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Copyright of Royal Dutch Shell plc 10 October 2012 1 SUSTAINABLE DEVELOPMENT & COMMUNITY RELATIONS PORT HARCOURT OCTOBER 10, 2012 ROYAL DUTCH SHELL PLC

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Page 1: Guide ROYAL DUTCH SHELL PLC SUSTAINABLE DEVELOPMENT … · are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ

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SUSTAINABLE DEVELOPMENT & COMMUNITY RELATIONS

PORT HARCOURT OCTOBER 10, 2012

ROYAL DUTCH SHELL PLC

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PHILIP MSHELBILA MANAGER SUSTAINABLE DEVELOPMENT AND COMMUNITY RELATIONS

SUSTAINABLE DEVELOPMENT & COMMUNITY RELATIONS

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The companies in which Royal Dutch Shell plc directly and indirectly owns investments are separate entities. In this presentation “Shell”, “Shell group” and “Royal Dutch Shell” are sometimes used for convenience where references are made to Royal Dutch Shell plc and its subsidiaries in general. Likewise, the words “we”, “us” and “our” are also used to refer to subsidiaries in general or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. „„Subsidiaries‟‟, “Shell subsidiaries” and “Shell companies” as used in this presentation refer to companies in which Royal Dutch Shell either directly or indirectly has control, by having either a majority of the voting rights or the right to exercise a controlling influence. The companies in which Shell has significant influence but not control are referred to as “associated companies” or “associates” and companies in which Shell has joint control are referred to as “jointly controlled entities”. In this presentation, associates and jointly controlled entities are also referred to as “equity-accounted investments”. The term “Shell interest” is used for convenience to indicate the direct and/or indirect (for example, through our 23% shareholding in Woodside Petroleum Ltd.) ownership interest held by Shell in a venture, partnership or company, after exclusion of all third-party interest. This presentation contains forward-looking statements concerning the financial condition, results of operations and businesses of Royal Dutch Shell. All statements other than statements of historical fact are, or may be deemed to be, forward-looking statements. Forward-looking statements are statements of future expectations that are based on management‟s current expectations and assumptions and involve known and unknown risks and uncertainties that could cause actual results, performance or events to differ materially from those expressed or implied in these statements. Forward-looking statements include, among other things, statements concerning the potential exposure of Royal Dutch Shell to market risks and statements expressing management‟s expectations, beliefs, estimates, forecasts, projections and assumptions. These forward-looking statements are identified by their use of terms and phrases such as „„anticipate‟‟, „„believe‟‟, „„could‟‟, „„estimate‟‟, „„expect‟‟, „„intend‟‟, „„may‟‟, „„plan‟‟, „„objectives‟‟, „„outlook‟‟, „„probably‟‟, „„project‟‟, „„will‟‟, „„seek‟‟, „„target‟‟, „„risks‟‟, „„goals‟‟, „„should‟‟ and similar terms and phrases. There are a number of factors that could affect the future operations of Royal Dutch Shell and could cause those results to differ materially from those expressed in the forward-looking statements included in this presentation, including (without limitation): (a) price fluctuations in crude oil and natural gas; (b) changes in demand for Shell‟s products; (c) currency fluctuations; (d) drilling and production results; (e) reserves estimates; (f) loss of market share and industry competition; (g) environmental and physical risks; (h) risks associated with the identification of suitable potential acquisition properties and targets, and successful negotiation and completion of such transactions; (i) the risk of doing business in developing countries and countries subject to international sanctions; (j) legislative, fiscal and regulatory developments including potential litigation and regulatory measures as a result of climate changes; (k) economic and financial market conditions in various countries and regions; (l) political risks, including the risks of expropriation and renegotiation of the terms of contracts with governmental entities, delays or advancements in the approval of projects and delays in the reimbursement for shared costs; and (m) changes in trading conditions. All forward-looking statements contained in this presentation are expressly qualified in their entirety by the cautionary statements contained or referred to in this section. Readers should not place undue reliance on forward-looking statements. Additional factors that may affect future results are contained in Royal Dutch Shell‟s 20-F for the year ended 31 December, 2011 (available at www.shell.com/investor and www.sec.gov ). These factors also should be considered by the reader. Each forward-looking statement speaks only as of the date of this presentation, 10 October 2012. Neither Royal Dutch Shell nor any of its subsidiaries undertake any obligation to publicly update or revise any forward-looking statement as a result of new information, future events or other information. In light of these risks, results could differ materially from those stated, implied or inferred from the forward-looking statements contained in this presentation. There can be no assurance that dividend payments will match or exceed those set out in this presentation in the future, or that they will be made at all. We use certain terms in this presentation, such as resources, that the United States Securities and Exchange Commission (SEC) guidelines strictly prohibit us from including in filings with the SEC. U.S. Investors are urged to consider closely the disclosure in our Form 20-F, File No 1-32575, available on the SEC website www.sec.gov. You can also obtain these forms from the SEC by calling 1-800-SEC-0330.

CAUTIONARY NOTE

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OUR APPROACH

The expansion of Social Performance is driven by: Deterioration in human development realities in

the Niger Delta over the decades which increased community expectations from SPDC JV

Growth of our business that increased our footprints and obligations to stakeholders

Widely recognised ineffectiveness of government in addressing development challenges

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Informing Involving Empowering Self Reliant

Community Assistance Community

Development

Sustainable Community

Development

Business Del. Framework

GMoU introduced

Focus areas

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Comm. Foundations Community owned utility companies Community Operated Ventures

$‟m

Community Health: strengthening health systems and expand opportunities for healthcare access

Education: Improving access to quality education and promoting educational excellence.

LiveWIRE: Youth and Women enterprise development to increase employment and enterprise

GMoU: Community driven local social and economic development

Micro-credit Women Programs added

Empowerment. HCD, CH and Strategic Partnership

Agric, YTS, Scholarships, Health

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SPDC JV OIL PRODUCTION thousand bbls per day

DEVELOPMENT SPEND IN THE NIGER DELTA $ million

SPDC JV SCD SNEPCO SCD

SPDC JV NDDC contribution SNEPCO NDDC contribution

SPDC JV & SNEPCO 2011 community investment >$76 million

In 2011 Shell ventures contribution to the Niger Delta Development Commission (NDDC) ~$164 million

GMoU agreements signed and being

implemented with 27 Clusters covering 290 communities; 30% of SPDC JV‟s operational areas

596 projects successfully completed using GMoUs

9 Cluster Development Boards (CDBs) registered as Foundations

Total cumulative spend on GMoUs >$79 million (2011 >$24 million)

2011 NIGERIA SDCR PERFORMANCE

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Amnesty

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NEW DELIVERY MECHANISM: GMoU

Fragmentation of communities and expansion of footprints

Pressure on engagement capacity Ineffective grievance handling

Legacy issues Frequent disruptions FTO challenges

Clustering agreed with communities, government and local institutions

Centralized community institutions for interface Comprehensive longer term agreements

Effectively addresses challenge of legacy issues Builds capacity of communities to drive development agenda Built-in grievance management systems

Multifunctional and adaptive model Engenders multi-stakeholder involvement Fosters social cohesion

Community decides

SPDC funds

Development NGO‟s build capacity

Community implemented

CLUSTER DEVELOPMENT

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Capacity, comms & Partnership Committee

Conflict management & Peace Committee

Technical committee

Finance & resource management committee

GMoU Steering Committee

(led by State Government)

PRIOR REALITIES REALITY AFTER SUCCESSFUL GMOU

HIGH SUSTAINABILITY PROSPECTS

unsustainable

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596 projects in various sectors completed

Potential for transformation into development foundations with diverse funding

9 CDBs now registered Foundations

Demonstrated capacity to utilise business opportunities (community content, surveillance)

DELIVERING SUSTAINABLE BENEFITS - GMoU

Emergence of capable community institutions

Peaceful inter-community interaction

Increased local capacity for long term planning, project management and implementation

Local platform for engaging international development agencies

Road transport business Community health insurance scheme

Solar water projects

Marine transport

Nembe ICT centre Road construction

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Programme has trained 3,208 Niger Delta youths in enterprise development and 708 youths assisted to set up businesses

2010 SERA Award

2011 African Leadership Magazine Awards for Youth Development

2 LiveWIRE beneficiaries won the Central Bank of Nigeria‟s Entrepreneurship Awards

2 candidates won international awards, which enabled them to visit England and Dubai to network and develop business linkages, on the Go and Trade Award

Signed agreement with NDDC to expand LiveWIRE to cover the entire Niger Delta region

DELIVERING SUSTAINABLE BENEFITS - LIVEWIRE

Bioma Beregha a liveWIRE beneficiary on Go and Trade linkage in UK

SERA Award winner

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STRENGTHENING HEALTH SYSTEMS 27 SPDC supported health facilities receive

equipment, infrastructure upgrades, technical assistance and workforce training

>275,000 patients and >2,400 babies born there in 2011

Drug revolving schemes operated in 25 health facilities

Support 7 states on National Immunisation program

527 households to receive improved cook stoves in 2012

INNOVATIVE HEALTH FINANCING Community Health Insurance Scheme on the back

of GMoUs with >11,000 subscriptions

REMOVING GEOGRAPHICAL BARRIERS TO HEALTH CARE Health in Motion Program: >144,000

beneficiaries benefitted from mobile health care services

DELIVERING SUSTAINABLE BENEFITS - COMMUNITY HEALTH STRATEGIC HEALTH OBJECTIVES & INITIATIVES

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ACCESS TO EDUCATION Annual scholarship awards to secondary and

university students; 13,650 secondary and 3,400 university beneficiaries

Providing secondary school education to hard-to-reach pupils with scholarships to elite private schools; 120 pupils participating

Cradle to Career received special recognition at

the 2011 United Nations Innovation Fair QUALITY OF EDUCATION SPDC signed partnership with Discovery Channel

Global Education Partnership for 3 year period. Established 18 learning centres with audio-visual technologies as part of standard curriculum

PROMOTING EXCELLENCE Organise with INTEL Corporation and Federal

Ministry of Education an annual science fair and quiz competition for secondary schools.

DELIVERING SUSTAINABLE BENEFITS- EDUCATION STRATEGIC EDUCATION OBJECTIVES & INITIATIVES

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QUESTIONS & ANSWERS

SUSTAINABLE DEVELOPMENT & COMMUNITY RELATIONS