growth stories whyekomisite.files.wordpress.com/2018/03/creditplus-bank-ag.pdfthe challenge “some...
TRANSCRIPT
THE CHALLENGE
“Some of our customers experienced delays due to processing time. We decided
to implement ratings and reviews so we can discover the problematic areas in our
services and improve them.”
“We decided to make eKomi our trusted
business partner because they provide an excellent service on a fair price.”
THE RESULT
How would CreditPlus rate
RECOMMENDATION
“We are satisfied with eKomi, in fact we have already recommended eKomi to all our sister
companies.”
“We recommend eKomi on the basis of their easy implementation process, user friendliness, impeccable customer service and their ability to
create trust in our business.”
Growth Stories
The eKomi Solution"Through the eKomi Email Solution we are collecting
certified customer and product reviews, which
helps us assess our weak areas and where we
should improve."
SERVICE EXPERIENCE
IMPLEMENTATION
CreditPlus Bank AG was established in 1960, and its current Headquarters resides in Stuttgart. The bank is highly specialized in
consumer credit and until present day has open 18 branches. CreditPlus Bank is also a part of the Crédit Agricole Group.
Client since 2010 Customer reviews ✓Product reviews ✓
Reviews Collected < 21427 Average Monthly reviews 311Average Monthly Widget clicks 1555
Positive: 98.08%Negative: 0.59%Neutral: 1.33%
?
“Implementing the eKomi Email Solution was an easy process.”
August 2017
Interview with Vivien Kellerer, E-Finance
Marketing, and Anne Strunz, Account Manager
http://ekomi.com/ [email protected] Phone: +1 844-356-6487
Financial Services March 2018
WHY ?
Become part of the success!
Get in touch.
“The eKomi Email Solution give us the invaluable ability to enter into communication with our clients.”
“The eKomi Email Solution helps us gather data for evaluation purposes.”