group care quality standards assessment:...

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Group Care Quality Standards Assessment: Pilot Test Orientation SHAMRA BOEL-STUDT, PH.D. ▪ FLORIDA STATE UNIVERSITY ▪ AFFILIATE, FLORIDA INSTITUTE FOR CHILD WELFARE KEN BENDER ▪ EXECUTIVE DIRECTOR, BOYS TOWN NORTH FLORIDA BRAD GREGORY ▪ VICE PRESIDENT OF PROGRAMS, FLORIDA SHERIFFS YOUTH RANCHES XIOMARA TURNER ▪ STATE FOSTER CARE LICENSING SPECIALIST, FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES ZANDRA ODUM ▪ PROJECT MANAGEMENT CONSULTANT, OCW, FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES 1

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Page 1: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Group Care Quality

Standards Assessment:

Pilot Test Orientation SHAMRA BOEL-STUDT, PH.D. ▪ FLORIDA STATE UNIVERSITY ▪ AFFILIATE, FLORIDA INSTITUTE FOR CHILD WELFARE

KEN BENDER ▪ EXECUTIVE DIRECTOR, BOYS TOWN NORTH FLORIDA

BRAD GREGORY ▪ VICE PRESIDENT OF PROGRAMS, FLORIDA SHERIFFS YOUTH RANCHES

XIOMARA TURNER ▪ STATE FOSTER CARE LICENSING SPECIALIST, FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES

ZANDRA ODUM ▪ PROJECT MANAGEMENT CONSULTANT, OCW, FLORIDA DEPARTMENT OF CHILDREN AND FAMILIES

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Page 2: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Learning Objectives

1. Discuss the background, purpose, and goals of

the Core Quality Standards for Group Care

Initiative

2. Describe the development and purpose of the

Group Care Quality Assessment

3. Identify the purpose of the pilot study of the

Group Care Quality Assessment

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Page 3: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Quality Standards for Group Care Initiative

Project Phases

I: Development of Core Quality Standards for Group

Care

II: Development of Quality Assessment Tool

III: Pilot Test of Quality Assessment Tool

IV: Field Test of Quality Assessment Tool

V: Implementation of Quality Assessment Tool

VI: Validation of Quality Assessment Tool

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Page 4: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Phase I: Development of Core

Quality Standards for Group Care

Group Care Quality Standards Workgroup

Purpose

The Group Care Quality Standards workgroup was established by the Department of Children and Families and Florida Coalition for Children (FCC) to develop a set of quality standards for Department licensed residential child care agencies, specifically residential group homes.

Responsibilities

Engage the Florida Institute for Child Welfare and residential group care providers to collaborate in the development of quality standards.

Analyze research surrounding quality standards for residential group care settings.

Establish a set of core quality standards common to residential care settings.

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Page 5: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Group Care Quality Standards Workgroup

Project Timeline

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Pre-Meetings

December 2014

Literature Review

January-February 2015

Workgroup Kickoff Meeting

April 2015

Stakeholder Review/Surveys

May-July 2015

Draft Standards Presentations to

the Secretary

September 2015

Handoff to the Institute

November-December 2015

Page 6: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Eight Domains of Quality Practice for

Residential Group Care

Quality Standards for Group Care (2015):

Assessment, Admission, & Service/Treatment Planning

Positive, Safe Living Environment

Monitor & Report Problems

Family, Culture, & Spirituality

Professional & Competent Staff

Program Elements

Education, Skills, & Positive Outcomes

Pre-Discharge/Post-Discharge Processes

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Page 7: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Phase II: Development of Group Care

Quality Assessment Tool

Quality Assessment Tool

Goal

Children and youth in residential group homes receive high quality care

Objectives

Assess the extent that services in group care meet core quality standards in each practice domain

Create rating scale designed to assess core quality standards

Develop system for implementing assessment of quality in residential group care

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Page 8: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Development of Quality Assessment Tool

Benefits

Represents significant investment in group care

No cost to group home provider

Provides documented evidence of quality services and efforts to

invest in continuous improvements

Proactive response to call for increased accountability

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Page 9: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Group Care Quality Assessment

Project Team

Project Lead Team:

Florida Institute for Child Welfare/Florida State University

Florida Department of Children and Families

Key Consultants/Reviewers:

Group Care Quality Standard Workgroup – Subcommittee

Boys Town National Research Institute

Florida Coalition for Children

Child advocates

Former foster youth

Child welfare academics

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Page 10: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Group Care Quality Assessment

Project Timeline

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Project Handoff

from DCF

December 2015

Draft Scale & Implementation

Protocol

January 2016 –August 2016

Pilot Test

November 2016-January 2017

Field Test

February-July 2017

Data Analysis/Finalization

of Tool

July-September 2017

Statewide Roll-Out

September-December 2017

Year One Validation

January 2018-February 2019

Year Two Validation

January 2019-February 2020

Page 11: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Development of Quality Assessment Tool

Potential issues/concerns

Time consuming

How will group homes be assessed?

How information will be used?

Guidelines for development

Flexible/allows individualized approaches

Equitable

Informed by multiple key stakeholders

Reliable/valid measure

Ease of implementation

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Page 12: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Development of Quality Assessment Tool

1. Distilling & Operationalizing standards (Nov. – Feb.)

2. Crosswalk standards with state licensing code (Feb. – March)

3. Selection of priority standards (April – May)

4. Draft assessment tool (June)

5. Develop draft implementation plan (July)

6. Content validation review (July)

7. Finalize pilot assessment tool (Aug.)

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Consult Review Revise

Page 13: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Development of Quality Assessment Tool

Multi-dimensional

Subscales measure eight practice domains

Items represent standards of practice within each domains

Multi-informant

Service Provider Form

Youth Form

Document Verification Form

Time-oriented (past 12 months)

On-line survey

Five-point Likert-type scale

Rate statement based on how well it represents service provision or conditions in group home

(1 = not at all, 2 = a little, 3 = somewhat, 4 = mostly, 5 = completely)

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Page 14: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Development of Quality Assessment Tool

Means-based scoring

Subscale = average score on items within subscale

Total = average score across subscale

Global = Average subscales score across raters; Average total score across raters

Interpretation

Items – level of attainment of specific standards (e.g. inclusion of MDT in service planning)

Subscale – level of attainment of standards in a practice domain (e.g., Assessment, Admission, & Service/Treatment Planning)

Total – Overall attainment of quality standards across practice domains

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Page 15: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Phase III: Pilot Test of Quality Assessment Tool

Purpose

Data-driven development process

The pilot is designed to collect field data and stakeholder feedback to inform the next phase of development of the assessment tool and implementation protocol.

Example Pilot Questions:

Data sources: What appear to be the best, most reliable data sources?

Item performance: How do different/similar respondents respond to survey items?

Sampling: In what ways does the sampling strategy need to be developed to accurately accommodate varying operational structures of group homes across the state and to reduce potential for sampling biases?

Scaling/scoring: Based on survey responses, what adjustments need to be made to the scaling and scoring of the assessment tool?

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Page 16: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Pilot Test of Quality Assessment Tool

Timeline: November 2016 – January 2017

Setting/Sample

Central Region

n = 11 group homes

Procedures

Licensing specialists provide oversight & facilitate access to assessment surveys

For each group home, all three forms completed

On-going technical support/Weekly progress calls

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Page 17: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

What happens after the pilot?

Debriefing meeting – January 2016 (TBD)

Research team will provide a brief report of what we learned from pilot

Discuss implementation of assessment with pilot participants

What challenges were encountered?

What could be improved?

What went well?

Respond to stakeholder questions

Discuss next steps

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Page 18: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

What happens after the pilot?

Analysis of survey & implementation data

Use of data to adapt assessment:

Adjustments to implementation protocol

Adjustments to survey design

Item reduction and revision

Adapt scaling and scoring procedures as needed

Preparation for field test

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Page 19: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Moving Forward19

Pilot Test

November 2016-January 2017

Field Test

February-July 2017

Data Analysis/Finalization

of Tool

July-September 2017

Statewide Roll-Out

September-December 2017

Year One Validation

January 2018-February 2019

Year Two Validation

January 2019-February 2020

Phase III Phase IV

Phase V Phase VI

Page 20: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Contacts

Shamra Boel-Studt

Phone: (850) 644-9712

Email: [email protected]

Xiomara Turner

Phone: (850) 717-4659

Email: [email protected]

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Page 21: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Questions?

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Page 22: Group Care Quality Standards Assessment: Orientationcentervideo.forest.usf.edu/video/center/groupcarequality... · 2016-12-09 · group care quality standards assessment: pilot test

Thank You!!!

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