group9_haier
TRANSCRIPT
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Haier:Taking a Chinese company global
Group- 9
Mrityunjay Basak, 17/094
Pragati Srivastava, 17/104
Pratyasha Burman Ray, 17/106
Sweta Satpathy , 17/118
Venkatesh Balakrishnan, 17/124
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HAIERS DEVELOPMENT
BRAND-BUILDINGPHASE(1984-1991)
Focused primarily onrefrigerators,
technology licensingagreement for higher
quality products
Accumulatedbusiness and
managementexperience
Able to commandpremium on products
because ofcommitment to
quality, distinguisheditself from other
Chinese companies
DIVERSIFICATIONDEVELOPMENT
PHASE(1991-1998)
GLOBALISATIONPHASE(1998-2005)
Diversifies intofreezer, air conditioner,washing m/c, TVs and
Telecommunicationequipment
Total number ofacquisitions made=15
Internally, restructuredoperations, Group-wide Development
divisions
GLOBAL BRANDBUILDING
PHASE(2005-present)
Introduction of a fullline of products underthe Haier brand name
Moving from niche
markets and breakinginto the major leagues
International strategyphase to global brand
strategy phase
Entered foreign
markets through
licensing, JVs and
exports
Established wholly
owned subsidiaries-Haier America, Haier
India and Haier
Europe
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National Advantage
Factors of Production
Has cheap, easily controllable labour
Easy to acquire land with government support, exceptin urban areas like Shanghai
Rich in natural resources
Capital is available from both local, and especiallyforeign sources
Since 1980s, there is rich infrastructure, but still toughto reach beyond coasts
Demand Conditions
Large domestic demand- but easily accessedareas are saturated and rural areas are tough
to profit from
Nature of demand is stable and growing
Firm Strategy, Structure and Rivalry
Chinese firms generally focus on low cost
Mass production is preferred
Low emphasis on quality
Orientation is towards export
Related and Supporting Industries
There are vast industrial complexes
There is huge support from raw material and capitalgoods industries
Logistics are tough due to differential laws, vastdistances and disparate terrain
CHINA
PoliticalStable, Pro-Industry, Against Labour
Formal Institutions, Regulatory- Weak IPR, Limited control over MNCs
Informal Institutions, CultureFrugality, growing consumerism
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International Business Level
Strategy Haier has leveraged all components of
national advantage
It has used cheap and timid labour,preferential access to resources well
However, unlike most Chinese firms it has notused a low cost strategy and sold at apremium
It has used its local experience with its hugenetwork and logistics
The image of Chinese products as cheap ishurting Haiernational disadvantage
The limitations imposed on MNCs in China ishelping it maintain control
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International Corporate Level
Strategy
GlobalStrategy
TransnationalStrategy
MultidomesticStrategy
Need for Local Responsiveness
NeedforGlobalIn
tegration
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Haiers Choice Of Strategy
MULTIDOMESTIC-Strategic and operational decisions are decentralised
to SBUs(Haier America, Haier Europe and Haier India)
-Each unit tailors products to the local markets eg:refrigerators for students, beer dispenser for the Americanmarkets(paying attention to the local clienteles needs)
-Staffing consists of the locals itself to increase localresponsiveness and understand the local market
-Competition restricted by geographical boundaries
-Need for global integration and standardisation is low.This is because Haier wanted to be seen as the brand of thecountry in which it wanted to operate. This shall have twoadvantages
1)Being perceived as an indigenous firmwould enable higher sales(a local Haier brand)
2)It will help Haier get rid of the low cost andquality image associated with Chinese products
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Entry Into International
Markets EXPORTING:
-First started with exporting refrigerators to Germany
-Ventured as a contract manufacturer for multinational brands-exporting to the UK, France and Italy
-Continued OEM production till 1999, after which focus shifted toselling Haier branded products
JOINT VENTURES
-Used JVs with Mitsubishi to set up air-conditioner plant for export toJapan
-JV with Indonesian firm and European firms for manufacturingwashing m/c s and refrigerators, later several more JVs fordeveloping countries
-Haier America formed as a JV with Welbilt appliances, Haier Europeand Haier India also established
-Engaged in JVS primarily to share risks and resources and acquire
localised knowledge
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ENTRY INTO INTERNATIONAL
MARKETS
HAIER
Dodger
After 92
Contende
r
92
Extender
After
92
Defender
84-91
Home market Abroad
High
Low
High
Pr.toGlobalizationin
industry
Competitive assets
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COMPETITIVE STRATEGY
Haier concentrated on 1)Product differentiation and 2) Response speed
BROAD
MARKET
NARROW
MARKET
DIFFERE
NTIATION
FOCUSED
DIFFERENTI
TATION
FOCUSED
COST
LEADERS
HIP
COST
LEADERSH
IP
COST DISTINCTIVENE
SSInitially, Haier avoided direct
competition with US giants likeWhirlpool and GE and concentrated on
niche markets, manufacturingdifferentiated products, however, the
future goal of Haier is to build brand
equity and create a full line of
differentiated and innovative offerings
The main aim of Haier is to build a
brand through- productdifferentiation, mainly throughpersonalisation(design centres) and
service differentiation
Haiers high quality & high
pricing strategy can strength itscustomer loyalty and attract more
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CHALLENGES
Recognition of Haier as a brand
Moving beyond specific markets to
more mainstream products
Maintaining its superior position athome in response to competition from
multinationals
Securing human resources to maintainrapid growth and manage foreign
markets
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SOLUTIONS1)RECOGNITION OF HAIER AS A BRAND
-use differentiation as a means of gaining recognition
1)Product differentiation
2)Service differentiation
-glocal strategy i.e. think globally and act locally. e corporatelevel shall give global strategic direction while local units focus
on the individual consumer differences across global markets.
-adapt their prices, products, and promotions to meet the
unique needs of each areas targeted customers-Follow localisation
-design the products to meet local consumers needs
-manufacture the products in the local market
-market the products in local ways
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SOLUTIONS 2) MOVING BEYOND SPECIFIC MARKETS TO MORE
MAINSTREAM PRODUCTS- It is the strong backing for Haier to enter the international markets as
Haier owns more than 26.2% of the total Chinese home appliance market
-3 third goals: Sales of goods in 3 categories
1/3rd from goods produced n sold in china
1/3rd from produced in china and sold overseas
1/3rdfrom produced n sold in overseas
- Enter the most stress and most critical marketsto occupy a commanding
height, and then can easily access other market. enter the foreign most stressand most critical markets to occupy a commanding height, and then can easilyaccess other market
-Market development should precede production plants. Exports products tothis
market at first, and then have a joint research and development with a localCompany, and finally a build design center, manufacturing and tradecompany there
-Choose the most excellent and well-established product to enter the market
first(refrigerators and Air conditioners for Haier). Thus the leading product willbe used to build a strong brand reputation
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THANK YOU