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  • 8/6/2019 Group 5 Guest Experience Worksheets

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    ** - SPECIFIES A LONG TERM PROJECT

    1.4.1

    STRATEGIC DIRECTION 1:

    LIBERTY SCIENCE CENTER WILL BECOME MORE MEANINGFUL FOR EDUCATORS

    GOAL: Restructure the field trip experience to be more meaningful and accessible including customization based on teacher needs,

    online guides and thematic pathways through building. A menu of STEM aligned field trip formats should be developed that range in

    engagement intensity from highly mediated and structured to self-guided experiences.

    INITIATIVE: Field trips will be customizes based on the needs of the school and teacher

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

    DEVELOP FIELD TRIP FORMATS STEM JULY 30, 2011 3-4 FIELD TRIP FORMATS

    TRAINING SALES FORCE BOX OFFICE/STEM

    SALES/MARKETING

    SEPTEMBER 30, 2011 SALES PACKAGE/

    ITINERARY

    DOCUMENTATION

    TO TEACHERS**

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    1.4.3

    STRATEGIC DIRECTION 1:

    LIBERTY SCIENCE CENTER WILL BECOME MORE MEANINGFUL FOR EDUCATORS

    GOAL: Restructure the field trip experience to be more meaningful and accessible including customization based on teacher needs,

    online guides and thematic pathways through building. A menu of STEM aligned field trip formats should be developed that range in

    engagement intensity from highly mediated and structured to self-guided experiences.

    INITIATIVE: Create a pathway through each exhibition to promote a more complete story and quicker travel.

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

    CREATE A PATHWAY PDF FOR

    EACH MAJOR EXHIBIT

    EXHIBITIONS N/A PAMPLETS MADE

    AVAILAVLE TO GUESTS

    FOR EACH EXHIBIT

    PHONE APPLICATION**

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    1.4.4

    STRATEGIC DIRECTION 1:

    LIBERTY SCIENCE CENTER WILL BECOME MORE MEANINGFUL FOR EDUCATORS

    GOAL: Restructure the field trip experience to be more meaningful and accessible including customization based on teacher needs,

    online guides and thematic pathways through building. A menu of STEM aligned field trip formats should be developed that range in

    engagement intensity from highly mediated and structured to self-guided experiences.

    INITIATIVE: Curriculum related scavenger hunts will be made available at the beginning of each exhibit

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

    CREATE A STEM BASED

    SCAVENGER HUNT

    STEM/EI FOUR BY

    SEPTEMBER 30, 2011

    SCAVENGER HUNTS

    BASED ON 4 DIFFERENT

    CURRICULUMS

    DIGITALLY AVAILABLE IT/COMMUNICATIONS/

    DESIGN

    OCTOBER 15, 2011 SCAVENGER HUNTS

    AVAILABLE ON THE

    WEBSITE

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    1.4.5

    STRATEGIC DIRECTION 1:

    LIBERTY SCIENCE CENTER WILL BECOME MORE MEANINGFUL FOR EDUCATORS

    GOAL: Restructure the field trip experience to be more meaningful and accessible including customization based on teacher needs,

    online guides and thematic pathways through building. A menu of STEM aligned field trip formats should be developed that range in

    engagement intensity from highly mediated and structured to self-guided experiences.

    INITIATIVE: Train teachers in how to use our educational resources using turnkey professional development and a masterteacher approach (Ambassador Network.)

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

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    1.4.6

    STRATEGIC DIRECTION 1:

    LIBERTY SCIENCE CENTER WILL BECOME MORE MEANINGFUL FOR EDUCATORS

    GOAL: Restructure the field trip experience to be more meaningful and accessible including customization based on teacher needs,

    online guides and thematic pathways through building. A menu of STEM aligned field trip formats should be developed that range in

    engagement intensity from highly mediated and structured to self-guided experiences.

    INITIATIVE: To put into context how the STEM elements translate into lifestyle and career considerations, provide engagingpreambles at IMAX Presentations that highlight these embedded connections

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

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    2.1.1

    STRATEGIC DIRECTION 2-

    LIBERTY SCIENCE CENTER WILL BECOME MORE COMPELLING FOR FAMILIES TO VISIT

    AND RE-VISIT AND EXPERIENCE HANDS ON SCIENCE.

    GOAL: Develop new or improve existing experiences and opportunities surrounding our exhibits and activities that increase

    visitors perception of change from one visit to the next and that improve the overall aesthetic and enjoyment of a visit to LSC. As a

    result we will increase the impact on our audiences as well the number of visits from new and returning familiesINITIATIVE: Develop a low cost graphic solution to programming the public circulation from the elevators to the exhibit allaround the theme of math and the theme of renewable energy

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

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    2.1.2

    STRATEGIC DIRECTION 2-

    LIBERTY SCIENCE CENTER WILL BECOME MORE COMPELLING FOR FAMILIES TO VISIT

    AND RE-VISIT AND EXPERIENCE HANDS ON SCIENCE.

    GOAL: Develop new or improve existing experiences and opportunities surrounding our exhibits and activities that increase

    visitors perception of change from one visit to the next and that improve the overall aesthetic and enjoyment of a visit to LSC. As a

    result we will increase the impact on our audiences as well the number of visits from new and returning familiesINITIATIVE: Add small scale simple interactives to experiences that currently are more observation only experiences;

    example sketching benches for Eat and Be Eaten

    CTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

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    2.1.3

    STRATEGIC DIRECTION 2-

    LIBERTY SCIENCE CENTER WILL BECOME MORE COMPELLING FOR FAMILIES TO VISIT

    AND RE-VISIT AND EXPERIENCE HANDS ON SCIENCE.

    GOAL: Develop new or improve existing experiences and opportunities surrounding our exhibits and activities that increase

    visitors perception of change from one visit to the next and that improve the overall aesthetic and enjoyment of a visit to LSC. As a

    result we will increase the impact on our audiences as well the number of visits from new and returning familiesINITIATIVE: Develop a series of table top or programmatic activities that volunteers or staff can present, rotate these every fewweeks to provide additional experiences to engage guests

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

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    2.1.4

    STRATEGIC DIRECTION 2-

    LIBERTY SCIENCE CENTER WILL BECOME MORE COMPELLING FOR FAMILIES TO VISIT

    AND RE-VISIT AND EXPERIENCE HANDS ON SCIENCE.

    GOAL: Develop new or improve existing experiences and opportunities surrounding our exhibits and activities that increase

    visitors perception of change from one visit to the next and that improve the overall aesthetic and enjoyment of a visit to LSC. As a

    result we will increase the impact on our audiences as well the number of visits from new and returning familiesINITIATIVE: Develop one event a month that occurs each year in association with external cultural and external phenomena

    such as: the equinoxes, sporting events, anniversaries/birthdays

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

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    2.1.5

    STRATEGIC DIRECTION 2-

    LIBERTY SCIENCE CENTER WILL BECOME MORE COMPELLING FOR FAMILIES TO VISIT

    AND RE-VISIT AND EXPERIENCE HANDS ON SCIENCE.

    GOAL: Develop new or improve existing experiences and opportunities surrounding our exhibits and activities that increase

    visitors perception of change from one visit to the next and that improve the overall aesthetic and enjoyment of a visit to LSC. As a

    result we will increase the impact on our audiences as well the number of visits from new and returning families

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

    INITIATIVE: Develop programs linking science to sporting activities focusing on teachable moments presented by major media

    events.

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    2.1.6

    STRATEGIC DIRECTION 2-

    LIBERTY SCIENCE CENTER WILL BECOME MORE COMPELLING FOR FAMILIES TO VISIT

    AND RE-VISIT AND EXPERIENCE HANDS ON SCIENCE.

    GOAL: Develop new or improve existing experiences and opportunities surrounding our exhibits and activities that increase

    visitors perception of change from one visit to the next and that improve the overall aesthetic and enjoyment of a visit to LSC. As a

    result we will increase the impact on our audiences as well the number of visits from new and returning familiesINITIATIVE: Begin investigation of how to improve existing experience, aligning with opportunity, and visitor interest. This

    includes: Wildlife Challenge; Infection Connection; Touch Tunnel; I Explore

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

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    2.1.7

    STRATEGIC DIRECTION 2-

    LIBERTY SCIENCE CENTER WILL BECOME MORE COMPELLING FOR FAMILIES TO VISIT

    AND RE-VISIT AND EXPERIENCE HANDS ON SCIENCE.

    GOAL: Develop new or improve existing experiences and opportunities surrounding our exhibits and activities that increase

    visitors perception of change from one visit to the next and that improve the overall aesthetic and enjoyment of a visit to LSC. As a

    result we will increase the impact on our audiences as well the number of visits from new and returning familiesINITIATIVE: From attendance driving ability to sponsorship possibilities, explore market and economics of hosting

    Blockbuster traveling exhibitions.

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

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    2.1.8

    STRATEGIC DIRECTION 2-

    LIBERTY SCIENCE CENTER WILL BECOME MORE COMPELLING FOR FAMILIES TO VISIT

    AND RE-VISIT AND EXPERIENCE HANDS ON SCIENCE.

    GOAL: Develop new or improve existing experiences and opportunities surrounding our exhibits and activities that increase

    visitors perception of change from one visit to the next and that improve the overall aesthetic and enjoyment of a visit to LSC. As a

    result we will increase the impact on our audiences as well the number of visits from new and returning familiesINITIATIVE: Consider more, of varying scales and interactivity, Hoberman type exhibits that surprise and wow guests in effort

    to address guest impression that huge building is empty and uneventful.

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME

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    2.1.9

    STRATEGIC DIRECTION 2-

    LIBERTY SCIENCE CENTER WILL BECOME MORE COMPELLING FOR FAMILIES TO VISIT

    AND RE-VISIT AND EXPERIENCE HANDS ON SCIENCE.

    GOAL: Develop new or improve existing experiences and opportunities surrounding our exhibits and activities that increase

    visitors perception of change from one visit to the next and that improve the overall aesthetic and enjoyment of a visit to LSC. As a

    result we will increase the impact on our audiences as well the number of visits from new and returning familiesINITIATIVE: Retro-fit JDW Theater to serve as a platform for extreme science theatrics/demos.

    ACTION RESPONSIBILITY TIMELINE RESOURCES OUTCOME