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GUIDELINES FOR ACCESSING THE ONLINE SAFEGUARDING TRAINING

It is a requirement for anyone who holds a role within the church, as part of the Safer Recruitment process, whether paid or unpaid, to complete the online Safeguarding training, within three months of starting in the position and to ensure that this training is renewed every three years.

Both modules of the online training need to have been completed within the last three years, prior to attending face-to-face Safeguarding training. You can refresh your knowledge with the online training at any time.

Only one email address can be used per account, therefore if you share your email address with another person who also needs to complete the online Safeguarding training, you will need to create a one off email address to enable both of you to create an online account for the training.

A family member, friend or a member of the church can sit with you to press the required keys to complete the online training, if you do not feel confident with using a computer, although all answers must come from you.

If you prefer not to do the training all in one go, you can log out and when you next log back in, you will be taken directly to the last place you reached in the training.

Please find below the information on how to access the Online Safeguarding Training for both the Adult and Child modules. (If you have accessed the training, but are having difficulties with completing any of the modules, please skip to Step 4, pages 18-20 for assistance prior to contacting the Safeguarding team or if you just require the enrolment key for Child Safeguarding the word to enter is: snowdrop and for Adult Safeguarding the word to enter is: poppy.

STEP 1

We recommend accessing the online training on either a desktop or laptop via the browser of Microsoft Edge instead of Google or Google Chrome etc. and you will need to have Adobe Flash Player installed, which is free to download. If you already have this installed, please proceed to Step 2, page 13 of these instructions. If you do not have this installed, or are not sure please click on the below link:

https://get.adobe.com/flashplayer/

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Then click install now as indicated by the arrow in the diagram below:

Once you have clicked on install now, another screen will open up saying initialising and then it will open to another page, asking you to save as, choose where you wish to save i.e. documents.

An icon for flashplayer will then appear at the bottom left of the screen, open this and it will ask you if you want this to make changes to your computer, click yes and then click run.

Once you have successfully installed Adobe Flash Player, you will be able to click open and then proceed with the below instructions to complete the online Safeguarding training.

Please open a new browser window and click on the below link to access the Online Safeguarding Training for both Adults and Children.

http://www.cofelearning.org/index.html

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This will then take you to another screen, click on the Diocese of Chelmsford Crest, as shown in the diagram below:

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You will then be taken to another screen, as shown in the diagram below:

If you already have an online training account, please log in as an existing user, entering your username and password, as shown in the diagram above. (If you have forgotten either or both of these, the ‘forgotten your username or password’ link is not activated, therefore please email the Diocesan Safeguarding team at safeguarding@chelmsford.anglican.org to enable them to reset this for you and provide you with the new log in details).

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If you do not have an existing online Safeguarding account, please click the button ‘create new account’, as shown in the below diagram:

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Read through privacy notice and then click next at the bottom of the screen, as shown in diagram below:

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Tick in the box to agree to the Privacy Notice, as indicated by the arrow in the diagram below (please note that if you do not agree to the Privacy Notice, you will not be able to create an account to do the online training):

Click next, as indicated by the circle in the image below:

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See Diagram on next page in relation to the following directions:

Choose your own Username and enter this

Choose your own password to create the account and enter this

Enter in all the other fields accordingly

Enter the code for your parish in the ‘profile field parish’ box i.e. 00.00 please ensure you include the full stop between the two sets of numbers and if your parish has a letter in the middle of the two sets of numbers, please replace the full stop with the letter i.e. 00a00 or if your parish as a letter at the end of the code i.e. 00.00a please include this. (If you do not know your parish code, please see the Safeguarding poster which is on display in your church or if you are not able to locate this, please liaise with your Parish Safeguarding Representative and ask them to contact us for a poster).

Click Create My New Account button

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Upon clicking on ‘Create My New Account’ you will then be notified that an email has been sent to your email address confirming your account, as shown in the diagram below.

Click continue as indicated by the arrow in the below diagram, however when the next page appears do not enter your user name and password, instead please exit out of this screen completely, by closing the cross at the top right of the screen.

Go to your personal email account to retrieve the email which will have been sent from noreply@chelmsford.cofelearning.org. (If you do not appear to have received this email and you have checked your junk/spam emails, please do not worry as some servers will block the email, due to the security settings with your internet provider. We regularly check for cases when this has happened and we will manually confirm your account, sending you an email containing the link).

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Once you have the email (see below image for an example of what this looks like) click on the underlined blue link underneath the wording, ‘to confirm your new account, please go to this web address’:

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This will then take you to the screen, as shown in the below image, please enter the username and password you entered to create the online account, as indicated by the arrows in the diagram below.

Then click on log in as indicated by the purple arrow.

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STEP 2

Once you have logged in you will be taken to the next screen as shown in the diagram below, choose which module you wish to complete first by clicking on either the words ‘E-Learning Adult Safeguarding 2019’ or the words ‘E-Learning Child Safeguarding 2019’, whichever you choose to do first as indicated by the arrows in the diagram below.

(N.B. Both modules require completion prior to attending face-to-face Safeguarding training sessions i.e. C2 or Clergy & Licensed Ministers Safeguarding training).

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When you click on Adult Safeguarding 2019, you will be taken to the next screen, as shown below. Click on the ‘enrol me’ button, as indicated by the arrow in the diagram below: (If you have clicked on Child Safeguarding 2019 first, please proceed to Step 3, page 17).

Having clicked on the ‘enrol me’ button, if an enrolment key is required for the Adult Safeguarding course, please type the word poppy (all in lower

case), then press the enter button on the keyboard.

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If you receive a ‘new messaging interface’ box, as shown in the below diagram, click on Next as indicated by the arrow.

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Then click on End Tour as indicated by the arrow in the below diagram.

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STEP 3

When clicking on the Child Safeguarding 2019, the below screen will appear, click on the ‘enrol me’ button, as shown by the arrow in the diagram below:

If you are asked for an enrolment key at any time for the Child Safeguarding Course, please enter in the required box the word snowdrop (all in lower case), then press the enter button on the keyboard.

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STEP 4

The instructions to complete either module of the online Safeguarding training are the same therefore when you choose to do the other module you can just follow the same guidelines below:

Scroll down the bottom of the page to Chapter 1 as indicated by the arrow in the diagram below.

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You will be taken to the next screen, as shown below. Click on the play button in the circle as indicated by the arrow in the below diagram:

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Click on all the images, as required, prior to clicking the next button, if the next button does not appear and you can only see the back button, you will need to ensure that you have clicked on all the images, arrows or bullet points within that screen, before the next button will appear.

After you have completed the first chapter, it will take you back to the main screen, scroll down and you will see a tick next to chapter one to confirm that you have completed this.

Chapter 2 will then appear, please click on this chapter and go through this, the same as you did for Chapter one.

As you complete each chapter a tick will appear beside it, so you will know which chapters you still need to complete.

There are knowledge questions to complete at the end of some of the chapters and it will not allow you to move onto the next chapter until these have been answered correctly, however you can have as many attempts as required and it will inform you which questions were answered correctly and the information in relation to an incorrect answer, therefore you will be able to provide the correct answer when you attempt the quiz again.

After having completed all the chapters, at the very end there will be questions on the training as a whole.

Once you have answered these correctly, you will be awarded your certificate with your name and date already entered.

Please then completely log out and log back in again, prior to accessing the other module that now needs completing i.e. E-Learning Adult Safeguarding 2019 or E-Learning Child Safeguarding 2019 and see either Section two or Section three accordingly.

Parish Safeguarding Representatives can request a report of all those who have completed the online Safeguarding training for their parish from us, which will list who has completed the online Safeguarding training for the parish and when.

If you are not able to print your certificates at the time or have misplaced either of your certificates, you can log into your online training account any time and when you scroll down the page you can click on ‘My Certificates’ under the miscellaneous section and it will display your certificates for downloading and/or printing.