gtl corporate presentation for customers v1

Gateway Technolabs1 G a t e w a y T e c h n o L a b s P v t . L t d .

Application Lifecycle ManagementDesktopMidmarket Solution ProviderServer Platform

GOLD SILVER

Application IntegrationBusiness IntealligenceContent ManagementData PlatformDigital Marketing

ISVMobilityOEMPortals & CollaborationSoftware DevelopmentWeb Development

Partner

Corporate PresentationVersion 1.0


PeopleProcessQuality

Delivery Excellence

Visibility

ISO 9001 : 2008, ISO 27001 Certified Company

Business Aligned IT Framework

Customers in 30+ countries

Local Presence in 14 countries

.15+ yrs of experience

5 development Centers

Overall 800+ projects

80%+ Repeat Business

Large pool of 1400 + qualified professionals in diverse technology & domain

SE 2A rated by Dun & Bradstreet – Highest on FinancialStability and High on Performance

Ranked 29th amongst top 50 Most Competent Partners of Microsoft Worldwide.

Gateway Fact File


Accreditations, Partnerships and Memberships

GESIA Award 2008 – Best Software Company

CorpExcel Excellence Awards IT & ITES - 2010

GESIA Award 2011 - CSR

By Nov 2012… SE 2A RatingFinancial Stability & High

Performance


For internal use only Gateway TechnoLabs

India

The Netherlands

Romania

Japan

South Africa

Texas

New York

Toronto

Sweden

Norway

Finland

Germany

Geographical Distribution of Business

Benelux 30%

USA & Canada 38%

Middle East 5% Other 2%

Japan & APAC 5%

Germany 8%

Nordic 12%

China

Head Office and Offshore Development CenterDevelopment CenterClient Servicing / Sales OfficesPartners

Australia

Denmark

Iceland

Global Presence


• Global Sourcing

• Software Product Engineering

• Service Portfolio

• Industry Practices

• Technology Portfolio

Our Business


G AT E W AYC U S T O M E R

Single location Presence

• Single Vendor• Market Penetration• Localization• 24X7 Global support• Global Expansion• Increased Efficiency• Specialized Service

Delivery

B E N E F I T S

• Lowered Total Cost of Ownership (TCO)

• Near shore or Local Service delivery

• Risk Mitigation• Technologically

advanced service delivery

• Better Control over processes

Multiple Location Presence

Partner for the complete IT Lifecycle

Mid-Tier Customer looking for a Mid-Tier IT Vendor providing end to end services

Gateway is a perfect mid-sized partner for mid-sized customers located in multiple or single geography looking for a vendor for provision of end to end IT services across multiple technologies, multiple geographies, multiple platforms, multiple cultures and multiple languages in very FLEXIBLE engagement models

Center of Excellence

Global Delivery Models• Processes• Quality• Tools• Knowledge Management• Program Management• Risk Mitigation

Flexible Sourcing Strategy

Flexible Project Governance and Management Model

Service Level Management

Global Sourcing


Software Product Engineering

Extended Product Services

Strategic Planning

Sustenance

Training & Documentation

Maintenance & Support

Product Release ManagementConfiguration Management

Application Integration

Porting and Extensibility

Incidents & Patch Management

Design & Development Services

Architecture, Design, Prototype &

Development

Quality Assurance & Reliability

Conceptualization

End-to-End Product Development and Product Life Cycle Management

24 x 7 SLA Driven Support Matured Processes Domain Specialist

R & D

Proof of ConceptGlobal End Customer Support


Service Portfolio

• IT Services

• Mobile Application Development

• Independent Testing

• Managed Services

• RIA

• Multimedia

• Web Promotion


Mobile ApplicationDevelopment

Independent Testing

RIA

Web Promotion

Multimedia

Managed Services

IT Services

Processes Knowledge BaseTools

(Automation & Reporting)

Platform for Non Linear Services Growth Integrated Service Delivery - For Seamless IT Lifecycle Services

Service Portfolio

Integrated Service Delivery across Service Lines & Technology

Application Development

Application Migration

Performance Optimization /

Tuning

Application Maintenance

SaaS EnablementInternet & Emerging Technologies

Cloud Computing

SOA / Web Services Implementation

BI / Analytics Data Warehousing

Tools(Automation & Reporting)Matured Processes Knowledge Base


IT Services

Independent Testing

RIA

Web Promotion

Multimedia

Managed Services

MobileApplication

Development

• GPS Tracking & Dispatching• Store Operations• Content Delivery & Publishing• Mobile Web Development• Supply Chain Solutions• Sales Force Automation

• Mobile Game Development• Mobile Catalogs and m-Commerce• Search Service Applications• Mobile Coupons & Discounts• Mobile Workforce & Field Workers• Remote Employees Collaboration

Solution Competency

Enterprise Mobility Solution

Mobile Game Development

Cross Platform Development

Independent Testing

Mobile Application Development

Porting & Migration

Mobile SDK / Framework , Widget Development

iPhone iPad Android Blackberry WP7 Symbian

Service Portfolio



Game Development Services

RIA

Web Promotion

Multimedia

Managed Services

IT Services

Independent Testing

• Managed Test Center• Mobile Testing• Game Testing• Security Testing• Automated Testing• Performance Testing• Compatibility Testing

Core Services

• Test Consultancy

• Platform Testing

• Process Implementation

• Test Lab Setup

• Training Workshops

Value-Added Services

Automation• Win Runner• QTP• Test Complete• QF-Test• Nunit• JUnit

Performance• Load Runner• Application

Center Test• OpenSTA• WebLoad

Code Review• Purity• FxCop• CodeSmith

Code Generator

• Valgrind• JProfiler

Defect Mgmt• Test Director• Quality Center• Clear Quest• PVCS Tracker• Mantis BT• BugZilla• JIRA

Service Portfolio



Independent Testing

RIA

Web Promotion

Multimedia

Enterprise Mobility Services

IT Services

Managed Services

Server Management

MS,Linux, DNS/DHCP, Virtualization,

Database Support

Network Management

Routers, Switches, VoIP devices, Network Links

Security Management

Firewalls, Intrusion Protection Systems, VPSs, PKI, AAA tools

Desktop Management

Desktops, Laptops, Files & Print Servers

Implementation/ Migration

Support

Problem Change &

Configuration Management

Asset Management,

Patch Management

Availability Management

Process Consulting,

Audits & Reviews

Proactive Monitoring &

Incident Management

Well-defined Processes along with SLA driven Engagement

Follow the Sun Model Certified Professionals Flexible Engagement Models

Service Portfolio



Independent Testing

Print, Publishing & Multimedia Services

Web Promotion

Multimedia

Managed Services

RIA

IT Services

Service Portfolio

Custom Development

Verification & Validation

PDLC Management

UI Enhancement

Specialized Services

Support & Maintenance Business Consulting

B2B/B2C/C2C Portal

Web C

onferencing

Engine

Inte

ract

ive

Med

ia S

olut

ion

MobileApplications

eLea

rnin

g A

pp

Social M

edia App

Ado

be A

IR A

pp D

ev

Inte

ract

ive

Das

hboa

rd/W

idge

ts

Web 2.0/3.0 C

orporate

Website

Interactive

Flipbook/Magazine

Interactive Games


Independent Testing Services


Independent Testing

RIA

Web Promotion

Managed Services

IT Services

Multimedia

ONLINE MEDIA• GUI Designing

• Application Design

• Flash Websites

• iPhone & iPad Application & Web Designing

• Web Banners

• Web Campaigns

• GIF Banners

• Emailer Designing

GRAPHIC MEDIA

• Logo Designing

• Corporate Identity

• Brochure Design

• Leaflet Design

• PPT Presentation• Icons & Illustrations

• Image Clipping

• Stall Designing• 2D – 3D Still

Graphics

PRINT MEDIA

• Adverts

• Book & Magazines• Year Book / Annual

Report

• Product Packaging

ANIMATIONMEDIA• Adverts

• Book & Magazines• Year Book / Annual

Report

• Product Packaging

INTERACTIVE MEDIA• Gaming

• E-Learning

• E-Catalogues

Service Portfolio



Independent Testing

RIA

Managed Services

Multimedia

Managed Services

IT Services

Web Promotion

Service Portfolio


Industry Practices

• Health Care

• Game Development

• Print and Publishing

• Automotive

• Banking & Finance

• Manufacturing & Engineering

• Retail & Distribution


Health Care | Game Development | Print and Publishing | Automotive | Banking & Finance | Manufacturing & Engineering | Retail & Distribution

• Developed software product suite s like EMR, PPMS etc. catering to Provider and Payer segment. • eHealth service platform to effectively deliver Heath services across 100 locations in 60 towns through registered

17,000 practicing doctors• Managing Integrated Application Suite (18+ Applications) for a leading healthcare insurance service provider in USA

Key Achievements

• Product Development – EMR, PPMS• Hospital Information System Development &

Implementation• ARRA - MUA enablement of the application including

certification• HIPPA 5010 transition• ICD 9 to 10 transition services• Integration (HL7/DICOM/PACS/Other systems)• Technology Migration• Web and SAAS enablement• BI / Dashboard development• Infrastructure Management Services for SAAS

platforms

Provider Segment Payer Segment

• Effective Claims Management

• Managed Care Modules

• Business Intelligence Creation and Integration

• Technology Migration for their Software system

• Application management and migration services

• Enterprise Infrastructure Management Services

Certified Domain Consultant | Flexible engagement & Global Delivery Model | 24 × 7 Availability | Solution Accelerators in terms of Framework, Processes

Industry Practices



• Gaming Framework for developing games, works across all social community sites• Developed complex gaming portals clicking millions of dollars on transaction money• 20+ games and applications for IPTV and OpenTV platforms ported on highest selling set top boxes around the globe• Preferred technology partner for one of the top 3 online casino houses

Key Achievements

On Demand Content Delivery

Social Games

Online Games

Mobile Games

Single /Multiplayer Games

MMORPG Games

Game Portals and Gaming CMS

iGaming Games & Solutions

3rd Party System Integration

Platform

Internet / Web

Mobile

Interactive TV

Personal Computer

Back 0ffice Solution

Game Engine / Framework dev

Programming

Digital Content Creation (2D, 3D)

Game Development

3rd Party API Integration

Product QA & Testing

Support

Pre-production and Production

Design

Industry Practices



• 350 Publications Globally • 2 million Ads, 3 million pages, 0.5 million images every year• Innovative suites of product- Yemo, successfully running at 200 publishers and media houses globally• Most diverse range of offerings catering to entire operations for any printing house or publisher or media company

Key Achievements

Industry Practices

Ad Creation Page Creation/Design Typesetting/Production Image Editing/Processing Prepress/Lithography Animations (2D/3D Models)

Workflow Solutions Business Intelligence Asset Management Solution CRM solutions IT Infrastructure Mgmt Solution

E-zines, M-zines, E-books Dynamic Reading Solutions Flipbooks/ePubs iPhone/iPad, Mobile Solutions iPad Reader Mobile Games

Websites & Portals Flash based Games/Videos Social Media Solutions Facebook Apps & Games F-Commerce solution Content Monetization

Online , Social MediaCreative Services

Software Solutions Cross Media

Print Media &

Publishing

http://www.ipdc-designs.com/

http://www.clippingmart.com/

http://www.gatewaymultimedia.net/

http://www.gatewaynintecmedia.com/

http://www.yemo.nl/public/index.php



Services

• Customer Management• Contract Management• Route Assistance System• Mobile Vehicle tracking• Service Parts & After Sales Management• Product Catalogue Management• MIS & BI• Mobile Solutions• Procurement and Logistics

• Product Life Cycle Management (PLCM) , • Supply Chain Management (SCM) &

Dealer Management Systems (DMS)• Enterprise Mobility and Transformation• E-Commerce, CRM and ERP solutions• Business Intelligence and Data

Warehousing solutions• Rapid Prototyping and Product Testing

Support

• OEMs• Component Suppliers• Car Leasing Companies• Automobile Services Providers

Solutions

Customers Profile

• Implemented 20+ solutions for an independent automotive holding company • Developed comprehensive Garage Management Solution to process and manage 15000 maintenance requests and

supporting 5000+ concurrent accesses.• Managing 20+ website brands of one of the biggest automobile giants

Key Achievements

Industry Practices



Dedicated Domain and Delivery teams

Compliance & Risk Management

Enterprise Applications Package Implementation Business Process Outsourcing Consulting

Technology Infrastructure ServicesLegacy Migration & Maintenance Services

Online Banking

Branch Banking

Teller Service

Customer Care

Applications

Transactions

Payment Gateways

Customer Care

Treasury

Commercial Lending

Trade Finance

Asset Management

Investments

Equities / Derivatives

Debt / Forex

Consumer Loans

Mortgages

Cash Management

Liabilities

LoanRetail Banking WholesaleBanking

WealthManagement Cards

• Industry experience of 10000+ man hours of services provision• 30+ customers including private banks, large brokerage firms, finance companies and large corporations• Implemented Real-time Stock Market Data Dissemination system for a leading Stock Trading House in Middle East

Key Achievements

Industry Practices



Industry Practices

Technology Infrastructure ServicesLegacy Migration & Maintenance Services

• Production Planning

• Manufacturing Execution Systems

• Lean Manufacturing

• Quality Management

• Auctions• Vendor Evaluation• Vendor

Management

• Warehouse Management

• Inventory Management

• RFID Solutions• Business

Intelligence• Document

Processing & Management

• Order Processing

• Sales Automation• Sales Forecasting &

Budgeting• Pricing & Discounts• Billings• Accounts

Receivables• CRM Analytics• Channel

Management

ManufacturingOperations Procurement Supply Chain Sales

• Inventory Planning• Logistics

Management• Contract

Management• Dealer

Management• Customer Care

Service

After - Sales

Enterprise Applications Package Implementation Business Process Outsourcing Consulting

• Developed comprehensive multi-lingual Enterprise Portal to publish extensive product catalogue with 30000+ items• Developed procurement solutions to streamline products purchasing and approval process • Most diverse range of solutions for Manufacturing and Engineering companies from Mobile to Cloud computing

Key Achievements


POSImplementation

ProductManagement

Merchandising

Order Process

InventoryManagement

E-CommerceSolutions

Analytics


Industry Practices

• Asset Tracking (Through RFID)• Catalog Management• Product Information

Management• Pricing• Promotion (SEO & Multimedia • Services)

• Store & Shelf Management• Item Management

• Stock Management• Sourcing & Procurement• Reverse Logistics

• Barcode Scanner• Cash Drawer• Programmable Keyboard• Pole Display• Receipt Printer

• MIS Reports• BI

• Web shop• Payment Gateway

Implementation• Content Management

System• Customer Analytics

• Inventory Planning & Forecasting

• Warehouse Management• Multiple solutions for Integrated Retail Management to track & manage Supply Chain, Inventory and Product

Distribution process effectively• One of the Largest E-Commerce solution across Europe catering to more than 100000 concurrent users• More than 50 customers , multiple solutions spanning across all functions

Key Achievements


Technology Portfolio

• Technology Consulting

• Technology Enablement

• Cloud Computing

• SaaS Enablement

• Centre of Excellence (CoE)

• Enterprise Mobility

• Business Intelligence

• Frameworks


Technology Consulting | Technology Enablement | Cloud Computing | SaaS Enablement | Centre of Excellence (CoE) | Enterprise Mobility | BI | Frameworks

Services Delivered

• Define project aligned to goal• Assessment

Business & IT Aligned

• IT Strategy & Roadmap• Prepare the organization for the changes

being introduced

Organization Prepared

• Build and deploy flexible and scalable solution

• Quality Assurance

Solution Delivered

• Deliver agreed service levels at optimum cost




Microsoft Platform Open source Java Mobile Platform




PLAN

• Cloud readiness Assessment

• ROI and migration strategies

• Assess and build a security

roadmap

• Prepare Implementation/

Migration Plan

BUILD DELIVER

• Finalize Implementation along

with deployment architectures

and integration points

• Implement operational

procedures

• Application Deployment

• Application Testing

• Application Security

• Migrate to Cloud environment

• Automate Service Delivery

platform

• Manage Application and

Infrastructure

• Manage Application changes and

enhancements

• Manage Cloud service




Microsoft Technologies, Java, Salesforce IDE, SaaSGrid SDK

• Readiness Assessment

• Business Processes & Goals

• Identify End User Requirements

• Assess Application Architecture

• Operation Plan

• Standardize Solution

• Application Development

• Application Deployment

• Manage Operation Process

• Globalization

• Quality Assurance & Monitoring

• Training

• Optimize Application

• Manage Customizations

• Manage Enhancements

• Remote Infrastructure Mgmt

• Application Interaction

• 24/7 Support Services

A N A LY Z E E N A B L E D E L I V E R




• New Technology / Incubation Adoption

• New Service / Solution Offerings

• Proof of Concept• Proof of

Technologies

• Best Practices / Guidelines

• Tool Recommendations

• Knowledge Management

• Delivery Assurance

• Framework usage• Reusable

components and templates specific to a business domain

• Training/Workshops• New version Briefing

Tool & Framework Processes & Practices Solution Accelerator Enablement/ Alliance

G a t e w a y C e n t e r o f E x c e l l e n c e

J a v a / J 2 E E | M o b i l e Te c h n o l o g i e s | M i c r o s o ft Te c h n o l o g i e s




• Mobile Force Automation• Custom Inventory Management

applications• Mobile POS• Mobile Marketing• Mobile Payment Solutions and

Micro Payment Gateway Integration• Work order management• Store Operations• mCommerce Solutions• Supply Chain Solutions• Sales Force Automation• Wireless e-mail services such as

Outlook• Enterprise Messaging Solutions• LBS/Tracking Solutions• Incorporate devices such as barcode

scanners, printers, and RFID systems into mobile solutions

• Integrate mobile applications with ERP, CRM and GPS systems

• Integrate mobile application with cloud-hosted services such as Exchange Online

Our expertise




• OLAP, OLAP cubes• Event driven BI & add-

on BI tool, XBRL• SSIS , SSRS, SSAS• Crystal reports, Jasper, • Logi Info, Cactus• MS SQL, My SQL, • PostgreSQL & Oracle• Pentaho, LogiXML• .NET Charting Tools

BI SolutionsBI Tech

Competency

• Data Analytics and Reporting tools

• Integrated DSS• Statistical tools• Performance Analysis• Data warehousing• Dashboard & Scorecard• Architectural Data

Modeling• Enterprise Reporting

• Business & Tech Consulting• Custom Application Development• Application Integration• Application & Data Migration• Application Maintenance & Support

Service Offering




.NET Migration Java Open Source Mobile DevelopmentSharePoint

Frameworks

• MOSS 2007/2010• WSS• Microsoft. Net

Framework 3.5, 4.0• Windows Workflow

Foundation• Windows

Presentation Foundation

• InfoPath Forms

• Microsoft. Net Framework 3.5, 4.0

• SQL Server 2008• XML• C#.Net• SSIS• Multithreading• Custom Framework

for Database Migration

• Struts• Spring • J2EE, J2SE, J2ME• J2ME CLDC profile,

JSR - 184 (Mobile 3D), JSR - 082 (Bluetooth API), WMA 2.0

• MMAPI, Java Servlets

• JSP, Swing, AWT, SWT

• Joomla• Mambo• Drupal• WordPress• osCommerce• osDate• Zen Cart• Typo3• Magento• Zend• Symfony• CakePHP

• iOS 4.0, 5.0 • Android OS 2.2+• Blackberry JDE 4.5+• Symbian SDK, UIQ,

Nokia Series 60,80 & 90 SDK

• .Net Compact Framework

• J2ME - MIDP 1.0, MIDP 2.0, CLDC 1.0, CLDC 1.1



Delivery Philosophy• Development Models

• Delivery Models

• Operative Procedure

• Application Lifecycle

Management Process


» Transparency

» Effectiveness

» Efficiency

» Manageability

» Controllability

» Maintainability

» Improved

Benchmarking

» Flexibility

Planning | Analysis | Design | Implementation | Maintenance

PrototypeAgile

Iterative / Scrum

Waterfall RAD

Project Management, Feedback and Deliverable Assessment

Change Control and Configuration Management

Communication and Collaboration

Knowledge Bus and Continuous Process Improvement

Strategic Benefits

Development Models


As most of the companies today adopt a global sourcing strategy, business and IT leaders must focus on effectively managing the transition from staff augmentation to a strategic partner approach

Mee

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Onsite/Near Shore Model

• Near shore Location

• Repetitive and open-ended project scope

• Direct and continuous interaction

• Resource on-demand

Hybrid Model

• Onsite-Offshore resource Augmentation

• 20-30% work is done onsite

• Project Based Time & Material and /or fixed bid

Offshore Model

Global Delivery Model

• Most successful outsourcing model

• Highly Integrated teams

• Offshore development centers across globe

• Extension of Customer team into a lower cost talent pool

Strategic Partnership

• Client’s dedicated development center/ offsite delivery center

• Blend alternate channels of service delivery to create a highly adaptive model

• Resource at offshore location

• Continuous communication

• Project planning

• Cost advantage

MID TERMSHORT TERM LONG TERM

INCCREASING BUSINESS VALUE

Delivery Models


Client

Gateway TechnoLabs

Commercial Operations Point of Contact

Proj

ect

Requ

irem

ent

Scop

eAp

prov

al

Prop

osal

Revi

sion

Dis

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Appr

oval

Cont

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Appr

oval

Invo

ice

Commercial Operations Point of Contact

Task

Inpu

t

Appr

oval

Appr

oval

Technical Operations Point of Contact

Und

erst

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Scop

e

Dis

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Que

ries

Task

Out

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Proj

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evie

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Repo

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Dis

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Feed

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Rew

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Proj

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Technical Operations Point of Contact

Project Status Reporting

Paym

ent W

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Confi

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Wor

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Met

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New Project opportunity

Dev

elop

men

t

Operative Procedure


Project Management, Oversight & ControlTools: MS Project Portfolio, MS Project, Team Functional Server, Task X, Tackle

• Coding

• Unit Testing

• Code Review (Internal)

• NFP

• ID

• Navigational Flow

• Application Flow

• Use Cases

• Test Cases

• WBS Creations

• System Req. Study

• Functional Req. Study

• Req. Validation & Review

Requirements Design Development

• Testing

• Bug Reporting

• Iteration Testing

• Regression Testing

Testing

• Data Migration

• Release & Build Mgmt

• Change Mgmt

• Update & Patches

Operations

Tools: XL, Word, TFS, Visio, Azure

Tools: XL, Word, TFS, Mantis, Test

Center (TFS)

Tools: Visual Studio, Eclipse, X-Code, Aptana, TFS

Tools: Mantis, TFS Test Center

Tools: Lab Center, SCCM, TFS, SVN, VSS ,

Ticketing System

Software Review and QA Code Security, Performance Review, Process Tailoring, Metrics & Improvement Actions

Tools : TFS, Re Sharper, PHP CS, Mobi X

Configuration & Change Mgmt. CR Mgmt, Impact Analysis, Version Control, Release Control

Tools : TFS, SVN, VSS

Communication Tools:

Application Lifecycle Management Process


Global Offices

Global Offices

The Netherlands

Ahmedabad 2, India Japan

Romania

Sweden

Finland

Ahmedabad, India

Gandhinagar, India


CSR Initiatives

Diwali CelebrationsWe distributed crackers and sweets among under privileged people during the festival

Cloth DistributionWe visited Slum Areas and distributed cloth among them

Orphanage visitWe visit and celebrate festivals with orphanage kids

Blood Donation CampsWe donate approx 500 bottles of blood every quarter

Stationary Donation for Kids We provide stationery to under privileged children

Hospitals visitWe help needy patients with financial support for their medicine


Corporate OfficeB/81, Corporate House, Judges Bunglow Road,

Bodakdev, Ahmedabad - 380 054 INDIATel: +91 (79) 2685 2554 / 4022 3000

Fax: +91 (79) 2685 8591Contact: [email protected]

Thank You

Your Global Sourcing Partner

mailto:[email protected]

gtl corporate presentation for customers v1

Documents

lowered total

technical

flexible engagement

commercial

gateway technolabs

mobile application

legacy migration

business process