gta news insurance institute of ontario

Insurance Institute

Learning for the real world. Rewarding.™

I would like to begin by first thanking Committee members for their dedication,support, and professionalism. The Committee is comprised of individuals fromvarious backgrounds in the insurance industry. The Committee continues tosuccessfully fulfill its mandate which includes assurance reviews of class instructionand providing feedback on instructor needs.

I am going to take this opportunity however, to discuss the importance of volunteerism inour industry. Since my earlier career as an underwriter with the Dominion of Canada, I’vehad opportunities to work in various roles throughout the industry and to be inspired byexcellent managers and peers. One behavioral attribute and common trait of theseindividuals is a penchant for volunteering. Therefore, when the opportunity to serve theInsurance Institute arose, my response was clear. Today, my perspective on the benefits ofvolunteering is further strengthened when I observe the levels of commitment displayedby those on not only the Committee I chair, but on all of the various Committeesthroughout the Institute. Furthermore, within my own organization, the Facility Association,I am privileged to be part of a management team that places a premium on goodgovernance and volunteerism, a culture supported and manifested by our own Board andCommittees. In the recent Institute convocation, key note speaker Craig Kielburger, founderof Free the Children, described the positive benefits volunteering has brought tocommunities across the globe. I strongly believe that the same energy can be used topromote and advance our industry efforts right here at home and I encourage reachingout to your local Institute and volunteer.

GTA News

Insurance Institute of Ontario

FALL 2012

Colin George, MBA, GDM, FCIP, CRMChair, Faculty Sub-Committee, Insurance Institute

The Importance of Volunteerism

Thank you to our GTA Instructors!!!

A special thank you to all of the instructors who have taught at the Institute office and at company locations throughout the GTA duringthe past Fall, Winter and Spring Semesters. These individuals have helped to encourage our students to continue their education withthe CIP program. We thank you!!

Camille AlexanderMatthew AllanNick AngellottiT. Randall BanksKim BrayDouglas BrownMonica CainBecky CameronMark CekutaKeith ChanCrispin DanielsAmanda DassJagruti DesaiKerri DobszewiczSean Doyle

Carol DuffySusan EdasiJoe EvangelistaEliana FernandesTina GardinerPaul GarveyDavid GouldNatalie GutzeitJanny HongSherwin JosephRajiv Joshi Maria JoshuaBrian LejnieksWayne Lord SrFrancis Lurch

Dwain ManningGavin MascarenhasYvonne McDougall-BradyLoni McGovernKevin McKeagScott McMullenRaj ModyDino MustafaTerence NoronhaAdrian OstiAnnette PalalasBruno PanzicaEduard PetersPaul RamalhoDianne Rodriquez

Jenet RussellChristopher SchmidtThomas ScholczRay SchostakHenry ScullionMichael ShurynKami SinghRonita SinhaCecelia SubryanTerri SullivanAllison SuskiBarry SweetingMosann SwiftVicky ToddWayne Wallace

Strive For Excellence

The CIP Society continues to strive for excellence,setting high standards of professional growth andindustry collaboration through engagingnetworking events. This success is not possiblewithout the tremendous time, effort and energyof many volunteers who bring together theirinsight, knowledge and experience. I would liketo take this opportunity to draw attention tosome of the key events that the CIP SocietyCommittee members and the team from theInsurance Institute have offered to members overthe past year.

In February, we celebrated the accomplishmentsof our new FCIP graduates as well our twocurrent Fellow of Distinction Award winners,Carol Jardine, FCIP, CRM of TD Insurance andMichael Boyce, FCIP of HIROC, at the Fellows’

Reception. These professionals were honoured for reaching this impressive milestone intheir career and provided a good opportunity for old friends and new to mingle andcelebrate the amazing accomplishments of their fellow industry colleagues. Talentedindustry curlers brought their A game to the CIP Society Curling Bonspiel, also held inFebruary, which was offered in conjunction with the Insurance Institute’s NationalEducation Week. Participants commented that it was a great way to network in a casualsetting with a little healthy competition.

The annual CIP Society Symposium was held in May. Every year this event is highlyanticipated throughout the industry and features inspiring keynotes speakers, and 2012 wasno exception. This past year our distinguished speakers included Fabian Richenberger,President of Northbridge Insurance and D. Glenn Foster, Author, ‘The Kinesic InterviewTechnique and How Can I Get Through to You?’

The next event in our busy schedule was our annual CIP Society Fellows’ Golf Tournament,held in June this year. The tournament was a sell out, with 144 golfers enjoying a first classcourse on a beautiful spring (more like summer) day, followed by a lovely dinner and prizeceremony. Thank you to our sponsors who generously support not only this event but ourother functions as well.

This fall we will host our well received wine and cheese event at a new venue, Arcadian Loft.We are excited to have a handwriting analysis expert lined up who will be able to teach you‘secrets’ about yourself through your handwriting. This event brings together professionals inthe industry for an intimate evening of networking, wine and hors d’oeuvres. To register forthis event, please visit www.insuranceinstitute.ca/gta or email Tracy Bodnar, eventscoordinator, at [email protected] .

With continued focus the CIP Society and its volunteers will without doubt continue toachieve success and raise the bar delivering first class functions and providing great venuesand opportunities for our insurance industry members to network, celebrate each others’successes, and be exposed to top professionals and leaders in our industry. I would like topersonally extend my sincere appreciation for the tremendous contributions and selflessdedication of our volunteers.

Heather Masterson, Vice President, Professionals’ Division

Relax with us at the CIP

Society Wine and Cheese

Join us November 6th at our new modernurban venue Arcadian Loft in the heart ofdowntown Toronto. With Old City Hall andQueen West as your dramatic floor-to-ceilingbackdrop, unwind with friends andcolleagues over a glass of wine and horsd’oeuvres by Oliver and Bonacini. Learn'secrets' about yourself from a handwritinganalysis expert, and how to communicatemore effectively through knowing what thestrokes of handwriting mean!

For more information or to register, pleasevisit www.insuranceinstitute.ca/gta or sendan e-mail to [email protected].

Symposium 2013Save the date for an extraordinary event

We are pleased to announce that the CIPSociety’s annual Symposium will take placeApril 25, 2013. The theme for Symposium2013 is, Insurance Without Borders. Theproperty and casualty insurance industry is ina constant flux of change which can be achallenge or abound with opportunity. Hearfrom a number of prominent business andinsurance professionals on what they’velearned by taking insurance outside of thebox and succeeding.

Symposium 2013 is set to offer participants avariety of seminars, group discussion, andprominent keynote speakers. Later this fall, watchfor our full event brochure. For more information,please contact Tracy Bodnar, events coordinator, [email protected].

Building On Success

In this special edition of the GTA newsletterwe would like to take the opportunity toexpress appreciation to the volunteers thathave donated their time and expertise, andsupported the Insurance Institute,contributing to the many successesachieved during the last year.

Each of the three sub-committees thatmake up the GTA Academic Division:Faculty, Seminars and Special Eventscontinue to build on their success,� Trail-brazing guest speakers and

industry leaders with topics so currentthey’re not to be missed assured high-level attendance to annual breakfastseminars and convocation night. Ifyou haven’t had a chance to be partof at least one of these events lately, Ihighly recommend scheduling yourcalendar; you won’t be disappointed.

� More people attended seminars thisyear than in the year prior - amazingconsidering the high level ofparticipation due to SABS seminarsthat were exceptionally popular. Therewere more PROedge seminars offeredin 2011; as well, the newUnderstanding Serious Injury,Adjusters’ training & educationprogram was launched this year.

� CIP course registrations increased bymore than 18% and there were anadditional 18 classes offered this year.Full virtual classes continue to increaseand we’re seeing this style of teachingdelivery extended to in-houseprograms and seminars.

All the Institute staff and industryvolunteers who dedicate their skills, talentand time to deliver such exciting programsfor IIO members and students deservespecial thanks. Thanks go to Colin George,Wendy McCowan and John Kartechner andtheir sub-committee members for theirleadership. To the Exam Proctors, whomanaged the increased administrationrequired during CIP exam weeks at thevarious locations now available, I thank you.

And of course, the GTA Academic Divisionsimply could not succeed without theeffort and force that is the group ofinstructors who have taught at theinstitute office, company locations or‘virtual’ this past year. Many thanks.

I would like to congratulate both CamilleAlexander and Gavin Mascarenhas, voted2011 Instructors of the Year in GTA. CamilleAlexander has been teaching CIP courses forover twenty years at the Institute and for in-house programs. In addition, Camille is amember of the Faculty sub-committee andworks closely with the ExaminationDepartment as a marker and on-line tutor.Gavin Mascarenhas is also a veteraninstructor. He has taught one-week classesand early adopter of the virtual class format.

Students say Camille and Gavin really careabout their success and help them learncourse material by providing examples andstories that makes the information jump offthe page; this makes classes memorable andgives students the desire to complete theirCIP designation. Camille and Gavin thank youfor being such an inspiration!

Thank you all for a year of building on success.

Wendy Hayden BA, FCIP, CRM,

Academic Chair

Gavin Mascarenhas, BA, CIP Gavin is a very popular instructor with our virtual and in-house classes. He is said to make the material easier tolearn with his great stories and examples. They have saidthat he cares deeply about how his students do in hiscourse and is always encouraging.

Camille Alexander, FCIP, CRMImage captions: Camille is a veteran to the industry and toteaching. She has been a highly sought after instructor andstudents have commented that she has a very engagingteaching style that makes them want to succeed andcomplete their CIP designation.

ProctorsThree times a year the Institute holds finalexams for all those students taking classestowards their CIP or FCIP designations. We’dlike to thank over 100 proctors who, in thepast year volunteered their time ensuring thatthe exams were run smoothly.

Upcoming Events Lowes Fund Breakfast 2012 with Pat ForanThe National ClubOctober 22, 2012CIP Society Wine and Cheese

Arcadian LoftNovember 6, 2012At the Forefront - The Road Ahead:

Challenges and Opportunities for 2013

Patrick Lundy, President & CEO, Zurich CanadaInsurance Institute of OntarioNovember 20, 20122013 Annual Convocation & Awards Night

Metro Toronto Convention CentreJanuary 24, 2013For more information, or to purchase ticketsplease visit www.insuranceinstitute.ca/gta ore-mail Tracy Bodnar, events coordinator, [email protected] .

At the ForefrontThe Road Ahead: Challenges

and Opportunities for 2013

At the Forefront isan opportunity forsenior executives,management andfuture leaders oftomorrow to hearfrom topprofessionals onleading edgeissues.

On November 20,2012, join us as

we present At the Forefront with Patrick Lundy,President and Chief Executive Officer of ZurichCanada. At this breakfast seminar, Mr. Lundy willdiscuss international economies, catastrophes,and the soft market, opportunities to increaseindustry stability, corporate responsibility, andmarket share growth and the Canadian P&Cmarket prospects on the horizon.

For more information or to register, please visitwww.insuranceinstitute.ca or [email protected]

Enhance Your Leadership Skills in 2012There are emerging demands for management and leadership skills in the insuranceindustry. Are you prepared?

The Insurance Institute’s Management Development curriculum offers courses specificallydesigned to enhance the skills of career professionals to prepare them for the opportunitiesthat lie ahead. The curriculum was implemented to address the skill gaps in the area ofmanagement and leadership skills. This new curriculum offers concise, relevant, and skill-building courses to individual career professionals and managers.

Rationale For Management Development

Within the Canadian p & c insurance industry, a skills gap has been identified wherebymanagement will be most impacted by demographic change:

� Retirement projections for the industry indicate that 25 percent of the current labourforce could retire by 2017

� At all levels of management, 40 percent could retire by 2017.

� There is less than one worker under the age of 45 for every manager currently in theindustry's work force

� Existing middle and other managers are targeted for moving up. Non managers aretargeted to move in.

Did You Know...

Through the Institute's Demographic Research Study, it was noted that there is a disparitybetween management and non management skills. As such, there is a need formanagement training in the insurance industry.

Explore the Curriculum & Dates Available

at the GTA Office

Especially for career professionals, we have put together curriculum offerings and a scheduleto help you start planning today.

Essential Management Skills:

Whether you are considering a move into management or are a new manager, this course isa 'must have' to learn the core skills of management alongside your peers. Now takingregistrations for these dates:

September 18-20, 2012 November 20-22, 2012

Think On Your Feet®:

Think on Your Feet® is the globally acclaimed workshop that trains you to analyze, organizeand present your ideas FAST. Now taking registrations for these dates:

October 16-17, 2012December 4-5, 2012

Register early to avoid disappointment.

Plan for the future of your business and your career. Discover how Management Developmentcan help you fill the gap and be prepared.

Feed The Minds of YouthJoin us for Feed the Minds of Youth on November 7, 2012

On Wednesday November 7, 2012,Insurance Institutes across the country willopen their doors to welcome Grade 9students to participate in the annual Feedthe Minds of Youth luncheon. Thisluncheon is held in conjunction with theLearning Partnership’s “Take Our Kids toWork Day” (TOKTWD), a national event thatbrings students into the workplace of theirparent/guardian for a day.

The two-hour luncheon is a great way tointroduce students not only to theinsurance industry as a whole, but also to anumber of different career options withinthe industry. Students will be engaged withdifferent speakers as well as games andactivities to explain what insurance is andwhat to expect in the many differentcareers available within the industry.

The Insurance Institute’s CareerConnections program also offers a Feed

the Minds of Youth event-in-a-box for those companies who are conducting their ownTOKTWD events. Included are games and activities as well as information packages foreach of the students. Last year, over 850 students received a career information kitthrough either the luncheon or the event-in-a-box…our biggest year ever!

Mark your calendars and prepare for Feed the Minds of Youth event on WednesdayNovember 7, 2012. Please contact Tracy Bodnar to register [email protected].

For more information about Career Connections, please visit our website www.career-connections.info.

Fellow of Distinction Award Submit Your Nominations!Do you know a FCIP who stands out amongst their peers? The Award recognizes an FCIPwho fits the following criteria.� Has an FCIP designation� Is a current member of the CIP Society – Toronto Chapter� Is recognized in the insurance industry as an accomplished, talented and respected

individual� Leads with passion and innovation� Upholds core values: ethics, respect, integrity, compassion, and teamwork� Mentors others within our industry, not merely within their company� Volunteers willingly to make a differenceFor more information contact Tracy Bodnar at [email protected] are accepted until November 5, 2012.

The Fellow of Distinction Award winner will be announced on or before November 30, 2012.The award will be presented at the CIP Society’s Fellows’ Reception at the National Club onFebruary 7, 2013.

WednesdayNovember , 201

Celebrate and Connect

at the 2013 Convocation

The Greater Toronto Area’s Convocation andAwards Night is a special time for CharteredInsurance Professionals (CIP) and Fellow CharteredInsurance Professional (FCIP) as we celebrate andhonour their achievements in education.

This year we welcome Yvonne Camus, asuccessful team member in Discovery Channel’s“Eco-Challenge” the world championship ofadventure racing conceived by Mark Burnett ofSurvivor fame. As our special guest speaker, Ms.Camus shares with us her conviction thatordinary people like herself can achieveextraordinary things. Hers was the first rookieteam to complete the grueling competition.Punchy, deeply moving, and often humorous,Camus draws on her experiences to show youhow to rise to the challenges of training,preparation, and execution.

Join us on January 24, 2013, at the MetroToronto Convention Centre, Toronto. Celebratethe achievements and hard work of ourmembers and graduates, connect with otherindustry professionals, and hear from a talentedand brilliant speaker. We look forward to seeingyou at this event, which will begin with a formalconvocation and awards ceremony in thedignified John Basset Theatre, and end with arelaxed, catered, mix and mingle gathering inthe reception hall just a few steps away.

For further information and to purchase tickets,please visit www.insuranceinstitute.ca, orcontact Tracy Bodnar, Events Coordinator, [email protected].

Upcoming Fall Seminars

Mark your calendar for these upcoming fallseminars. (unless otherwise noted seminarstake place at the GTA office)

Understanding People in CrisisSeptember 18, 2012, RIBO hours: 2.5 Personal Legal Expense Insurance September 18, 2012, RIBO hours: 2 TechnicalWebinarDefamation Law PrimerSeptember 20, 2012, RIBO hours: 1.5 TechnicalSABS Training for Non-claims StaffSeptember 25, 2012, RIBO hours: 6.5 TechnicalCommercial Insurance 101September 26, 2012, RIBO hours: 6 TechnicalUnderstanding Directors’ & Officers’ LiabilitySeptember 27, 2012, RIBO hours: 3 Technical Focus on Personal Umbrella Liability Insurance September 27, 2012, RIBO hours: 2 Technical WebinarEffective Business WritingSeptember 28, 2012, RIBO hours: 5.5 Personal Insurance FundamentalsOctober 10, 2012 Leading Insurance Coverage & Liability CasesOctober 11, 2012, RIBO hours: 6 Technical Maximizing Your Underwriting Potential October 23, 2012, RIBO hours: 5.5 ManagementUnderstanding Serious InjuryNovember 1-23, 2012

Equipment Breakdown InsuranceNovember 14, 2012, RIBO hours: 3 Management

For more information, or to register, please visitwww.insuranceinstitute.ca/gta or the local chapter at [email protected]

Meeting The Educational Needs Of AdjustersIn 2010, the Financial Services Commission of Ontario’s (FSCO) five-year Automobile Reviewidentified that increased analysis and consideration of serious injury claims was needed. Asthe industry came together to assess what that would mean for insurance organizations, itwas soon realized that insurance claims departments needed to improve focus on theneeds of claimants with serious injuries. Specifically, claims adjusters would benefit fromtraining that focused on the person behind the claim and factors affecting their successfulrecovery. By training adjusters on the needs of seriously injured claimants, the industrycould reduce exposure to potential allegations of unfair and deceptive acts and practices.

With the endorsement of FSCO, the Ontario Insurance Adjusters’ Association (OIAA) andthe Insurance Institute of Ontario worked together to establish a severe injurymanagement program to help Accident Benefits and Bodily Injury adjusters serviceserious injury claimants. The program, Understanding Serious Injury: Adjusters’ Training &Education, is a result of a collaborative effort between experienced adjusters, practicedtraining consultants, OIAA experts, and the Insurance Institute of Ontario. In addition,the participation of industry subject matter experts and a variety of guest speakersranging from rehabilitation consultants to a past claimant make the program unique.

The eight-day certificate program is offered two-days per week over four weeks andincludes the following learning outcomes:

l Module 1 – Getting to Know the Injury: Medicine for the Non-medicall Module 2 – Sociological and Psychological Impactsl Module 3 – Community Resourcesl Module 4 – Understanding Opportunities for the Futurel Module 5 – Applying the Tools (an interactive case study)

Joins us at the GTA office from November 1-23, 2012 for this insightful and engagingprogram. To learn more about the 8-day certificate program and how it can benefit youand your organization, please visit us on-line at www.insuranceinstitute.ca/seriousinjury.

Lowes Fund Breakfast 2012On October 22, 2012, join us for our annual Lowes FundBreakfast 2012 at the National Club in Toronto. Help uscongratulate our 2012 scholarship recipients and launch the20th anniversary of the John E. Lowes Insurance EducationFund. This year’s featured speaker will be Pat Foran, Author,Broadcaster, Public Speaker and Consumer Advocate. He willbe speaking on Importance of being a Smart Sarvy Consumer.

We thank our breakfast and media sponsors for their support:Swiss Reinsurance Company Limited (Breakfast sponsor) andCanadian Insurance Top Broker Magazine (Media sponsor).Proceeds from this event directly benefit the John E. LowesInsurance Education Fund, which offers scholarships eachyear to Ontario residents pursuing post-secondary educationincluding the study of property and casualty insurance.

For more information or to purchase tickets, please visit www.insuranceinstitute.ca/gta orcontact Customer Service at 1-866-362-8585

GTA NEWS Fall-2012-sep17A_Layout 1 12-09-17 8:49 AM Page 3

CIP Course Schedule Fall 2012

Location Monday Tuesday Wednesday Thursday Friday Saturday

In-ClassC11 Principles and

PracticeC111 Advanced Loss

Adjusting

C14 AutomobileInsurance—Part 1

C72 Introduction toRisk Management& CommercialLines Risk

C131 Advanced Skills forthe InsuranceAgent & Broker

C12 Insurance onProperty

C16 The Business ofInsurance

C120 UnderwritingEssentials

C13 Insurance AgainstLiability—Part 1

C110 Essentials LossAdjusting

Alternate SaturdaysC13 Insurance Against

Liability—Part 1C39 Fraud Awareness

and Prevention

Insurance Institute of Ontario18 King St. East, 16th Floor, [email protected] Ext. 2253

Virtual ClassesC16 The Business of

InsuranceC130 Essential Skills for

the InsuranceBroker & Agent

C11 Principles and Practice


C121 AdvancedUnderwriting


C35 Insurance AgainstCrime

C82 General InsuranceEssentials—Part 2


C47 ReinsuranceC110 Essentials Loss

AdjustingC120 Underwriting

EssentialsC131 Advanced Skills for

the InsuranceAgent & Broker



[email protected] Ext. 2253

One-WeekC14 Automobile Insurance—Part 1 August 20 - August 24C36 Building Construction, Fire Protection & Basic Hazards September 17 - September 21C110 Essentials Loss Adjusting October 22 - October 26

Insurance Institute of Ontario18 King St. East, 16th Floor, [email protected] Ext. 2253

Alternative LocationsC13 Insurance Against

Liability—Part 1Paul Davis Systems38 Crockford Blvd., [email protected] Ext. 2253

The Dominion

1275 North Service Rd. West, 2Fl., [email protected] Ext. 2253




Jones Deslauriers Insurance

Management Inc.

2150 Islington Ave., Suite 400, [email protected] Ext. 2253


Granite Claims Solutions Inc.5915 Airport Rd., Suite 300, [email protected] Ext. 2253



Johnson Inc.1595 16th Ave, 1St Fl, Training Room,Richmond [email protected] Ext. 2253



C111 Advanced LossAdjusting

Sheridan College4180 Duke of York Blvd,MississaugaJanet [email protected] Ext. 5170






Seneca CollegeDanielle [email protected]




C39 Fraud Awarenessand Prevention



Humber CollegeHelen [email protected] Ext 4159







C32 Bodily InjuryClaims

Centennial CollegeMichelle [email protected]




C111 Advanced Loss AdjC120 Underwriting

EssentialsC130 Essential Skills for

the InsuranceBroker & Agent


C38 Casualty LossPrevention



John E. Lowes Committee

Chair

Wayne Briggs, FCIP, CRMACE INA Insurance

Members

Tracey Zantingh, CIPThe Co-operatorsChristina Martin, CIP, CAIB, CRMKRG Insurance BrokersLori Duclos, BBA (Hons), CRM FCIPSwiss Reinsurance Co. CanadaDave Shibatani, BA., FCIPChartis Insurance Company of CanadaAndrea Powell, FCIP, CRMThe Boiler Inspection & InsuranceCompany of Canada Inc.

Special Events Sub-Committee

Chair

John Kartechner B.Math Aon Benfield

Members

John Game, CIPWhite Mountains Reinsurance Company ofAmericaJim MilesAviva CanadaAlison Porter, FCIPSCOR Canada Reinsurance Co.Sheri Martinello, FCIP, CRM Crawford & Company IncNatesha Hassan, FCIP, FSc (Hons)Axa Insurance CompanyMargaret Clayton, FCIPTIC Travel InsuranceCheryl BarkerAON Reed Stenhouse Inc.

Seminar Committee

Chair

Wendy McCowan, FCIP, CRM AON Reed Stenhouse Inc

Members

Greg Elliott, BA, FCIP, CRM, CIM F. Wallace Clancy & Son Ltd. Jane McNichol, B.Comm., FCIP, CRM Chubb Insurance Co. of Canada Ken Moss, CIP Zurich Canada Ltd Mary Anne Morrison, CIP Chartis Insurance Co Michael Kosturik, FCIP Intact Insurance Company Roman Sawtschuk, BA, CIP North Waterloo Farmers Mutual Sharon Cameron, BA, FCIP, CRM Cameron & Associates Shelli Schwartz, CHRP Arch Insurance Group

CIP Society Ontario Council

Vice President, Professional’s Division

Heather Masterson, BA, B.Ed., FCIPTotten Insurance Group

Members

Bruce Palmer, CAIB, MBA, FCIP, CRMOntario Medical Associaion InsuranceBarry Kennedy, CIPGore Mutual Insurance CompanyGillian Van Kempen, BA(Hons), FCIP,CRM, CAIBBest Buy Witty Insurance BrokersSara Runnalls, FCIPBFL CANADA Risk & Insurance Services Inc.Greg Smith, MBA, FCIP, CRMCrawford & CompanyDrew Collins, CIP, CRM, ACSJEVCO Insurance Company

CIP Society Symposium

Sub-Committee

Co-Chair

Bruce Palmer, CAIB, MBA, FCIP, CRMOntario Medical Associaion Insurance

Ron Bouwmeister, FCIPFarmers Mutual Insurance Co

Members

Heather Masterson, FCIPTotten Insurance GroupGreg Smith, MBA, FCIP, CRM Crawford & CompanyJulie Pingree, CIPNorthbridge InsuranceMonica Gomes, CIPSwiss Reinsurance Co. CanadaGreg Knowles, FCIPCNA Canada

Faculty Sub-Committee

Chair

Colin George, MBA, GDM, FCIP, CRMFacility Association

Members

Andrea DouglassRoyal & Sun Alliance Insurance Companyof CanadaCamille Alexander, FCIP, CRMGallagher Bassett Canada Inc.Eliana Fernandes, BA (Hons), CIPJevco Insurance CompanyJennifer Baziuk, CIPTD InsuranceKaren Rhind, CIPHB Group InsuranceMonica Cain, CIPInsured SuccessSheila Perry, FCIPUnifund AssuranceSteven Ghose, CIP, BSc, MBATD InsuranceTrevor J.L. Cleveland, CIP, CRM, CIOP, CIBA, MLISCorporate Risk & Insurance, BMO Financial Group

Academic Committee

Chair

Wendy Hayden, BA, FCIP, CRMMembers

Wendy McCowan, FCIP, CRM Aon Reed Stenhouse IncJohn Kartechner B.Math Aon BenfieldColin George, MBA, GDM, FCIP, CRMFacility Association

Insurance Institute of Ontario18 King Street East, 16th floorToronto, Ontario, M5C 1C4416-362-8586 Ext. [email protected] Manager: Livia TersigniManaging Editor: Tammye Daniels, BAEditor: Rema Celio, BA www.insuranceinstitute.ca

gta news insurance institute of ontario

Documents