using more concentrated products.

• Tenant retention increases and tenant complaints drop

• Reduce employee turnover and the cost of recruiting, hiring and training

• Cleaning equipment replacement costs drop by using better‐made products and equipment that performs more effectively and efficiently.

• Worker’s compensation claims drop

• Elimination of corrosive chemicals prevents damage to restroom fixtures and other furniture

R d t di l• Reduce waste disposal

• Reduce absenteeism


Injuries That OccurECONOMICS:ECONOMICS:

Injuries That OccurInjuries Per Year (per 100 Janitors)

– Workers’ Comp. Claims 2 per 100Workers Comp. Claims 2 per 100– unreported 4 per 100

Average Cost Per Claimed InjuryAverage Cost Per Claimed Injury– Lost Time $350– Medical $375

$725

Source: Washington State • Dept. of Labor & Industry


American businesses and organizationsECONOMICS:ECONOMICS:American businesses and organizations annually pay more than $75 million for

medical expenses and lost time wages duemedical expenses and lost time wages due to chemical injuries to custodians.

(Source: Washington State Report)

Section 2: Quiz

Question 1:____________contribute to air pollution, smog and climate change.

A)Volatile Organic CompoundsB)Poor Indoor Air QualityC)Conventional cleaning chemicalsD)CarcinogensD)Carcinogens

Section 2: Quiz

Question 2:According to Health Canada what ___% of time is spent indoors?

A) 10%B) 40%C) 90%D) 70%D) 70%

Section 2: Quiz

Question 3:__________ is one of the leading causes of school absenteeism?

A) Cancer B) AsthmaC) FluD) Cross ContaminationD) Cross Contamination

Section 2: Quiz

Question 4:What does the commercial and institutional cleaning industry consume annually?

A) 8 billion pounds of chemical B) 4.5 billion pounds of janitorial paperC) 1 billion pounds of equipmentD) All of the aboveD) All of the above

Section 2: Quiz

Question 5:Which of the following will not improve the economic bottom line by implementing a green cleaning program?

A) Occupant and worker productivity increasesB) Reduce energy consumptionC) Reduce water consumptionC) Reduce water consumptionD) Using fewer chemicals will not reduce inventory and purchasing costs.E) Less waste by using more concentrated products.

Section 3 : Developing a Green Cleaning forDeveloping a Green Cleaning for

Health Program

Section 3: Developing a Green Cleaning for Health Program

• Form a Team and Gain CommitmentIMPLEMENTATION:IMPLEMENTATION:

– Define and clearly articulate the objective of the effort to transition to greener cleaners (i.e. improved indoor air quality)quality).

– Specific actions will become better defined as the project progresses but having a stated goal will assist in getting support.

– Identify facility champions who will support the objective (environmental services housekeeping supervisors(environmental services, housekeeping supervisors, purchasing, etc…).

– Set‐up a system to measure and report progress.p y p p g


• Review Current Products and PracticesCond ct baseline s r e and anal e data regarding the follo ing

IMPLEMENTATION:IMPLEMENTATION:– Conduct baseline survey and analyze data regarding the following:

• Chemicals• Paper• General Conditions• Building Exterior• Entryways• Liners• Equipment• Storage Areas• Procedures• Procedures• Other Products• Waste Management and Policy

– Record the following information for each product and equipment being purchased:• Product Cost• Manufacturer, vendor/distributor• MSDS and label warning • Personal protective equipment requirements• Special handling and disposal requirements• Where the product is used and for what applicationWhere the product is used and for what application• Number and types of equipment• Purpose each piece of equipment is used for and how often• Identify type of filtration on vacuum cleaners


• Select Products and EquipmentIMPLEMENTATION:IMPLEMENTATION:

– It is time to select and prioritize cleaning products and equipment to trial.

• Chemicals• Chemicals

• Vacuum cleaners

• Floor machines

• Janitorial paper

• Can liners

• Micro‐fiber products

• Mops and buckets

• Entryway mats

• Mops and buckets

– Make sure you stick with the performance and environmental criteria you identified, and require proof,that a product meets your criteria.


• Define ProceduresIMPLEMENTATION:IMPLEMENTATION:

– Health Impacts

– Accommodating people with special needs

– Environmental Impacts

– Efficiencies


• Develop a Pilot Pland f h h l ll b l d

IMPLEMENTATION:IMPLEMENTATION:

– Identify the area where a pilot will be implemented– Determine your evaluation criteria (do you want simple feedback from housekeeping staff?)

– Consider how process or tool changes may impact the evaluation of new cleaning chemicals.

– Develop pre‐implementation and post‐implementation surveys for facility staff, maintenance staff and visitors.

– Determine your time frame for implementation and assessment of the pilot project. Make sure it is long

h ll l b denough to allow people to become accustomed to any changes.


• Execute your Pilot Plan – Training and FeedbackIMPLEMENTATION:IMPLEMENTATION:

– Change is a challenge, but the more people understand, the easier the change will be. Educate!

V d h ld id i i l– Vendors should provide training manuals.

– Cleaning protocols for the new products should be posted in janitorial closets.in janitorial closets.

– Maintain regular communication with key staff in the area where the pilot is taking place.


• Pilot EvaluationIMPLEMENTATION:IMPLEMENTATION:

– Administer post‐pilot surveys. Survey janitorial staff and other involved with the pilot to see if they have any issues or concerns.

– Evaluate any objective data you have gathered during the implementation phase (chemical usage, bucket changes, etc )etc…)

– Use the results of your surveys to identify those products or processes that are highly successful and flag those that are notare not.

– Make sure to solicit feedback from those who expressed reservations.


• Celebrate Success & Continual ImprovementIMPLEMENTATION:IMPLEMENTATION:

p– Take advantage of opportunities for positive press, staff recognition and for taking the lead in creating a healthy environment.

– Develop materials such as door hangers, posters, etc…

– Continue testing new products

– Ongoing custodial and occupant training


• The Facility Manager should:MANAGEMENT:MANAGEMENT:

– Understand what the cleaning staff is doing and why.

– Know the frequencies of the various tasks and ensure h h li i b i f ll d llthat the green policies are being followed as well as meeting management’s expectations.

– Manage and meet the expectations of the buildingManage and meet the expectations of the building occupants and visitors, senior management and property owners.

h l d– The most important tools are proper training and communication.


• Green Cleaning Training Programs need to:l h l d h b

MANAGEMENT:MANAGEMENT:

– Explain what green cleaning is and why it is being implemented in the facility.

– Address the benefits to the building occupants, visitors, i t d th l b iowners, manager, environment and the people being

trained.– Demonstrate that the new products the cleaning

l ill b i k ll b tt thpersonnel will be using work as well or better than conventional products being replaced.

– Introduce new tools the cleaning crew may be using (i.e. microfiber)microfiber).

– Introduce the new procedures and why they are being implemented.


• Communication:h h l d

MANAGEMENT:MANAGEMENT:

– Within the implementation team and senior management • The members of the team must understand the goals, expectations, and progress being made.

– With those cleaning the facility– With those cleaning the facility• They need to clearly understand the goals and expectations.

– Outside Service Providers• They should be informed about what type of products to useThey should be informed about what type of products to use.

– Outdoor and Building Maintenance Companies• Major work done outside the building will often result in significant increase in contaminants being tracked into the building.

– Building Occupants• Let them know that these changes will help protect health and improve the comfort and productivity of building occupants.


• Formulating the best plan of action for implementing a Green Cleaning for Health Program includes an audit(s) to

AUDITS:AUDITS:Green Cleaning for Health Program includes an audit(s) to identify the opportunities from which a plan can be formulated. The following should be noted:– Cleaning Chemicals:Cleaning Chemicals:

• Product and Manufacturer Name• Ready‐to‐Use Product• Dilution EquipmentA l P d t• Aerosol Products

• Chlorine Bleach• Ammonia• Product labeled as dangerous, flammable or poisonousg , p• Products that occupants have brought from home• Unlabeled or inappropriately labeled containers• Any damaged or leaking containers


– Paper Products:l d

AUDITS:AUDITS:

• Recycled content• Size of rolls (for rolls see if they can be replaced with larger rolls)• Roll or multi‐fold• Dispenser information (name, type)• Dispensers that are broken, damaged or otherwise not correctly dispensing product

– Plastic Trash Can Liners and Trash Receptacles• Recycled content• Type and thickness of the plastic liners• Standardized trash cans • Trash cans requiring multiple liners• Trash cans with liners that are too large or too small for the can


– Janitorial Powered Equipment:• Manufacturer’s name, model number and size

AUDITS:AUDITS:,

• State of repair (damaged cords and other hazards including repair logs)• Visible damage such as bare wires or cords that have been repeatedly taped• Vacuum cleaners that do not contain disposable filter bags• Vacuum cleaners whose bags are full to the top (vacuum efficiency declines when g p ( y

bags are more than ¼ full and do not perform when half full)• Floor machines that leave tracks due to damaged or misaligned squeegees• Floor scrubbers and carpet extraction equipment with water left in the solution

or recovery tankP k d i• Propane tanks stored on site

– Entry Mats:• Inventory mats and determine if they are at all entries• Size, condition and whether mat is appropriate for location• Mats that are too short or small• Mats that have curling corners and edges• Mats that are old, worn or loaded to the point where they cannot capture soil or

moistureM t th t h lk d• Mats that move when walked on


– Other Products:• Mops

AUDITS:AUDITS:p

• Mop Buckets• Recycling Containers• Carts• Anything else observed during the audity g g• Note their state of repair, size and if they are appropriate for the task

– General Housekeeping Assessment:• A simple walk‐through of the building can be conducted to assess the current

state of cleanliness• Evaluate entryways, lobbies, restrooms, offices, cafeterias, food prep areas,

laboratories, guest rooms• Visible soil and pay attention to odours• Signs of insects and rodent droppings• General disarray and note offices, classrooms, work spaces and other areas

where desks, cabinets are cluttered that dusting and floor care cannot be conducted

• If recycling and trash are being managed properly• Dirty messy and smelly washrooms• Dirty, messy and smelly washrooms• Look beyond typical cleaning issues and note observations (i.e. cardboard taped

to HVAC diffusers, etc…)


– Cleaning Procedures:AUDITS:AUDITS:

• Spend some time with the cleaning crews and observe how they clean

• Look how efficiently and effectively they are cleaningLook how efficiently and effectively they are cleaning• Is training required• Are chemicals being mixed and used correctly• Are they disposing of waste products correctly• Are they using cold water• Lack of written plans and standard operating• Lack of written plans and standard operating procedures

• Lack of specific daily job cards and work i tassignments


– Assessment of Storage Areas:AUDITS:AUDITS:

• A simple assessment can identify any immediate storage problems such as incompatible chemicals, electrical or other issueselectrical or other issues

• Leaking or damaged products

• Flammable productsFlammable products

• General disarray and clutter


AUDITS:AUDITS:


– The Water Cooler Expert• This is an individual who other occupants listen to whenever something new is

COMMON CHALLENGES:COMMON CHALLENGES:p g

proposed.• This individual is negative about the new idea or program.• Method to address this resistance: Work with them individually, providing the

information they need to convince themselves. By getting them aligned with the facility’s goals they can become powerful supporters for the programfacility s goals they can become powerful supporters for the program.

– The “Old‐Timer”• This individual has been cleaning for many years and has his own homemade

formula for cleaning products and sees no reason to try anything new.• Method to address this resistance: Find a way to relate the new product• Method to address this resistance: Find a way to relate the new product,

equipment or procedure to something they are familiar with and let them discover the advantage.

– The Well‐intentioned Cleaner• This individual “knows” that powerful cleaning products have dark colours and p g p

strong fragrances and will say that the new product with no added dyes or fragrances simply cannot and will not clean.

• Method to address this resistance: Communicate reasons why certain dyes or fragrances have been reduced. Demonstrate the products to show the efficacy.

Source: 2008 IFMA Foundation


– The Skeptic (custodian)COMMON CHALLENGES:COMMON CHALLENGES:

• This individual does not believe in sustainability or in helping protect/improve the environment and people

• There is no good reason to change.

• Method to address this resistance: Communication and understanding why these changes are occurring is key.

– The Skeptic (Building Occupant)The Skeptic (Building Occupant)• This individual does not see a benefit arising from the changes that have been made.

• Method to address this resistance Communication and• Method to address this resistance: Communication and understanding why these changes are occurring is key.

Source: 2008 IFMA Foundation

Section 3: Quiz

Question 1:What is the first step to take when implementing a Green Cleaning for Health Program?

A)Develop a pilot planB)Review products and proceduresC)Select products and equipmentC)Select products and equipmentD)Gain commitment and form a team

Section 3: Quiz

Question 2:Which of the following is false regarding a Facility Manager’s responsibilities?

A. Understand what the cleaning staff is doing and why.B. Know the frequencies of the various tasks and ensure that the green

policies are being followed as well as meeting management’s expectationsexpectations.

C. Manage and meet the expectations of the building occupants and visitors, senior management and property owners.

D. Does not communicate goals, expectations and progress being made.

Section 3: Quiz

Question 3:Which of the following should be noted when auditing Cleaning Procedures?

A) Spending time with the cleaning crews and observing how they cleanB) Leaking or damage productC) Entry MatsD) Signs of insects and rodentsD) Signs of insects and rodents

Section 3: Quiz

Question 4:What should be noted when conducting an audit?

A) EquipmentB) Plastic LinersC) Cleaning ChemicalsD) PaperD) PaperE) All of the above

Section 3: Quiz

Question 5:The ___________has been cleaning for many years and has his own homemade formula for cleaning products and sees no reason to try anything new?

A) The Skeptic (Building Occupant)B) The Water Cooler ExpertB) The Water Cooler ExpertC) The Old TimerD) The Well-Intentioned Cleaner

Section 4 : 3rd Party Certifications

Section 4: 3rd Party Certifications

– Ecologo is North America’s largest, most respected environmental standard and certification mark founded in 1988 by the Government

Ecologo:Ecologo:sta da d a d ce t cat o a ou ded 988 by t e Go e e tof Canada, but now recognized worldwide.

– EcoLogo certifies environmental leaders in over 122 product categories, helping you find and trust the world’s most sustainable productsproducts.

– Certified more than 7500 products.– ECP requires independent, neutral third party certifier.– The EcoLogo Program is one of two such programs in North America g g p g

that has been successfully audited by the Global EcoLabeling Network (GEN) as meeting ISO 14024 standards for eco‐labeling.

– The EcoLogo Program is a Type I eco‐label, which means that the Program compares products/services with others in the sameProgram compares products/services with others in the same category, develops rigorous and scientifically relevant criteria that reflect the entire lifecycle of the product, and awards the EcoLogo to those that are verified by an independent third party as complying with the criteriawith the criteria.


– Founded in 1989, Green Seal, a non‐profit organization, provides science based environmental certification standards

Green Seal:Green Seal:provides science‐based environmental certification standards.

– The number of major product categories covered by standards has increased to more than 40. G S l t it thi d t tifi– Green Seal acts as its own third party certifier.

– Green Seal operates under the international guidelines for environmental labeling programs, ISO 14020 and 14024, set by th I t ti l O i ti f St d di ti G S lthe International Organization for Standardization. Green Seal is also a founding member of the Global Ecolabeling Network, which has criteria for membership. G S l h l f t h d d– Green Seal help manufacturers, purchasers, and end users alike make responsible choices that positively impact business behavior and improve quality of life.


– Green Seal has strived to make the cleaning industry more sustainable since 1989. With GS‐42 we give purchasers a way to

Green Seal Green Seal –– GSGS--42 Cleaning Standard:42 Cleaning Standard:susta ab e s ce 989 t GS e g e pu c ase s a ay toidentify green cleaning service providers and service providers specifi cations to follow. The stringent criteria, created with the involvement of stakeholders from industry and the public sector, will provide for leadership among cleaning services.p p g g

– The scope of GS‐42– The standard establishes requirements for cleaning service

providers, including in‐house and external cleaning services. Green cleaning encompasses all indoor activities typically required to cleancleaning encompasses all indoor activities typically required to clean commercial, public, and industrial buildings.

– Key Areas of Standard– The specific criteria in this standard cover planning, products, p p g, p ,

supplies, equipment,– procedures, training, communications and labeling.


– Since 1992, the Design for the Environment (DfE) P k i t hi ith b d f

Design for the Environment (US EPA):Design for the Environment (US EPA):Program works in partnership with a broad range of stakeholders to reduce risk to people and the environment by preventing pollution.

– EPA allows safer products to carry the Design for the Environment (DfE) label.

– EPA's DfE program has reached more than 200,000 p g ,business facilities and approximately 2 million workers. In 2008, DfE reduced the use of chemicals of concern by approximately 335 million pounds. pp y p

– EPA's Design for the Environment Program (DfE) has allowed use of their logo on hundreds of products.


– In 1989, the Nordic Council of Ministers decided to introduce a common official environmental label for Nordic countries

SWAN SWAN –– Nordic EcolabelingNordic Ecolabelingcommon, official environmental label for Nordic countries.

– A voluntary license system where the applicant agrees to follow a certain criteria outlined by the Nordic Ecolabeling in cooperation with stakeholders. These criteria include environmental, quality and q yhealth arguments.

– The Nordic Ecolabel now covers 67 different product groups. – The Nordic Ecolabel checks that products fulfill certain criteria using

methods such as samples from independent laboratories, certificates and control visits.

– The label is usually valid for three years, after which the criteria are revised and the company must reapply for a licenserevised and the company must reapply for a license.


– Established in 1992, EU Eco‐Label is a unique certification aimed to help European consumers distinguish greener more environmentally

EU EcoEU Eco--Label FlowerLabel Flowerhelp European consumers distinguish greener, more environmentally friendly, products and services.

– There are currently twenty‐three different product groups, and already more than 250 licenses have been awarded for several yhundred products.

– The EU Eco‐label is administered by the European Eco‐labeling Board (EUEB) and receives the support of the European Commission, all M b St t f th E U i d th E E iMember States of the European Union and the European Economic Area (EEA).

– The Eco‐labeling Board includes representatives such as industry,environment protection groups and consumer organizationsenvironment protection groups and consumer organizations.


– LEED (Leadership in Energy and Environmental Design) Green Building Rating System is a third‐party certification program and an internationally accepted

LEEDLEED

benchmark for the design, construction and operation of high performance green buildings.

– LEED promotes a whole‐building approach to sustainability by recognizing performance in five key areas of human and environmental health:

• sustainable site development • Water efficiency • Energy efficiency • Materials selection • Indoor environmental quality

– Certification is based on the total point score achieved, following an independent review and an audit of selected Credits. There are four levels of certification: certified, silver, gold and platinum.

– The Canadian rating system is an adaptation of the US Green Building Council's (USGBC) LEED Green Building Rating System, tailored specifically for Canadian climates, construction practices and regulations. .


– LEED Canada New Construction (NC)• The LEED Canada-NC 1.0 rating system applies to new construction and major

renovations of commercial and institutional buildings

LEED Canada Rating SystemsLEED Canada Rating Systemsrenovations of commercial and institutional buildings.

• It also applies to retail, mid- and high-rise multi-unit residential buildings (MURBs), public assembly buildings, manufacturing plants, and other types of buildings.

• To achieve LEED certification, buildings must meet all prerequisites in the Rating System and a minimum of 26 points.1 point is attributed to Indoor Chemicals & Pollutant Source Control• 1 point is attributed to Indoor Chemicals & Pollutant Source Control

– LEED Canada Commercial Interiors (CI)• LEED Canada for Commercial Interiors is the green benchmark for the tenant

improvement market. • LEED Canada CI gives the power to make sustainable choices to tenants and

designers who do not always have control over whole building operationsdesigners, who do not always have control over whole building operations.• The LEED Canada CI rating system is applicable to tenant improvements of new or

existing office space. The Canadian version of LEED CI includes clarifications considered useful for Canadian projects during creation and review of the USGBC’s LEED CI version 2.0 reference guide.

• To achieve LEED certification buildings must meet all prerequisites in the Rating• To achieve LEED certification, buildings must meet all prerequisites in the Rating System and a minimum of 21 points.

• 1 point is attributed to Indoor Chemicals & Pollutant Source Control• 1 point is attributed to Low-Emitting Materials, Adhesives and Sealants• 1 point is attributed to Low Emitting Materials, Carpet Systems


– LEED Canada Core and Shell (CS)• LEED Canada for Core and Shell (CS) is a derivative of LEED Canada NC

LEED Canada Rating SystemsLEED Canada Rating SystemsLEED Canada for Core and Shell (CS) is a derivative of LEED Canada NCand applies to buildings where less than 50% of the building area will be fit-up to LEED Canada NC requirements prior to certification.

• LEED Canada CS certification was made possible by the release of the Application Guide for Core and Shell Buildings and Leased Tenant pp gSpaces, which not only provides details for achieving LEED Canada CScertification, but also provides flexibility and guidance in applying LEED Canada NC 1.0 to leased tenant spaces. Specifically, it makes allowance for some leased tenant space that is not fit-up to NC requirements at the time of certificationcertification.

• The thresholds for LEED Canada CS are identical to those for LEED Canada NC.

• To achieve LEED certification, buildings must meet all prerequisites in the Rating System and a minimum of 26 pointsRating System and a minimum of 26 points.


– LEED Canada Existing Buildings (EB)• LEED Canada for Existing Buildings: Operations and

LEED Canada Rating SystemsLEED Canada Rating Systems• LEED Canada for Existing Buildings: Operations and

Maintenance is anticipated to launch during the summer of 2009. Until the Canadian rating system is available, Canadian projects are encouraged to register with the USGBC for LEED EB:O&M.

• The LEED EB:O&M rating system offered by the USGBC helpsThe LEED EB:O&M rating system, offered by the USGBC, helps building owners and operators measure operations, improvements and maintenance on a consistent scale, with the goal of maximizing operational efficiency while minimizing environmental impacts.

• LEED EB:O&M addresses whole-building cleaning and g gmaintenance issues (including chemical use), recycling programs, exterior maintenance programs, and systems upgrades. It can be applied both to existing buildings seeking LEED certification for the first time and to projects previously certified under LEED NC or LEED CSLEED CS.

• To achieve LEED certification, buildings must meet all prerequisites in the Rating System and a minimum of 34 points.

• 1 – 3 points attributed for Green Cleaning: Sustainable Cleaning Prod cts and MaterialsProducts and Materials


– LEED Canada Homes• LEED Canada for Homes is a rating system that promotes the design and construction

LEED Canada Rating SystemsLEED Canada Rating Systemsg y g

of high-performance green homes. • Benefits of a LEED home include lower energy and water bills; reduced greenhouse gas

emissions; and less exposure to mold, mildew and other indoor toxins. • LEED Canada for Homes is suitable for single family homes and multifamily buildings up

to 3 stories.• The LEED Canada for Homes Rating System measures the overall performance of a

home in eight categories:• Innovation & Design Process (ID). Special design methods, unique regional credits,

measures not currently addressed in the Rating System, and exemplary performance levels. • Location & Linkages (LL). The placement of homes in socially and environmentally

responsible ways in relation to the larger communityresponsible ways in relation to the larger community. • Sustainable Sites (SS). The use of the entire property so as to minimize the project's impact

on the site. • Water Efficiency (WE). Water-efficient practices, both indoor and outdoor. • Energy & Atmosphere (EA). Energy efficiency, particularly in the building envelope and

heating and cooling design. g g g• Materials & Resources (MR). Efficient utilization of materials, selection of environmentally

preferable materials, and minimization of waste during construction. • Indoor Environmental Quality (EQ). Improvement of indoor air quality by reducing the

creation of and exposure to pollutants. • Awareness & Education (AE). The education of the homeowner, tenant, and/or building

manager about the operation and maintenance of the green features of a LEED homemanager about the operation and maintenance of the green features of a LEED home.


– LEED Canada Neighborhood DevelopmentsLEED Canada Rating SystemsLEED Canada Rating Systems

• The USGBC has developed a draft of the LEED for Neighbourhood Development (LEED ND) rating system to guide and assess sustainable community development. The system was created as

h b h l fpartnership between the USGBC, Natural Resources Defense Council and the Congress of New Urbanism.

• The USGBC is moving into a pilot project phase to test the draft d d h l d l b fstandard with actual community development projects before

finalizing and releasing LEED ND in the US. The process is anticipated to take two years, and the market‐ready version is expected to be launched in 2009expected to be launched in 2009.

• The CaGBC has been approached by industry leaders and local governments across the country to introduce LEED ND in Canada as soon as possibleas soon as possible.


– More than 6,000 people have become LEED® Accredited

LEED Accredited Professionals (AP)LEED Accredited Professionals (AP)More than 6,000 people have become LEED Accredited Professionals (LEED APs) in Canada since 2001.

– The CaGBC offers two exams towards earning the LEED AP d i lcredential:

• LEED Canada for New Construction, version 1.0. Provides a standard for professionals participating in the design and construction of new commercial buildings.

• LEED Canada for Commercial Interiors, version 1.0. Provides a standard for professionals participating in the design and construction of high performance commercial spaces and tenant improvements


LEED LEED –– Total Projects in CanadaTotal Projects in Canada


LEED LEED –– Total Projects in USTotal Projects in US

• In the US there are 20,156 LEED Registered Projects.

• In the US there are 2,706 LEED Certified Projects


– BOMA BESt is the next evolution of BOMA Canada's Go Green program.– BESt stands for Building Environmental Standards.

d f h d h l

BOMA BEStBOMA BESt

– BOMA BESt is comprised of the BOMA Go Green Best Practices and the Go Green Plus assessment, and has been the industry standard for environmental management in commercial buildings since 2005.

– The program is accessible to many types and sizes of buildings, and with four levels of certification:

– Level 1:indicates that a building has met all of the BOMA Go Green best practices. The Go Green Best Practices include performing an energy audit and a water audit, continually monitoring resource consumption and having a preventative maintenance program. Level 2: certified buildings meet not only all of the BOMA Go Green Best Practices but– Level 2: certified buildings meet not only all of the BOMA Go Green Best Practices, but also have a score of 70‐79% on the Go Green Plus assessment. Managers of these buildings have gone through the entire Go Green Plus questionnaire, entered 12 months of consumption data, and taken advantage of the scoring and benchmarking opportunities. L l 3 i f b ildi h ll f h BOMA G G B P i d hi– Level 3: is for buildings that meet all of the BOMA Go Green Best Practices and achieve 80‐89% on the Go Green Plus assessment. Buildings at this level of certification have higher performance and demonstrate excellence in management.

– Level 4:is for buildings that achieve over 90% on the Go Green Plus assessment and meet all of the BOMA Go Green Best Practices. This is no small achievement, as these ,buildings must be high performers with low energy consumption.


– ISSA® has developed the first comprehensive management and operations standard for cleaning organizations.

Cleaning Industry Management System (CIMS)Cleaning Industry Management System (CIMS)

– CIMS serves as a valuable tool that allows cleaning organizations and facility managers to develop and maintain consistently high standards of quality, and demonstrates an organization’s commitment to overall customer satisfaction.

– The Standard is divided into five areas of management best practices:• Quality systemsQuality systems • Service delivery • Human resources • Health, safety, and environmental stewardship • Management commitment

– HOW YOU CAN BENEFIT• Purchasers and facility managers can use CIMS to find qualified cleaning contractors or

evaluate in‐house operations.• Building service contractors (BSCs) can use certification to differentiate their companies and

demonstrate their commitment to customer satisfaction.• In‐house service providers (ISPs) may become certified to validate the use of best

practices and ongoing improvement.• Distributors, manufacturers, manufacturer representatives and consultants can attain

individual certification as an “ISSA®• Certification Expert” to strengthen customer relationships, organize educational content,

d ff l i iand offer consultative services.

Section 4: Quiz

Question 1:

Which 3rd party certifier is a Canadian organization?

A)Green SealB)SwanC)EcologoC)EcologoD)EU Eco-label Ecoflower

Section 4: Quiz

Question 2:

Which 3rd party certifier’s license in only valid for three years?p y y y

A) Green SealB) SwanC) EcologoC) EcologoD) EU Eco-label EcoflowerE) US EPA DFE

Section 4: Quiz

Question 3:

LEED promotes a whole-building approach to sustainability by recognizing performance in five key areas of human and environmental health. Which one of the following does not belong?

A) Sustainable site developmentA) Sustainable site development B) Water and energy efficiency C) Materials selection D) Indoor environmental quality E) Leaking or damaged products

Section 4: Quiz

Question 4:

BOMA BESt is the next evolution of BOMA Canada's Go Green program.p gBESt stands for ______________?

A) Building Environmental StandardsB) Building Ecological SealB) Building Ecological SealC) Building Environmental SealD) Building Ecological Standards

Section 4: Quiz

Question 5:

ISSA’s CIMS is a Standard that is divided into five areas of management best practices. Which of the following is one of the five best practices?

A) Quality SystemsB) Service DeliveryB) Service DeliveryC) Human ResourcesD) Health, Safety, and Environmental StewardshipE) Management CommitmentF) All of the above

Section 5 : Green Cleaning for HealthGreen Cleaning for Health

Technologies

Section 5: Green Cleaning for Health Technologies

BENEFITS OF HYDROGEN PEROXIDE• Creates no toxic or hazardous byproducts ‐ it breaks down into water and

oxygen neither of which has a negative impact on the environmentoxygen, neither of which has a negative impact on the environment.• Is safe for hard surfaces and textile surfaces• Has excellent stain removal properties• Oxygen cleaners deodorize the surface in addition to cleaning it becauseOxygen cleaners deodorize the surface in addition to cleaning it because

the hydrogen peroxide actually destroys the organic source of odors.• They contain no volatile organic compound (VOCs). If a worker accidentally

spills or sprays the product on himself, it will not cause serious injuries.l d l k• Helps reduce environmental oxygen consumption ‐ key parameters in

measuring water quality.• Improves wastewater quality in sewer systems• Can detoxify nitrogen compounds chlorine bisulfate phenol and otherCan detoxify nitrogen compounds, chlorine, bisulfate, phenol and other

toxic based waste.


Hydrogen Peroxyde 101

1 2 3 4

STEP 1: Product is applied - the surface active agents (surfactants) and hydrogen peroxide are ready for action.

STEP 2: Hydrogen Peroxide breaks up the organic matter, reduces adhesion at the surface and turns into water leaving organic matter to degrade into carbon dioxide.into water leaving organic matter to degrade into carbon dioxide.

STEP 3: The surfactant encapsulates the organic matter and prevents it from going back onto the surface.

STEP 4: The surface is wiped clean.p


BENEFITS OF ALCOHOL ETHOXYLATES

• Classified as a non skin sensitizer.• They contain very low levels of volatile organic compound (VOCs) and are non‐irritants to skin.

• Superior penetration and removal of oily/greasy soils• Superior penetration and removal of oily/greasy soils – ability to clean areas where agitation is restricted.

• Provides low streak cleaning.g• Is safe for hard surfaces and textiles.• Excellent rinsing properties.• Readily biodegradable.• Renewable resource.


Alcohol Ethoxylates 101

1 2 3 4

STEP 1: Product is applied - the alcohol ethoxylates and water are ready for action.

STEP 2: Alcohol ethoxylates breaks up and lifts the soils, reducing adhesion at the surface.

STEP 3: The formation of the micelle occurs and the soil is surrounded.STEP 3: The formation of the micelle occurs and the soil is surrounded.

STEP 4: The surface is wiped clean.


BENEFITS OF ACID SALTS• Low pH used to replace traditional mineral acids (i.e.

d hl h h )Hydrochloric, Phosphoric).• 71% the strength of hydrochloric acid when dissolving calcium

carbonate• 4 to 10 times more effective than citric acid and when

dissolving calcium carbonate• Non‐fuming and phosphate free.• They contain no levels of volatile organic compound (VOCs)

and are mild skin irritants.• Non corrosive to skin and mild metal.• Biodegradable.• Provides superior wetting and detergency.• Is safe for hard surfaces and textiles• Is safe for hard surfaces and textiles.• Powerful descalers and washroom cleaners.


BENEFITS OF MICROBIAL CLEANERS• The digestion process results in water and carbon dioxide.• They use highly specialized enzyme producing microbials to

clean and control odours by eliminating the soils that traditional chemical products alone cannot treat and/or

t t (i t)contact (i.e.grout). • They provide residual cleaning up to 80 hours after

application and help to reduce overall labour costs by contin ing to ork long after applicationcontinuing to work long after application.

• They help to displace unknown, potentially disease causing bacteria with known, healthy microbials and in this way contribute to our better healthcontribute to our better health.

• They contain low levels of volatile organic compound (VOCs) and are non‐irritants to skin.


HOW DO BIOMOR’S MICROBIALS WORK?

1 The product is applied and5 The digestion produces 1. The product is applied and the bacteria is ready for action

5. The digestion produces water and carbon dioxide

2. The bacteria sense the organic matter and express enzymes

4. The small pieces are then returned to the bacteria for digestion enzymes.

3. The enzymes cleave the organic matter into smaller

bacteria for digestion.

organic matter into smaller pieces.


DEFINING PRODUCT CHARACTERISTICS

• Biodegradabilityg y– Capable of decomposing under natural conditions. More preferable products biodegrade rapidly as compared to similar products that biodegrade more slowly which often increases the potential for it to cause harm to health or the environment.

• Dyesy– Ingredients whose sole purpose is to affect the color and does not contribute to the cleaning efficacy of the product itself. However, dyes can be valuable from a safety perspective to reduce potential product misuse by cleaning personnel who use colour to differentiate between products.


DEFINING PRODUCT CHARACTERISTICS

• Environmentally Preferable Purchasing (EPP)y g ( )– The term “environmentally preferable purchasing” was codified by the US EPA in 1993 to formally initiate the EPA’s work on developing standards and processes to identify “environmentally preferable” products for targed purchasing by the federal government.

• Flashpointp– The lowest temperature at which evaporation of a substance produces sufficient vapor to form an ignitable mixture with air. More preferable products have a higher flashpoint compared to those with low flashpoints which increase the risk of flammability during storage, use and disposal.


DEFINING PRODUCT CHARACTERISTICS• Fragrances

– Ingredients whose sole purpose is to affect the odour or smell of aIngredients whose sole purpose is to affect the odour or smell of a product and does not contribute to the cleaning efficacy of the product itself. However fragrances can be valuable to mask the malodour of some basic ingredients without which may result in occupant complaints and the use of additional products to eliminate thecomplaints and the use of additional products to eliminate the perception of the lack of cleanliness actually due to the malodour of the cleaning product itself. Some fragrances are made from hundreds of individual compounds that are typically high in VOCs and when inhaled can cause a variety of health problems such as dizziness,inhaled can cause a variety of health problems such as dizziness, nausea, and trigger asthma.

• Greenwashing– A term that describes green advertising, labeling, and other sales or

promotional activities that use misleading, vague, irrelevant or unsubstantiated environmental claims to sell a product or service. Greenwashing is a serious problem because it confuses consumers and creates a serious disadvantage for companies and products trying to do the right thing.


DEFINING PRODUCT CHARACTERISTICS• Life Cycle

Th h i i ti f d t’– The comprehensive examination of product’s environmental and economic aspects and potential impacts throughout its lifetime, including raw material extraction,

i f i d di ltransportation, manufacturing, use, and disposal.

• Material Safety Data Sheet (MSDS)– MSDS are concise summary documents intended to– MSDS are concise summary documents intended to provide workers and emergency personnel with the critical information necessary for the handling, working with, or treatment of exposure to particular substances ortreatment of exposure to, particular substances or products.


DEFINING PRODUCT CHARACTERISTICS• pH

– An expression of the intensity of the basic or acid condition of a liquid; may range from 0 to 14, where 0 is the most acid and 7 is neutral. Most preferable products are closer to a neutral pH of 7.

• Post Consumer– This is a special designation to identify recycled content that was recovered after the material served its intended use as a consumer item.


DEFINING PRODUCT CHARACTERISTICS• Renewable Resource

– A natural resource qualifies as a renewable resource it isA natural resource qualifies as a renewable resource it is replenished by natural processes at a rate comparable or faster than its rate of consumption by humans or other users.

• Volatile Organic Compounds (VOCs)g p ( )– Any organic compound such as solvents that participates in

atmospheric photochemical reactions. More preferable products have lower levels of VOCs, while higher VOCs increase the potential for the products to cause dizziness respiratorypotential for the products to cause dizziness, respiratory irritation, trigger asthma and other health related issues, and cause atmospheric reactions such as smog when it evaporates during or after product use.

– Conventional Floor Finish = 11.5% / Green Floor Finish = 0.5%; Conventional Glass Cleaner = 17% / Green Glass Cleaner = 0% , Conventional Degreaser = 7% / Green Degreaser = 0%


HEALTH HAZARDS OF CONVENTIONAL CLEANING CHEMICALS

EXAMPLES FOUND IN CAN CAUSE

Carcinogens, Teratogens: Formaldehyde, silice (quarts)

Formaldehyde is a conservation agent used in neutral cleaners such

Carcinogens: Indicate that the cleaning product can cause cancer Teratogens: Can provoke(quarts)

Teratogens: Glycol Ethersin neutral cleaners such as hand cleaners, dishwashing soap and floor finish.

cancer. Teratogens: Can provoke the development of abnormal organisms and organs.

Endorcrine disruptors NPE’s are found in all Once this synthetic chemicalEndorcrine disruptors. Alkyl Phenol Ethoxylates (APE), Nonyl Phenol Ethoxylates (NPE), Octyl Phenol Ethoxylates (OPE)

NPE s are found in all purpose cleaners, glass cleaners, floor cleaners, floor finish and disinfectants. Dibutyl

Once this synthetic chemical substance is absorbed through the body it can block hormones and disrupt normal bodily functions. APE’s breaks down y ( )

are surfactants. Dibutyl phtalate is a plasticizer.

yphtalate is a material used in floor finish and sealers.

into toxic elements for the environment. Dibutyl phtalate is very toxic for aquatic life.


HEALTH HAZARDS OF CONVENTIONAL CLEANING CHEMICALS

EXAMPLES FOUND IN CAN CAUSEEXAMPLES FOUND IN CAN CAUSE

Volatile Organic Compounds (VOC)Ethanol, propanol,

Ethanol is found in hand sanitizers, all purpose cleaners, glass cleaners,

Once they are released, they can be harmful for people and planet. Could harm the ozone.Ethanol, propanol,

methanol. Glycol ethers, xylene, toluene

cleaners, glass cleaners, Methanol is found in glass cleaners. Xylene is found in graffiti removers. Toluene is found in tar

planet. Could harm the ozone. Ingestion of Methanol can cause blindness.

strippers.

Butyl (2‐butoxyethanol)They are used as solvents, conservatives and coalescence agents.

They can be found in glass cleaners, degreasers, floor finish and floor strippers.

Harmful: for animals – effects on the following organs: blood, secondary effects on kidneys and liver.


HEALTH HAZARDS OF CONVENTIONAL CLEANING CHEMICALSEXAMPLES FOUND IN CAN CAUSE

Phosphates They are found in many conventional cleaning

Can lead to excessive blue‐green algae (cyanobacteria) production. Blooms of cyanobacteria can choke water systems, causing a collapse of fish and other important populations in the affected ecosystem. Second, there are several types of g

products.y , yp

cyanobacterial toxins – some attack the liver, the nervous system and some are skin irritants.

Ammonia They can be Exposure to high concentrations of ammonia in the air can lead found in glass cleaners and other hard surface l

to eye, skin and throat irritations as well as coughing and burns. Workers who are exposed to very high concentrations of ammonia may suffer permanent lung damage and the accidental ingestion of ammonia can cause severe burns in the mouth, h d hcleaners. throat and stomach.

Ammonia can also harm the environment. For example, ammonia has been listed as toxic to the marine environment under the Canadian Environmental Protection Act (CEPA).54


HEALTH HAZARDS OF CONVENTIONAL CLEANING CHEMICALSEXAMPLES FOUND IN CAN CAUSEEXAMPLES FOUND IN CAN CAUSE

Dibutyl Phthalate Floor Care Products This ingredient is considered to be a severe skin irritant. It may also cause kidney damage and damage to the developingdamage and damage to the developing fetus. It is also an endocrine disrupter. Dibutyl Phthalate is registered as a reproductive toxicant as it has been linked to birth defects.

Chlorine Laundry bleach, detergents, bathroom cleaners d i

Chlorine is considered to be a hazardous air pollutant and, in addition to causing severe damage to living organisms, it can react with

i t i l i th i t tand scouring powders.

organic materials in the environment to create many carcinogenic toxins that can cause reproductive, endocrine and immune system complications in humans.


HEALTH HAZARDS OF CONVENTIONAL CLEANING CHEMICALSEXAMPLES FOUND IN CAN CAUSEEXAMPLES FOUND IN CAN CAUSE

Hydrochloric Acid Toilet bowl and concrete cleaners

Irritating to the lungs and respiratory tract. Repeated exposure to this chemical may result in permanent damage to theresult in permanent damage to the respiratory tract. Long term exposure may also cause the yellowing and erosion of tooth enamel. If used incorrectly, for example, if splashed, it can cause burns to the eyes and skin.

Phosphoric Acid Bathroom cleaners, disinfectants

Can seriously damage skin and eyes. The vapour emitted by phosphoric acid can cause the lungs to ache and may be toxic to the central nervous system.

Section 5: Quiz

Question 1:

What cleaning technology creates no toxic or hazardous byproducts - it breaks d i d ?down into water and oxygen?

A)MicrobialsB)Acid SaltsB)Acid SaltsC)Hydrogen PeroxideD)Alcohol Ethoxylates

Section 5: Quiz

Question 2:

Which of the following is not a benefit of a microbial cleaner?g

A) The digestion process results in water and carbon dioxideB) They use highly specialized enzyme producing microbials to clean and

t l d b li i ti th il th t t diti l h i l d tcontrol odours by eliminating the soils that traditional chemical products alone cannot treat and/or contact (i.e.grout).

C) They provide residual cleaning up to 80 hours after application and help to reduce overall labour costs by continuing to work long after application.y g g pp

D) Creates no toxic or hazardous byproducts - it breaks down into water and oxygen.

Section 5: Quiz

Question 3:

What does the following definition define:

Capable of decomposing under natural conditions. More preferable products biodegrade rapidly as compared to similar products that biodegrade more slowly which often increases the potential for it to cause harm to health or thewhich often increases the potential for it to cause harm to health or the environment.

A) BiodegradbilityB) FlashpointC) Renewable ResourcesD) Volatile Organic Compounds

Section 5: Quiz

Question 4:

Which of the following health hazards can be found in glass cleaners?g g

A) AmmoniaB) Phosphoric AcidC) Dibutyl PhltalateC) Dibutyl PhltalateD) Chlorine

Section 5: Quiz

Question 5:

Which of the following technologies is safe on hard surfaces and textiles?

A) MicrobialsB) Alcohol EthoxylatesC) Hydrogen PeroxideC) Hydrogen PeroxideD) Acid SaltsE) All of the above

Section 6 : Green Cleaning for Health Practices

Section 6: Green Cleaning for Health Practices

• Techniques of green cleaning are not significantly different from those employed in traditional cleaning systems

Procedures:Procedures:employed in traditional cleaning systems.

• Green cleaning focuses on the following:– Reducing potential negative exposures to both human health and the

environment.– Identifying efficiencies: This results in a cleaner building along with the ability

to reallocate labour for other cleaning activities.• Consider the following procedure changes to determine how you can

make your program greener:y p g g– How a procedure is performed .– When it is performed.– The products or equipment used to perform the procedure.

Th i hi h d f d– The sequence in which procedures are performed.– Begin with the most important procedures – those that will help reduce direct

risks to people and the environment.


• Identify vulnerable populations:

Procedures:Procedures:Identify vulnerable populations:– Identify the occupants with special needs or sensitivitiessensitivities

– Make changes in the products used in these areas to minimize exposures to irritating materialsto minimize exposures to irritating materials

– Make changes to cleaning schedules to minimize exposures to the cleaning products and processesp g p p


• Focus on Entryways:Procedures:Procedures:

– Effort here improves the indoor environmental quality while reducing the amount of labour required to remove dirt and dust throughout the building.

– Vacuum first – Effective vacuuming removes many of the contaminants g ythat affect health. Up to 80% of the soil in a building is tracked in on the feet of people entering.

– Address the outside – The outside of entrances is as important as the inside Sweep hose down or power wash the area leading into theinside. Sweep, hose down, or power wash the area leading into the building as needed.

– Remember all entryways – Often the focus is on the main entrance and other less‐used entry points are neglected. Up to 24 pounds of dirt can be tracked in by just 1000 people coming through an entrance during abe tracked in by just 1000 people coming through an entrance during a 20‐day work period.

– As much as 42% of floor finish can be damaged or removed after 1500 people have walked within the first 6 feet of an entrance without a matting system.


• Dust Mopping:

Procedures:Procedures:pp g

– Traditional dust mopping procedures tend to move the dust from place to place rather than removing it.

– Consider using microfiber dust mops instead of the traditional cotton or nylon loop mop head. Microfiber cloths attract and retain the dust particles, preventing fromcloths attract and retain the dust particles, preventing from being redeposited elsewhere or kicked into the air.

– Vacuuming is another alternative to dust mopping. h h h h ff f lChoosing vacuums with high efficiency filtration systems

ensures that the dust is captured and not simply moved around the building.g


• Dusting and Spot Cleaning Surfaces:Procedures:Procedures:

– Many traditional dusting tools tend to move dust from one location to another. Treated cloths or rags often leave a film that attracts more dustthat attracts more dust.

– Consider microfiber cloths for dusting and spot cleaning surfaces. A dry microfiber can retain three to four times the dust particles captured by traditional tools.

– You can find microfiber cloths designed for removing tougher marks and spots with no water or chemicalstougher marks and spots with no water or chemicals.

– When you plan the cleaning schedule, always dust first and then vacuum or mop. Start high and dry – work down to p g ythe floor.


• Sustainable Floor Care Program:

Procedures:Procedures:g

– The goal is to reduce or eliminate the need for:• Spray buffing or burnishing – Both are labour and equipment i t i t dditi l d t d t i t th iintensive, generate additional dust or spray product into the air, and increase maintenance costs.

• Deep Scrubbing and Recoating – This is labour and chemical i t i th t i t t ti l i it t dintensive process that increases exposure to potential irritants and opportunities for slip and fall accidents.

• Stripping and Refinishing – The most labour intensive part of a flfloor care program.

– A sustainable program selects a system that is appropriate for the level and type of traffic in the building that meets the appearance standards.


• Chemical Application Methods:Procedures:Procedures:

– One of the biggest offenders = aerosols. Hydrocarbon propellants such as propane and butane, create environmental burdens and the particles coming out of theenvironmental burdens and the particles coming out of the aerosol are fine and dispersed in a wide pattern that make their way straight into the lungs.The trigger spray bottle is a better alternative The properly– The trigger spray bottle is a better alternative. The properly labeled spray bottle is filled from a proportioning device to ensure proper concentration. Adjust the spray pattern to a stream and apply the product directly into your cleaningstream and apply the product directly into your cleaning cloth, not the surface to be cleaned.

– A microfiber system is an even better method for chemical lapplication.


• Carpet Care:Procedures:Procedures:

– A green carpet care program begins with choosing the appropriate chemicals.

– Equipment is the next consideration.– When spot cleaning, apply chemicals in a coarse spray or stream to

minimize the fine particles that may be released into the air.– Notify building occupants of any major carpet cleaning to be done in

advanceadvance.– When extracting carpets, schedule the activity when the building is

closed or has minimal occupancy for extended times.Provide adequate ventilation– Provide adequate ventilation.

– With proper maintenance, carpets may not need to be deep cleaned more than once a year.


• Food Area:Procedures:Procedures:

Food Area:– It is important to address all food areas to avoid pest infestations.pest estat o s.

– Rinse any containers before placing them in the trash or recycling containers.y g

• Recycling:– Effective tool for reducing humans’ impact on theEffective tool for reducing humans impact on the environment.


• Restrooms:Procedures:Procedures:

Restrooms:– Select your chemicals – a general purpose cleaner, non acid bowl cleaner, disinfectant and neutral o ac d bo c ea e , d s ecta t a d eut afloor cleaner.

– A clean restroom does not have an odour. Most fragrances added are to cover unpleasant odours.

– Touch‐free dispensers and fixtures.

– When using a disinfectant make sure that you maximize the contact time.


• Choosing Green Cleaning Chemicals:

Tools and Equipment:Tools and Equipment:g g

– 3rd party certification.

– Make use of newer technologies to create effective products at a competitive price while reducing health and environmental impacts.

– Conduct performance tests– Conduct performance tests.

• Floor Care Products:– Eliminate use of heavy metals (i e zinc) phthalats andEliminate use of heavy metals (i.e. zinc), phthalats and solvents.

– Least caustic stripper.

– Desired appearance level with fewer coats.


• Hand Soaps:Tools and Equipment:Tools and Equipment:

– Remove the types of soil encountered where it will be used.

– Lather well without requiring excessive application. The q g ppnewer foam soaps deliver equivalent lather with 50% less product dispensed.

– Not irritate the users’ skin.– Have no fragrance or dye.– Utilize dispensers that are easily filled. If a soap comes with a replaceable pouch, it should be of plastic with high p p , p grecycled content. If the dispenser is refillable, it should be easy to remove for cleaning.

– Where handwashing is not available, use hand sanitizers.g


• Green Cleaning Equipment:

Tools and Equipment:Tools and Equipment:g q p

– There are no Environmental Choice or Green Seal standards to help you with your selection.

– Carpet & Rug Institute does provide certification programs for vacuums and extraction equipment, but its testing is limited to performance.limited to performance.

– To maximize effectiveness, a tool should be appropriate for the job.

– Ineffective tools do more harm than good by giving the appearance of having cleaned but doing little to remove, soils, dust, water and other contaminants.soils, dust, water and other contaminants.




– Vacuum Cleaners:• Look at its ability to capture the soil as well as its ability to retain d tdust.

• Green Label Program by the Carpet & Rug Institute – meets minimum standards in the collection and retention of soils and d tdust.

– Carpet Extractors:• Examine the ability to remove the soiled water from the carpet or y pupholstery. The carpet should be dry within 24 to 48 hours.

• If a carpet is wet or damp, it is a safety hazard.

• Wet or damp carpets and upholstery are breeding grounds forWet or damp carpets and upholstery are breeding grounds for bacteria, mold and fungi.




– Autoscrubbers:• Should be designed to minimize the among of water and chemical

d i th l i d i i th t f tused in the cleaning process and maximize the amount of water recovered.

• The use of microfiber pads reduce both water and chemical ticonsumption.

• Effective squeegee design and maintenance helps recover more water and prevent trails of soiled solution.

– Buffing and Burnishing Equipment:• Should include vacuum attachments to capture the dust created.


• Green Janitorial Paper Products:

Tools and Equipment:Tools and Equipment:p

– Total Recycled Content: All recycled materials regardless where they come from.

– Post Consumer Content: The material that was collected after products were purchased, used and discarded.

– Most paper is bleached to make it perfectly white– Most paper is bleached to make it perfectly white. Traditionally chlorine was used , which is very harmful for humans and the environment. Some replaced chlorine by hl d d h h d h f hl bchlorine dioxide, which reduces the use of chlorine by more than 90%. Some are using non chlorinated methods such as hydrogen peroxide.y g p


• Green Janitorial Paper Products:Tools and Equipment:Tools and Equipment:

Green Janitorial Paper Products:– Dispensers:

• Hands‐free paper hand towel dispensers cut down onHands free paper hand towel dispensers cut down on the germs that are passed from person to person.

• Large rolls of toilet paper reduce packaging waste, are less expensive then smaller rolls, and reduce labour.

• Replacing multifold towel dispensers with roll and hands‐free dispensers eliminates waste and saveshands free dispensers eliminates waste and saves money and labour.


• MicrofiberTools and Equipment:Tools and Equipment:

– Dusting – they effectively trap and remove up to 99 of soils.– Glass Cleaning – Make excellent tools for dry‐cleaning mirrors and

glass.– Wet Cleaning – Cloths clean, polish and rinse clean for re‐use.– Dust Mopping – Good replacements for traditional dust mop. They will

collect more dust.– Wet Mopping – The same mop used damp can effectively clean lightly

soiled hard floors. It is easier to use.– Floor Finishing – Better for applying floor finish. They are lighter and

they lay a perfect thin coat of finishthey lay a perfect thin coat of finish.– Consider buying different coloured microfibers for colour‐coding.


• Disinfectants and sanitizers are important to protect

Disinfectants and Sanitizer:Disinfectants and Sanitizer:p p

public health, there’s growing concern that they are being overused.

• Overuse of disinfectants can contribute to the creation of more‐resistant bacteria, “Superbugs”

• Before selecting green alternatives, consider opportunities to reduce the use of these products.

• In many cases, a cleaner is all you need to remove the soils, reserving the disinfectants and sanitizers only for areas of increased riskfor areas of increased risk.


• Types Available:

Disinfectants and SanitizersDisinfectants and Sanitizersyp– Sodium hypochlorite or chlorine bleach: Extremely effective against harmful organisms, but it’s also a known respiratory i i b d ki d if id ll i d i hirritant, burns eyes and skin, and if accidentally mixed with other common cleaning products will produce a poisonous gas.

– Phenol‐based disinfectants: Suspected of being a developmental, reproductive, respiratory, and major organ toxicant They frequently have a high pH making themtoxicant. They frequently have a high pH making them corrosive to eyes and skin and could potentially damage floor finished and other surfaces


• Types Available:

Disinfectants and Sanitizers:Disinfectants and Sanitizers:yp– Quat‐Based Disinfectants: These have reduced health impacts compared to bleach and phenols. Quats may cause

h d l id d b i i lifasthma and are also considered to be toxic to aquatic life. Due to the wide array of formulations that use quats as the active ingredient, the final disinfectant product may have an extreme pH and may be high in VOCs from added fragrances.

Hydrogen Peroxide: These have an improved health and– Hydrogen Peroxide: These have an improved health and environmental impact compared to the other types. These products are typically sanitizers and not disinfectants, and may not always be appropriate for high‐risk applications.


• A greener alternative is a comparable product that

Disinfectants and Sanitizers:Disinfectants and Sanitizers:g p p

kill the target organism without the hazards.

• Use disinfectants or sanitizers only where and when yappropriate.

• Use the right disinfectant or sanitizer for the job.

• Choose the product with the least impact on health and the environment.

• Use the correct dilution and use the product in accordance with the manufacturer’s instructions (i.e.

)dwell time).

Section 6: Quiz

Question 1:

Which following procedure changes can help you determine how to make your program greener:

A. How a procedure is performed .B When it is performedB. When it is performed.C. The products or equipment used to perform the procedure.D. The sequence in which procedures are performed.E. All of the above.

Section 6: Quiz

Question 2:

A __________ can retain three to four times the dust particles

A) Feathered dusterB) SpongeC) RagC) RagD) Microfiber

Section 6: Quiz

Question 3:

The goal of a sustainable Floor Care Program is to reduce or eliminate the need for:

A) Spray Buffing, Deep Scrubbing and Recoating, Stripping and RefinishingRefinishing

B) Spray Buffing, Burnishing, Stripping C) Deep Scrubbing and Recoating, Stripping and Refinishing,

Burnishing

Section 6: Quiz

Question 4:

should be designed to minimize the among of water and ______________ g gchemical used in the cleaning process and maximize the amount of water recovered.

A) BurnisherB) Carpet ExtractorC) Autoscrubber)D) Vacuum Cleaner

Section 6: Quiz

Question 5:

What type of disinfectants and sanitizers is the least harmful for health and the environment?

A) Phenol-BasedB) Quat-BasedB) Quat-BasedC) Hydrogen PeroxideD) Chlorine Bleach

References

• Green Cleaning for Dummies: Stephen Ashkin, David Holly• Housekeeping Survey Form: The Ashkin Group LLC• Solving the Green Puzzle: The Ashkin Group• H2E 10 steps Guide to Green Cleaning Implementation: Hospitals for a Healthy Environment

f• IFMA Foundation – The Business of Green Cleaning – Stephen Ashkin and David Holly• Terrachoice Environmental Marketing – Examining the relationship between conventional cleaning

chemicals and human health (and Environmental) Risks• www.greencleaningnetwork.org• http://cms.h2e‐online.org/journals/gon/2007‐q3• www.issa.com – what is green cleaning• www.issa.com – Trending of the Marketplace• www.issa.com – Green Cleaning Products• www.issa.com – Implementing Green Cleaning• www issa com – Environmental Marketing Claims• www.issa.com Environmental Marketing Claims• www.issa.com – Standards, Certifications & Recognition• www.issa.com/standards ‐ CIMS• www.healthyschoolscampaign.org• www.cagbc.org• www.usgbc.com• www.ecologo.org• www.greenseal.com• www.epa.gov/dfe

Answer Key

• Section 1: A, B, B, C

• Section 2: A C B D D• Section 2: A, C, B, D, D

• Section 3: D, D, A, E, C

• Section 4: C, B, E, A, F

• Section 5: C, D, A, A, C

• Section 6: E, D, A, C, C

green cleaning for health 1.ppt · environment. to fully reap the rewards of a cleaning maintenance...

Documents