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1-800-977-4737 Guaranteed Solutions for Solving Sewer Backups

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Page 1: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

1-800-977-4737

Guaranteed Solutions

for SolvingSewer Backups

Page 2: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

1-800-977-4737

The typical network of pipes in your home.

Page 3: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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What causes sewer pipe backup? Foreign objects

Waste water flow

Page 4: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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What causes sewer pipe backup? Tree Roots

Removed tree roots that caused a complete sewer line backup

Page 5: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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What causes sewer pipe backup? Pipe misalignment

Waste water flow

Page 6: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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What causes sewer pipe backup? Pipe belly

Waste water flow

Page 7: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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What causes sewer pipe backup? Partially collapsed pipe

Waste water flow

Page 8: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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What causes sewer pipe backup? Fully collapsed pipe

Waste water flow

Page 9: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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What causes sewer pipe collapse? Progression of conditions: Tree roots to collapse

Stage 1 Stage 2 Stage 3

Waste water flow

Waste water flow

Waste water flow

Page 10: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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What causes sewer pipe collapse? Progression of conditions: Misalignment to collapse

Stage 1 Stage 2 Stage 3

Waste water flow

Waste water flow

Waste water flow

Page 11: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

1-800-977-4737

What causes sewer pipe collapse? Progression of conditions: Pipe belly to collapse

Stage 1 Stage 2 Stage 3

Waste water flow

Waste water flow

Waste water flow

Page 12: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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•Commonlifespanofcast iron pipe is 30 years

•Susceptibletocorrosion and waste buildup

Typical Types of Sewer Pipe Materials

Cast Iron

Page 13: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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•Commonlifespanof clay pipe is 30 years

•BrittleMaterial

Typical Types of Sewer Pipe Materials

Clay

Page 14: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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•Commonlifespanof concrete pipe is 30 years

Typical Types of Sewer Pipe Materials

Concrete

Page 15: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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•Composedof paper and tar

•AllOrangeburgpipe should be replaced

Typical Types of Sewer Pipe Materials

Orangeburg

Page 16: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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•Pipefoundation critical

•ThinwallPVC especially susceptible to collapse

Typical Types of Sewer Pipe Materials

PVC and ABS

Left to right: Thin Wall PVC, ABS, PVC

Page 17: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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Repair or Replace?

Repair your sewer pipe if it...

...is reasonably accessible

...issizedproperlyforthe occupantsofthehome

...hasareasonablelifeexpectancy afterthecostofrepair

Replace your sewer pipe if it...

...isOrangeburg

...isundersizedfortheoccupants ofthehome

...is bellied or collapsed

...conditionoftheexistingpipeis deformedordeteriorated

...beyondthelifespanoftheexistingpipe

...youdesireaworry-freesolutiontoyour sewer issue

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Repair or Replace?

Consider Trenchless Pipe Bursting if...

•Existingconditions are compatible

•Avoiddisruptionof landscape and structures

•Youdesireaworry-free solution to your sewer issue

Page 19: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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Repair and Replacement Process

Determine location of damaged areas and pipe run

• Marksewerpipeandutilities

• Assessdamagepotential

• Contactdigauthorities tomarkutilitylines

Page 20: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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Repair and Replacement Process

• Sameorlargerdiameterpipeispulled from one access point• Littleornodistribution• Nojoints•Onlytwoaccesspointsareneeded

Oldpipeisburstedandnewpipeis installed at the same time

Polyethylenereplacementpipeisratedfora50-yearlife

Weldedareasofpipearestrongerthanthepipeitself

New pipe

Cutter head entering old pipe

Pipe Replacement Using the Pipe Bursting Method

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Repair and Replacement ProcessPipe Replacement Using the Excavation Method• Extremecareistakentoprotectandpreservelandscapeandproperty.

• Pipefoundationisexaminedandrebuiltifnecessarytoagrade of1/4”perfootslope.

• Safetyprecautionsaretakento protectpropertyandpersonnel.

• Polyethylenereplacement pipe is rated for a 50-year lifeexpectancy.

Heavydutyplasticprotectsyourlawnduringtherepairprocess

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Repair and Replacement ProcessPipe Replacement Using the Excavation Method• Newpipeisreconnectedtoexistingpipe • Watertestperformedtocheckforleaks• Trenchisfilledandleveledtograde • Resetlandscapefeatures

Anexternalcleanoutisadded

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Lifetime Guarantee•Warrantedforthelifeofthehouse*

•Warrantyistransferable *So as long as Service Partnership is maintained. (20-year warranty without a partnership)

Exact Price / No Surprises Guarantee•Knowthepricebeforewestart—notapennymore.

One Hour Service Guarantee•Ifyournewsewersystemfails,we’rehere withinanhour—anytime—anyday.

No Risk / No Worry Guarantee•We’llassume:liability,permitsandclean-up—notyou.

Only Our Guarantees are Stronger Than Our Pipe

Page 24: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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•Weuseonlyhighqualitymaterialsforlong-lastingservice.

•WeareamemberofNexstar,aworld-classbusinessdevelopment organization,withwhomwehavesworntoacodeofethics.

•Ouremployeesarebackgroundchecked.Wewon’tsendsomeone toyourhousewhowewouldn’tsendtoours.

•Ourthoroughtrainingallowsustoofferyouonepricetocomplete your project with no surprises.

•Familyowned,locallyindependent,investedinyourcommunity.

•Ourguaranteesandbusinessconductarebestinthisarea. Askusforalistofcustomerreferences.

•Wehavefinancingpackagesavailablewithinreach ofnearlyeverybudget.

Why Our Company is the Right Companyfor Your Sewer Repair or Replacement?

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CustomersWewillserveourcustomerswithintegrity,competence, andobjectivity.

Wewilldelivertoourcustomerallthatwepromisedthrough value-addedservices.

Wewillperformourworktomeettechnicalcodesorbetter.

Wewillexploreeachcustomersituationtosufficientdetailandgathersufficientfactstogainanunderstandingoftheproblems,thescopeofassistanceneeded,andthepossiblebenefitsourserviceandtechnicalrecommendationsmayprovideourcustomers.

Wewillrespecteachcustomer’shomeandpropertyandleavethemascleanaswefoundthem.

EmployeesWeregardouremployee’ssatisfactionasimportantas customerserviceandcompanyprofitability.Wesubscribe tothepremiseofwin,win,win.

Wewillassigntechnicalandsupportpersonneltoeachjobin accordwiththeirexperience,knowledge,andexpertise.WEWILLFOS-TERtrainingforallouremployeesonanon-goingbasistoimproveandupholdhighperformancestandards.

Professional ResponsibilityWewillperformjobsforwhichwearequalifiedbyour experienceandtechnicalcompetence.

WewillmakeQualityServicethetrademarkofthejobsweperform.Ifneededwewilltakecareofcallbackswithaminimumofinconveniencetoourcustomers.

Wewillstandbehindourwork.

Wewillnotprovideservicestoacustomerundertermsor conditions that might damage or compromise the integrity of ourtradeandprofession.WewillfollowtheGoldenRule.

Wewillnotadvertiseourservicesinadeceptivemanner.

Wewillmaintainawhollyprofessionalattitudeandbehaviortowardthoseweserve,ourfellowcontractors,ourown employees,oursuppliers,andthepublicatlarge.

EarningsWewillagreewithourcustomersindependentlyandinadvanceonthebasisforourfees.Ourfeeswillbecommensuratewiththequalityoftheserviceswedeliverandtheresponsibilityweaccept.

Wewillmakeitourmoralimperativetomaintainaprofitablebusinessaspartofourresponsibilitytoouremployeesandourfamilies.

Wewillbemindfulofthehonestvaluereceivedbythecustomerandourrighttoanethicalprofit.

Social ResponsibilityWewillbegoodcorporatecitizens.

Wewillprotectthehealthandsafetyofourcommunitiesbysharingknowledgeofnewenvironmentaldevelopmentsandtechnologicalad-vancementswiththecommunitiesweserve.

WewillreportviolationsofthisCodeofEthics.

Code Of Ethics

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Page 27: Guaranteed Solutions for Solving Sewer BackupsPipe Replacement Using the Pipe Bursting Method 1-800-977-4737 Repair and Replacement Process Pipe Replacement Using the Excavation Method

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