greta blash, pgmp, pmp, pmi -acp, pmi-pba · 2019-09-06 · additional training “fixes ... greta...
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Copyright© 2019 Facilitated Methods All rights reserved.Copyright© 2019 Facilitated Methods All rights reserved.
Greta Blash, PgMP, PMP, PMI-ACP, PMI-PBA
Copyright© 2019 Facilitated Methods All rights reserved.
Project basics Stakeholder engagement Project team leadership Communication essentials Continuous improvement Knowledge and skills
Copyright© 2019 Facilitated Methods All rights reserved.
Beginning and endCan involve Single or multiple individuals Single or multiple organizational units Multiple organizational units from multiple
organizations
*Temporary endeavor undertaken to create unique product, service or result
*These definitions are taken from the Glossary of the Project Management Institute, The Project Management Body of Knowledge, (PMBOK® ) Guide –Fifth Edition, Project Management Institute, Inc. 2013
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Addresses needs, concerns and stakeholder expectations
Balances competing project constraints
Accomplished by applying applicable processes and resources
Provides support for strategical objectives
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Starting/planning a project What Who When How
Performing project work Managing change Monitoring progress
Closing the project
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Stakeholder engagement Project team leadership Communication essentials Continuous improvement
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Stakeholders Project team Executive management
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What are stakeholders expecting? Are they realistic and achievable? Provide true project status Appropriate level of contact When problems occur, immediately correct Never conceal problems
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Varies based on organizational culture, scope and geographic location to members
Dedicated teamsFull-time co-located members
Part-time teamsResources with limited involvement at various
stages of the project Virtual teams
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Establishment of clear expectations of acceptable behavior of team members
Decreases misunderstandings Increases productivity IncludesCode of conductCommunicationWorking togetherMeeting etiquette
Developed jointly by all team members Entire team responsible for enforcing rules
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Allows leaders and organizations to thrive in challenging environments
Understanding adaptive practices Managing quality Doing Less Engaging/Inspiring
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Associated with participative management style
Change behaviors to meet team’s needs Characteristics
Listening Empathy Self-awareness Foresight Stewardship Building community
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Theory X workerDislikes and avoids workAvoids increased responsibilityNeeds to be directed
Theory Y workerWants to be activeFinds job satisfactionDoes not require direction
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Effective project communication means that the information is: As concise as possible In the right format At the right time With the right impact Given with appropriate context Creates a bridge between diverse
stakeholders with different perspectives Contributes to success of project Lack of commucations leads to failure
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Active and effective listening Questioning, probing and fact-finding for
better understanding Setting and managing expectations Persuading and motivating Coaching Negotiating and resolving conflict Summarizing, recapping and identifying
the next steps
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MonthlyDid we do what we said we would do?
QuarterlyAre we making progress we expected to make?
AnnuallyAre we going in the right direction?
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Measure ongoing project success How When
Monitor status Service level agreements Additional training “Fixes”
Capture adjustments New requirements Update product roadmap
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Experience gained from project efforts captured for usage by future projects
Captured throughout but formalized at end of project
Should be detailed enough to provide value for future planning efforts
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Knowledge - of project management Performance - able to accomplish what is
needed by applying project management knowledge
Personal - behavior while performing project activitiesAttitudesCore personality characteristicsLeadership to achieve objectives while balancing
project constraints
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Diversity and cultural sensitivity Generational sensitivity and diversity Decision making Leadership tools, techniques and skills Organizational theory Operational awareness Situational awareness Emotional intelligence
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LeadershipOngoingCommunicate project vision & strategy
InfluencingHighly important in matrix environments
Effective Decision MakingGoal oriented decision makingUnderstood decision making guidelines & process
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Data gathering and representation techniques
Estimation tools and techniques Information management tools,
techniques and methods Meeting management techniques Presentation tools and techniques Prioritization/time management Project budgeting tools and techniques Project approaches
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Ability to visualize, articulate, conceptualize problems by making decisions that are sensible
Ability to apply logical thinking by breaking complex problems into their components parts
Calculate and compare benefits and tangible costs of projects
Acquired by experience and doing the work
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For more information please feel free to contact me:
Greta Blash, PgMP, PMP, PMI-ACP, [email protected]
949 887-1785
Thank you