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    Haier:Taking a Chinese company global

    Group- 9

    Mrityunjay Basak, 17/094

    Pragati Srivastava, 17/104

    Pratyasha Burman Ray, 17/106

    Sweta Satpathy , 17/118

    Venkatesh Balakrishnan, 17/124

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    HAIERS DEVELOPMENT

    BRAND-BUILDINGPHASE(1984-1991)

    Focused primarily onrefrigerators,

    technology licensingagreement for higher

    quality products

    Accumulatedbusiness and

    managementexperience

    Able to commandpremium on products

    because ofcommitment to

    quality, distinguisheditself from other

    Chinese companies

    DIVERSIFICATIONDEVELOPMENT

    PHASE(1991-1998)

    GLOBALISATIONPHASE(1998-2005)

    Diversifies intofreezer, air conditioner,washing m/c, TVs and

    Telecommunicationequipment

    Total number ofacquisitions made=15

    Internally, restructuredoperations, Group-wide Development

    divisions

    GLOBAL BRANDBUILDING

    PHASE(2005-present)

    Introduction of a fullline of products underthe Haier brand name

    Moving from niche

    markets and breakinginto the major leagues

    International strategyphase to global brand

    strategy phase

    Entered foreign

    markets through

    licensing, JVs and

    exports

    Established wholly

    owned subsidiaries-Haier America, Haier

    India and Haier

    Europe

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    National Advantage

    Factors of Production

    Has cheap, easily controllable labour

    Easy to acquire land with government support, exceptin urban areas like Shanghai

    Rich in natural resources

    Capital is available from both local, and especiallyforeign sources

    Since 1980s, there is rich infrastructure, but still toughto reach beyond coasts

    Demand Conditions

    Large domestic demand- but easily accessedareas are saturated and rural areas are tough

    to profit from

    Nature of demand is stable and growing

    Firm Strategy, Structure and Rivalry

    Chinese firms generally focus on low cost

    Mass production is preferred

    Low emphasis on quality

    Orientation is towards export

    Related and Supporting Industries

    There are vast industrial complexes

    There is huge support from raw material and capitalgoods industries

    Logistics are tough due to differential laws, vastdistances and disparate terrain

    CHINA

    PoliticalStable, Pro-Industry, Against Labour

    Formal Institutions, Regulatory- Weak IPR, Limited control over MNCs

    Informal Institutions, CultureFrugality, growing consumerism

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    International Business Level

    Strategy Haier has leveraged all components of

    national advantage

    It has used cheap and timid labour,preferential access to resources well

    However, unlike most Chinese firms it has notused a low cost strategy and sold at apremium

    It has used its local experience with its hugenetwork and logistics

    The image of Chinese products as cheap ishurting Haiernational disadvantage

    The limitations imposed on MNCs in China ishelping it maintain control

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    International Corporate Level

    Strategy

    GlobalStrategy

    TransnationalStrategy

    MultidomesticStrategy

    Need for Local Responsiveness

    NeedforGlobalIn

    tegration

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    Haiers Choice Of Strategy

    MULTIDOMESTIC-Strategic and operational decisions are decentralised

    to SBUs(Haier America, Haier Europe and Haier India)

    -Each unit tailors products to the local markets eg:refrigerators for students, beer dispenser for the Americanmarkets(paying attention to the local clienteles needs)

    -Staffing consists of the locals itself to increase localresponsiveness and understand the local market

    -Competition restricted by geographical boundaries

    -Need for global integration and standardisation is low.This is because Haier wanted to be seen as the brand of thecountry in which it wanted to operate. This shall have twoadvantages

    1)Being perceived as an indigenous firmwould enable higher sales(a local Haier brand)

    2)It will help Haier get rid of the low cost andquality image associated with Chinese products

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    Entry Into International

    Markets EXPORTING:

    -First started with exporting refrigerators to Germany

    -Ventured as a contract manufacturer for multinational brands-exporting to the UK, France and Italy

    -Continued OEM production till 1999, after which focus shifted toselling Haier branded products

    JOINT VENTURES

    -Used JVs with Mitsubishi to set up air-conditioner plant for export toJapan

    -JV with Indonesian firm and European firms for manufacturingwashing m/c s and refrigerators, later several more JVs fordeveloping countries

    -Haier America formed as a JV with Welbilt appliances, Haier Europeand Haier India also established

    -Engaged in JVS primarily to share risks and resources and acquire

    localised knowledge

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    ENTRY INTO INTERNATIONAL

    MARKETS

    HAIER

    Dodger

    After 92

    Contende

    r

    92

    Extender

    After

    92

    Defender

    84-91

    Home market Abroad

    High

    Low

    High

    Pr.toGlobalizationin

    industry

    Competitive assets

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    COMPETITIVE STRATEGY

    Haier concentrated on 1)Product differentiation and 2) Response speed

    BROAD

    MARKET

    NARROW

    MARKET

    DIFFERE

    NTIATION

    FOCUSED

    DIFFERENTI

    TATION

    FOCUSED

    COST

    LEADERS

    HIP

    COST

    LEADERSH

    IP

    COST DISTINCTIVENE

    SSInitially, Haier avoided direct

    competition with US giants likeWhirlpool and GE and concentrated on

    niche markets, manufacturingdifferentiated products, however, the

    future goal of Haier is to build brand

    equity and create a full line of

    differentiated and innovative offerings

    The main aim of Haier is to build a

    brand through- productdifferentiation, mainly throughpersonalisation(design centres) and

    service differentiation

    Haiers high quality & high

    pricing strategy can strength itscustomer loyalty and attract more

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    CHALLENGES

    Recognition of Haier as a brand

    Moving beyond specific markets to

    more mainstream products

    Maintaining its superior position athome in response to competition from

    multinationals

    Securing human resources to maintainrapid growth and manage foreign

    markets

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    SOLUTIONS1)RECOGNITION OF HAIER AS A BRAND

    -use differentiation as a means of gaining recognition

    1)Product differentiation

    2)Service differentiation

    -glocal strategy i.e. think globally and act locally. e corporatelevel shall give global strategic direction while local units focus

    on the individual consumer differences across global markets.

    -adapt their prices, products, and promotions to meet the

    unique needs of each areas targeted customers-Follow localisation

    -design the products to meet local consumers needs

    -manufacture the products in the local market

    -market the products in local ways

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    SOLUTIONS 2) MOVING BEYOND SPECIFIC MARKETS TO MORE

    MAINSTREAM PRODUCTS- It is the strong backing for Haier to enter the international markets as

    Haier owns more than 26.2% of the total Chinese home appliance market

    -3 third goals: Sales of goods in 3 categories

    1/3rd from goods produced n sold in china

    1/3rd from produced in china and sold overseas

    1/3rdfrom produced n sold in overseas

    - Enter the most stress and most critical marketsto occupy a commanding

    height, and then can easily access other market. enter the foreign most stressand most critical markets to occupy a commanding height, and then can easilyaccess other market

    -Market development should precede production plants. Exports products tothis

    market at first, and then have a joint research and development with a localCompany, and finally a build design center, manufacturing and tradecompany there

    -Choose the most excellent and well-established product to enter the market

    first(refrigerators and Air conditioners for Haier). Thus the leading product willbe used to build a strong brand reputation

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    THANK YOU