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Guidelines for implementation of Capacity Building Scheme and utilization of DIT Grant-in-aid THIS SUBSUMES ALL THE RELEVANT POINTS OF THE GUIDELINES FOR CAPACITY BUILDING AND INSTITUTIONAL FRAMEWORK FOR E- GOVERNANCE UNDER DIGITAL INDIA MARCH 2016

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Page 1: Guidelines for implementation of Capacity Building Scheme ... · Institutes, about e-Governance Competency Framework, Leaning Management System, Knowledge Management System and virtual

Guidelines for implementation of Capacity Building Scheme and

utilization of DIT Grant-in-aid

THIS SUBSUMES ALL THE RELEVANT POINTS OF THE

GUIDELINES FOR CAPACITY BUILDING AND INSTITUTIONAL FRAMEWORK FOR E- GOVERNANCE UNDER

DIGITAL INDIA

MARCH 2016

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Guidelines for implementation of Capacity Building Scheme II 2

Guidelines for implementation of Capacity Building Scheme Phase-II

Under Digital India

Purpose of the Guidelines

To provide State/UT Governments and Central Line Ministries information / guidelines

about Capacity building Scheme Phase-II under Digital India.

Content of the Guidelines

The guideline entails the objective and scope of the scheme, the institutional framework,

implementation mechanism and fund disbursement and utilization mechanism of

different components of the scheme.

Intended users of the Guidelines

State/UT Governments, Central Line Ministries and National e-Governance Division

How to use the Guidelines

The guidelines aim to provide readers with background of CB Scheme Phase-II, its vision,

objectives and implementation mechanism. Chapter 1 of the document covers the

background of NeGP and Digital India and need for Capacity Building Scheme. Chapter 2

contains the scope of CB Scheme Phase II and its components such as extending the

scope to Central Line Ministries, collaboration with State Administrative Training

Institutes, about e-Governance Competency Framework, Leaning Management System,

Knowledge Management System and virtual cadre. Chapter 3 details the National level

institutional framework for the implementation of the Scheme and role of various

stakeholders. This section also includes guidelines for States to adopt a roadmap for

program level implementation of project and establishment of State Apex Committee and

the envisioned role of State e-Mission Teams. Chapter 4 details the approved components

of the CB Scheme and financial allocation and the 5th Chapter provides guidance on the

fund inclusions and exclusions of the scheme.

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Table of Content

1. BACKGROUND OF CAPCITY BUILDING SCHEME PHASE-II 4

2. SCOPE OF CAPACITY BUILDING SCHEME PHASE II 7

3. INSTITUTIONAL FRAMEWORK FOR IMPLEMENTATION OF CB SCHEME PHASE II 11

4. FUND ALLOCATIONS UNDER CB PHASE II SCHEME 19

5. FUNDS UTILIZATION GUIDELINE 21

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1. BACKGROUND OF CAPCITY BUILDING SCHEME PHASE-II

Background

1.1 The Government of India approved the National e-Governance Plan (NeGP) in the

year 2006 with a vision to “Make all Government services accessible to the common

man in his locality, through common service delivery outlets and ensure efficiency,

transparency & reliability of such services at affordable costs to realize the basic

needs of the common man”. The vision was to make all government services

accessible to the common man in his locality, through common service delivery

outlets and ensure efficiency, transparency & reliability of such services at

affordable costs to realize the basic needs of the common man.

1.2 NeGP comprised of 44 Mission Mode projects covering a wide range of domains, viz.

Agriculture, Health, Education, Passports, Police, Courts, etc. and 4 infrastructure

components: Common Services Centres, State Data Centres, State Wide Area

Networks and National / State Service Delivery Gateways. Support components of

NeGP include Standards, Technical Assistance, R&D, HRD & Training and

Awareness & Assessment. Currently 27 Mission Mode Projects are operational and

providing a wide range of services with an average of over 270 million (27 crore)

transactions per month.

1.3 With the learning's from the experience of implementation of National e-Governance

Plan (NeGP), it was felt that despite the successful implementation of several e-

Governance projects across the country, the desired transformation in delivering

the public services is yet to be achieved. Hence, a need was felt to enhance the

scope and quality of e-Governance in the country through a more comprehensive

planning and implementation of ICT infrastructure, bringing in transformational

government process reengineering, focusing on integrated services, interoperable

systems and making best use of emerging technologies, to establish a more

connected government.

1.4 In order to transform the entire ecosystem of public services, Govt. of India has

approved the ‘Digital India’ programme with the vision to transform India into a

digitally empowered society and knowledge economy. The vision of ‘Digital India’ is

centered on three key areas, namely, Digital Infrastructure as a Utility to Every

Citizen, Governance & Services on Demand and Digital Empowerment of Citizens.

1.5 Digital India programme is envisaged as a transformational campaign changing the

manner in which governance and public services are provided to citizens. Digital

India also aims to transform India into a knowledge based economy and aims to

deliver good governance to citizens by synchronized and co-ordinated engagement

with both Central government & State government.

1.6 Digital India Programme represents a paradigm shift and the key to implementing it

right is ensuring that the right skills are made available in the various

implementation teams across the nine pillars of Digital India, namely:

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1. Broadband Highways

2. Universal Access to Mobile Connectivity

3. Public Internet Access Programme

4. E-Governance – Reforming government through

Technology

5. e-Kranti – Electronic delivery of services

6. Information for All Electronics Manufacturing

7. Electronics Manufacturing – Target NET ZERO Imports

8. IT for Jobs

9. Early Harvest Programmes

About Capacity Building Scheme

1.1. The capacity building scheme, (CB Scheme Phase I) was approved by the

Government in 2008 for taking National e-Governance Plan (NeGP) forward

across the country in all the States and Union Territories. The scheme

addressed the critical ‘Human Resource Development’ and ‘Training’

components of NeGP to provide technical & professional support to State level

policy & decision-making bodies and to develop specialized skills for e-

Governance initiatives.

1.2. The Scheme envisioned the following:

(i) Establishment of an institutional framework for State Level Strategic

decision- making including setting-up of State e-Governance Mission

Team (SeMT) having relevant expertise and experience to provide

technical & professional support.

(ii) Imparting of specialized training, Orientation program for decision

makers (state legislature and senior bureaucrats) and SeMTs, knowledge

sharing and bringing in international best practices.

(iii) Strengthening of Government Training Institutions in States.

(iv) Setting up of an Empowered Committee (EC) under the chairmanship of

Secretary, Department of Information Technology including members

from Planning Commission, Department of Expenditure and

representatives from State governments.

(v) Setting up of a Capacity Building Management Cell (CBMC) at e-

Governance Programme Management Unit (e-GPMU) for coordination and

implementation.

1.3. The scheme was initially approved for a period of three years. The Empowered

Committee considering the various implementation issues, had recommended

the extension of the project for a period of 2 years in 2011, and further

recommended extension till 9th January, 2014. While approving the

extension of the CB Scheme till the 9th January, 2014, the Empowered

Committee had recommended the development of a roadmap for the

continuation of the existing Scheme into the next phase.

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1.4. A working Group was constituted to review the CB Scheme and identify gaps,

if any, in the existing scheme with respect to fulfilling requirements of e-

Governance, both for the implementation and maintenance phase and

developing the Road Map for continuation of the Scheme to the next phase.

1.5. The Working Group made an assessment of the Capacity Building Scheme

and the benefits that have accrued to the States/UTs and based on its

assessment recommended the continuation of the scheme for a further period

of 5 years beyond January, 2015, to be called CB Phase II Scheme. (The report

is available at www.negp.gov, may refer the link below

https://negp.gov.in/pdfs/Report_of_working_group_on_CB_roadmap_21%200

3%2013_F.pdf)

1.6. The Empowered Committee accepted the report of the Working Group and

recommended that a Detailed Project Report for Capacity Building Scheme

Phase – II be prepared and also approved the extension of the Phase I scheme

till 9th January, 2015. On the basis of the Detailed Project Report, the

proposal for the Capacity Building Scheme Phase II was considered by the

Expenditure Finance Committee in a meeting held on 27th October, 2014

under the chairmanship of Secretary, Department of Electronics &

Information Technology.

1.7. It was felt that the continuation of the scheme is required for supporting the

implementation of vision of Digital India. For e-Governance initiatives to

succeed across the country there has been a realisation that capabilities must

be built at all levels starting from the top leadership to the user of e-

Governance services. The scheme seeks to address the following specific

capacity gaps:

• Lack of personnel with appropriate qualifications, skill sets and expertise

in managing large IT/e-Governance projects

• Lack of appropriate institutional framework to handle the programme

• Lack of readiness for Digital India and e-Kranti Implementation

Subsequently, the Capacity Building Phase - II was approved under Digital

India up to 31 March 2017

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2. SCOPE OF CAPACITY BUILDING SCHEME PHASE II

About Capacity Building Scheme Phase-I

2.1 The various components of the scheme includes formulation of the

implementation guidelines, setting up of the Capacity Building Management Cell,

temporary hiring through a wet leasing arrangement and appointment of

National Institute for Smart Government (NISG) as the execution agency and

development of training modules. The process of hiring of resources through an

agreement with NISG began by June 2010 and the first set of personnel joined

the State e-Mission teams (SeMTs) in December 2010. Initiatially, the content for

Leadership and orientation trainings was developed and training programme

were rolled out. Further, the Specialized Training programmes (STeP) were rolled

out towards the end of 2010.

2.2 Considerable progress was made in the implementation of the scheme by the end

of Phase – I in January 2015. SeMTs were placed in all the States/UTs with

the task of assisting them in undertaking the groundwork for providing for an

overall direction, standardisation and consistency through program management

of the e-Governance initiatives in the State. A number of training initiatives were

undertaken viz. Apex/Policy level sensitization training, specialized e-

Governance trainings, Chief Information Officers (CIO) Training Programs,

Orientation Training for SeMTs and Thematic workshops, which were

successfully delivered across the country. More than 11000 approx officers and

practitioners were trained across the country.

Capacity Building Scheme Phase II

2.3 Capacity Building Scheme Phase II has been approved for a period upto 31st

March 2017 with an outlay of Rs. 423.87 cr. vide. Administrative Approval (AA)

3(10)/2014/EG-II dated 04.03.2015 of Department of Electronics & IT (DeitY).

The key components are; Training & Knowledge sharing initiatives, Deployment

of SeMTs, Its Operational expenses and Contingency. As per the Administrative

Approval the State level trainings are to be implemented by the state

governments and the rest of the scheme is to be implemented by National e-

Governance Division (NeGD). The scope has been extended to cover Central

Line Ministries, which was not part of various training and knowledge sharing

initiatives under CB Scheme Phase-I. The objective of the Capacity Building

Scheme Phase II is to provide professional resources to States and provide

training to political and policy level decision makers for all States/UTs and

Central Line Ministries to build the in-house capacity for implementation of

various e-Governance initiatives. The major components are :

a. Continued deployment and HR management of up to 340 specialized

resources in the SeMTs in all States and UTs to support Digital India

Programme.

b. Training and Knowledge Sharing initiatives, including:

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c. Development of training guidelines, content, case studies etc for

different groups of stakeholders

d. Develop a pool of certified trainers

e. Develop Online and Web Based Training and Learning Management

System

f. Certification programmes for specialized/key roles

g. Knowledge management and sharing through workshops, development

of case studies, sharing best practices and creation of repositories etc.

2.4 Recommendation of the Working Group suggested that the coverage of

training needs has to be scaled up considerably across the spectrum. More

Training Institutions and trainers need to be aligned. Greater sensitization of

the State Governments is also required for making training efforts more

systematic and outcome oriented. Based on the recommendations, various

types of training programmes to be taken up and the approved component of

the scheme are as given below:

2.4.1 To be Centrally Implemented by NeGD

Deployment of State e Governance Missions Teams to support implementation of Digital India

Operational support and expenditure for SeMT

SeMT/PeMT Orientation Training for State/UT

CIO Programmes for State/UT & Central line ministries

Content Development & Management

Strengthening Pool of Trainers for e-Governance

Knowledge Management Framework for e-Governance

Online Trainings for e-Governance / Certification programmes

Learning Management System

Specialized training programmes for Central Line Ministries 2.4.2. To be Implemented by State

Specialized training programmes for States officials/PeMTs/SeMTs

Apex / Policy Level Sensitization and awareness Workshops

1.1.3. NeGD & State both

Localization & Customization of trainings

Technical training and Thematic workshops

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2.5 Extension of training support to Central Line Ministries: Since the

Central line Ministries are implementing the central MMPs and they are also

involved in coordinating the State MMPs, bringing them on to the same

platform was felt necessary. Hence, trainings such as specialized training

programmes, CIO training programmes and thematic programmes etc. under

CB Scheme-II are extended to Central Line Ministries.

2.6 Collaboration with Apex and Administrative Training Institutions at

Central and State levels: For building capacities of National and State level

training institutions and to sustain the capacity building efforts, it is

envisaged to strengthen training Institutions at Apex and State levels. This

will help in enhancement of trainer’s pool and sharing of standardized

content. The Apex Training institutes and Administrative State Training

Institutes would be preferred partners for delivery of end to end training for

different programmes.

2.7 e-Governance Competency Framework (e-GCF): An e-Governance

Competency Framework (e-GCF) has been developed with an objective to

strengthen capacity building for e-Governance/ Digital India by defining role

and competencies to refer for resource selection, deployment and

trainings. The implementation of CB Scheme Phase II would take reference of

this framework for developing training curriculum. The objective of moving

towards a competency-based system is to ensure that each e-Governance job

role is performed by a person who has the required competencies for that job

role. The framework has the following key components:

i. It defines 19 e-Governance job roles covering all aspects of e-Governance project lifecycle

ii. Identifies and defines a comprehensive set of competencies critical to implementation of e-Governance under Digital India/NeGP 2.0

iii. Helps in the principle of ‘Deploy right – Develop right’ talent for implementing Digital India/NeGP 2.0

2.8 Learning Management System (LMS): NeGD has taken up the task of setting

up of a Learning Management System (LMS) and Knowledge Management

System (KMS) for e-Governance. The LMS would enable continuous learning,

driven by role-based knowledge and skills as envisaged in the e-Governance

Competency Framework. A competency-based training approach will also help

e-Governance practitioners to understand the skills and knowledge required

for their job and decide their training track. The LMS would also usher in

efficient administration of training by bringing together learners and content

in an environment which allows flexible learning, regular content updating at

a lesser cost. In a nutshell it is expected that an LMS would also help to

consolidate all training information into one system, such as:

i. Administration of training related data for all institutes conducting CB activities

ii. Online Certification of participants

iii. Course content for all courses under CB at one place

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iv. Participant learning information available

v. Refer Competency Framework to help in choosing the right training

vi. Skill gap analysis of the participants to take the appropriate training programme

vii. Learning roadmap for each role/position

2.9 Knowledge Management System: A Knowledge Management System is

proposed for creation of common platform for integration of all e-Governance

related knowledge and artefacts that transcends the scope of CB Scheme. The

KMS is expected to do the following:

i. Centralized system to support the projects/departments under e-Kranti 2.0 & Digital India

ii. Knowledge sharing & collaboration both within the Ministry/MMP/Department in e-Governance and in the extended ministries – including citizens, partners and vendors/suppliers

iii. Formation of communities of practice by experts in each of the critical areas to get the benefit of the collective knowledge and skills

iv. Sharing of best-practices, case-studies, lessons-learned etc. from all sources

v. Establish well-defined processes for knowledge-sharing (contribution) and knowledge-reuse (implementation)

vi. Converting individual/governance knowledge into re-usable organizational knowledge, and making this knowledge available where and when required by the organizations/Govts.

2.10 Setting up of a Virtual Cadre for e-Governance: Another key focus of the

Capacity building is the implementation of the recommendations of the

Expert Committee on the HR Policy for e-Governance constituted in

pursuance of the decision of the meeting of the PM’s Committee on National

e-Governance Plan (NeGP). The recommendation for ‘Setting up of a virtual

cadre for e-Governance by States’ was communicated through DO No.

3(34)/2014-EG-II dated 03rd September, 2014 from Secretary, Department

of Electronics & Information Technology (DeitY).

The States should take up necessary action at the earliest to set up a virtual

IT e-Governance cadre. While a suggested scheme for constituting a virtual

cadre models was circulated along with the letter from the Secretary, based

on scheme notified by the Government of Maharashtra and Government of

Madhya Pradesh, whereas some states like Kerala, Tamil Nadu, Gujarat and

Haryana have also taken a step forward in this direction by setting up a

separate IT cadre in the State.

The e-Governance competency framework would help in identifying the roles,

assessing the skill gaps and training needs for the virtual cadre. The training

for virtual cadre could be organized from the funds available under the CB

Scheme.

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3. INSTITUTIONAL FRAMEWORK FOR IMPLEMENTATION OF CB SCHEME

PHASE II

3.1. Department of Electronics & Information Technology (DeitY) is the

administrative Department responsible for the implementation of the National e-

Governance Plan 2.0 (NeGP 2.0) & Digital India. The overall Capacity Building

Scheme in Phase II will be administered by DeitY . It will provide policy

guidelines, monitor the implementation of the scheme and provide financial

support for the scheme. Funding for the CB Scheme Phase-II has been done

through Budgetary Allocation by DeitY.

3.2. National e-Governance Division (NeGD) is an autonomous business division

within Media Lab Asia, under the Ministry of Communications and Information

Technology, Government of India, is entrusted for providing programme level and

technical support to DeitY for implementation and monitoring of NeGP. NeGD is

also responsible for the implementation of the Capacity Building Scheme and it

will continue to be the central agency for implementation of CB scheme Phase-II.

3.3. As per the Administrative Approval the State level trainings are to be

implemented by the state governments and the rest of the scheme is to be

implemented by National e-Governance Division (NeGD). An Empowered

Committee will provide the policy, vision and direction for overall CB scheme

implementation. The composition of the Empowered Committee is as under:

1. Secretary, DeitY : Chairperson

2. Additional Secretary (eGov), DeitY : Vice-Chairperson

3. Joint Secretary (eGov), DeitY - Member

4. Joint Secretary & Financial Adviser, DeitY: Member

5. Joint Secretary(Trg.), DoPT : Member

6. Nominated Representative NITI Aayog: Member

7. Nominated Representative Department of Expenditure: Member

8. President & CEO, NeGD Member

9. CEO, NISG: Member

10. Domain Expert(s): Member

11. Representatives from State : Member

12. Director (Capacity Building), EG Group, DeitYMember Convener

3.4. Mandate of the Committee: The Empowered Committee for Capacity Building

will provide the policy, vision and direction for overall CB scheme

implementation. It will review CB policies and recommend corrective actions, if

required, including fund re-allocation and the re-appropriation of funds within

the major components and allocation within the overall approved budget. The

committee is expected to meet once in a period of four months. The broad scope

of the committee will be as follows:

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(i) Provide guidance and direction for effective execution of Capacity

Building scheme.

(ii) Overall guidance to the CB Management Cell.

(iii) Designate central agency/society for supporting infusion & retention of

SeMTs and training initiatives.

(iv) Training Guidelines related to CB Scheme.

(v) HR Guidelines for SeMT/PeMT personnel.

(vi) Recommending fund release for States & UTs.

(vii) Monitoring of Fund utilization and funding requirements.

(viii) Accord approval, if any new initiatives is required to be taken up under

the scheme

(ix) Reallocation and Re-appropriation of funds, if necessary, within the

total budget outlay.

(x) Categorizations of the States & UTs in relation to the CB scheme.

Thus, the Empowered Committee can modify and approve the allocation and fund

utilization guidelines, categorization of States/UTs, SeMT strength and fund re-

allocation/re-appropriation within the overall outlay of the Scheme

3.5. Central Line Ministries: The training component of the Capacity Building

Scheme will be extended to the Central Line Ministries in Phase II of the Scheme.

The Central Line Ministries would participate with the CBMC in the assessment of

the training needs of its officials for e-Governance and would be partnering in

designing the curriculum and course content. CBMC in collaboration with the

Line Ministries will draw up the profile of officials for different programmes and

would seek the support of the Central Line Ministries for nomination of officials for

the training programmes.

3.6. Capacity Building Management Cell (CBMC): For coordination implementing

Capacity Building Scheme, a Capacity Building Management Cell (CBMC) has

already been set-up under National e-Governance Division. The CBMC is the

primary execution body with a team of professionals responsible for the Capacity

Building management & implementation under the guidance of Empowered

Committee.

The CBMC manages the Capacity Building initiative in terms of facilitating,

monitoring, feedback, mentoring and suggesting corrective actions. It is expected

that the States/UTs and Central Line Ministries will keep close interaction with

the CBMC at NeGD, DeitY, GoI for greater synergy in implementation of the CB

Scheme Phase-II

3.7. Activities to be undertaken by the CB Management Cell/HR:

3.7.1. Management of Human Resources

a. In order to support the infusion & retention of significant number of

professionals in SeMTs across the nation, there is an immense need for

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providing a suitable organizational setup and HR (Human Resource) policies.

It is important to have uniformity in the CB implementation in order to have a

nation-wide synergy. The CBMC/HR at NeGD is to ensure uniformity in the

quality of personnel recruited, pay structure, as well as their management

through design and adoption of appropriate HR policies for these personnel.

b. CBMC will continue to facilitate the support SeMTs by enabling a mechanism

for providing suitable manpower for e-Governance teams in States & UTs,

which may be extended to other ministries and States for setting up their

Project e-Mission Teams (PeMTs) respectively.

c. NeGD has also come out with a Policy on ‘Empanelment of expert

professionals and individual consultants (short term)’ under which many

eligible experts are being empanelled. NeGD will share the list of such experts

with State/UTs, which can be hired directly and payment can be made from

operational expenses.

3.7.2. Facilitating Interaction with States/UTs and Central Line Ministries

To ensure successful implementation of the CB Scheme, the CB Management Cell

will maintain close interaction with the States/ UTs and Central Line Ministries

on a continuous basis. The interaction includes resolving administrative and

technical queries & issues, reviewing status of implementation of State MMPs &

other e-Governance initiatives.

3.7.3. Development of HR Guidelines

The CB Management Cell/HR has develop Human Resource Guidelines for

holistic and smooth functioning of the SeMTs across the States/UTs with

suitable institutional structures. This would address the various HR and

personnel related issues and policies such as: experience, qualifications,

competencies, recruitment, selection, terms of appointment, compensation,

composition of teams, suitable institutional structures, career progression etc..

3.7.4. Development of Training and Knowledge Sharing Roadmap

Training has been envisaged for all stakeholders ranging from policy decision

makers to Panchayat levels. CBMC would develop a training and knowledge

sharing roadmap which would include strategy for Curriculum Development and

Content, identifying partner institutes, defining roles of different stakeholders,

develop and monitor Key performance Indicators for all components of the scheme

and impact assessment etc. The roadmap will broadly contain the following:

Recommending extent and depth of training for each category of target

audience

Planning and identifying partner agencies

Institutional mechanism for imparting training on a regular basis and

training delivery mechanism

State/Centre responsibility and role in CB training delivery and

Collaboration with State and National training institutes

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Development and monitoring of Key performance Indicators (KPIs)

Setting up Learning Management System (LMS)

Setting up Knowledge Management System (KMS)

Conducting impact assessment

3.7.5. Organizing specialized forums, lectures and workshops

The CB Management Cell will organize lectures, conferences and workshops for

the States/UTs and other key officials at the State, UT and Central Line Ministries

to bring all on a common platform for knowledge sharing and interaction.

3.7.6. Technical support to the Empowered Committee

The CB Management Cell will be responsible to provide technical and secretarial

support to the Empowered Committee. The CBMC will report the status of

implementation of the CB Scheme to the Empowered Committee on a regular

basis, receive administrative and technical approvals and take its assistance in

resolving any issues in implementing the CB Scheme.

3.8. Role of State/ UT

The State/UT Govt will continue to have a pivotal role for the implementation of

the initiatives under CB Phase II as they would be direct beneficiaries of the

scheme and are responsible for the implementation of State/UT component under

‘Training and Knowledge sharing initiatives. The responsibilities of the States are

as under:

i. Leveraging SeMTs and their day to day management in close

coordination with NeGD.

ii. Identifying the training needs for the State with the support of the

Capacity Building Management Cell (CBMC) of NeGD

iii. Developing a Training Calendar based on the training needs of its

officials.

iv. Spreading awareness of the training programmes amongst the line

departments and obtaining nomination of officers.

v. Conducting training programmes with the help of agencies identified/

empanelled by NeGD or through its own selected agencies.

vi. Building its own infrastructure for training either through

strengthening of ATIs and other State institutions.

vii. Participating in the development of the trainers’ pool through the

Training of Trainers programme to be organized by the NeGD.

viii. Participating in the National Knowledge Management project for e-

Governance through contributing to the system.

Gradually, State/UTs shall takeover of the scheme for State/UT level

initiatives as well as work to take-up new capacity building initiative.

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3.9. State Level Institutional Framework For Capacity Building

Since the State NeGP 2.0 and Digital India initiatives would be cutting across

departments, it is expected that the State Government at the highest levels

would be providing leadership, direction and vision for the program, which would

result in broad roadmap and prioritization of the projects.

3.9.1.A State e-Gov Council should be set up ideally under the Chairmanship of

State Chief Minister to provide overall vision, broad policy direction and guidance

to the State level initiatives under NeGP 2.0 and Digital India.

3.9.2.A professional team with appropriate skill-sets and aptitude is required to

facilitate the State administration and to carry out the groundwork for State

MMPs and other e-Governance initiatives including preparing project proposals,

implementing the projects and overseeing O&M & support. The team needs to be

in place at two levels identified:

i. Program level (i.e. at State Level)

ii. Project level (i.e. at Department Level)

This Scheme is for Programme level and it is envisaged that project level team

would be funded from respective project fund.

3.9.3. Programme Level

State Level – State Apex Committee

To achieve the policy goals and objectives as determined by the State e-Gov

Council, a high level committee at the State Level – State Apex Committee is

expected to be set up to provide strategy direction and oversee the e-

Governance program & ensure inter-departmental coordination (The National

Apex Committee for Digital India constituted under Cabinet Secretary at the

Centre, refer to website http://www.deity.gov.in,). A suggested composition of

same is as follows:

1. Chief Secretary – Chairman

2. Secretary to the Chief Minister

3. Secretary (IT) / Secretary (e-Governance) or any other Secretary

designated by State Government - Member Convener

4. Secretary (Finance) – Member

5. Secretary (Planning) - Member

6. Secretary (Administrative Reforms) - Member

7. Secretary (Personnel) – Member

8. SIO (NIC, State unit) - Member

9. Representatives of departments taking up e-Governance projects

10. Domain /Technical experts - Members/special Invitees

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It is expected that the Apex committee shall at least meet once in a

quarter

Nodal Agency

a. The State Government should designate a State Nodal Agency, which would

be responsible for initiating and implementing capacity building including

services like selections, contracting of external agencies/persons/services

and administrative support to SeMT. The State Government has the option

of either continuing with the existing agency or setting up a new agency as a

State Nodal Agency. If the State decides to form a new agency for the

purpose the same needs to be registered either as a company or as a

society. If the State decides to designate an existing agency as a State Nodal

Agency, the following issues should be kept in view:

i. It should be a State Government owned/controlled agency working

in the area of Information Technology and registered as a

company/society

ii. The company/society should be a going concern in a healthy

financial condition and the networth of the company/society should

be positive

iii. e-Governance and the capacity building activity should find

necessary prominence within the organization and is not relegated

to insignificance structure and by other activities

iv. The agency should have its own infrastructure and logistics support

b. In CB-II the same structure as above shall be followed, however the

performance of SeMTs shall also be monitored by NeGD.

State e-Governance Mission Team (SeMT)

a. The State e-Governance Mission Teams (SeMT) are continued in CB Phase-II

to support the State decision-making bodies and respective Apex Committee.

Since the SeMTs are part of NeGD and utilised by State IT Departments/

Secretaries at the State level, both DeITY / NeGD and State IT Departments

will collaboratively provide SeMTs with policy direction, as we leverage the

talents and expertise of the SeMTs for Central and State Govt e-Gov

activities.

b. Based on the discussions with the IT Secretaries and SeMTs in the meeting

of October, 2014 for review of SeMT performance by Secretary, DeitY it was

concluded that:

i. Work assigned to SeMTs needs to be as per functional job description

ii. SeMT should be responsible for undertaking the groundwork for

providing an overall direction, standardization and consistency

through program management across e-Governance/Digital India

initiatives in the State. Their work allocation can be in the following

key domains:

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Undertake strategic planning

Provide project consultancy

Provide project implementation & post implementation support

Change management and Capacity Building

Facilitate setting up of Project e-Governance Mission Teams

(PeMTs)

Perform core SeMT activities

Day to day SeMT operations

iii. It is expected that the SeMT team would liaison between Central

Government and State, especially where MMPs are involved and be

necessarily involved in MMPs. Capacity Building at State Level

(SeMT) typically under the Secretary (IT) or any other secretary

nominated by the State government would inter alia support the

Apex Committee.

c. The SeMTs shall comprise of 340 professionals (13 added to the current

approved strength of 327 to cater to the new State of Telangana) drawn from

the open market and from the Government on deputation with experience

and expertise in Technology, Project Management and other specialized areas

required for e-Governance. The Empowered Committee approved the

categorization of States/UTs for CB Phase 1 and same is being retained for

Phase II. However, the Empowered Committee may review and make

amendments in State categorization if required. The recommended

categorization of States is placed at Annexure I. As recommended by the

Working Group, the State e-Governance Mission Teams are proposed to be

retained at the existing levels as under:

Level Group A States

Group B States

Group C States/ UTs

Principal Consultant 1 1 1

Sr. Consultant 4 2 2

Consultant 8 4 2

Total 13 7 5

These levels are indicative and level restructuring may be carried out as

necessary within the overall numbers and financial outlays.

d. The recruitment for SeMT resources will be managed by the NeGD through

CBMC/HR Cell of NeGD through a Selection committee in which the

States/UTs for which the resources are being recruited would be associated.

Representatives of DeitY, External Experts and any other Expert as required

will also be included in the committee. The arrangement would ensure that

no permanent liabilities are created and States are benefitted by ensuring

uniformity in the quality of personnel and avoiding competition among States

for the same set of resources.

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e. Operational support: Necessary Provision of funds for expenses for day-to-

day operations of the SeMTs are made under the following components:.

i. IT Infrastructure

ii. Operational expenses

iii. Office maintenance

iv. Outsourcing

v. Nodal agency charges for fund management

vi. Contingency

3.9.4. Project Level:

Project e-Governance Mission Team

a. At the Project level, the State Departments shall set up Project e-

Governance Mission Teams (PeMT) to support the conceptualization,

development, implementation and O&M for the State MMPs and other

e-Governance initiatives. This team shall oversee project execution,

manage implementation and deal with technology, process & change

management related issues.

b. It is expected that the PeMT would have a well balanced mix of domain

expertise (serving/retired officials of the department having detailed

knowledge about the department and its processes and functions) and

technical expertise (i.e. technology, process re-engineering, change

management, project management).

c. The following provides a diagrammatic representation of the Capacity

Building and Institutional framework at the State Government level:

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4. FUND ALLOCATIONS UNDER CB PHASE II SCHEME

4.1. The funding for the Capacity Building Scheme Phase II will be done through one

source, Grant in Aid (GIA)- GIA for administrative convenience. Funding is

provided for the following heads:

SN Fund allocation Component Agency

1

Training &

Knowledge

sharing Initiatives

A Specialized training programmes for Central

Line Ministries NeGD

B Technical training and Thematic workshops NeGD & States/UTs

C SeMT/PeMT Orientation Training for States NeGD

D CIO Programmes for States & Central line

ministries NeGD

E Content Development & Management NeGD

F Strengthening Pool of Trainers for e-Gov; that

includes Empanelment of agencies, Training of

Trainers, Certification and Trainer Development

NeGD

G Knowledge Management Framework for e-Governance

NeGD

H Online Trainings for e-Governance / Certification programmes

NeGD

I Learning Management System NeGD

J Apex / Policy Level Sensitization and awareness

Workshops (State) States/UTs

K Specialized training programmes for States

officials/PeMTs/SeMTs (State) States/UTs

L Localization & Customization of trainings NeGD &

States/UTs

2

Deployment of

SeMTs

M SeMT Manpower

NeGD

N Centralized SeMT Recruitment NeGD

O CBM Cell at NeGD

NeGD

3 Operational

Expenses

p IT Infrastructure for SeMT

NeGD to

States/UTs

Q Office Maintenance @5% of salary cost

R Outsourcing

S Operational cost @12% of salary cost (including

travel expenses of SeMT members).

T Nodal Agency Charges @ 5% of total Operational Expenses

U Mid-term appraisal of the scheme and impact

assessment NeGD

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4

Contingency

@5% of total

project cost

V

To provide for variations of cost of Training

components, Personnel salaries etc. and any new initiatives to be taken up during the

implementation of the scheme

NeGD

4.2. Disbursement of funds under the CB Phase II Scheme

The funds are available under two categories and disbursement is made through

two sources; one is through NeGD for the Operation Expenses for SeMTs and

other is for the training and knowledge sharing initiatives through DeitY under

the National e-Governance Action Plan (NeGAP) .

4.2.1.Funds under the NeGAP to State/UTs by DeitY: The capacity building

funds allocated under the NeGAP to be utilized by the State/UTs will be

exclusively for the training and knowledge sharing initiatives in e-Governance.

The NeGAP scheme would be optional for the State and funding shall be on

sharing basis between the State and Central (Annexure I & II). The funding

pattern of this scheme for State/UTs is as below:

(i) Union Territories – 100% funded by Central Government

(ii) State Government – 50:50 (between Central and State Govt.)

(iii) North Eastern & 3 Himalayan States - 80:20 (between Central &

State Govt.)

Refer to the letter no. 4(5)/2014-EG-II dated no. 20.11.2015 from Director

e- Gov, DeitY to Chief Secretary State/UTs.

4.2.2.Funds under Operational Expenses (OE) for SeMTs by NeGD: The

disbursement of the operational expense is to be made by NeGD to the States

through the state designated e-Governance nodal agencies.

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5. FUNDS UTILIZATION GUIDELINE

5.1. As per the fund allocation and bifurcation by DeitY, the State/UT level trainings

are to be implemented by the respective State/UT governments and the rest of

the heads and component of the scheme is to be implemented by National e-

Governance Division (NeGD). At the Policy level NeGD would be guided by DeitY

and the Empowered Committee under the chairmanship of Secretary (DeitY),

who will mentor and monitor the initiative.

5.2. Components under DeitY funds to NeGD

I. SeMT Manpower

The fund shall provide for the following expenses incurred by NeGD on SeMTs:

a. Payment of compensation and other benefits to the SeMTs post

appointment through direct recruitment from the market and

deputation from the Central/State Government/ PSUs.

b. Salary of office assistant for the purpose of assisting SeMTs in their

day to day working.

c. Miscellaneous expenses incurred in the process of appointing SeMTs

such as expenses on recruitment / advertisement etc.

II. SeMT/PeMT Training

Orientation programme for SeMTs will be organized centrally by NeGD, after

their appointment to which the SeMTs will be invited as per pre-defined

schedule. The objective of the programme would be to build awareness in areas

like e-Governance project life cycle and ecosystem in the country, Monitoring &

Evaluation (M&E) Framework, Programme Management, Government Process

Reengineering (GPR), Change Management, Technology, Funding and other

policies related areas etc. The programme shall cover case studies and best

practices for better understanding of e- Governance.

Orientation programme for PeMTs is envisaged to be similar to the orientation

programme for SeMTs in terms of content and delivery. Therefore, States may

also nominate their PeMTs along with SeMTs for the centrally organized

orientation programme by DeitY, GoI.

The fund shall provide for the operational expenses of SeMTs/PeMTs incurred

during the course of training including travel, boarding, lodging of participants

and other miscellaneous expenses.

Exclusions:

The fund shall not provide for the following:

Salary expenses for office support staff viz. receptionists, peons,

cleaners, security etc. [excluding Office Assistant 5.2 I (b)]

Any kind of operational/ general level trainings like MS Office, Auto

CAD and MS Excel etc.

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Capital expenditure like building of new training facilities and

renovation of existing training facilities.

Training Content development and delivery for Orientation

programmes.

Operational expenses on training through other mechanism.

Operational expenses of non- SeMT staff.

Salary expenses for PeMTs and other non- SeMT staff. PeMT

expenses should be met from the project expenses only.

III. Operational Expenses

a. IT Infrastructure

The fund under IT Infrastructure is allocated for expenses incurred in setting

up of IT related systems to facilitate the working of SeMTs on the

confirmation of their appointment.

The fund shall provide for procurement and maintenance of IT hardware and

other computer peripherals, software applications etc. required for SeMTs.

The fund can also be utilized for furnishing such as computer tables, chairs

etc. to set up of IT hardware.

Exclusions:

The fund shall not provide for the following:

Procurement of consumables.

Procurement and maintenance of hardware and computer

peripherals for non-SeMT purposes.

Purchase of office infrastructure such as cooling/heating systems,

decorative items, soft furnishings, upholstery etc for SeMT.

b. Outsourcing

The fund under ‘Outsourcing’ is allocated for bearing expenses incurred by

SeMTs in seeking consultation from external agencies for project related

activities such as preparation of e Gov projects DPRs, RFPs, framework,

guidelines and other emerging technology specific study etc.

Exclusions:

The fund shall not provide for:

Preparation of Capacity Building Roadmap and DPR

Training services from external agencies.

Substituting expenditure on any other similar activities already

funded by some other source

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c. Operational Cost

The fund shall provide for expenses incurred on travel (both local and

domestic), boarding, lodging and other incidental expenses of SeMTs. This

will also provide towards expenditure on mobile and internet uses of SeMT.

A detailed set of HR policy covering travel, mobile and internet entitlements

for SeMTs are already issued by NeGD.

Exclusions:

Funds shall not provide for the following:

Remuneration and operational expenses (travel, lodging etc) of

external resources / visiting faculties for training

International travel of SeMTs – any such requirement shall be

approved by Empowered Committee.

Operational expenses of non-SeMT employees.

d. Office maintenance

The fund shall cover consumables (both IT and other office consumables),

procurement of telephone equipment and installation, communication

expenses, network bandwidth expenses and other office maintenance related

expenses.

Exclusions:

The fund shall not be utilized for the following purposes:

Payment of utility bills such as electricity, gas and water.

Rental payment of the office premises for SeMT.

Payment of lease for office equipment such as cooling / heating

systems, furniture, computer and other hardware, generators etc

Salary for office support staff including peons, cleaners, security

etc.

Note - Nodal Agencies are entitled for up to 5% of the Total Operational Expenses

as overhead / processing charges towards fund handling.

5.3 Components under DeitY (NeGAP) Funds to State

I. Apex / Policy Level Sensitization and awareness Workshops

The funds to be utilized for conducting Sensitization and awareness

Workshops/ exposure visits for political executives and policy level officials

in order to pave way and accelerate the implementation of Digital India.

Exclusions

ICT/ Computer training not to be covered

Operational level officials not to be considered

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II. Technical Training and Thematic Workshops

Funds to shall be utilized for conducting specialized programmes on specific

themes, programmes on special themes such as use of Open source

technology and standards, Big date analytics, Cyber Security, Use of GIS,

SMAC trends in technology etc.

Exclusions

Regular e-Governance module not to be covered in thematic

Trainings

Exposure trips to best practices not to be covered

Core IT/ Computer training not to be covered

III. Specialized Training Programmes for State Officials/ SeMT/PeMT

The fund shall be utilized for training officials of State departments/

SeMT/PeMT on areas such as e-Governance framework, exposure to best

practices, PPP, Change Management, DPR, RFP, Project Management, new e-

Governance courses, refreshers, learning areas in the emerging technology and

technology management etc. and Trainings for officers identified under

Virtual cadre for e-Governance shall be given preference under this

component.

The fund shall provide for the costs incurred on the delivery of training

programmes stated above as well as the operational costs (lodging & boarding of

State Officials) incurred in the process of delivery of such programmes. This will

also include inviting external resources/ visiting faculty for these trainings.

Exclusions:

The fund shall not provide for the following:

Training Content development.

Any kind of operational/ general level trainings like MS Office, Auto CAD,

and MS Excel.

Expenses incurred for activities other than training programmes for State

officials.

Capital expenditure like building of new training facilities and renovation

of existing training facilities is not covered.

Any other non-training related expenses.

Software/application related training not covered

IV. Localization & Customization of Trainings

The fund shall cover costs incurred on localization and customization of

trainings. The focus should be to equip State and National Level Training

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Institution to support delivery of e-Governance training programme by

specifically providing for Training of Trainers, bringing in External faculty,

content customization and local language conversion.

Exclusions:

The fund shall not be used for

Setting of new training facilities/ building renovation

Buying computers, setting up computer labs

Payment of operational expenses such as utilities, salaries of

facility maintenance staff, travel etc.

Up-gradation of non e-Governance related training curriculum/

facilities

-------- End of Document ------

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Annexure I

Categorization of States/ UTs

SN States/UTs Category

1 Andhra Pradesh* A

2 Bihar A

3 Chhattisgarh A

4 Goa B

5 Gujarat A

6 Haryana A

7 Jharkhand A

8 Karnataka A

9 Kerala A

10 Madhya Pradesh A

11 Maharashtra A

12 Odisha A

13 Punjab   A

14 Rajasthan A

15 Tamil Nadu A

16 Telangana* A

17 Uttar Pradesh A

18 West Bengal   A

1 Arunachal Pradesh C

2 Assam   A

3 Himachal Pradesh B

4 Jammu & Kashmir B

5 Manipur B

6 Meghalaya B

7 Mizoram C

8 Nagaland C

9 Sikkim C

10 Tripura B

11 Uttarakhand B

1 Andaman & Nicobar C

2 Chandigarh C

3 Dadra Nagar Haveli C

4 Daman & Diu C

5 Delhi B

6 Lakshadweep C

7 Puducherry C

(50:50)

(80:20)

(100:0)

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Annexure II

I. Component wise breakup of the fund allocation through DeitY to State/UTs

(Under NeGAP)

S No. Component/ Programme

Categories Programme Cost

Capping Allocation Percentage

1 Technical training and Thematic workshops

Max @ Rs.12.50 lacs per workshop

3%

2 Apex / Policy Level Sensitization and awareness Workshops

Max @ Rs.20 lacs per workshop

17%

3 Specialized training programmes/ Courses for States officials/PeMTs/SeMTs

Max @ Rs. 7 lacs per programme

60%

4 Localization & Customization of trainings

Localization and customization of Trainings as per State requirements @20% of total training funds including Apex level and Specialized Trainings

20%

II. Component wise breakup of the fund allocation through NeGD to State/UTs

i) IT infrastructure for SeMTs

ii) Office maintenance @5% of salary cost

iii) Outsourcing expenses

iv) Operational expenses @12% of salary cost

v) Nodal Agency Charges - upto 5% of the Total Operational Expenses.