group hr sukanya patwardhan – 12th december 2012 welcome good morning good afternoon
TRANSCRIPT
Group HR
Sukanya Patwardhan – 12th December 2012
Welcome Good MorningGood Afternoon
Group HRYour Assignment…
• I am eager to know your learning through
Your meeting / connecting with the HR professionals in your company
Group HROur HRM Schedule
• HRM introduction• Job Design• Recruitment & Selection• Performance Management• Career Management• Training & Development• Compensation & Rewards• Frontiers of HR Anything else ?
Our focus is to help you do even better as leaders by learning about HRM. Is that okay with you?
Our focus is to help you do even better as leaders by learning about HRM. Is that okay with you?
Group HR
What is the goal of Job design?What is the goal of Job design?
Group HRJob Design
Defining Defining Changing the content and/or process of a specific job to increase job satisfaction and performance.
Group HRJob Design Elements
Group HRElements of Job Design
• Job design involves specifying the content and methods of job– What will be done– Who will do the job– How the job will be done– Where the job will be done– Why will it be done– Ergonomics: Incorporation of human factors in the
design of the workplace
Group HRAdvantages to the Organization
Job - Person Fit
Increased Performance
Maximise Internal Resources
Greater Job Satisfaction
Reduced Absenteeism & Turnover
Group HR
Case Study - Source -
http://www.prospects.ac.uk/adult_nurse_job_description.htm• Job Description of a nurse• Nurses care for adult patients who are suffering from acute and long-
term illnesses and diseases. They support recovery from illness or operation by using care plans, carrying out care procedures and assessments and by focusing on the needs of the patient rather than the illness or condition. They also promote good health and wellbeing through education.
• Nurses usually work within a multidisciplinary team but are the main point of contact for patients, often providing the most continuity of care. Adult nurses work mainly in hospitals and the community, attached to a health centre or general practice and in residential homes, specialist units, schools and hospices. Many nurses work with patients in their own homes.
Group HRDuties of a Nurse
• Exact duties may vary depending on your role but will usually include:• writing patient care plans;• implementing plans through tasks such as preparing patients for
operations, wound treatment and monitoring pulse, blood pressure and temperature;
• observing and recording the condition of patients;• checking and administering drugs and injections;• setting up drips and blood transfusions;• assisting with tests and evaluations;• carrying out routine investigations;
Group HRContd..• responding quickly to emergencies;• planning discharges from hospital and liaising with community nurses, GPs
and social workers;• communicating with and relieving the anxiety of patients and their relatives;• advocating on behalf of patients;• educating patients about their health;• organising staff and prioritising busy workloads;• mentoring student and junior nurses;• maintaining patient records;• making ethical decisions related to consent and confidentiality.
Group HRShould you pay attention to the following?
Group HRSteps in Job Analysis
• Select jobs for analysis.
• Determine what information to collect.
• Determine how to collect the information.
• Determine who collects the information.
• Process the information.
• Write job descriptions (what is to be done) and job specifications (what it requires to do what is to be done – qualifications etc).
Group HR
Information Collected for Job Analysis
• Actual work activities
• Tools, equipment, and other necessary work aids
• Job context
• Personal characteristics
• Behavior requirements
• Performance standards
Group HR
Collecting Job Analysis Information
• Observation
• Perform the job
• Interviews
• Questionnaires and checklists
• Critical incidents
• Performance evaluations
• Diaries
• Variety of methods
Group HR
Uses of the Job Description
• Recruiting
• Selection
• Orientation
• Training
• Employee evaluations
• Promotions and transfers
Group HRKey Elements of the Job Description
• Job identification data
• Job summary
• Job duties
• Job environment
• Job specifications
• Minimum qualifications
Group HRJob Design Continuum
SpecializationSpecialization
EnlargementEnlargement
EnrichmentEnrichment
EmpowermentEmpowerment
Self-directed Self-directed TeamsTeams
Increasing Increasing reliance on reliance on employees’ employees’ contribution and contribution and increasing increasing acceptance of acceptance of responsibility by responsibility by employeeemployee
Source: Heiz and Reider
Group HRJob Enrichment
It seeks, to improve the job content and
provide opportunities for people to satisfy
intrinsic needs such as achievement,
recognition, job interest, responsibility and
growth.
Group HR
How to motivate the PRIDE system
• Provide a positive working environment • Recognize everyone's efforts • Involve everyone • Develop skills and potential • Evaluate and measure continuously
Group HR
Moderators1. Knowledge and skill2. Growth need
strength3. Context satisfaction
Feedback from job
Autonomy
Skill variety Task identity Task significance
Core jobcharacteristics
High work effectiveness (low absenteeism & turnover)
High growth satisfaction
High intrinsic work motivation
Outcomes
High satisfaction with work
Knowledge of the actual results of the work activities
Experienced responsibility for outcomes of the work
Experienced meaningfulness of work
Criticalpsychological
state
Group HR
Obstacles to Job Redesign
• Resistance to change
– Skilled workers
– Labor unions
– Supervisors
• Hard to find optimal levels of enrichment and specialization
– Must deal with differences across people
Group HR
Current Organisation Too many levels?
ABC
DEFGHIJ
EF
I
ABC
D
G
H
J
How it actually works How it ought to be
A
B
C D
E
FG
HI
J
Work Levels
Group HR
People Grow Only Through Challenge:
“Crucibles Make Leaders”
Work Levels are about
ENRICHED and
CHALLENGING JOBS
Work Levels are about
ENRICHED and
CHALLENGING JOBS
Training
Courses
Interaction with people (coaching/
mentoring)
Challenging Jobs
10% 20% 70%
From: Mr. V.K. Verma
